Reliable Heating & Air Plumbing & Electrical

About us

Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer more financing options than any other company, even Comfort as a Service, a hassle free way to get energy-efficient heating and cooling systems, water heaters, water purification even generators for a low monthly payment and all repairs, maintenance even filters are NO additional CHARGE EVER. Reliable takes care of everything. That is an UNBEATABLE LIFETIME WARRANTY.

Business highlights

46 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Eco Friendly

Services we offer

Heating & Air- Installation, Repair & Maintenance. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Duct Cleaning. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.

Services we don't offer

Septic Tanks. Gas Log Installation. Oil Furnaces.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Financing Available

Reviews

4.61,275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1251-1275 of 1275 reviews

Patricia B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace ruptured water line
Rating CategoryRating out of 5
Yes, I recommend this pro

Raleigh S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: Repair a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Annette C.
09/2013
2.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Did not use. I called them because Reliable sounded like a reliable company. I said I wanted the entire heat/AC system cleaned. Quoted $795 less Angie's discount. They were to come out today at 11:00 am. No one showed up until I called. Said they would be out around 2:00 pm. The job was contracted out to a team of very young people who called themselves Daffy Ducts. After they walked over the house, I asked them what exactly they would clean. Apparently all they were going to clean were the ducts (as best they could, he said), the registers and vents. I asked about the drain pans, coils and fans. They bumped up the price quoted by $300, and then said they couldn't clean that stuff anyway. If I wanted that done I would have to have Reliable come back after they did the ducts (more money). I called Reliable and they said they were qualified to do all the work but they don't clean the ducts and sub that out to Daffy Ducts. The team said they would call their boss but went back to their vehicle to do that out of earshot. Nice kids but I told them I did not think I wanted to use the company. Very disappointed. Told them I would use someone else.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,100

Caren F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
All went well
Description of Work: Caen out a/c. system that was leaking and causing damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michael M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very friendly staff. Accommodated me quickly and put in a window air unit to cool home while installation occurred. Then followed up for satisfaction feedback with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: biannual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mark F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: They put in a new compressor and a new A/C and furnace unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Richard D.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: They replaced a thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

maurice W.
04/2013
5.0
drain pipe
  + -1 more
unknown
Description of Work: They put in part of a sewer line. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert A.
04/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
A VERY PROFESSIONAL JOB.
Description of Work: THEY INSTALLED A NEW 2.5 TON A/C SYSTEM AND NEW 80K BTU FURNACE. THE CREW ARRIVED ON TIME. THEY WERE VERY POLITE. THEY PUT DOWN CARPET PROTECTION AND BEGAN REMOVING TO OLD EQUIPMENT. THEY CAREFULLY INSTALLED THE NEW EQUIPMENT, COMPLETED ALL THE ELECTRICAL AND GAS CONNECTIONS AND THEN TESTED BOTH THE HEATING AND COOLING SYSTEMS. THEY CLEANED UP THE AREA AND REMOVED ALL REFUSE. THE JOB WAS WELL DONE, NEAT AND PROFESSIONAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

lindy J.
03/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They did a good job.
Description of Work: They did some piping on a heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wayne H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a nice job
Description of Work: They installed a new Trane furnace

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795

Holly M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service!
Description of Work: New/replace air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Michael M.
02/2013
5.0
electrician
  + -1 more
Good meeting.
Description of Work: They followed up.

Rating CategoryRating out of 5
responsiveness
5.0


Response from Reliable Heating & Air Plumbing & Electrical
.

Julie B.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I'd
Description of Work: We had two heating and air systems that were 30 years old replaced. We replaced with Trane because of the great reputation of the systems. The sales rep (the son of the owner) came out and discussed my options and taught me a lot. I decided to also get the attic insulated and sealed with spray foam in between the rafters. Long story short it was a great move going with Reliable Heating and Air. I'd also like to give a shout out to Raul and Ram. They installed with professionalism and speed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

soham S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great service overall.
Description of Work: Great service over all.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Bob B.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reliable installed a HVAC system in our upstairs recently .We went with them because of prior installation of our downstairs system and were impressed with their work and pricing. Jeremy and Chris were techs who did the installation and were very professional and worked very well together and answered any questions I had as well as explaining what yet they did upon completion. Very satisfied with the work and will continue to have our maintenance contract with them. Bob Butler
Rating CategoryRating out of 5
Yes, I recommend this pro

George M.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a capacitor on an air conditioner. They have been fine. I find the cost of their service very reasonable. They always do an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom F.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: -old furnace removed from attic -old ac unit removed -air conditioning unit replaced -furnace replaced -new thermostat installed One of our HVAC systemS was over 24 years old and the furnace blower was making noise. I contacted Reliable, whom we've used for more than ten years. The technician examined the system and explained the problem. He gave me options to fix the problem - replace only the old furnace or replace the furnace and the old ac unit. Having replaced the other system seven years ago I knew this system wouldn't last much longer. I scheduled the repalcement for the following Monday. The three techs showed up on time, put down floor coverings and got right to work. They were friendly, courteous and professional; even taking a moment to tell me they were heading out to lunch. The system was repalced in a shorter amount of time than I expected. They left my house in spotless order. When the work was completed one of the techs took the time to explain all of the work, the warranties, and showed me how to use the new thermostat. I was very pleased with with the quality of work done and I will continue to use Reliable for my HVAC needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,395

M C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went fantastic!
Description of Work: They replaced our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter B.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went well.
Description of Work: They did an annual check up on our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIDA B.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were fine and good.
Description of Work: I used to use Reliable Heating & Air. I had a maintenance service contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliable Heating & Air Plumbing & Electrical
Thank you for your review! We hope you'll come back to us for any future service needs you may have.

JOHN W.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: MAINTENANCE REPAIRS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RON S.
03/2003
4.0
heating & air conditioning/hvac
  + -1 more
IT WAS A LITTLE TOO EXPENSIVE.
Description of Work: THEY REPLACED THE BLOWER MOTOR IN OUR AIR CONDITIONER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

1305 Chastain Rd NW Ste 500, Kennesaw, GA 30144


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN210318
Trade License Locale
GA
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Reliable Heating & Air Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Reliable Heating & Air Plumbing & Electrical accepts the following forms of payment: Check,Financing Available
No, Reliable Heating & Air Plumbing & Electrical does not offer free project estimates.
Yes, Reliable Heating & Air Plumbing & Electrical offers eco-friendly accreditations.
No, Reliable Heating & Air Plumbing & Electrical does not offer a senior discount.
No, Reliable Heating & Air Plumbing & Electrical does not offer emergency services.
Yes, Reliable Heating & Air Plumbing & Electrical offers warranties.
Reliable Heating & Air Plumbing & Electrical offers the following services: Heating & Air- Installation, Repair & Maintenance. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Duct Cleaning. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.
Septic Tanks. Gas Log Installation. Oil Furnaces.

Contact information

1305 Chastain Rd NW Ste 500, Kennesaw, GA 30144


Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed