ServicePro Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

ServicePro Carpet Cleaning is a family owned and operated company. We never use subcontractors (we always do the work ourselves). We are all IICRC certified ( which means you are getting a licensed and trained technician every time we come out). Our minimum job requirement is $150.00. LOOK- if you're searching for a CHEAP contractor I respectfully ask you call someone else. I offer a 200% quality guarantee! If you're not happy with my work I will comeback and take care of any issues. If you're still not pleased its free You don't pay me a penny! That's my word and my word is my bond. There is a minimum trip charge of $50.00 for anything 25 miles away from zip code 30052. Cash/Check/Visa/Mastercard/Zelle/ApplePay/CashApp

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.

Services we don't offer

Flooring Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 432 reviews

Jo V.
06/2018
5.0
upholstery cleaning
  + -1 more
The team came on time and finished the work quickly and thoroughly. I was very impressed, and will definitely be using them again.
Description of Work: furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ServicePro Carpet Cleaning
Thank you very much

Greg W.
05/2018
5.0
carpet cleaners, leather & vinyl repair
  + 0 more
ServicePro arrived a bit early, were professional, thorough and did a great job as usual. This is the the third or fourth time I have used Troy and his team and will use them again.
Description of Work: Carpet and area rug cleaning, leather cleaning and treatment and upholstery shampoo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ServicePro Carpet Cleaning
Thank you very much

Donna P.
05/2018
3.0
carpet cleaners
  + -1 more
Asked for a tip after payment, which wasn't expected and cleaning was just okay.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Donna P.
05/2018
5.0
carpet cleaners
  + -1 more
ServicePro Carpet Cleaning did a great job: very organized, good communications to make appointment, arrived on time, professional, knowledgeable about carpets. Overall, I was impressed with the quality of their work. Great job! Definitely will call them again.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PAUL B.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
All went well. Great job. Good value. Would have them come again. Very nice folks.
Description of Work: Cleaned whole house, upholstery cleaned as well (3 office chairs)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael B.
05/2018
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
ServicePro guys showed up on time with multiple reminder texts. Walked through what was covered on the deal but added several areas which required additoinal fees. Showed before and after pics and it was considerable difference. Overall pleased with company and will use again for future needs.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Sandra W.
03/2018
5.0
carpet cleaners
  + -1 more
Great. Punctual,professional and efficient.
Description of Work: Den and Bedroom carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Randi M.
03/2018
5.0
carpet cleaners
  + -1 more
The team showed up right on time. They were very pleasant and professional and quickly went to work. They were able to identify small problem areas, but did not charge me extra to clean them. I was quoted $160 over the phone and that was all I paid. They didn't even pressure me to get other services in order to increase their sale. I would definitely call them again.
Description of Work: Carpet cleaning, 4 rooms, Berber carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

scott M.
03/2018
5.0
carpet cleaners
  + -1 more
Excellent work! Prompt, courteous and awesome results
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ellen G.
02/2018
5.0
carpet cleaners
  + -1 more
Great job!!! We are using them again for additional carpet cleaning.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer I.
02/2018
5.0
carpet cleaners
  + -1 more
Super nice, informative and quick. Would use again
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juliet S.
01/2018
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Excellently! Troy is punctual, dedicated, explanatory, and did a great job! I highly recommend!!
Description of Work: I hired them to steam clean carpets and couches, chairs, plus clean kitchen tiles and seal grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darren R.
01/2018
5.0
upholstery cleaning
  + -1 more
The two guys did a great job and were very efficient and effective in cleaning unwanted scents off my sofa.
Description of Work: Sofa Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carlos Tadeo O.
01/2018
5.0
ceramic tile
  + -1 more
Paid $150. They had an issue with the machine so they needed to get it repaired. Even with the repair they were in and out in 2 hrs and did a great job!
Description of Work: Grout+Tile Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lequeint W.
01/2018
5.0
carpet cleaners
  + -1 more
We recently remodeled our living room, replacing paneling with drywall. That led to an awful lot of dust being generated, so we decided to have the carpet in that room steam cleaned after we vacuumed up most of the dust. ServicePro came out as expected and knocked out the job quickly. They were very professional and friendly. They made sure to communicate throughout the process to make sure that I knew was needed to happen, what was happening and what to expect after they left. I will definitely use them again for any of our floor cleaning needs.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim T.
12/2017
5.0
carpet cleaners
  + -1 more
they did a great job for a great price!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy C.
12/2017
5.0
carpet cleaners
  + -1 more
Arrived as scheduled, professional and courteous. Wish they could have moved furniture
Description of Work: Carpet cleaning of bedroom and workout room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

William J.
11/2017
2.0
carpet cleaners
  + -1 more
big deal for 99.99. Turned out to be 300. Good company and quality work but review is based on this particular experience.
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from ServicePro Carpet Cleaning
Ok so I'll break down your complete cost of services. First the total invoice was for $239.99 not $300. You purchased a coupon for $99.99 for 2 rooms then when we arrived you wanted to add 2 more rooms plus you wanted to treat all 4 rooms for urine. 2 rooms to add on was $40.00 and the urine treatment to add on was $25.00 per room for a total of $100.00 for just the urine. So grand total for the add ins you requested was $140.00. You had already paid $99.99 online so while at your home your grand total was $140.00. But yet somehow we received a bad review because you weren't happy with the price of services you chose to add on. This very well might be an unfair review. I'm glad you liked our services. But giving us a D review because you chose to add services on is not right.

John B.
11/2017
5.0
carpet cleaners
  + -1 more
Arrived early, showed me some surprising things about my own carpet, offered tips and went above trying to get some stuff out.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy B.
11/2017
5.0
carpet cleaners
  + -1 more
Trustworthy, quick, polite & efficient. Best Price too! What more can you ask? Highest 5 star rating! Look forward to doing business with you again! Thank you!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Jack P.
10/2017
1.0
carpet cleaners
  + -1 more
Would not come to this area without a extra fee.... did not use them
Description of Work: Carpet cleaning
Rating CategoryRating out of 5

Response from ServicePro Carpet Cleaning
If your out of our regular service area then there is a trip charge. It amazes me that people don't understand that when you live a long ways away from a service provider that there will be a trip charge. The bad part is Angie's List won't allow service providers to put a trip charge in there adds anymore.

Shirley W.
10/2017
5.0
carpet cleaners
  + -1 more
Very pleased. Would not hesitate to use them in the future or to recommend them to anyone.
Description of Work: carpet cleaned family room,stairs and hallway. these areas were heavily soiled so I was not too confident in the outcome. I was pleasantly surprised and pleased however when the work was completed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jackee L.
09/2017
2.0
carpet cleaners
  + -1 more
The owner was more unprofessional, worker was professional. Ask the owner to wear a cover over his shoes which I supplied. "He said no, and if he can't walk on rug with his shoes on he will not do the job."
Description of Work: cleaning two bedrooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$105

Response from ServicePro Carpet Cleaning
Ok so let's make sense of this you said exact words and we just started talking you need to put on booties or we are going to have a problem. First off that's not the way to approach anyone. I explained to you that we bring in rugs to wipe our feet on and that if we wear booties every time we walk from one surface to another it is going to transfer the cleaning agent to the new surface we are stepping on. Also we are there to clean your carpet we normally only step on the carpet that has not been cleaned. That's why we don't wear booties. Like I said at the beginning that's not how you start off a conversation. We almost left when my tech told me you had an attitude with him. That's before I even came to the door.

scott M.
09/2017
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
excellent-the team was professiona, courteous and very knowledgeable
Description of Work: carpet and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sheila S.
09/2017
5.0
carpet cleaners
  + -1 more
They were on time, explained what they are going to do. They cleaned few rooms and staircase. They told me different things about the carpet, that I didn't know that was there. I was very impressed with their work and the service.
Description of Work: Carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Pressure Washing,
House Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation

FAQ

ServicePro Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

ServicePro Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ServicePro Carpet Cleaning offers free project estimates.
Yes, ServicePro Carpet Cleaning offers eco-friendly accreditations.
Yes, ServicePro Carpet Cleaning offers a 5% senior discount.
Yes, ServicePro Carpet Cleaning offers emergency services.
Yes, ServicePro Carpet Cleaning offers warranties.
ServicePro Carpet Cleaning offers the following services: Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.
Flooring Installation

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM