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The Carpet Cleaning Company

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

The Carpet Cleaning Company is the Atlanta area’s top business for carpet cleaning services. We help homeowners and businesses alike remedy their carpet issues by using a cleaning and repairing system that prolongs the life of your carpet. We specialize in ridding carpet of dirt, mildew, animal dander, and allergens, we also repair damage and restretch carpet to its original state while keeping your families health and wellness in mind. More effective than any other Atlanta area carpet cleaning system, the Carpet Cleaning Company process ensures that any odor or allergens trapped in your carpet fibers over the years are removed, leaving you with carpet that looks and smells like new.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 115 reviews

Joyce D.
07/2017
5.0
carpet cleaners
  + -1 more
Everything was great except the cleaning product that was used had a very strong order. It was too strong to stay home until evening when it dissipated.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Hifzur M.
07/2017
5.0
carpet cleaners
  + -1 more
It went pretty well. Good job at a fair price.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gale P.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great! Very happy with their service
Description of Work: Initially I had carpet cleaning, and then I had them come back and do some sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna H.
07/2017
5.0
carpet cleaners
  + -1 more
Overall great. My only complaints would be that it felt a little like they rushed to get it done since it was a Saturday, and it took much longer to dry than they said, but it wasn't a big deal. I got a great deal and would probably use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

dave C.
07/2017
4.0
carpet cleaners
  + -1 more
OK considering condition of the stains,
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

John R.
06/2017
5.0
carpet cleaners
  + -1 more
It went great. The job was done quickly & efficiently, and we are very satisfied. He also left us a spray bottle of spot cleaner -- to be refilled whenever they're in the area -- and a brush to go with it...as well as a note pad. All in all, it was an excellent experience, and we plan on using The Carpet Cleaning Company again.
Description of Work: We signed up for the $69-for-3-room special, knowing we had more than 3 rooms worth of cleaning. The Carpet Cleaning Company technician showed up on time, reviewed what we needed done, and then gave us a fair estimate to do the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback! We appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Ruth E.
06/2017
5.0
carpet cleaners
  + -1 more
Wonderful. Technician was very thorough. Carpets looked great!
Description of Work: Several rooms of carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill M.
06/2017
5.0
carpet cleaners
  + -1 more
I was amazed how great everything looks! I had planned on replacing my 19 year old carpet, but after it was cleaned it looked so good that I am putting replacement off. My steps however are worn and did not clean up as well as the rooms and hallway...so will have to figure that out!
Description of Work: I had room carpeting cleaned as well as two staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback! We appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Ronnie T.
06/2017
5.0
carpet cleaners
  + -1 more
Great job and I will use them again and tell my family and friends
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in the future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Linda P.
06/2017
4.0
carpet cleaners
  + -1 more
Arrived on time, pleasant and courteous, missed a couple of small areas but on the whole did a good job.
Description of Work: 3 bedrooms, dining room, den, stairs and landing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

G F.
06/2017
5.0
carpet cleaners
  + -1 more
Zack was great. I requested a call 15-30 minutes before his expected arrival (12-2pm window) and was quite impressed when he called shortly after noon to say he was enroute. Zack did a great job. He was prompt, courteous, and professional. My carpets look new again. Great job guys!
Description of Work: I've been in my home for 14 years and never had my carpets professionally cleaned. I've been doing it myself. I had normal stains and a few big pet stains that kept returning even after deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you so much for your positive feedback. We look forward to serving you again!

Leardice L.
06/2017
4.0
carpet cleaners
  + -1 more
Initially we did have some problems with scheduling but they did show up on time when they did come out. They came out and suspected urine smell in one of the rooms and wanted me to upgrade and add the cost of a product that would remove the smell of urine. They stated they could not honor the deal unless we purchased the upgrade product. We declined and got a refund.
Description of Work: I purchased a big deal for $99 for 5 Rooms of Deep, Eco-Friendly Carpet Cleaning Including a Hallway, Deodorization and Stain Spot Treatment

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$99

Response from The Carpet Cleaning Company
I greatly apologize for the inconvenience. Unfortunately when the technician checked for urine, the carpet was completely saturated and we could not get it clean to our standards with just a cleaning. Cleaning urine saturated carpet without Urine Treatment can actually cause a worse odor and more damage to the carpet which would leave most people very unsatisfied.

Mary H.
06/2017
5.0
carpet cleaners
  + -1 more
It went well; the carpet looked much better; he also explained other services that we might need and left a price list. He ran a little late but so did I; it worked out perfect.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Joseph M.
06/2017
5.0
carpet cleaners
  + -1 more
They were on time and things went Smoothly.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Tim B.
05/2017
2.0
carpet cleaners
  + -1 more
Not a thorough cleaning whatsoever. I didn't even see dirty fluid emptied. Didn't move even the smallest piece of furniture which is what was stated would be done. Basically wherever he pushed the little machine is all that got clean, went around anything on the floor. 5 rooms, one person, less than one hour spent cleaning. I was expecting full service cleaning. So far 0 for 2 on Angie's list vendors. I will stick with home advisor in the future.
Description of Work: Clean 5 rooms and hallway.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Response from The Carpet Cleaning Company
Thank you for your feedback. I greatly apologize that the technician did not move light furniture (end tables, floor lamps, ect.) which you are correct, should have been done. You did not see fluid emptied because we use a low moisture cleaning system which doesn't require that. I am sorry we did not meet your expectation of what a "full service cleaning" was.

Paula C.
05/2017
3.0
carpet cleaners
  + -1 more
They have not followed up on a request to clean a soot made wirse by the spray sokution they left for me.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from The Carpet Cleaning Company
Thank you for your feedback. We greatly appreciate it. The carpet was clean when we left, the soot on the carpet happened after we left. The owner of our company walked you through the process and how to use the CleaneR that was left for you. This CleaneR is the exact solution we use to clean the carpet and is provide as a gift. We are sorry we were unable to help you sooner, we were told no one knew what the stain was which would better help us to help you get it out. Also, the services performed were $177.

Laura L.
05/2017
4.0
carpet cleaners
  + -1 more
Husband said good. Dried immediately
Description of Work: Carpet cleaning 3 rooms and hall

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Robert S.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent!! ALL stains were removed. Carpet looks great. Fantastic work!
Description of Work: Bad pet stains on carpet in a couple of rooms and hallway. Carpet was in good shape, but all previous attempts to remove stains did not work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Ruth C.
05/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They had to delay a day, but arrived on time at rescheduled time and performed service to my satisfaction.
Description of Work: Carpet and sofa cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from The Carpet Cleaning Company
Thank you for your feedback, we appreciate your business and hope to hear from you soon. If you need anything in future, give us a call and we will be more than glad to assist you in anyway that we can! -Britney

Mark W.
05/2017
5.0
carpet cleaners
  + -1 more
They got the spots out and cleaned the carpets.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Konnya B.
05/2017
4.0
carpet cleaners
  + -1 more
Ok. Added set of stairs and a lot was missed in corners but they actually cleaned better than the last service did. Some color loss on stairs. Much wetter process than described. The high traffic area at foot of stairs was still wet the next day.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andee O.
05/2017
3.0
carpet cleaners
  + -1 more
I think it's misleading that it is a portable machine that they use and that it is not truck mounted.
Description of Work: I hired them to deep clean my carpets.

Rating CategoryRating out of 5
responsiveness
5.0


Response from The Carpet Cleaning Company
Can you please help me understand what part is misleading so that we can get it corrected? We do NOT do hot water extraction and did not mean to advertise that way. We pride ourselves on our low moisture cleaning method and do not want to mislead anyone. -Britney

Dona B.
05/2017
5.0
carpet cleaners
  + -1 more
It went great. The scheduling was easy and Zach did a great job. He was on time and explained everything quite clearly. There were no hidden fees and he did a great job. The carpet looked great and we got our deposit back!
Description of Work: We needed our carpet cleaned so that we could get our deposit back after moving out of our rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles G.
05/2017
5.0
carpet cleaners
  + -1 more
He called ahead, arrived on time and went to work. Sprayed spots in the carpet and cleaned, two hours later he was finished. Professional and tidy.
Description of Work: I had five rooms and a hallway cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sonya W.
05/2017
5.0
carpet cleaners
  + -1 more
FABULOUS! VERY EFFICIENT! ON TIME! GREAT SERVICE.
Description of Work: TOTAL CARPET CLEANING THRU OUT THE WHOLE OFFICE . OVER 20,000 SQUARE FEET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

The Carpet Cleaning Company is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 1:00 PM

The Carpet Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Company offers free project estimates.
Yes, The Carpet Cleaning Company offers eco-friendly accreditations.
Yes, The Carpet Cleaning Company offers a 10% senior discount.
Yes, The Carpet Cleaning Company offers emergency services.
Yes, The Carpet Cleaning Company offers warranties.
The Carpet Cleaning Company offers the following services: Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM