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"Awesome job done quickly & completely!"

"In all fairness, I cannot recommend this company as our experience with them was horrendous and we still have unresolved issues that we do not have the wherewithal to continue to fight the company to rectify. We hired The Painting Company to paint the exterior of our rather large 1.5 story home, which included applying two coats of paint on the body and trim, repainting wrought iron railings, gates, and an exterior wrought iron spiral staircase. We were under the assumption that the painters were employed by The Painting Company and under the supervision of the Project Manager assigned to our job. We later discovered that the painters are subcontractors and the project manager is not on site nor comes to the site to check the work. The first "professional crew" sent to our home consisted of a supposedly experienced painter, a middle-aged woman, and a teenaged boy, neither of whom had painting experience. The painter began to spray paint our home before doing any of the prep work, which would have included replacing wood, sanding, caulking and extensive sanding and prepping of the iron staircase, and properly covering the glass windows, doors and brick patio and plants. When I questioned the painter, he brushed off my concerns, including my concerns about the paint he was getting on my new light fixtures, windows and brick patio. Concerned about the quality of the work and the two unqualified "painters," I asked the painter to stop working and called the Company. The project manager came out and told me that this was a new "crew" and he was unaware that the woman and teenager would be there. He promised that a new crew would arrive the next morning. However, a new crew did not come until 2 days later, and as we were having out of town company and a party over July 4th, the delay meant that the house would be in a state of disarray. The new crew was much more professional, however, they also continued painting prior to doing the sanding and prep work on the wood, the iron railings, and staircase, which meant that sawdust, black iron dust, and iron chips were now all over the new paint. They also told me that they would not paint the removable window grids as that was "inside painting" and there was an extra charge. They also only painted one side of the shutters so the old color was evident between the slats. I was at work when the painters finished the job and that evening, I got a phone call from The Painting Company asking for payment. I told them that I wasn't even aware that the work was finished and that I expected the Project Manager to walk the job with me so we could go over the quality of the work and do a punch list, and also, that I would receive an itemized bill, especially as the amount they asked me for was higher than the amount I believed I owed. And when the bill did arrive, I discovered that they failed to credit me for the second deposit I made, which was why there was a $2400 discrepancy between the verbal amount they asked for and the amount my records showed. Then, the Project Manager did not show up for the walk-through, only one of the painters. As I pointed out areas that needed attention, I got pushback. The painter objected to removing the paint splatters and overspray from the windows, French doors, brick patio, walkways, rubber, thresholds, and light fixtures as he claimed the other painter did it, not them. He did agree to "wipe down" the numerous (too numerous) areas that had sawdust, black iron dust and iron chips embedded in them and do touch-up upon areas they missed. There were also dents in the gutters from the placement of the ladders without cushioning behind them, which he also blamed on the previous painter. As the painter and I could not come to an agreement, I demanded that the Project Manager show up. He finally did, and I went over the punch list with him and he promised that all of the items would be done, including a semi-power wash of the brick patio to remove the overspray and paint splatters. Prior to the punch-llst being completed, I received numerous emails and calls asking for payment, which I found totally obnoxious as the work had not been completed and they were giving me pushback on completing it. As I had to be at my office, I left the oversight of the work to the Project Manager, trusting that he understood my dissatisfaction, and would make sure the work was done correctly. Later that afternoon, I received a call informing me that the work had been done and again asking for payment. I complied and paid in full. I then inspected the work when I returned home and discovered that there are still many areas that were not done. I still have dented gutters, there is a coating of white overspray paint on all of my windows and doors, and I have black iron dust and iron chips embedded in the new paint, along with paint splatters everywhere. I'm also worn out and no longer have the stamina to continue to fight with The Painting Company."

"Very happy with the finished product. They were efficient and got done in a timely fashion. Smooth and clean."

"I’m extremely pleased with job that Matt and his crew did. They painted the whole interior of the house and finished it on time as promised. The crew was very careful with our new floors and furniture. They showed up every day on time and we’re very professional."

"Very good job"

"They did a great job. My house looks so much better!"

"Eric was very professional and fast! He replied to my request within minutes and gave me a quote. He fixed some water damage in my ceiling and painted. His work was clean and spotless. Highly recommend!"

"Awesome! Very efficient, professional and friendly. They painted our house before we officially moved in and took so much of the extra stress off our shoulders! I will definitely be hiring them again for future projects."

"Based on customer reviews, and at first contact I was happy that I met this contractor. However, overtime my trust in him quickly dwindled. The estimate for Painting and replacing my gutters were ok. However when it cam to repairing the deck (replacing the main support board, joists, and front railing) he quoted me $1800 citing the price of lumber (not to mention that while onsite I looked up and priced the materials which would have cost no more than $200. Additionally, he wanted to charge an extra $1200 to stain an average size deck on top of $1800 to repair the deck (you would think I asked him to replace the deck). My biggest issue with him is that he doesn't make full disclosure upfront. After waiting about 2 weeks to get an updated quote from him, he calls me the night before to say that 35% will be required upfront because he can't keep fronting every job he does. He has no problem fronting his investors job, but when it comes to individuals it seems as if he picks and chooses which job he wants to pay up front. After going back and forth on that issue, he then asks me how will I make payment, once I told him credit card he advised there would be a 3.5% convivence fee added and that the prepayment, as well as the surcharge were stated at the bottom of the quote. When I advised him that neither of theses were at the bottom of the quote he originally sent me, he decides to take a screenshot from his phone and sends it to me. The reason that this is a problem, is that previously I had asked him to put all disclosures up front, when he agreed to meet me at home depot and failed to show up due to his wife having a flat tire, but then sent a text 2 hours later. He made an effort to make up for that so I decided to continue business with him. However, I can't do business with a company that doesn't make full disclosures upfront, picks and chooses who will have to make partial payment upfront, and want to charge the cost of using a credit card to the customer. Ultimately the best decision was for us to part ways."

"Lacey Heard managed the Lake City Exteriors team that performed each phase of our project to perfection: on time, on budget, utmost professional courtesy and demeanor. We’ve lived here 28 years and used the services of many contractors in this time. We’ll never look to anyone else again but Lake City Exteriors!"