Bowen's Septic & Environmental Services

Septic Systems, Drain Pipe Installation

About us

Bowen's is a family and locally owned business with over 35 years of service at the same location. We cover septic tank systems in every way from inspections to large commercial installations. Our service is prompt and professional. We cover the entire Atlanta Metro Area. We offer routine maintenance, backups/emergencies as well as full system repairs and installation. Financing is available.

Business highlights

40 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Pumping, Cleaning, Maintaining, Repairing Residential and Commercial Septic Systems, Replacing, Installing Residential and Commercial Septic Tank Systems. Septic Bacteria to keep systems running smoothly. We also do septic inspections and emergency backup calls. We also offer financing!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
4%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 54 reviews

Elizabeth K.
09/2020
5.0
septic tank
  + -1 more
septic system
Description of Work: Excellent from the kind lady answering my desperate call to the dispatcher that was patient with my indecisive and concerns about the rain and my lawn. The technician that did the job, John was kind efficient and extremely knowledgeable about the job. John crossed my lawn with his heavy backhoe without any damage completed the job in what I felt like record time. Oh yes the price was super reasonable. They all were stomp down great. I highly recommend Bowen’s .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Bowen's Septic & Environmental Services
Thank you so much for the great review! We strive to have the best customer experience for every job. Please let us know if we can service you in the future. It was our pleasure to have you as a client. -Bowen's Septic

GLENN I.
07/2017
5.0
septic tank
  + -1 more
fine, they did a neat clean job.
Description of Work: pumped septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Donna F.
07/2017
5.0
septic tank
  + -1 more
Knowledgeable and friendly
Description of Work: Septic tank pumped.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela S.
01/2017
5.0
septic tank
  + -1 more
They arrived on time, did the job and we're personable and professional.
Description of Work: Maintenance pumping of tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Yvette G.
12/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Terri S.
10/2016
5.0
septic tank
  + -1 more
They are excellent. They stayed with their estimate and did not add charges to their services. They were very polite, very kind, and worked very quickly. We are pleased with this company and would highly recommend them.
Description of Work: They pumped our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Courtney B.
09/2016
5.0
septic tank
  + -1 more
Guys, I called Bowen's Septic to pump out my tank. I don't know if it had been done before we bought the house, so we decided to get it taken care of. When the found the tank, David and Chad showed me that there was a problem.... a scary problem. They told me they could fix it right away. They were so friendly and were able to keep me calm as they resolved this issue. Real deal guys and I don't regret a thing. Was it more costly than I had hoped? yes. Would I call them again? Yes. And I will be calling them in three years to have it maintained. I am not usually the type to just go with the first answer I get from a company. I usually get two or three quotes. I didn't feel like I had to today. I truly felt that this was the best decision. I am thankful. I'll see Bowen in three years. ~CB of Conyers
Description of Work: A new line put in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Rander R.
09/2016
5.0
septic tank
  + -1 more
The overall experience went extremely well. When scheduling the service, the customer service representative told the customer what the septic tank pump would cost. The technicians, Chad and David called when they were in route to my home. They arrived on-time, quickly located the septic tank and dug the area for pumping and removed the lid. The technician inspected and began pumping the septic tank. The customer was told the septic tank was in good shape and nothing additional was needed. The customer was pleased and satisfied the technicians did not try to offer or sell me additional products or services that were not needed. The original price was $375 but customer received $25.00 pumping services Angie's List Members discount.
Description of Work: The customer had 1,000 gallons septic tank which needed to be pumped for routine maintenance every three years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charlie P.
09/2016
4.0
septic tank
  + -1 more
They were the only company that was available after calling about 12 companies... After reading several other reviews, it is obvious that we overpaid by a few hundred dollars. However my demand was high and they showed up quickly and were ready to work. They did the following tasks: - Used a small back-hoe to dig up the dirt over the top of the septic tank port holes - Pumped out the contents - Removed some tree roots - Cleaned out the drain field with a pressurized hose - Treated the empty tank with some kind of patented enzyme mixture and root preventive mixture - Replaced one of the pipes inside the septic tank - Covered septic tank back up with dirt The project was completed in a matter of hours, and there has been no problems ever since.
Description of Work: Septic Tank Repair and Pump out

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Charlie P.
09/2016
5.0
septic tank
  + -1 more
The fellas called to tell me they were in-route within 2 hours of my initial call to their main office. The two guys that showed up seemed to work very well together. They were very pleasant and personable. They also explained to me all the things they were doing and why it was important. I watched the whole process, and they worked together like a well oiled machine. When work was complete, they even removed some roots that had been giving my lawn mower a bumpy ride.
Description of Work: Septic system has backed up into house - luckily, back-flow was only occurring in the utility sink in the garage which was the lowest sink in the house. Services performed: Septic tank locating, tank pumping, tank cleaning, main line from house cleared, roots removed, drain field cleared-cleaned-treated for roots (enzyme), drain field reconnected to main tank, and active bacterial treatment was added.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Amy O.
05/2016
5.0
septic tank
  + -1 more
I was extremely pleased with the service provided. We needed some repairs to our system. They made sure to explain what they were doing, why they were doing it, and kept me informed throughout the entire process. I will definitely use them again to maintain our tank and system. Great job!!!
Description of Work: pump septic tank and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Susan H.
03/2016
5.0
septic tank
  + -1 more
I had a septic tank backing up into the rental house so I needed service ASAP. This was on a Saturday morning. First I called Hoss Campbell a nearby company. I got VM with no way to leave a message. They did call me back within 15 minutes. When I asked about pumping a septic tank he said "Not today buddy we're slam up", before I could ask when or anything else he hung up on me. I don't think I'd call Campbell again. Next I moved to JC septic service because it's at the top of Angie's List. I got VM and left a message. They called back in about an hour and were very professional. I explained I needed immediate service and already scheduled someone else. He said he was booked for the next few days anyway and glad I found someone who could help immediately. I wouldn't hesitate to call JC service again. After VM at the first two places, I tried Bowen Septic service and got a live person. He said they could work me in that day or the next. No extra charge for weekend service. They actually managed to get a truck out within 3 hours. They were friendly and professional. They fixed the problem. They gave good advice without trying to "up sell" me on anything. I plan to call Bowen again for another property in the area.
Description of Work: Septic tank service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Peggy R.
02/2016
5.0
septic tank
  + -1 more
They were fast, friendly, and explained everything to me as they did it. Cleaned up the area when they were finished. Will call them again when needed.
Description of Work: Pumped tank, replaced outlet baffles and hooked to field lines, installed a clean-out outlet, replaced the inlet big lid, unclogged inlet baffle and installed Bio Remedial kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Dondee E.
10/2015
5.0
septic tank
  + -1 more
I will definitely refer Bowens in the future and I plan on keeping them as my septic servicers going forward. I can't thank Joshua and John enough for their great work!
Description of Work: Called Bowens for Septic servicing and repair at the suggestion of my plumber on Friday. (I had called the plumber because my washing machine drain was back-flowing into my laundry room and the plumber diagnosed it as a septic issue.) They offered to be out first thing Saturday morning but I declined due to a weekend trip I was taking. I was initially very impressed at their willingness to be right out on a weekend. They arrived promptly on Monday morning and after inspection it was determined the septic tank and field lines needed repair. Joshua and John did a fantastic job completing the work quickly and efficiently. I was concerned about the hardscaping I had just paid to have done last year and they even managed to dig up the yard and replace all of my stone hardscaping with very little disruption. Joshua uses that little machine like it is an extension of his hands.. true craftsmanship! After repairing the inlet to the tank and the field lines they also installed a rise and filter to make my system a bit more trouble free in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

SF M.
10/2015
3.0
septic tank
  + -1 more
.
Description of Work: I called in the morning and asked if they could come out that day because I had water on the ground.  At that time I did not know my septic tank was under my deck about 4 feet from the edge on one side and two feet from the other edge at the highest point of the deck around 6 feet tall. When they located the septic tank they determined that they could not use their equipment to dig up the lid and it would be 150.00 an hour to hand dig.  I said no I would dig it up now that I knew where it was.  They charged me 175.00 because they brought the equipment out.  They said I would get $50 back if I called them back to pump it.  There was no mention of a fee to come out find the septic tank and not pump it.  I  found and uncovered the lid.  | |I called the next day for them to return to pump the tank.  I was told once they started pumping I would have to pay an additional 125 because the tank was full or they could leave some in the tank.  Again no mention of the additional fee on the phone when I called the first time or the second.  When I called to question the fee I was politely told  it is normally a $250 extra charge for a full tank. | |That was my first experience is having my tank pumped.  Maybe I should have known what questions to ask.  I felt while the company was polite and came when they said they would they where not forth coming on their fees. | |

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$625

Response from Bowen's Septic & Environmental Services
Mr or Mrs. [Member name removed], I apologize if you were not informed or confused by our office or field crew when explaining costs. We charge a flat rate for pumping a septic tank except in the rare cases the tank is extremely deep or is inundated with debre. In the fees you spoke of are actually not fees on our part. When we pump a septic tank, we have to take the hazardous waste to a authorized sewage treatment facility which we are charged by the gallon to empty. The price you are charged is only to cover that cost, we do not collect any revenue on these costs whatsoever. Also, the digging fee exclusive to the quote you received. We listened to the conversation and dispatch did quote you 375 for pumping your septic which covers locating tank, uncovering the tank up to 18 inches beneath the surface, pumping and inspecting the tank as well. 90% of tanks are 12-18 inches deep and very rarely do we have to go beneath a deck to access the port to the septic tank. Our equipment is over two hundred thousand dollars and we have fees including fuel and manpower charges. This is for any service industry. I am sorry that if are men didn't go over these issues thoroughly, but they are in no way to create more revenue for our company. These charges that every septic company accrues. If you have any further questions or concerns please don't hesitate to give us a call. We have been in business for 28 years and family owned. Our customers are/is the most important part of our business and we do everything in our power to ensure exceptional work and customer service. For our lapse in communications, I will be sending out a year supply of septic treatment for you which will help break down solid waste in the tank which will in-turn help prolong life and lowers the possibility of back up in the future. Once again I apologize for the misunderstanding and if you would like us to explain further please give us a call. David Bowen's Septic Tank Service 770-483-7802

Janet H.
09/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: They were incredibly responsive, incredibly knowledgeable, incredibly committed to doing a great job. They're my guys for life.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda H.
02/2015
5.0
septic tank
  + -1 more
Called them about 10 AM. They came out same day, shortly after the noon hour. Did a very thorough job. Completely cleaned septic tank system. Will definitely use their services again.
Description of Work: Inspected and serviced sewer tank, and also gave helpful information and advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ann S.
01/2015
5.0
septic tank
  + -1 more
Outstanding! Joshua & John were both very knowledgeable and took the time to explain every step of the process to me. They were very thorough and made sure every part of our septic system was working properly & advised us on how to maintain it. They were a joy to work with and did excellent work!
Description of Work: Sewage was overflowing in our shower. To correct the problem they pumped septic tank, installed new outlet baffle tee and new outlet prpe and connected to field lines. They removed solids and roots from field lines due to baffle being compromised and checked field lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mary Ellen M.
01/2015
1.0
septic tank
  + -1 more
Performed services OK. Tried to sell a $2000+ job to clean drain lines that other service providers said were of dubious or no value.
Description of Work: clean septic tank, replace T-baffle, replace drain line exiting tank

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$1,200

Response from Bowen's Septic & Environmental Services
I have went back through the records and saw that the system at this property had failed inspection and would not be available for real estate transfer until work required is done. We pumped the tank, the total bill was $375 not $1200. I apologize that your system wouldn't pass but this isn't something we done to make happen, time and non-maintenance is the culprit here. Would be glad to speak with you about this issue.

Karen K.
12/2014
5.0
septic tank
  + -1 more
We had issues with our tank and called them on a Sunday. They were at our house before 9 AM Monday and took the time to diagnose the underlying cause. They offered a repair option, which saved us thousands, and worked diligently to complete the work in one day. Tim and Daniel are a great team. Very knowledgeable and patient with our questions. I would highly recommend Bowen to anyone seeking septic tank service or repair.
Description of Work: Septic tank repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

marketia P.
11/2014
5.0
septic tank
  + -1 more
Our front yard had developed trenches. We found out that our septic chambers were collapsing. Bowen pulled all permits and started digging up our front yard. They were very good about staying off of the areas they didn't need to be in order to preserve some of our grass. They installed all new chambers, pump and alarm in 3 days. Hopefully we won't need them again but if we have any septic problems we will be using Bowen again.
Description of Work: Replaced septic field chambers and added a pump and alarm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

kristy M.
09/2014
5.0
septic tank
  + -1 more
Excellent service. They left the land in great condition. Worked hard to located the septic tank without add on expenses. Showed us the work they were recommended and explained what needed to be done and how it would be done.
Description of Work: Pumped septic, cleaned lines and replaced parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Diantha H.
07/2014
5.0
septic tank
  + -1 more
Joshua and John were terrific workers; they have lots of knowledge and experience. They collaborated well with the plumber who was here to clear out an inside drain line. We were all impressed with this team, and would definitely recommend them to friends.
Description of Work: Uncovered inlet end, jetted main line, uncovered outlet end, installed outlet baffle tee and filter, pressure tested field line, installed new outlet pipe and connected to field line, replaced inlet lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Susan B.
07/2012
5.0
septic tank
  + -1 more
I can't say anything negative about them. I found them to be very professional, honest, and they cleaned up their dig. I was very pleased with their work and quality.
Description of Work: They pumped our tank to 1000 gallons, replaced the outlet, and did a foot of digging.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

LEE N.
09/2007
4.0
septic tank
  + -1 more
I really do not know exactly what the problem is yet, but it's not normal for a four year old residential tank to be the way it is. They said it could also be something with the house's line, but I can't afford having other people come and check for now. I paid $5002 for the installation four years ago and $250 for the inspection I had recently.
Description of Work: I had a septic tank installed by them around four years ago. Now that it is full again, they came to inspect it and check what was wrong with it. They could not find an answer. They kept trying to find something that I did wrong like throwing litter down the drain, or maybe the toilet paper I use; none are true.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$250
    • 1
    • 2(current)
    • 3

Contact information

3935 Highway 20 NE, Conyers, GA 30012

http://bowensseptictank.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
GA
Trade License Authority
Georgia Department of Public Health

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Drain Pipe Installation

FAQ

Bowen's Septic & Environmental Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Bowen's Septic & Environmental Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Bowen's Septic & Environmental Services offers free project estimates.
Yes, Bowen's Septic & Environmental Services offers eco-friendly accreditations.
No, Bowen's Septic & Environmental Services does not offer a senior discount.
Yes, Bowen's Septic & Environmental Services offers emergency services.
Yes, Bowen's Septic & Environmental Services offers warranties.
Bowen's Septic & Environmental Services offers the following services: Pumping, Cleaning, Maintaining, Repairing Residential and Commercial Septic Systems, Replacing, Installing Residential and Commercial Septic Tank Systems. Septic Bacteria to keep systems running smoothly. We also do septic inspections and emergency backup calls. We also offer financing!

Contact information

3935 Highway 20 NE, Conyers, GA 30012

http://bowensseptictank.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM