ServicePro Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

ServicePro Carpet Cleaning is a family owned and operated company. We never use subcontractors (we always do the work ourselves). We are all IICRC certified ( which means you are getting a licensed and trained technician every time we come out). Our minimum job requirement is $150.00. LOOK- if you're searching for a CHEAP contractor I respectfully ask you call someone else. I offer a 200% quality guarantee! If you're not happy with my work I will comeback and take care of any issues. If you're still not pleased its free You don't pay me a penny! That's my word and my word is my bond. There is a minimum trip charge of $50.00 for anything 25 miles away from zip code 30052. Cash/Check/Visa/Mastercard/Zelle/ApplePay/CashApp

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.

Services we don't offer

Flooring Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 201-225 of 432 reviews

angela L.
03/2014
5.0
carpet cleaners
  + -1 more
WOW!!! Service Pro did a GREAT job. Troy's price was competitive and accurate. He was there on time. Did a great job and even answered all of my questions. I would HIGHLY recommend Service Pro. When we need the carpets cleaned again I will call Service Pro. Also, I felt very comfortable having Troy in my home by myself. Sometimes, when you're a stay at home mom you are VERY concerned about vendors coming to your home. Troy is a family man who takes his business very seriously! Thank you Troy!!!
Description of Work: They cleaned our bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Frances S.
03/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
The grout cleaning went great. the Angie's deal was $99 and well worth it. Troy Came in, did a pre cleaning of the grout with a brush to loosen the dirt then brought in the washer (similar to a pressure washer) and completed the process. Afterwards a sealant was applied. This was an additional charge of $99. Since this company also cleans carpet, Troy quoted me for my one room and cleaned it in the same visit for $79. My carpet is cream and had stains that I thought would be impossible to remove. My carpet looks like new. So the price breakdown is as follows: Angie's deal - $99 - purchased in advance; therefore day of service my total was $196 Grout Sealant - $99 Carpet protection $20 Carpet cleaned (2 areas) $79.99
Description of Work: Provider was scheduled to clean tile grout from the Angie's deal but ended up doing both grout cleaning and one carpeted room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KATHY S.
03/2014
3.0
ceramic tile
  + -1 more
They arrived on time. The main service guy seemed professional and I felt comfortable with them in the house. He tried an alkaline cleaner that didn't really do much. Then he tried an acid based cleaner that worked well. He also used a floor cleaning machine that put out a lot of water. I wasn't prepared for the amount of water used. They put towels around the area where the tile meets the carpet but some staining of orange happened in the cracks between tile and carpet. I actually left for a meeting before they were finished and they locked the house after they left without incident. A few days after the cleaning I notice some streak marks on the bottom of my stainless steel refrigerator (4 months old) and dishwasher (2 weeks old). Both appliances were fine before the cleaning. I could not get the streaking off the appliances to this day. I called the Service Pro operator but he insisted it could not have been his cleaning that made the streaks. I would definitely be careful about grout cleaners around appliances and carpets. And I won't use the company again after they weren't even interested in checking out the stains to see if their products were responsible.
Description of Work: Grout cleaning on a large area of white tile.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$250

Gabrielle H.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Service provider came when promised and cleaned the grout in a 12x12 area that we use as an office in the basement. This grout is old and it probably needs to be replaced but we were satisfied that it looks as good as it can without fully replacing it. i would recommend this service provider.
Description of Work: Cleaned the grout in our tiled basement area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Liz A.
03/2014
5.0
ceramic tile
  + -1 more
They were awesome. They were able to come out the next week after the purchase of the deal. The price was great. The service and final product was amazing. The way that they cleaned the grout was amazing and they did the work in two bathrooms.Two employees came out and I really liked their service that they performed and they were friendly. They were also knowledgeable in their field.
Description of Work: I purchased a Big Deal from this company for: $99 for Tile and Grout Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jodie P.
03/2014
5.0
carpet cleaners
  + -1 more
Bought an Angie's big deal coupon to have two toilets tuned up. They did a great job and I was happy with their service. Would recommend their services and if I have a plumbing issue I would call them first.
Description of Work: Tuned up two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ServicePro Carpet Cleaning
This review was left for the wrong contractor. We do not tune up toilets. Sorry for the inconvince.

Hina P.
03/2014
5.0
ceramic tile
  + -1 more
It went really well. They were very good. Their customer service was good. They were friendly, very professional, and really fast. They explained what they were going to do and were clear about it. They didn’t make a mess and were very good about the cleaning. Getting an appointment with them worked out nicely. We may have added some things that I wanted them to do and the price was fair.
Description of Work: I purchased a Big Deal coupon from ServicePro Carpet Cleaning for tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh J.
03/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Went very well. The guy showed up early and was extremely honest with how clean the tile would look afterwards. My husband was more worried that I would not be impressed with the results but I think it made a big difference.
Description of Work: cleaned grout and tile in bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Laura N.
03/2014
5.0
carpet cleaners
  + -1 more
Troy was responsive, communicative, punctual and professional. He treated me and my home with respect and did a thorough job with efficiency. I would highly recommend him.
Description of Work: Cleaned the carpet, treated and cleaned pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

cathy G.
02/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Excellent job! He was very friendly, and explained the process every step of the way. I will definitely use this service again!
Description of Work: Cleaned 3 rooms (one over-sized). This also included pet treatment for urine stains and smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

greg F.
02/2014
4.0
ceramic tile
  + -1 more
It was okay but I ended up having to spend more money than I originally thought
Description of Work: I bought a big deal for $99 for Tile and Grout Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DAVE R.
02/2014
3.0
carpet cleaners
  + -1 more
It was OK, nothing special. They used an older style rotary cleaner which was ok but not what I was hoping for.
Description of Work: Cleaned several rooms of carpeting.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from ServicePro Carpet Cleaning
[member name removed] I believe you may have mixed up styles of cleaning. The rotary style of cleaning is much newer than than wand cleaning technology. This is not a buffer it sprays water and has suction also. I can see where the confusion may lie if you thought it was just a buffer.

Norene E.
02/2014
4.0
carpet cleaners
  + -1 more
The only problem is that it wasn't cleaned all the way to the wall. There was about two inches all the way around the room that was not reached.
Description of Work: Cleaned the grout in my kitchen tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ron W.
02/2014
5.0
carpet cleaners
  + -1 more
Troy was delayed due to the snow jam of 1-2014, but kept in touch and rescheduled. He arrived promptly at the scheduled time and got right to work. He did a great job and the carpet looks great.
Description of Work: Cleaned carpet in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bryan P.
01/2014
5.0
carpet cleaners
  + -1 more
ServicePro arrived on time and was very professional. They explained their process of cleaning and what would be our expectation once it was complete. We were not disappointed. We highly recommend them.
Description of Work: The cleaning service cleaned 3 room, stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kenneth C.
01/2014
5.0
carpet cleaners
  + -1 more
Troy arrived ahead of schedule and got down to work after confirming my needs. He stopped a little into the cleaning to show me the results in the area already cleaned. There was a spot that a previous company could not remove and Troy got rid of it. My carpets look great and he applied a stain repellent. The next time I need carpets cleaned, I'm calling Troy. Great job!
Description of Work: Cleaned 3 rooms. A large great room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

DAVID B.
01/2014
5.0
floor cleaning
  + -1 more
GREAT! Troy was a pro! HIGHLY RECOMMENDED!
Description of Work: Cleaned concrete floors that had been exposed for a prolonged period to animal urine and excrement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rosalie S.
01/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I was able to schedule the job in one day. They came a little early for the appointment but called me before they came to see if it would be okay to arrive early. They worked efficiently and quickly doing a great job. Very friendly but professional.
Description of Work: Cleaned 2 large area rugs, 2 small rugs and a runner and used a protectant the rugs when they were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark G.
01/2014
5.0
carpet cleaners
  + -1 more
I used SERVICEPRO CARPET CLEANING
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa D.
01/2014
5.0
carpet cleaners
  + -1 more
The company representatives were very prompt, courteous, and professional.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Becky R.
01/2014
5.0
carpet cleaners
  + -1 more
He did a great job with my carpet and removing the pet stains. My carpets were cleaner than they have been in a long time. I would definitely use again.
Description of Work: He treated stains from my pet and cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

laura P.
01/2014
5.0
carpet cleaners
  + -1 more
They were fast and thorough. You can tell he is proud of his work because he wanted to show me the difference as he cleaned. They were both personable and professional and I would definitely recommend them.
Description of Work: He cleaned the carpet in two bedrooms and two large walkin closets, treating some mold with an herbal substance. He also cleaned the grout / tile in the bathrooms, kitchen and foyer. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Christopher T.
12/2013
5.0
carpet cleaners
  + -1 more
Arrived on time. They explained how much square footage per area, measured each area and let me know the # of areas to be of areas to be cleaned prior to cleaning. Pre-treated dirtier spots. Service was performed professionally and in a timely manner. We had a good carpet cleaning experience.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda R.
12/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They arrived early, were cheerful, helpful and informative. The two men worked well together and answered all my questions. They cleaned up well and finished the job in record time. I would definitely use them again when I plan to have our ceramic tile grout cleaned.
Description of Work: Deep cleaned two area rugs, one sofa bed, one upholstered chair with ottoman.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

Karen R.
12/2013
5.0
carpet cleaners
  + -1 more
The guys arrived on time and thoroughly explained their cleaning process before they cleaned the carpets. I had purchased the $99/3 -area deal. I added an extra area which was an additional $40. They performed the work quickly and efficiently and I was very pleased with the results. My carpets haven't ever looked that good after a cleaning! I will definitely use Service Pro again.
Description of Work: Troy and one other employee cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139.99

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Pressure Washing,
House Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation

FAQ

ServicePro Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

ServicePro Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ServicePro Carpet Cleaning offers free project estimates.
Yes, ServicePro Carpet Cleaning offers eco-friendly accreditations.
Yes, ServicePro Carpet Cleaning offers a 5% senior discount.
Yes, ServicePro Carpet Cleaning offers emergency services.
Yes, ServicePro Carpet Cleaning offers warranties.
ServicePro Carpet Cleaning offers the following services: Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.
Flooring Installation

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM