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The Carpet Cleaning Company

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

The Carpet Cleaning Company is the Atlanta area’s top business for carpet cleaning services. We help homeowners and businesses alike remedy their carpet issues by using a cleaning and repairing system that prolongs the life of your carpet. We specialize in ridding carpet of dirt, mildew, animal dander, and allergens, we also repair damage and restretch carpet to its original state while keeping your families health and wellness in mind. More effective than any other Atlanta area carpet cleaning system, the Carpet Cleaning Company process ensures that any odor or allergens trapped in your carpet fibers over the years are removed, leaving you with carpet that looks and smells like new.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-115 of 115 reviews

Michael B.
04/2017
4.0
carpet cleaners
  + -1 more
good to very good
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

pamela C.
04/2017
5.0
carpet cleaners
  + -1 more
Thurough job
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Barbara L.
04/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise C.
04/2017
5.0
carpet cleaners
  + -1 more
Very good would use them again
Description of Work: Cleaned 3 rooms,staircase and hall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary M.
03/2017
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Cleaned carpets in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark D.
01/2017
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: carpet clean multiple rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from The Carpet Cleaning Company
Thank you for your review, we appreciate your business.

Ginger J.
05/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: He started by saying that he didn't think he could bet regular foot traffic off of the carpet (which he did) but the attitude went downward from there. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$120

Drew J.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet F.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Tricia N.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provided rug cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne B.
08/2014
3.0
carpet cleaners
  + -1 more
.
Description of Work: They gave me an outrageous estimate for one room. I would not have minded paying a bit more for deodorizing the carpet. The padding needed to be replaced, as well. I had already received an estimate from another reputable company... the padding cost 60.00, and they would have charged $200.00 to install. So, to quote me a difference of $1,140.00 for the same thing, plus cleaning, was ridiculous! I would never call them again. They are a ripoff!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$1,400

Response from The Carpet Cleaning Company
[member name removed], We are sorry that you feel this way. According to the IICRC Water & Mold Regulation, we could not do what you asked of us. We provided you with a full quote not only to replace the pad and carpet clean but also dry out the area for 3 days with proper dryers/humidifiers, take apart furniture to move for you and treat mold with Biocide. There was a large difference in our quote due to the nature of the work we were providing. As a certified Water Restoration Firm, we are held to a higher standard than most. As professionals, we will never lower our standards that will harm our customers in the long run.

Michael S.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets and sectional - best service just not the cheapest, but definitely worth the money!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert or Susan P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have used this company for years and really appreciate their customer service - always courteous, always punctual - in addition to their good cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laurakay L.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpets in basement. Very quick service. Very pleasant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Richard & Judy F.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They have a very dry technique and they are professional. They clean 5 rooms of carpets for us. They are pricey though, so for price I would grade them a C, but overall they are an A.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation

FAQ

The Carpet Cleaning Company is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 1:00 PM

The Carpet Cleaning Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Company offers free project estimates.
Yes, The Carpet Cleaning Company offers eco-friendly accreditations.
Yes, The Carpet Cleaning Company offers a 10% senior discount.
Yes, The Carpet Cleaning Company offers emergency services.
Yes, The Carpet Cleaning Company offers warranties.
The Carpet Cleaning Company offers the following services: Carpet & Upholstery Cleaning, Water Damage, Mold & Mildew Treatment, Tile & Hardwoods, Pet Odors And Stains, Carpet Repair & Re-Stretch.

Contact information

139 Etowah Ln, Dawsonville, GA 30534

http://www.thecarpetcleaningcompany.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM