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The Carpet Cleaning Company

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

The Carpet Cleaning Company is the Atlanta area’s top business for carpet cleaning services. We help homeowners and businesses alike remedy their carpet issues by using a cleaning and repairing system that prolongs the life of your carpet. We specialize in ridding carpet of dirt, mildew, animal dander, and allergens, we also repair damage and restretch carpet to its original state while keeping your families health and wellness in mind. More effective than any other Atlanta area carpet cleaning system, the Carpet Cleaning Company process ensures that any odor or allergens trapped in your carpet fibers over the years are removed, leaving you with carpet that looks and smells like new.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 115 reviews

Leigh G.
06/2018
5.0
carpet cleaners
  + -1 more
These guys are the absolute best! Excellent customer service on phone, Johnny was our technician and he was fantastic, punctual, thorough, and the work completed was exactly what we needed. Thank you so much for such a "great experience". We will definitely call you guys again.
Description of Work: I needed a room with wall to wall carpeting cleaned, and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy H.
06/2018
5.0
carpet cleaners
  + -1 more
I purchased their services through a deal on Angies List and added some stairs and a room. All work was done well and for a fair price (with the deal).
Description of Work: Cleaning Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David D.
04/2018
5.0
carpet cleaners
  + -1 more
They were quick and professional and the carpets looked and smelled great when they were done.
Description of Work: 4 rooms carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Katrina H.
01/2018
5.0
carpet cleaners
  + -1 more
It was great! Derek was very knowledgeable, efficient, and accommodating. The education provided regarding low moisture cleaning was very enlightening. Professional and fast, the quality was well worth the cost.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sydney S.
01/2018
5.0
carpet cleaners
  + -1 more
I was very pleased ultimately. Initially, it seemed that Derek was able to get 95% of the coffee and red earth stains out of the carpet using their Encapsulation Extraction Method but the next morning I saw soil by the back door and a few other places that apparently wicked up to the surface. The company was very accommodating to send Derek out again to see if he could remove that soil reappearance. Derek was able to get those spots out and I'm very pleased. We used a big deal offer.
Description of Work: Clean basement carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry H.
01/2018
5.0
carpet cleaners
  + -1 more
Simply the highest quality equipment and work couple with the most professional carpet cleaning company we have used in our 28 years of marriage. If you want the best, hire them!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kevin R.
01/2018
5.0
carpet cleaners
  + -1 more
The guys that cleaned our carpets did a great job. We will be having them clean again in the near future!
Description of Work: Carpet cleaning of master bedroom, stairs and upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
12/2017
5.0
carpet cleaners
  + -1 more
Very well, very professional and recommended some cleaning products that were excellent
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charles P.
12/2017
5.0
carpet cleaners
  + -1 more
The service person who did this was nice and left cleaner for possible spotting later.
Description of Work: The carpet was cleaned excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tim B.
12/2017
5.0
carpet cleaners
  + -1 more
Derek was great - the service was great - only issue was with the add on Angie's List - it looked like the deal was for $35 not $99 - confusing.
Description of Work: 3 Room Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from The Carpet Cleaning Company
Thank you for the feedback, we are very glad you were pleased with Derek & our service. I greatly apologize for the inconvenience. I can not see how the ad is being listed, I believe the $35 is a down payment and $99 is the total. I will speak to our Angie's List Account Manager about this confusing issue.

Carl A.
11/2017
4.0
carpet cleaners
  + -1 more
Excellent. The representative arrived prior to scheduled and provided a superb service. I will use them in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$144

Barry M.
11/2017
1.0
carpet cleaners, carpet installation
  + 0 more
Late, no call about arrival time, charged more than quoted. Carpet said to dry in an hour. It took 8 hours. Do not use this company.
Description of Work: Carpet blessing in three rooms

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Max C.
11/2017
5.0
carpet cleaners
  + -1 more
Derek was our service technician. He was very prompt and professional. I showed him the horror he was about to undertake that was caused by my two little hurricane sons that spilled fruit punch and other drinks all over our carpet and he just did the most phenomenal cleaning job I've ever seen from a carpet cleaning company. If the carpet wasn't as clean as how Derek made it, I planned on removing all of it for hardwood floors. Needless to say, I was so impressed with the work and customer service that I'm pushing back the plans for hardwood. Thank you guys! I WILL be using and referring your services again! And if you're a potential customer reading this review......USE THIS COMPANY!!!! You will love them for life!
Description of Work: Carpet deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Francis J W.
11/2017
5.0
carpet cleaners
  + -1 more
Derek did an excellent job. Had a lot of old "ghost" stains that other carpet cleaners failed to fully remove. They came right out and have not reappeared. Very satisfied.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
10/2017
5.0
carpet cleaners
  + -1 more
It went very well. Derrick was very nice and professional. My carpet looks great!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tamara S.
10/2017
5.0
carpet cleaners
  + -1 more
Very well. The man who showed up was very professional.
Description of Work: Cleaning 3 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

nile K.
09/2017
5.0
carpet cleaners
  + -1 more
They did an excellent job, showed up early and cleaned some very tough spots. They were very knowledgeable about my carpet.
Description of Work: The Carpet Cleaning Company cleaned the carpets in my entire house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie I.
09/2017
5.0
carpet cleaners
  + -1 more
Amazing service and my carpets look like new. This is the first home service that has shown up on time and ready to work. Best experience. My technician Derek was amazing. With three dogs and teenagers in and out all the time my carpet has taken a beating. He has made it look new again. The prices are great and the end result is fabulous. I will be using The Carpet Cleaning Co again and again.
Description of Work: Carpet cleaning on main level. 3 rooms total

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Geraldine R.
08/2017
5.0
carpet cleaners
  + -1 more
Very pleased with the job and going to have them back. We liked them very well. Absolutely wonderful. I would recommend them.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

John B.
08/2017
5.0
carpet cleaners
  + -1 more
All but one spot that was kind of old and tough to remove.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Caitie R.
08/2017
5.0
carpet cleaners
  + -1 more
They were great! Finished 4 rooms in about 45 mins. The man talked me through the process of cleaning the carpets. I received a bottle of carpet cleaner and a scrubbing brush for free. Fantastic service! Would absolutely use them again!
Description of Work: 4 rooms of carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Alina C.
07/2017
5.0
carpet cleaners
  + -1 more
Excellent. My carpet looks like new. All dirty spots removed. Very professional.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany T.
07/2017
5.0
carpet cleaners, flooring contractor
  + 0 more
The company did an amazing job with my hardwoods removing all of the dried on paint the previous owners left on the floors. My carpet floors were well cleaned also! Job well done!
Description of Work: I needed my hardwood floors cleaned & buffered; in addition to the carpet in my bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Anthony B.
07/2017
3.0
carpet cleaners, carpet installation
  + 0 more
Work was good, price way too expensive. Purchased 99 special and wanted rest of house done, and carpet stretched. In the end, cost was 900.00....
Description of Work: Carpet clean/stretched

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$900

Response from The Carpet Cleaning Company
Please contact me at 470-505-8557 and I would be more than glad to address this issue for you and see what we can do to make it right. -Britney lane

Deborah S.
07/2017
4.0
carpet cleaners
  + -1 more
Carpets looked great after cleaning.
Description of Work: Carpet Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

The Carpet Cleaning Company is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 1:00 PM

The Carpet Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Company offers free project estimates.
Yes, The Carpet Cleaning Company offers eco-friendly accreditations.
Yes, The Carpet Cleaning Company offers a 10% senior discount.
Yes, The Carpet Cleaning Company offers emergency services.
Yes, The Carpet Cleaning Company offers warranties.
The Carpet Cleaning Company offers the following services: Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM