BANKS APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small, Kitchen and Bath Remodeling,

About us

Appliance Repair. At Banks Appliance Service we repair Washers Dryers Ovens Dishwasher Refrigerators if you have any of these appilances in need of repair please give us a call!!!!!

Business highlights

Family Owned & Operated

Services we offer

Appliance Repair - Large

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 72 reviews

Ben B.
07/2024
5.0
appliance repair
  + -1 more
Great Job. Schedule the very next day, then they were able to send someone a little earlier than expected.
Description of Work: Great Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jerri P.
06/2024
5.0
appliance repair
  + -1 more
Within an hour, I received a call regarding my project. I received a next day appointment and did not have to wait all day for Preston to arrive. He diagnosed the issue and fixed our dryer within an hour.
Description of Work: Fixed heating element on dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
04/2024
5.0
appliance repair
  + -1 more
There were a few hiccups (regarding the oven), but Preston was very informative and proactive in getting them resolved. Thorough communication throughout the resolution. I’d recommend 10/10.
Description of Work: Fixed an oven that would not heat properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

C R.
10/2023
5.0
appliance repair
  + -1 more
Preston was prompt, courteous, professional, knowledgeable and his price was fair. I will not only use his services again, I will gladly refer his business to others. C.
Description of Work: My Samsung dryer was not heating. The element needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mark Y.
03/2023
5.0
appliance repair
  + -1 more
Preston was knowledgeable and punctual. After repairing my washing machine for a reasonable price, he took the time to give me tips on how to keep the problem from happening again. I would highly recommend him.
Description of Work: Repaired clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Crystal T.
09/2022
5.0
appliance repair, small appliance repair
  + 0 more
Preston was awesome! He came in while I was working. Was quiet while I was working. Got the job diagnosed right and done. I also had another similar job at another property and he went there in the same day and finished the job. Great customer service and professional work!
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Jerry C.
09/2022
5.0
appliance repair
  + -1 more
Preston got here on time removed covers from dryer ordered new belt pulleys and roller came back the next morning and replaced them very nice young man I would recommend him anytime
Description of Work: Replace dryer belt and new pulleys and rollers
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew H.
06/2022
5.0
appliance repair
  + -1 more
Preston worked hard and got the job done. Pricing was fair.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony T.
03/2022
5.0
appliance repair
  + -1 more
Great ! All it was is a belt came off.
Description of Work: Repair to washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brenda T.
01/2022
5.0
appliance repair
  + -1 more
It was great Preston was very knowledgeable and professional He explained the issue and the repair so I could understand. I would recommend him highly to anyone that is in need of quality work
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel P.
08/2021
1.0
appliance repair
  + -1 more
My house almost caught fire after new installation. Work was never completed.
Description of Work: Wall Oven Troubleshooting and Replacement

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$335

Response from BANKS APPLIANCE REPAIR
i diagnosed your old unit and did not install your "new" oven. From what i understand, the unit that you wanted installed was not new but an old unit you got from a friend. There is no telling what was going on with this unit. Once again, i did not install your oven and wasnt paid for it so i dont know where you get the $335 from. I was paid to diagnose it and thats what i did. From what i understand your electrical wiring needed to be updated

Fredrick A.
04/2021
5.0
appliance repair
  + -1 more
Great service. Very efficient and friendly. Will definitely use them again if I have appliance repair needs. Ultimately had to have my entire icemaker replaced and the price was lower than estimates from other businesses.
Description of Work: Icemaker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Juan P.
03/2021
5.0
appliance repair
  + -1 more
Perfect. Couldn’t have asked for a better service.
Description of Work: Dryer fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J D.
02/2021
5.0
appliance repair, small appliance repair
  + 0 more
Requesting an appointment was a breeze with next day service. Preston was punctual, knowledgeable, professional, and efficient. I would definitely hire again!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Calvin B.
01/2021
5.0
appliance repair
  + -1 more
Everything went well. He was very prompt and very professional. He fixed the problem fast and without issue.
Description of Work: Appliance Repair- Oven Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Anita P.
01/2021
5.0
appliance repair
  + -1 more
The contractor was very professional and explained exactly what needed to be repaired. I will recommend this company to others
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail S.
10/2020
5.0
appliance repair
  + -1 more
Services went Very well. He was please and did a good job.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

douglas A.
09/2020
5.0
appliance repair
  + -1 more
Mr Banks was on time and very professional. He diagnosed the dryer and determined it had been blowed a fuse.
Description of Work: My dryer was blowing a fuse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee L.
09/2020
5.0
appliance repair
  + -1 more
I replaced a ice maker.. However, I could not get it to work. Preston came in and fixed the problem, Highly recommend.
Description of Work: Repaired the ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Kimberly W.
07/2020
5.0
appliance repair
  + -1 more
Mr. Banks was very professional. He diagnosed the problem quickly and repaired the problem in no time. His prices are very responsible and I was impressed with his customer service.
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA C.
05/2020
5.0
appliance repair
  + -1 more
Preston was very professional and friendly. Took great precautions to protect our family during Corona virus episode. Price I was charged was LESS than estimate quoted on phone pleasant surprise!!!! Would definitely use this provider again!!!!!
Description of Work: Replaced seal on dishwasher door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

courtnie J.
05/2020
5.0
appliance repair
  + -1 more
Preston did an amazing job in a short amount of time. He let me know what was going on tell me how he could fix it and even when he left and I thought they were still an issue he still came back to reassure me that it was working and also gave me future knowledge on my refrigerator. He even set up a future date to come back and check on it to make sure that I had no issues and was satisfied with the work. I will definitely hire again already looking forward to having him look at my mothers refrigerator.
Description of Work: Leak in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mitchell D.
05/2020
5.0
appliance repair
  + -1 more
Showed up promptly. Was courteous and careful in my home. Wore appropriate mask and gloves to protect himself and my family. Completed the repair quickly and documented the make and model of my appliance in case future repairs are required, eliminating the need for a special trip to diagnose future problems.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

joyce O.
04/2020
5.0
appliance repair
  + -1 more
worked fine. he came assessed the problem, ordered the part, replaced it. And he fixed it so that refrigerator was cold until he received and replaced part. Very nice guy. Excellent work.
Description of Work: Refrigerator Freezer not cold

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William F.
03/2020
5.0
appliance repair
  + -1 more
Removed defective computer board, had it refurbished by 3rd parry and reinstalled. Excellent job.
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550
    • 1(current)
    • 2
    • 3

Contact information

648 N SHORE RD, Lithonia, GA 30058


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

BANKS APPLIANCE REPAIR is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

BANKS APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, BANKS APPLIANCE REPAIR does not offer free project estimates.
No, BANKS APPLIANCE REPAIR does not offer eco-friendly accreditations.
Yes, BANKS APPLIANCE REPAIR offers a 10% senior discount.
No, BANKS APPLIANCE REPAIR does not offer emergency services.
Yes, BANKS APPLIANCE REPAIR offers warranties.
BANKS APPLIANCE REPAIR offers the following services: Appliance Repair - Large

Contact information

648 N SHORE RD, Lithonia, GA 30058


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM