BANKS APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Kitchen and Bath Remodeling,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Appliance Repair. At Banks Appliance Service we repair Washers Dryers Ovens Dishwasher Refrigerators if you have any of these appilances in need of repair please give us a call!!!!!

Business highlights

Family Owned & Operated

Services we offer

Appliance Repair - Large

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.975 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 75 reviews

Mitchell D.
05/2020
5.0
appliance repair
  + -1 more
Showed up promptly. Was courteous and careful in my home. Wore appropriate mask and gloves to protect himself and my family. Completed the repair quickly and documented the make and model of my appliance in case future repairs are required, eliminating the need for a special trip to diagnose future problems.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

joyce O.
04/2020
5.0
appliance repair
  + -1 more
worked fine. he came assessed the problem, ordered the part, replaced it. And he fixed it so that refrigerator was cold until he received and replaced part. Very nice guy. Excellent work.
Description of Work: Refrigerator Freezer not cold

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William F.
03/2020
5.0
appliance repair
  + -1 more
Removed defective computer board, had it refurbished by 3rd parry and reinstalled. Excellent job.
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Michelle V.
03/2020
5.0
appliance repair
  + -1 more
Mr. Banks was great - professional, timely, friendly, and really knowledgeable. He managed to track down parts for our ancient oven and get it up and running again. We would definitely hire him again.
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon J.
02/2020
5.0
appliance repair
  + -1 more
Preston repaired a dishwasher for one of my tenets. Got the job done.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$137

John T.
02/2020
5.0
appliance repair
  + -1 more
Was not cost effective to repair. Preston suggested a brand to replace the failed machine with.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dan H.
02/2020
5.0
appliance repair
  + -1 more
Preston explained the problem and told us the cost and parts needed. He fixed it, but after he left, it started squeaking again and thumping. He came back the next day and corrected the problem. He saw another issue and ordered the part and fixed that. He charged a very reasonable price and told us beforehand if it was a certain part, it would be cheaper to buy a new dryer. I don’t like buying new appliances when I have an older, solidly built one. Preston is honest, very professional, and a bit of a perfectionist. He went beyond what I expected, and I would definitely call him again. I would gladly recommend him to anyone needing appliance repairs.
Description of Work: Clothes dryer was making squeaking noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eve O.
02/2020
5.0
appliance repair
  + -1 more
Preston was quick, efficient, professional and very accommodating. The only reason I didn't rate him excellent in punctuality was because he works for himself and his last client had him running late for the time window he gave me. I certainly didn't mind at all because he was so awesome! I would definitely hire him and support owner/operator/local business. But, please know you may have to be flexible with his busy schedule. I will definitely use his service again and will tell all my friends!!
Description of Work: Washer repair/new hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Gary T.
12/2019
5.0
appliance repair
  + -1 more
Swiftly, accurately, perfectly. I would call these folks again without hesitation.
Description of Work: Appliance Repair - Large: Gas oven repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sharon C.
10/2019
5.0
appliance repair
  + -1 more
I thought it was exceptional. He not only fixed the problem right away, he gave me some pointers about using the newer type washing machines that I hadn't heard before. I would certainly use his company again.
Description of Work: Washing Machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
10/2019
5.0
appliance repair
  + -1 more
The repair was completed and far exceeded my expectation. It was refreshing to deal with a company of principles and fairness. I highly recommend them and will use them again.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
10/2019
5.0
appliance repair
  + -1 more
Preston was very quick to respond and came right over given my window of time. Very professional and I would highly recommend his services
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine H.
09/2019
5.0
appliance repair
  + -1 more
I was able to schedule next day service. Mr. Banks fixed the problem quickly. And he had no problem with my cat, who sat beside him and watched him repair the oven.
Description of Work: Hotpoint gas oven was not reaching set temperature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daphne K.
09/2019
5.0
appliance repair
  + -1 more
Mr. Banks is very professional and arrived on time for our appointment. He quickly determined the problem with my dryer and completed the work within a hour and gave me a warranty for his work. Excellent customer service and I will definitely use him again!
Description of Work: Repair of Samsung Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Travis W.
09/2019
5.0
appliance repair
  + -1 more
Mr. Banks stayed in contact with me and let me know how far away he was from my house. When he arrived I showed him the washing maching and explained what was going on and he got strait to work. He had asked me prior to showing up to text him my model number so he could read up on some known issues which I did. Within a few minutes he had discovered my problem, showed it to me and explained why it was giving me issues. He told me that he would need to order a small part and that he would be back in 2 days. He came out today and fixed it and it seems to be good as new again. Very respectful, and very polite.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pascal L.
08/2019
5.0
appliance repair
  + -1 more
Great service! Extremely professional and thorough. He kept me informed during the repair process and even provided alternate solutions. Great experience!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
08/2019
5.0
appliance repair
  + -1 more
Preston was prompt, knowledgeable, very business oriented, very polite, very professional, and a joy to have in my home.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura P.
07/2019
5.0
appliance repair
  + -1 more
Preston Banks was able to come the same day! He knew what the problem was right away and was able to fix my washing machine in the first visit. He deserves all of the good ratings that he has. He is very nice, fair prices, and capable. Another plus is that he is local to my area and now I have someone that I know who can work on my other appliances if needed! Thank you!!
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg M.
07/2019
4.0
appliance repair
  + -1 more
He knew what he was doing and did it at a reasonable cost.
Description of Work: Washer needed fixing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark G.
07/2019
5.0
appliance repair
  + -1 more
Preston responded within minutes and came out the same day. We needed a new motor for which he found the best price. He returned to fit it the day it arrived and repaired our dishwasher latch at the same time. Excellent service and great demeanor.
Description of Work: Washer & Dishwasher Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
07/2019
5.0
appliance repair
  + -1 more
Service restored, prompt response, arrived as scheduled, update in route to confirm arrival time, had parts, follow up call. Courteous and professional.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Lynne B.
07/2019
5.0
appliance repair
  + -1 more
Awesome service from Preston! He come to our home this afternoon to change out a part in our oven. Preston explained everything before starting and provided us with quality work at a great price. I highly recommend Banks Appliance Repair for anyone needing their appliances to be serviced I would definitely use Preston again.
Description of Work: Part needed to be replaced in oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Linda K.
07/2019
5.0
appliance repair
  + -1 more
Fantastic, worked 3 hours and did outstanding job.
Description of Work: Refrigerator fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Priscilla W.
07/2019
5.0
appliance repair
  + -1 more
I called Preston around 1:45 in the afternoon, he came to my house within 15 minutes and repaired my leaking fridge all within an hour and fifteen minutes. I gladly paid him especially since he also let me of a repair I may need in the future without pressuring me into getting the repair done the same day. I will be calling Preston when that part needs replacing.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Alisa J.
07/2019
5.0
appliance repair
  + -1 more
Since it is the 4th of July, I wasn’t expecting anyone to schedule any repairs today. My ice maker leaked onto my hardwood floor which caused a huge buckle so it was an emergency. I took a chance and called Mr. Banks. He answered the phone and scheduled the repair for today. He came immediately and quickly diagnosed the problem. He explained what was happening and fixed the concern. He also updated the waterline too! Mr. Banks is very professional, courteous, prompt and efficient. I will definitely use him again and refer others! So glad I decided to use Angie’s List to search for a repair person.
Description of Work: Ice Maker was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)
    • 3

Contact information

648 N SHORE RD, Lithonia, GA 30058


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

BANKS APPLIANCE REPAIR is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

BANKS APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, BANKS APPLIANCE REPAIR does not offer free project estimates.
No, BANKS APPLIANCE REPAIR does not offer eco-friendly accreditations.
Yes, BANKS APPLIANCE REPAIR offers a 10% senior discount.
No, BANKS APPLIANCE REPAIR does not offer emergency services.
Yes, BANKS APPLIANCE REPAIR offers warranties.
BANKS APPLIANCE REPAIR offers the following services: Appliance Repair - Large

Contact information

648 N SHORE RD, Lithonia, GA 30058


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM