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The Carpet Cleaning Company

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

The Carpet Cleaning Company is the Atlanta area’s top business for carpet cleaning services. We help homeowners and businesses alike remedy their carpet issues by using a cleaning and repairing system that prolongs the life of your carpet. We specialize in ridding carpet of dirt, mildew, animal dander, and allergens, we also repair damage and restretch carpet to its original state while keeping your families health and wellness in mind. More effective than any other Atlanta area carpet cleaning system, the Carpet Cleaning Company process ensures that any odor or allergens trapped in your carpet fibers over the years are removed, leaving you with carpet that looks and smells like new.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 115 reviews

Carol R.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Carpet and stairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Francis J W.
11/2017
5.0
carpet cleaners
  + -1 more
Excellent job.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cynthia H.
11/2017
1.0
carpet cleaners
  + -1 more
Couldn't get a hold of them!!!!!
Description of Work: Couldn't get a hold of them!!! Cancel them now!!
Rating CategoryRating out of 5

Response from The Carpet Cleaning Company
This is Britney, the office manager. I am sorry for the inconvenience you are experiencing. Did you try to contact Angie's List? Can you please tell me how you tried to contact us? We take customer service VERY seriously as you see from our almost perfect rating and would NEVER ignore a customer. According to our call and internet contact log, we have not received contact from you. Also, there was no phone number listed on the Angie's List Purchase that you made so we have been unable to contact you.

shelia F.
10/2017
5.0
carpet cleaners
  + -1 more
pleased with their work.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE P.
10/2017
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Karen G.
10/2017
5.0
carpet cleaners
  + -1 more
Very thorough
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johnny A.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Helen F.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Ferozali M.
07/2017
4.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: I bought $99 for 5 Rooms of Deep, Eco-Friendly Carpet Cleaning Including a Hallway, Deodorization and Stain Spot Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Mitchel B.
07/2017
5.0
carpet cleaners
  + -1 more
. . . . . . . . . . .
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Eric S.
07/2017
5.0
carpet cleaners
  + -1 more
Very well,
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Dick H.
06/2017
4.0
carpet cleaners
  + -1 more
Good Job on both levels
Description of Work: Clean 2 rooms and spot basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marie G.
06/2017
5.0
carpet cleaners
  + -1 more
excellent!
Description of Work: carpet cleaning was awesome, they even did 3 oriental rugs came out beautifully

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Yolanda T.
06/2017
5.0
carpet cleaners
  + -1 more
Went great
Description of Work: Puppy stains cleaned and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Arlene K.
06/2017
5.0
carpet cleaners
  + -1 more
It went great
Description of Work: 3 room carpet cleaner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Michael D.
05/2017
5.0
carpet cleaners
  + -1 more
Great. Very easy to work with.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Kenneth S.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent work
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kecia P.
12/2013
5.0
carpet cleaners
  + -1 more
Not only was the technician prompt and professional, but he was pleasant and efficient. The carpets still look wonderful. I will definitely use them again!
Description of Work: Clean carpets in several rooms & one stairwell, including mildew stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ann R.
12/2013
5.0
carpet cleaners
  + -1 more
Ken was on time and did a great job. Both young men were polite and helpful with my questions. Carpet is the cleanest it has ever been. Tried two other companies and they did not do a good job.
Description of Work: Ken and Josh came out and gave estimate. Ken returned and pre-spotted carpet, then cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446

Timothy M.
10/2013
5.0
carpet cleaners
  + -1 more
They got the carpets cleaner than we thought possible.
Description of Work: cleaned two carpets stained repeatedly by 2 dogs and 1 cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$402

Janet F.
04/2012
5.0
carpet cleaners
  + -1 more
They are wonderful. The technician who comes is such a pleasure. They do really nice job. They aren't cut-rate, but they are certainly worth the money.
Description of Work: I have used them a few times to clean my carpets, especially the high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

crystal H.
05/2011
5.0
upholstery cleaning
  + -1 more
The job went excellent. They cleaned it perfectly, the guy was really nice and they did a good job. I like their personalized service. They bring dog biscuits for my dog.
Description of Work: I used Clene Start to clean upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JOHN K.
11/2006
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were awesome! They got up all of the spots in my carpet. They even turned my couch upside down to clean it!
Description of Work: They came out and cleaned my carpet & my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KAREN K.
11/2006
5.0
carpet cleaners, carpet installation, flooring contractor, upholstery cleaning
  + 2 more
Arrived when they said they would. Thorough job on carpets with many stains from an elderly pet that had recently died. All equipment truck mounted, so no noise or mess inside our house. Everyone I dealt with, from the woman who answered all my questions and set up the appointment to everyone in my home were all helpful, professional and courteous. The carpet seemed to take longer to dry than I expected, they were here late in the day and was dry in morning but not before we went to bed. Unsure if they could have extracted more water out, but even so, no complaints about the final appearance. Couch came back with no lingering smell of smoke, cleaned a total of 7 loose cushions also. Took longer than expected, but we did not need the couch right back.
Description of Work: Cleaned two large main family rooms of carpet and re-stretched a section of carpet in one room. Richard did most of the work, but all the other employees I dealt with were equally professional and pleasant. *Cost above for just carpet cleaning portion*. We also sent a couch to their shop to have it deodorized and cleaned (received couch from a heavy smoker).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

03/2004
5.0
carpet cleaners
  + -1 more
THEY WERE PROMPT AND COURTEOUS. THEY CALLED BEFORE THEY CAME, ALLOWING ME TO STAY AT WORK UNTIL THEY WERE ON THEIR WAY. I HAVE USED THEM MANY TIMES AND AM ALWAYS PLEASED WITH THE RESULTS.
Description of Work: CLEANED TWO BEDROOMS, HALL, POWDER ROOM AND AREA RUG. THEY ALSO SUCCESSFULLY REMOVED A LARGE SPOT ON THE BASEMENT CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104.5

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

The Carpet Cleaning Company is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 1:00 PM

The Carpet Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Company offers free project estimates.
Yes, The Carpet Cleaning Company offers eco-friendly accreditations.
Yes, The Carpet Cleaning Company offers a 10% senior discount.
Yes, The Carpet Cleaning Company offers emergency services.
Yes, The Carpet Cleaning Company offers warranties.
The Carpet Cleaning Company offers the following services: Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM