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Reliance Heating & Air Conditioning Inc

Heating and Air Conditioning, Lighting, Electrical

About us

Family owned & operated. Award winning. Additional DBAs - Reliance Heating & Air Cond Co, Reliance Heating & Air Inc.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Designed systems, air filtration systems, humidity control & preventative maintenance.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
5%
2
2%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 26-43 of 43 reviews

Steve R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: This is a warranty check up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren E.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick K.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LINDA S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for years.
Description of Work: We use Reliance. We bought our home new and they installed the heating and air conditioning in the house when it was built and we just kept using. We have them come out every six months. We have a service contract and they do a twice a year maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

LINDA S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We used Reliance. We had our furnace maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked AC - did great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Grady T.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New house. AC was not working. Reliance very friendly and responsive. Turned out to be a minor thing. (Unit breaker inserted upside down by builder or installer... this is normal but he just forgot to put it back) I called them again a few months later about a noise. Again they showed up when they said. Very cordial and helpful. Again no charge - still in warranty period. Just a tube making a vibrating noise. Padded it. All is fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anita & John K.
07/2015
5.0
heating & air conditioning/hvac, lighting
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Dave H.
03/2014
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: 7/13/2013 installed new furnace, wouldn't come on when A/c called for it; installers had to get their service dept to come and fix the problem; 11/8/2013 turned heat on; burners would not stay lite; between 11/8/2013 and 12/28/2013 furnace went off on a safety 18 times - I reset it myself most of those times; on 12/27/2013 the furnace quit -- no heat, space temp 50 degrees; wire came off furnace control board that operated the dampers, thus no call for heat; 1/9/2014 they came out and adjusted the gas pressure and fan speed because it took hours for the furnace to satisfy the thermostat set point (68 degrees); they also set the furnace on blocks as I had to cut the "catch pan" to change the filter.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Anthony G.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall performance was an A.
Description of Work: I had a complete Heta Pump installation installed with duct work. Each team was highly trained an acted in a professional manner, they were on time and worked around my difficult standard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
Reliance is a company that we are still using. We have been using them for a long time because we feel that they do good work that is accurately done. They have proved themselves to be reliable and dependable. We have had no major problems with this company. That is why we continue to give them our business. I am not willing to discuss what I paid for the HVAC work they did in my home because I am not comfortable revealing that information.
Description of Work: Reliance installed an HVAC unit into our approximately 2,000 square foot home. They removed an old system prior to installing the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

YLANDA T.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
Another fine company hired here at my home. They did an excellent job. The unit is holding up very well. It has been a long time since they installed it and I have not had a problem yet. They do come by two times a year and check up on the unit. I guess that helps keep it running smoothly. They are great people and I am pleased with their work.
Description of Work: Reliance Heating installed a three ton air conditioning unit into my two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

SHERRY H.
02/2007
3.0
heating & air conditioning/hvac
  + -1 more
I would have to tell you that the unit works good. I would not say they did 100% of a good job. At first, the secondary bedrooms upstairs were not getting warm at all. They did come out and fix it and everything is fine now. I probably would hire them again. Everyone makes mistakes and at this time, I have no more complaints at all.
Description of Work: Reliance installed a 3.5 ton air conditioning and heating unit into my two story home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,800

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
It was good, the guy seemed to think our system was working well and he added some stuff. He said our problem must have been due to the air filters being old and dirty.
Description of Work: We had them come out in August because our AC did not seem to be working properly. When we called they suggested that we change the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

LINDA T.
04/2004
4.0
heating & air conditioning/hvac
  + -1 more
RIGGED A TEMPORARY FIX UNTIL THE NEEDED PART ARRIVED A WEEK LATER. HOWEVER, THEY WERE SO BUSY THAT IT TOOK THEM A WEEK TO MAKE INITIAL VISIT.
Description of Work: REPAIRED FURNACE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$193

04/2004
4.0
heating & air conditioning/hvac
  + -1 more
VERY TIMELY RESPONSE, THEY CAME THE DAY WE CALLED BECAUSE WATER WAS POURING THROUGH THE CEILING FROM THE ATTIC. REASONABLE CHARGE FOR CORRECTING THE PROBLEM. VERY PROFESSIONAL STAFF.
Description of Work: CONDENSATION OVERFLOW IN THE ATTIC AC UNIT. CLEANED THE DRAINS AND RECOMMENDED HOW TO KEEP IT FROM HAPPENING AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

03/2003
5.0
heating & air conditioning/hvac
  + -1 more
THEY'RE VERY HELPFUL. THEY EVEN OFFERED TO CHANGE A THERMOSTAT FREE OF SERVICE CHARGE.
Description of Work: INSTALLATION OF A HUMIDIFIER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
heating & air conditioning/hvac
  + -1 more
GOOD AND PROMPT AS WELL AS PROFESSIONAL.
Description of Work: REGULAR MAINTENANCE AND REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

2550 Business Dr, Cumming, GA 30028

www.reliance-hvac.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Lighting,
Electrical

FAQ

Reliance Heating & Air Conditioning Inc is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 12:00 AM - 12:00 AM

Reliance Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Reliance Heating & Air Conditioning Inc offers free project estimates.
No, Reliance Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Reliance Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Reliance Heating & Air Conditioning Inc offers emergency services.
No, Reliance Heating & Air Conditioning Inc does not offer warranties.
Reliance Heating & Air Conditioning Inc offers the following services: Designed systems, air filtration systems, humidity control & preventative maintenance.

Contact information

2550 Business Dr, Cumming, GA 30028

www.reliance-hvac.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
12:00 AM - 12:00 AM