King Green

We hired King Green because our previous lawn care provider had not done a good job. Our front yard was spotty, and our backyard was very thin and didn't green well (we have bermuda in both). When we hired King Green, we were told it would take a year and some effort to bring back the backyard. While the front yard improved signficantly, the backyard didn't improve. I was patient, but last year realized the trend was getting worse. This year, it seems really bad (see photos). I called King Green and was told a manager would come out. Jennifer King, the Branch Manager, came out and told me we have a fungus, and there was evidence of current damage and past damage that was making the lawn look very bad. I asked why after two years of service, what was clearly an ongoing problem was never identified until now when are lawn is nearly non-existent. She indicated she had no answers and apologized several times and said it should have been identified. She indicated the lawn would need a fungicide treatment at twice the price of the normal application and aeration/heavy fertilization. Based on my negative experience, she said she would do the aeration at a discount...... $95 instead of the normal $115, a twenty dollar discount. I am very displeased with King Green for basically ignoring the care of my lawn, resulting in being in terrible condition. In addition, it was clear that they didn't care about my experience by making an insulting, minimal offer in return for their neglect. This is not the way a customer service oriented company would work. To make things worse, we are in the process of listing our home, and our non-existent back yard will impact our ability to sell the home. I did call King Green to discuss my concerns and let them know I would be updating my Angies List review and cancelling, but the receptionist told me that Jennifer is the branch manager, and basically the ultimate authority. I (politely) let her know I woudl follow through on the review, and she hung up on me. The only reason I gave them a "D" instead of an "F" is that they have done a good job on the front yard. Please review the attached photos, and understand that King Green has been responsible for my high quality Bermuda lawn for 2.5 years now. I would think twice before using this company. RE THE RESPONSE BELOW: AFTER I FIRED KING GREEN, I HAD ESTIMATES FROM 4 BIDS FROM DIFFERENT COMPANIES TO TAKE OVER MY LAWN CARE. ALL 4 COMPANIES SAID THERE WAS NO FUNGUS AT ALL, AND COULDN"T UNDERSTAND HOW ANYONE COULD SAY THERE WAS. I HIRED WILLOUGHY LAWN, WHO APPLIED NO FUNGICIDE AND QUICKLY GOT MY LAWN BACK TO HEALTH (SEE REVIEW). IT SEEMS POSSIBLE THAT THE FUNGUS DIAGNOSIS WAS A WAY TO GET REVENUE FROM AN EXTRA SERVICE.

Their service seems fine, but it's hard to tell because it can take three months to take effect. They seem like any of the other companies. I'm waiting to see what the lawn does. We are supposed to have three treatments. Their price seems standard.

I contacted them and I guess I should have known that this company was not a good match from the get go. When I spoke with the owner he did seem very knowledgeable. He could not tell me what time the person was coming out to see my yard. When I am doing business with someone I want it to be face to face and that was not possible. About a week after they came out I contacted them b/c someone was supposed to contact me. They would not get in touch with me on multiple accounts. They have a lack of communication and integrity towards the needs of their customers.

King Green technicians came to my home and performed these services without disruption to my household. They were quick and quiet. This is very important considering I have small children that nap during the time they were at my home. They posted their lawn sign to indicate that they had treated my yard today in clear view and left my statement and newsletter in a convenient location, safely secured from the elements in a plastic bag. They even included an envelope to mail my payment, although I choose their online bill pay option, which is also a nice offering. I cannot wait until the Spring to see how their treatment has improved my lawn appearance. I really appreciate the referral from a friend who uses King Green for his lawn care needs. They have saved me a lot of time and grief knowing that I can trust my lawn care to the professionals at King Green.

This is our first year to use King Green's services. Already we can tell a difference. Our lawn has less weeds and thicker grass. After aerating and reseeding our back yard, the bare spots are filling in. We look forward to seeing a beautiful green lawn in the spring. We had used a previous service for 5 years without the results we see today

They were very pleasant, do a great job, and answered all of our questions.

They do a great job. A few times I have had a crop of violets come up....all I do is call and they come out. I love the annual plan they do so you pay once and the lawn looks great all year. It has been a very hot summer and the fecue has suffered burn....we will be overseeding for sure this year. Everyone is nice when you call and they really do care. A friend recommended them to me and I am glad he did.

It was $23 per application but the first one was free and they charged around $40 for the second application. They were not able to come out immediately when I called them. The gentleman that I spoke to was incredibly helpful. He gave me all kinds of information about the problem until they could come out. That was like in the middle of the week. Then somebody came out on Monday to see what the situation was and he was really nice. Then they did the first weed treatment and then the next treatment in the next week. Everything about them was excellent. They were very polite and extremely helpful. The price was very reasonable. I would definitely use their services in the future too.

I would recommend them to all my friends

We had been customers of King Green for several years and have always been very happy with their service. Last year we received an offer from one of their competitors that was hard to refuse. We gave that company a try but was dissatisfied with the results--weeds popped up even after treatment and our lawn did not look good. This year we returned as King Green customers and are delighted with the way our lawn looks. They offer great customer service and always aim to please their customers.

The first application is free and I like that fact. I still have insects but it?s an older house.

I have used them for several years and have always been pleased. Last September, I had them core aerate and overseed my lawn and the results were good.

He was fine and pleasant. I wanted him to take a look at the lawn, give me a quick analysis on what needed to be done to clean it up and make it look good. I wanted him to tell me what services I would need to do that and how much it would cost. It was a different style. He just came out gave me an analysis. He told me that they had been in business for a long time and that it was a family owned business. He told me what they had and that they would do a great job for us. He was pretty basic. It was not a hard sell. I did not think that he did as well as the other company but I have nothing bad to say about him. His pricing was comparable with the other quote that I received. He said he would come by the end of the week to check it out and he did. He will be my second choice for the work in future if things do not work out well with the company I have chosen now.

I called for an estimate. The provider came out when he said he would and left a detailed estimate. He also made a follow up phone call. I decided not to get a chain lawn care service because I wanted to be more Green, but the rep was really professional.

I called to ask about services for my centipede lawn. Tom informed me that they don't work with that specific type of lawn, gave me the reasons why, and proceeded to offer me some great advice on how to take care of things myself. I anticipate using their services for my other properties.

They were pretty competitive with their pricing. They are dependable when coming out to do the treatment. I have been using their services for the last year or so.

I am very happy with this service. They do a very neat job and I always enjoy the way my yard looks like when they are finished. I think they are polite and courteous. They show up to do the work when they say they will. I would gladly refer them to other people.

They do a good job for me, they come on time and are reasonably priced. They are professional and always remind me of the appointment and remind us when it is about time for them to come out. They seem to be solving the problem and we have not had nay weeds or anything. We are very satisfied with them and would not think of using anyone else.

Thanks to King Green we have the greenest grass in the neighborhood! They are fantastic! Overall, I've had a great experience with them. We highly recommend their service.

They are really good. I have recommended them to many people and everyone is always pleased. They are responsive and reliable. The system works well. They are always professional and answer any of my questions. The price is very reasonable and they do a great job.

I did use them for years, but quite honestly I was not happy with them at all. They were just not able to keep my lawn healthy. We paid them every month and it was just getting worse and worse. This last time was no different that any other. They just came, put stuff down, and left. I felt like I was paying them to do things they were not doing. It all just kind of went downhill, so I stopped using them. Their only job was to keep the grass healthy and the result was that the grass was getting worse.

King Green is lawn care specialists and they come out to your home and advise you. They know their business and are very polite and friendly. They work fast and my yard looks great and healthy. They have wonderful communication skills that help them always maintain the highest level of trust with their customers.

I hired them a year in advance so I could pay up front. They did the work and then wanted to start doing stuff and sending a bill. It took some discussion to get out of that system. They call me all the time and will not leave a message! I will not call them back because I will not tolerate that, they can tell me what they want or when they would be available in a message, but I do not want to be pursued by a company.

Lawn was and shurbs were in ''golf-course'' condition when I hired King Green. Within weeks I had multiple weeds, and dead shrubs. My azaleas failed to bloom and other plants became stressed. Fungus attacked my yard and I was told ''there's nothing we can do.'' Multiple service calls went unanswered and they refused to give me a service schedule. I have ''fired'' them and will never call again.

I HAVE HAD A YEARLY CONTRACT FOR THREE YEARS. THEY HAVE DONE A GREAT JOB WITH MY LAWNS AND SHRUBS. WE HAD A SERIOUS FUNGUS THIS YEAR DUE TO THE RAIN AND THEY WERE ABLE TO SUCCESSFULLY BRING THE LAWN BACK 100%. THEY ARE VERY RESPONSIVE WHEN YOU SEE PROBLEMS AND TYPICALLY ARRIVE THE SAME DAY OR WITHIN 24 HOURS.