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Reliable Heating & Air Plumbing & Electrical

Generator, Lighting, Excavating

About us

Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer more financing options than any other company, even Comfort as a Service, a hassle free way to get energy-efficient heating and cooling systems, water heaters, water purification even generators for a low monthly payment and all repairs, maintenance even filters are NO additional CHARGE EVER. Reliable takes care of everything. That is an UNBEATABLE LIFETIME WARRANTY.

Business highlights

47 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Installation, Repair & Maintenance. EV Chargers. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.

Services we don't offer

Septic Tanks. Gas Log Installation. Oil Furnaces. Duct Cleaning.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.61,275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 801-825 of 1275 reviews

David S.
04/2013
5.0
water heater repair
  + -1 more
The service turned out great. They were on time and charged exactly what they quoted.
Description of Work: They replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alicia N.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
The estimate was a little on the high side. They were friendly to work with.
Description of Work: They gave an estimate to replace an air conditioning unit.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Thomas B.
04/2013
5.0
electrician
  + -1 more
It worked out well. They were on time, did a good job, and the experience overall was very good.
Description of Work: They did electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael H.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
If I end up having the work done, I will probably use their service.
Description of Work: They gave a quote to replace an hvac system.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

DONNA O.
04/2013
5.0
insulation
  + -1 more
The two guys that came out were extremely knowledgeable. They sent the estimate when they said they would. They followed up and the service could not have been better. They were very thorough and knew what they were doing.
Description of Work: They gave an estimate for replacing insulation in an attic.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
04/2013
5.0
water heater repair
  + -1 more
Excellent. From initial contact, formal quote, and installation everyone was prompt and very professional
Description of Work: Installation of a new tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,280

Robert W.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was fine. I would use them again.
Description of Work: They replaced a ingnitor for a gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

John H.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The sales rep (Chris) did a good job providing an overview of equipment options, aspects to consider in selecting a company and also determining if I needed any modifications to existing ductwork (which I did). The installation crew of Jonathan, Nathan, Billy and Bass did a great job of carefully and efficiently installing the units without damaging our home in the process. They were very pleasant and seemed to enjoy their work - and did a great job cleaning up everything. During the selection process, I received a letter from the owner inviting me to contact him with any questions at any time - and included both his mobile and home phone numbers - that certatinly demonstrates confidence in his company.
Description of Work: Installed two new HVAC units for main and upper floors. Also added extra ducts/vents in two bedrooms to improve heating/cooling. They were running a special saving 50% off second unit which may the price very attractive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Angela Parks S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was awesome. The system has worked great. They were extremely timely and they made sure that we knew they were coming. I will use them again going forward. We asked that the technician would come back to check the system and it turned out that the system was working so good and we thought something was wrong as it was working that well. The service made a world of difference.
Description of Work: They changed out two air filtration systems as they were clogged.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a great job. I would absolutely use them again.
Description of Work: I had my 2 hvac units replaced and a tankless water heater installed in February of this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

FREDERICK D.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. We were very happy with them.
Description of Work: They installed a humidifier.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

PETER H.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The work was excellent. They are a fantastic company. I liked that they kept us informed. The office staff was very courteous and informative. They let us know when the technician would arrive and sent a picture of him as well. The technician called before he arrived at our home as well.
Description of Work: They serviced our hvac and they replaced a few parts and they took care of a minor plumbing issue as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ken B.
04/2013
5.0
plumbing
  + -1 more
They came over the next day and gave an estimate after I called. They were prompt with the estimate.
Description of Work: They gave an estimate to put in plumbing for a sink.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

TERESA K.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived a little late due to traffic, but the office called to keep me in the loop as to his arrival time. Technician was professional, thorough and cleaned up after he was finished. Signed a service agreement with them for the spring service. They work on Saturdays and have better availability than another company that I had used for years.
Description of Work: Seasonal maintenance on 3 HVAC units and a minor repair on one of the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amit O.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and they gave a good quote. I was happy with their service.
Description of Work: They gave an estimate for replacing a heating & air conditioning unit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca M.
04/2013
5.0
plumbing, wells
  + 0 more
The service turned out great. This happened on the night befor Christmas and it was a Sunday as well. They responded quickly and came out and took care of the work needed. They stayed until everything was done and they cleaned up as well. They fixed a problem with the piping that I did not even know that I had. They took care of the pipe and that saved a lot of money for what could have been a larger job in the future.
Description of Work: They replaced the sewage ejection pump in my basement. They replaced a pipe as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$974

Pat P.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. The initial appointment was to install two new toilets that I had purchased. But then last night there was a long high pitched squealing sound whenever I used the cold water. When the plumber arrived I asked if it was possible to fix the pressure regulator instead. I have had such a good experience with Reliable Heating & Air Conditioning for my AC/heating unit, I decided to try this company for my plumbing needs as well. And I was not disappointed! The fact that they come with a truck equipped with supplies and the friendly, professional staff - makes this a top rate company in my opinion. I am setting up a new appointment to have the toilets installed, and will ask for the same plumber to come back again. He was very nice and did a good job.
Description of Work: Installed a pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

danialle R.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The person that came out seemed knowledgeable. He took the time to look at the duct work instead of just quoting. He was very thorough. The price was competitive.
Description of Work: They gave a quote for a new air conditioning and heating unit. They gave three quotes ranging from $8,000.00 to $11,000.00 this included duct work as well.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are great. Everyone was friendly and they knew what they were doing. They called ahead of schedule and they arrived on time. We were pleased with their service. We will be using them for heating & air conditioning and plumbing in the future.
Description of Work: They did an annual checkup on the furnace. They installed new toilets and did plumbing work in the past as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert T.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They have good customer service and they are reliable.
Description of Work: They provide yearly maintenance and they have installed a new air conditioning unit as well. The recent was for maintenance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Dana L.
04/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The work turned out well. The cost was reasonable. They were professional, did the service quickly, and knew what they were doing.
Description of Work: They fixed a circuit to a digital heating unit. They ordered a new board and put it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONALD D.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The service was good. Everything was as discussed and they did the work in a timely manner. I will use them again.
Description of Work: They worked on a heating and a hot water heater issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna O.
04/2013
5.0
plumbing, water heater repair
  + 0 more
They were very good. The price was reasonable and they did a great job. My neighbor recommended them and they were very thorough and they cleaned up after themselves. I was really pleased and I certainly intend to use them again if needed. I saved money by going with this company. The price that was quoted over the phone is what I paid for the service. They are one of the better contractors that I have used for heating & air conditioning. I was really impressed with the technician and the company. They emailed a picture of the technician so I knew that it was someone from their company. I would recommend them to anyone.
Description of Work: They replaced a water heater. They did have to do a little plumbing work as well for the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$847

Kathleen C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
On time, efficient, thorough.
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Daisy D.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
The Trane system is a great product, but be sure it is installed properly. They also provided good financing for the purchase. It went well. I had to call them back to correct and error in electrical wiring, and they did correct it. There was also a freon leak in the new pipe that was installed and they did correct it. AND in the install they forgot to replace as quoted the rubber tubing that leads the water to the outside of the house. The old one that was left behind cracked and caused damage to my basement ceiling tile. They also came back and replaced that too. ( but not my ceiling tile) Overall, they had to come back three times to correct what was not properly done in the install. But they were responsive and did the repairs at no charge. The only item I was unhappy with was partly my fault. ( I am not a air system specialist, just a housewife) We had discussed one of my grievances with the old system, that my basement was too cold compared to upstairs, and Dan said it was an easy fix, that a damper could be installed to divert the air upstairs. But later on after install I notice it was not installed because it was not in the initial contract I signed. There were MANY items in that contract in detail, but I did not notice it was not there.
Description of Work: Installed brand new Trane heat pump , furnace and AC system, reducting also done in the basement to remove old cardboard ducts

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Contact information

1305 Chastain Rd NW #500, Kennesaw, GA 30144

https://reliableair.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN210318
Trade License Locale
GA
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Generator,
Lighting,
Excavating

FAQ

Reliable Heating & Air Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Reliable Heating & Air Plumbing & Electrical accepts the following forms of payment: Check,Financing Available
No, Reliable Heating & Air Plumbing & Electrical does not offer free project estimates.
Yes, Reliable Heating & Air Plumbing & Electrical offers eco-friendly accreditations.
No, Reliable Heating & Air Plumbing & Electrical does not offer a senior discount.
Yes, Reliable Heating & Air Plumbing & Electrical offers emergency services.
Yes, Reliable Heating & Air Plumbing & Electrical offers warranties.
Reliable Heating & Air Plumbing & Electrical offers the following services: Heating & Air Installation, Repair & Maintenance. EV Chargers. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.
Septic Tanks. Gas Log Installation. Oil Furnaces. Duct Cleaning.

Contact information

1305 Chastain Rd NW #500, Kennesaw, GA 30144

https://reliableair.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM