ServicePro Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

ServicePro Carpet Cleaning is a family owned and operated company. We never use subcontractors (we always do the work ourselves). We are all IICRC certified ( which means you are getting a licensed and trained technician every time we come out). Our minimum job requirement is $150.00. LOOK- if you're searching for a CHEAP contractor I respectfully ask you call someone else. I offer a 200% quality guarantee! If you're not happy with my work I will comeback and take care of any issues. If you're still not pleased its free You don't pay me a penny! That's my word and my word is my bond. There is a minimum trip charge of $50.00 for anything 25 miles away from zip code 30052. Cash/Check/Visa/Mastercard/Zelle/ApplePay/CashApp

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.

Services we don't offer

Flooring Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 432 reviews

Julie M.
09/2024
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have worked with Troy for years. He is dependable and honest and knows carpets!! Highly recommend him!
Description of Work: Carpet Cleaning, Upholstery Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary L.
06/2023
5.0
carpet cleaners
  + -1 more
Troy does an excellent job and our carpets look terrific. We’d tried several cheaper services in the past, never really satisfied with the results, until we found Troy several years ago
Description of Work: Carpet cleaning of almost entire 3 story house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,015

Andrew S.
08/2021
5.0
upholstery cleaning
  + -1 more
Troy did an amazing job cleaning our sectional. He was able to get rid of years worth of stains/smells. We will definitely be using him for all of our upholstery cleaning going forward!
Description of Work: Sectional Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Karen G.
08/2020
5.0
upholstery cleaning
  + -1 more
We received great service from ServicePro Carpet Cleaning...I called on a Wednesday and Troy was responsive and was available for an appt on Friday. He did a great job cleaning our two large sodas and six dining room chairs sharing Before and After photos throughout the process! He even got a large red wine stain out of one of the sofas! Thank you, Troy!
Description of Work: Sofa and chairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from ServicePro Carpet Cleaning
Thank you for having us out. We really appreciate you business and look forward to seeing you soon.

Lynn P.
07/2020
5.0
carpet cleaners
  + -1 more
WE RECEIVED EXCELLENT SERVICE FROM SERVICE PRO. EVERYONE WAS PROFESSIONAL AND FRIENDLY FROM BEGINNING TO END.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hanh L.
01/2020
5.0
carpet cleaners
  + -1 more
The service very good and the house look new again! I would recommend to my friends! Really try it out you will love it.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter M.
01/2020
5.0
upholstery cleaning
  + -1 more
Very responsive - great work cleaning the fabric dining room chairs
Description of Work: Steam clean dining room chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GILBERTO D.
11/2019
5.0
upholstery cleaning
  + -1 more
Very pleased with results. Very professional and efficient. Will recommend!
Description of Work: Cleaning two recliners and seven chair bottoms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Kenneth W.
11/2019
5.0
carpet cleaners, house cleaning
  + 0 more
Excellent and everything is spotless
Description of Work: One Bedroom and One Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith H.
09/2019
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Troy was awesome! Very pleasant, professional, explained and priced everything up front. Will definitely be using him again!
Description of Work: Cleaning of carpets (Berber), rugs and modern “shag” & oriental & furniture>. Took care of pet urine stains & odor, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cristina C.
08/2019
5.0
carpet cleaners
  + -1 more
Extremely well. Carpets were cleaned to perfection.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrie G.
05/2019
5.0
carpet cleaners
  + -1 more
Very well. I am so pleased with the outcome. I highly recommend service pro! Very professional and the work is amazing!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Miriam A.
04/2019
1.0
carpet cleaners
  + -1 more
They took all of my contact information and at the end of the call, he said that they needed to have my credit card number to charge me $25 to ensure that I was going to hire them, to which I declined and they refused to come out for the appointment unless I did that, which made me feel uncomfortable. I do not plan on using them.
Description of Work: I called them to try to set up an appointment to have my carpet cleaned.

Rating CategoryRating out of 5
professionalism
1.0


Response from ServicePro Carpet Cleaning
We do take a $25.00 deposit to hold your spot on the schedule. It does come off the top of your bill.

Jackie K.
03/2019
5.0
carpet cleaners
  + -1 more
They were fast, did a good job and stayed in contact with me.
Description of Work: My washing machine leaks into the laundry room and kitchen and completely soaked a 6x9 foot area carpet. They picked up the carpet, thoroughly cleaned it and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
02/2019
5.0
carpet cleaners
  + -1 more
the cleaning and service were superior
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ServicePro Carpet Cleaning
Thank you very much. We look forward to servicing your property again in the future.

Laura R.
02/2019
5.0
ceramic tile, floor cleaning
  + 0 more
Super! The before and after difference (I wish I would have taken pictures) is unbelievable! Troy is a consummate professional. We will and are hiring him again!
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sergio A.
11/2018
5.0
carpet cleaners
  + -1 more
It went well ! Job was done with quality in timely manner.
Description of Work: Carpet at the rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret P.
11/2018
5.0
carpet cleaners
  + -1 more
I would hire these folks again n a minute. On-time, professional but friendly, efficient, no muss or mess, and the results on the really dirty carpeted areas of this rental property were astounding - looked like new carpets again. Plus, they gave an extra discount I hadn't known about and were less expensive than the other companies I contacted. Really - an A+ rated business.
Description of Work: 3 bedrooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ServicePro Carpet Cleaning
Thank you very much for the review. We look forward to seeing you in the near future.

Eve M.
11/2018
5.0
carpet cleaners
  + -1 more
Carpets are clean & drying time was only 1 day. Troy from Service Pro was on time, knowledgeable, and very personable. Only issue was cost was more than “guesstimate” phone quote. Said some rooms were oversized, & had to pay extra. This has never been an issue with other cleaners, but then they didn’t do as good of a cleaning as Service Pro. Guess you get what you pay for; I would call them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

Michael and Kimberly D.
10/2018
5.0
carpet cleaners
  + -1 more
Professional and polite, we will definitely de them again!
Description of Work: Carpet cleaning and sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danny F.
08/2018
3.0
carpet cleaners
  + -1 more
Had a quote from Zerorez which seemed high. Called Troy at ServicePro and gave him measurements etc and his price seemed fair. He was owner and said his reputation is his work. We also talked about urine removal. He claimed zerorez doesn’t perform this work and explained how essential it was to kill bacteria. He had a $300 blue light to find the areas. His employees came to house. Pointed out multiple areas and charged and extra $175 for urine removal. I was out of town and talked to my wife after the fact. I bought a blue light on Amazon just to see how well they did. Quick background, I have 2 dogs and clean urine spots as soon as I see them with proper pet urine cleaning products. Anyway. Turns out my blue light arrived in 2 days and illuminated lots of urine spots. We called Troy and now he says you will always see the spots because it’s in the carpet fibers now. So here’s the thing. If I cleaned the spots properly his light wouldn’t show anything differently. So why the upsell on a product that was probably not necessary. When reached for comment we didn’t / haven’t received a response. I will note that the carpet is clean and does look good but not anywhere near worth over $600. So what did I learn. Be very careful of what you are told. Get 3 quotes regardless of the rating on Angie’s list or anywhere else. If it smells like a scam, it probably is. If you never clean up urine after your pet, this may be a that can help you.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$621

Response from ServicePro Carpet Cleaning
Let's start by saying you never gave me measurements. Your wife told me how many rooms you had and I gave her our room size stipulations. I also informed her that urine contamination, dye removal and protection was not included in the estimate I gave her. Just like she said when we were doing our walk through ( wow zerorez doesn't have that equipment to find the urine). We come in prepared. The problem is that you choose to have the urine treated in your home. You wanted your money back for the urine treatment because you purchased a black light and you could see the florescence. I explained that the florescence in the urine doesn't ever go away. When you found this to be true you stated that I was correct but you still wanted your money back because you treated the urine yourself. I'm sorry but I like I explain in my email to you we do not give refunds on services provided that you were choose to have completed. Now if that service was not completed yes you deserve a refund but it was completed so there for a refund is not warranted. After all this you wanted to argue over how big your rooms were. First off your wife told me you had 7 areas and 2 flights of stairs to clean when we arrived with out any oversized areas you had 10 areas and 1 oversized area plus 2 flights of stairs. I'm not sure how she came up with 7 instead of 10 to start with. Just so your aware if the rooms number changes from what we quoted on then the price will change also.

Ben H.
08/2018
5.0
carpet cleaners
  + -1 more
They were great to work with. Professional, thorough, helpful.
Description of Work: Carpet cleaning whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from ServicePro Carpet Cleaning
Thank you very much. We look forward to seeing you soon.

Kris K.
07/2018
5.0
carpet cleaners
  + -1 more
Quick, good job, good price, no complaints, will use again
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise R.
06/2018
5.0
carpet cleaners
  + -1 more
Excellent the worker did a great job cleaning the carpet and cleaning up very professional done
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ServicePro Carpet Cleaning
Thank you very much.

Dwight M.
06/2018
5.0
carpet cleaners
  + -1 more
Great! I would fire then again in a heart beat
Description of Work: Carpet Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ServicePro Carpet Cleaning
I'm sure you meant hire them again by the all A'syou gave us. Thank you very much. We look forward to servicing your home again soon.

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Pressure Washing,
House Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation

FAQ

ServicePro Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

ServicePro Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ServicePro Carpet Cleaning offers free project estimates.
Yes, ServicePro Carpet Cleaning offers eco-friendly accreditations.
Yes, ServicePro Carpet Cleaning offers a 5% senior discount.
Yes, ServicePro Carpet Cleaning offers emergency services.
Yes, ServicePro Carpet Cleaning offers warranties.
ServicePro Carpet Cleaning offers the following services: Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.
Flooring Installation

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM