All Area Appliance Service

David said that our refrigerator needed Freon and if I put Freon in it would be good for a year. He only worked on the refrigerator for a minute and said it was taken care of. It did not even work for a day. I called him to let him know it is not working and I would like my money back. He said he would not do that. I spoke to Kerry Spayd and said I would receive a partial refund but I have still not received anything.

The control console in my Sears Kenmore refrigerator had to be replaced ? twice, unfortunately! David, the technician, had to replace the console on 11/30/11 when he came out and it was determined that this was the problem that the refrigerator was no longer cooling. On the weekend of 12/17/11 I noticed that it was again not cooling and this time the freezer was not as cold (not a problem before). I called All Area Appliance and their offered to send David out the next day. David arrived and showed me how the unit had apparently frozen over due to a glitch in the panel which impacted both the refrigerator and freezer. He promptly unfroze it, leaving no mess, and stated that he would be back the next day with a new console panel. David always called prior to arriving to let me know his specific arrival time and I was never given a "hugh wait? window of time. He explained what happened with the unit freezing, he apologized and we understand that defects happen. There was no additional cost to us for replacing the console and everything is working perfectly. The company and "David" are completely professional and courteous. All Area Appliance Service is the type of company that puts the ?care? in customer service. We will definitely use them again.

I’ve used Angie’s List twice and I’ve had great success both times. We called them in the morning and they were out by 11 am. They actually came earlier than they had thought which was awesome. They had the problem fixed within 20 minutes and they were wonderful. We’re in the service industry and we just appreciate people who are on time, courteous and who actually follow through with their service. The technician didn’t try to rip us off and tell us we needed things. He just fixed the belt and was out of here. I thought that the price was very fair.

Everything went fine. I don’t remember what they charged me, but they gave me a 10% discount for being a return customer and I used them. Their price was reasonable. Their service call is free if I make the repair.

Called on Tuesday late afternoon and had appointment scheduled the next day. The time window for appointments was two hours which I certainly appreciated since we needed to finish laundry due to leaving town for distribution of coats and shoes to needy children. Eric came at stated time, asked me about the problem and gave me options for the needed repair of the lid switch. Within 15 minutes of starting he was finished. The experience was great from the phone call to make appointment to the finished work. Everyone was so polite and professional and I will use their services again for any future repair needs.

David arrived Sat AM 11/19 - repaired the refrigerator in less than 30 min - we were very pleased - these are the folks to call

UPDATE 2. I challenged their alleged "repair" and won. But I had to buy a new fridge. See positive review on Sewell Appliance. UPDATE1 Unit now failed, 40 days hence, exactly where they did repair. Contacted them immediately. No response. I called in another tech who stated he wouldn?t touch their bad work - liability. Much later received a call but hung up when I stated my name. I called back. Was told would not come out to inspect their work, and 40 days latter a $486 repair was out of warranty. Freon line repair on Sub Zero. Installed one part; D111 Filter (per invoice) that costs $12 (Google ?D111 Filter?), soldered a few connections and injected Freon. Done in 40 minutes. Presented me a shocking bill for $486 dollars. I emailed them and they called. Not only rude, but stated you need a special license to repair a Sub-Zero, and specialty parts only available from Sub Zero were used. After the fact, informed me conversation was recorded and would sue if a negative comment was filed. Googled ?D111 Filter? again (still $12), went to state licensing website (no special license required for Sub Zero repairs), and checked the rules on taping conversations (consent from the other party is needed). When informed of their falsehoods and improper activity, again threatened me. Been told by others repair should have been $120 max. All I wanted was a good job at a fair price. Who needs the rip-off, lies, taped conversations & registered letters containing threats of litigation when you ask for a fair deal?

fantastic ... arrived in the agreed upon time frame, in fact called about 15 minutes before arrival ... completed repairs in a professional way - fast, efficient and clean ... excellent work.

I called, they came, they fixed. Easy as that. You'd be hard pressed to find better service. After another appliance repair didn't show up for the 2nd time, I called All Area Appliance Service. They had a cancellation and showed up at my door within 30 minutes and had the repair completed shortly after. The best service ever.

Eric was very professional and promptly went to work having me actually look at the problem so that I could see what was happening when the filter was removed. He quoted the price which I felt was very reasonable and went promptly to work completing the process in a very short time. He had me use the water dispenser while he checked to make sure there were no further leaks. I was very pleased with the work and was happy to learn that this company works on all types of appliances. I will definitely use this company when another appliance repair is needed. From my experience, they deserve the highest award of Angie's list displayed on their page.

techician immediately diagnosed exactly what was wrong. he offered the option of repairing the unit by using replacement parts from a newer ice maker kit rather than ordering and installing an older part. This was less expensive and better as the older unit types were prone to breaking down. as a repeat customer and angie's list referral, we got a 10% discount. the entire process took less than 30 minutes and we had plenty of ice for the labor day weekend.

Called company on Saturday July 23, 2011 and scheduled an appointment for Tuesday July 26 between 1 and 3. I did not hear from the tech by 3 so I called the company to get a status update. I was told that they would check and call me back. Never heard back.

Excellent experience. Same day service, excellent responsiveness and professionalism. Next time, no doubt, I will call them again.

They were great. They were amazing. I called them at 9 pm at night and they were here at 9 am the next morning just like they said they would be. They had the diagnosis made in 5 minutes; it was just amazing. The guy told me that he could charge me $165 to stand there in the air conditioning to defrost the problem or I could pay $9.95 for a service call and let it defrost. He was just great. They were wonderful because he knew immediately what it was.

The entire experience was a impressive and professional. Scheduled servicing for my refrigerator with an icemaker not working and food freezing in the refrigerator. Eric (technician) called on his way to the appointment to confirm the presence of someone at the house. He arrived at the appointed time, listened while I explained the symptoms, knew immediately what the problem was and explained it to me detailing how this particular refrigerator model worked and why I was seeing twhat I was seeing. He reassured me the icemaker was likely okay and that the parts I needed would have to be ordered and require a return visit. He MacGyvered a temporary solution to my problem and scheduled the return appointment. As previously, he called on his way to the house, arrived on time, replaced the parts and showed me the defective parts. He then explained, in detail, what I should expect in the next 24-48 hours with possible temperature fluctuations while the refrigerator got back to a normal temperature. He also recommended holding off buying food until the refrigerator settled into its normal operation to avoid any food loss while it readjusted. He was spot on with his assessment and I can't say enough good things about his professionalism, knowledge and willingness to educate me. I now have my fully functional, energy-efficient (with a properly regulated temperature) refrigerator back. I would not hesitate to use All Area Appliance Service again and have recommended them to friends.

Based on Angie's List reviews, we contacted All Area. The phone was answered immediately by a live human being (yay). They were kind enough to give a range of cost, and the appointment was scheduled all within just a few minutes. There was a 2 hour window given for the visit and repair, which I thought was fair to us and considerate of our time. The tech called prior to visit, saying it would be 20 minutes. 20 minutes was more like 30-40, but no complaints here given how service calls from most companies are nowhere near as accurate usually. He was very quick, polite and professional, even showing us what was wrong before he put the oven back together. The oven has been perfect since. We will definitely use them again when needed.

They say 'CHARGES A FLAT RATE. FREE SERVICE CALL WITH REPAIR, $9.95 WITHOUT REPAIR.' on their Angies list profile. Called Carrie to schedule a service call. Explained to her what the problem was with the refrigerator. Apparently she did not make a note of the problem and did not convey to the technician what the problem was. When the technician showed up, he did not even check the refrigerator, wanted his money before saying anything. After he was paid, he wanted me to pay him another $250.00 to fix what he thought was wrong. But did not want to tell me what was wrong and why the certain part he was recommending to be changed needed to be changed. His quote was "We do not diagnose the problem we do repair". Never using them again.

She arranged with our tenant to make the repair. She followed through and sent me the bill.

On Angies list I saw that All Area Appliance was open from 0600 on Saturday, so I called them at 0730. Eric responded, did the replacement with a new ice maker, and was out the door before 0930! I was impressed with the entire transaction, and his professionalism.

It went excellent. The serviceman came right on time even giving me the courtesy 30-minute out call. He did exactly what we discussed on the phone when I made the appt. He even gave me advice how to not let this problem re-occur in the future. He cleaned out the dryer, taking it apart and reassembled it like new.

I was very impressed with the service. They were out the same day that I called, and came back the next morning to complete the repair (unusual part was needed). They called multiple times to let me know what time he would be there and were very easy to deal with. The repair man (Eric) was extremely polite and professional, and just overall a good guy. The final price came in just below the estimate they gave me when I initially called (and much lower than others that I called). I will use them again if the need arises and I would definitely recommend them to you!

They had quoted me $180 for the job and had a 10% discount coupon. When they came and completed the job, I was charged $200 and then availed 10% discount, which again summed up to $180. I was happy with their service and the fact, that, they did the job on Sunday. They came in as they said they would and did their job. I liked their services and will use the same in future.

Was very pleased with the overall response, professionalism and service performed. Will definitely use them again!

Very happy with the service. They were professional in their manner and actions - from the phone call through the service, Costs were as quoted, work was done as promised.

I found this company on Angie's list. I called on a Sunday and they scheduled me for the next day. The lady on the phone was nice and helpful. Eric showed up on time and was extremely friendly and professional . He fixed a problem with my dryer and replaced my ice maker and a clogged water value behind the refrigerator. My refrigerator is located back in a very tight location. We had to remove a piece of wall trim mold to get the unit out. Eric was very helpful in helping and spent close to an hour assisting me getting the unit in and out of the space. He truly went beyond the call of duty. He was very honest in his evaluations of what was wrong with my appliances and did not try to sell any additional services which would have run up the bill. The price was very fair for the 3 hours he spent at my home. I would highly recommend this company and plan on using them again myself.