ServicePro Carpet Cleaning is a family owned and operated company. We never use subcontractors (we always do the work ourselves). We are all IICRC certified ( which means you are getting a licensed and trained technician every time we come out). Our minimum job requirement is $150.00. LOOK- if you're searching for a CHEAP contractor I respectfully ask you call someone else. I offer a 200% quality guarantee! If you're not happy with my work I will comeback and take care of any issues. If you're still not pleased its free You don't pay me a penny! That's my word and my word is my bond. There is a minimum trip charge of $50.00 for anything 25 miles away from zip code 30052.
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Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.
The service providers were on time and very efficient. They did a walk through and suggested additional cleaning for pet urine and sealing the grout. Outside of the two Angie's List specials I purchased, I had an additional $174 in add on services.
Description of Work: Carpet cleaning three areas purchased with Angie's List Deal and Tile and Grout Cleaning purchased with Angie's List Deal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
James B.
01/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
Great job. Very professional.
Description of Work: steam clean tile floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Don and Kaye B.
01/2015
5.0
carpet cleaners
+ -1 more
This is the second year we have used Troy at ServicePro to clean our carpets. Both times I called, he answered the phone, and I had my carpets cleaned the next day one time and within in a few days the other time. He and his employee did an excellent job and I was pleased with the wearability of the carpet afterwards. It dried out very quickly. I look forward to a long relationship with Troy in getting our carpets cleaned annually.
Description of Work: Deep scrub clean 5 areas of carpet and add protection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281.48
Sarah Z.
01/2015
5.0
carpet cleaners
+ -1 more
The guys were on time and got right to work. They invited me to watch the process so I could see the enormous difference in "before" and "after." They were very friendly and taught me a lot about carpet and cleaning carpet. They were even able to clean up a couple of areas that were very dirty from constant use and a huge spill under the sofa. Because my husband was not home, they helped me with a couple of pieces of furniture that we were unable to move from the living room. The floor looks clean and our family members noticed the difference when they came to visit for the holidays. We will definitely use Service Pro in Snellville again!
Description of Work: The Service Pro guys cleaned the very dirty carpet in our living room and dining room. We need new carpet, but were hoping to wait a bit longer so decided to try a professional cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Aravind V.
12/2014
5.0
carpet cleaners
+ -1 more
Went very well, professional work.
Description of Work: Regular pest service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
KAREN C.
12/2014
5.0
ceramic tile
+ -1 more
I'd bought the deal several months ago, but never used it. I realized this week that it had expired. Emailed on Tuesday (12/23), received reply on Tuesday and scheduled for Friday (12/26). They were able to come early. They were competent, professional, and friendly. Quickly got to work; cleaned and sealed small kitchen and bathroom in 1.5 hours. Highly recommend and will use them again.
Description of Work: cleaned and sealed kitchen floor, gave estimate for carpet cleaning, added on cleaning and sealing the master bath floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Kenneth R.
12/2014
1.0
carpet cleaners
+ -1 more
The $99 offer was a scam. They said my rooms were overly large, and charged $370. They did a good cleaning, but don't believe the price for a minute,
Description of Work: Clean carpets
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$370
Response from ServicePro Carpet Cleaning
We cleaned 7 areas at your home not just 3. 7 areas normally cost $199.99 you paid $179.99 which means you received a FREE area which is what our coupon is for. you also had 2 separate flights of stair to add on to the invoice @$3.50 per step. you also added on protection to all areas cleaned. and i hope you didn't forget above and beyond the coupon price discount that you received i also cleaned you large master walk in closet and protected it for FREE.
Karen R.
12/2014
5.0
carpet cleaners
+ -1 more
As usual, Troy and his crew did a great job.
Description of Work: Cleaned carpets in three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
LaTrelle M.
12/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
These guys were extremely professional, informative, told us every step of the way what they were going to do- if the stains were stubborn they told us why. I was impressed with their level of service and will use them again. Awesome!
Description of Work: Cleaned carpet and rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Steve G.
11/2014
4.0
carpet cleaners
+ -1 more
The carpeting looked pretty clean when they were done. There were a couple spots that were missed and I was expecting the cost would be less expensive than Stanley Steemer. I did not find places that were wet on the carpeting after the 24-48 hour period. They did not move furniture and I was anticipating that they would do this. They said they didn't do this. They were good with scheduling.
Description of Work: They cleaned the carpeting in our den, living room, dining room and stairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Ronald L W.
11/2014
5.0
carpet cleaners
+ -1 more
They gave me a $20 discount for using Angie's List. I was happy with the cleaning that they did. They were on time, they were quick, and the carpet wasn't exceptionally wet. I would recommend them.
Description of Work: They cleaned 4 areas of carpet and the stairs in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200.99
MISTY D.
11/2014
5.0
carpet cleaners
+ -1 more
The experience was great. He was very informative and answered all of my questions. He arrived on time and at the end of the visit the carpets were like new.
Description of Work: Cleaned carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lerissa S.
11/2014
5.0
carpet cleaners
+ -1 more
They did a really good job. The original truck they brought in to wet the carpets broke down before they could dry it up. I was worried, but the technician had no worries and had a truck to here to clean them up. I was super happy with this service! The carpets looked amazing, I did not even think that carpets could get that cleaned. They have clinched a customer for the duration of my carpet owning days!
Description of Work: They cleaned my carpets in my home and added a pet protection spray!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Josh G.
11/2014
5.0
carpet cleaners
+ -1 more
Everything went very well. They explained a lot to us about contamination and Troy was very communicative and the whole crew did a great job.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tami W.
10/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
Visible improvement in grout color and cleanliness of tile floors.
Description of Work: Cleaned tile floors on 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Riaan V.
10/2014
5.0
carpet cleaners
+ -1 more
Awesome job. I'm very happy
Description of Work: Steam clean carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patrick R.
10/2014
5.0
carpet cleaners
+ -1 more
The cleaning went way beyond our expectations. We had already tried to do some of our own manual, and nothing worked. Online, no one mentioned modeling clay as something that could be removed. Troy hit the carpet with 3 times, also manually attacking each piece of embedded clay. Typically that service cost extra because it went beyond the basic carpet cleaning, but since we only had one small room, he gave me a break charged only the base price. Now, the carpet looked brand new - there was not one spot of clay left on the carpet. I would highly recommended using ServicePro Carpet Cleaning - when we need the carpet cleaned again, this is who we'l go with.
Description of Work: We had a small playroom with modeling clay stuck throughout the carpet. It looked like some sort of leopard print carpet after my kids were done with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Danielle D.
10/2014
5.0
carpet cleaners, ceramic tile
+ 0 more
There was initially a scheduling miscommunication and they didn't show up. BUT, they were very apologetic and sent a team out right away. It turned out that they couldn't perform the work that day due to painters working in our home. They came out a couple of days later and did a great job! They were very professional and we will definitely use them again. In fact, we are going to call them to do some grout work for us.
Description of Work: Deep cleaned 3 carpeted rooms. We used a coupon and paid a little extra to have 2 stairways cleaned as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$121.5
Emmanuel O.
10/2014
5.0
carpet cleaners
+ -1 more
Very professional and on time. Took out all the stains and made my carpet look like new. Very knowledgable staff. Will call back for service again and would recommend.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Dan P.
10/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
Great job. They showed up on time and my tile floor looks brand new.
Description of Work: Cleaning tile and grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Allen E.
09/2014
5.0
carpet cleaners
+ -1 more
Provider arrived on time and cleaned carpets proficiently removing all stains.
Description of Work: Provider cleaned all carpets and removed all stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
bernard W.
09/2014
5.0
carpet cleaners
+ -1 more
Timely arrival. Professional conduct. Carpets cleaned of stains I thought wouldn't come up. Will use them again.
Description of Work: Cleaned Den , living room, and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$80
Neil J.
09/2014
5.0
carpet cleaners
+ -1 more
Excellent service, quality and professionalism.
Description of Work: Pet treatment carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mario A.
09/2014
4.0
carpet cleaners
+ -1 more
The company came over and performed a decent job, would I use them again, sure but that's about it.
Description of Work: Cleaned my carpets and stairs
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
J T W.
09/2014
5.0
carpet cleaners
+ -1 more
They did an outstanding job! They were the best carpet cleaning company I have ever used.
Description of Work: They cleaned my carpets in three bedrooms, living room, dining room and hallway.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Pressure Washing,
House Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation
FAQ
ServicePro Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 1:00 PM
ServicePro Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa