Bowen's Septic & Environmental Services

Well, the markings for all utilities were taken, but these guys still decided to bring a bobcat, without hesitation as to what could be in the ground, tore up my sprinklers. Common sense, a shovel should have been used for the first few minutes to determine if any wires, pipes (which isn't ideal location) was next to the tank. I was in a meeting, if only the meeting wasn't taken place, i would have stopped them from using a bobcat to rip into the ground without first carefully checking what's near. There are two pvc pipes sticking out of the ground with no purpose, maybe other than to warn something is near the tank. First these guys thought it was my main water line, with all the water pouring out! Thank goodness it wasn't. Then one of the guys explained my septic tank was between my ranch fence and wanted to get his sledgehammer to break the fence. Mind you, I took the fence down or gate in 25 minutes. End, cost me $2500 for the risers, and will cost Me another $1000 for the sprinklers! To management, ry and get your guys to care a bit more about your potential customers property! I'm not sure why all the positive ratings on Google, but I can't help wondering if there's something 🤔 about my house hold that is different!

They were the first to call, they had surveyors here to mark utility lines within the hour and the pump was here within 2. The whole project was done by 2pm. All the time they worked, Gabriel was pleasant, and we had interesting conversations. He was professional and cordial.

This is not the company you sent out You did not let the company do the work. You have changed the contract,it is not the contract that you sold me. You are doing a bait and switch You lied to me about what the contract was !!! I considered you to be a breach of contract company. I hope someone will get a class action suit against you. If so I want to be part of it.

Informative during the quoting phase, efficient work, friendly and knowledgeable technicians, communicated very well including a text reminder of the appointment and the technician called as he was on his way.

Discovered a hole in the yard near septic tank when it was time for the tank to be pumped. Bowen's pumped the septic tank and diagnosed a collapsed outlet pipe as the problem. I received a no-pressure quote for the repair. Bowen's returned about a week later and completed the repair. The price I was quoted, was the price paid. There were no surprise charges and the work was done quickly. Gabe and David arrived timely both times and were courteous and efficient.

Canceled before they arrived due to terrible customer service from their office, who tried to tell me I had a larger tank than I did to overcharge me. When I produced paperwork to prove them wrong they lowered their price to about $100 MORE than a competitor. They refused to budge and why would I pay $100+ more??? so I cancelled. Their office never bothered to tell their crew, who showed up at my house. When I tried to politely and apologetically ask them to call their office because the job was cancelled, they proceeded to stand in my driveway and lecture me on how poorly I do business, complain how far they had to drive, and expected me to allow them to do the job anyway, scoffing at the $100 price difference. It eventually escalated to a shouting match before they FINALLY left my property. All I asked is they price match. They refused. I cancelled. Their guys still came and lectured me. Never been treated this way by any company in all my years. Just amazing any company can operate this way and employ people of this caliber and still be in business. Caught the entire interaction on my Ring camera, if anyone would like to see the unprofessionalism and hostility for themselves.

The service was great. They showed up on time and were very thorough. They explained everything we asked and replaced a part that would have failed in a few years. We are thankful that they are proactive and very experienced. We would definitely recommend them.

Our technicians were Stephen & Jerrik, and we were very pleased with their service. I had another plumber recommend Bowen's Septic and Environmental Services to me, and I would highly recommend them to anyone else. They only completed the job that had to be done rather than offering any other unnecessary services. They were very professional, polite, and organized with their work.

I have had several companies service my septic tanks over the years (because several have gone out of business...) but I was very pleased to connect with Bowen's Septic Service. From the time I made my appointment, to scheduling, arrival, assessment, digging, pumping, clean up and departure I found Bowen to be the most professional company I have used to date. Daniel was terrific and was an honest professional who gave good advice on must-do's versus nice-to-have's. I found pricing to be fair given the larger tank size that we have and I appreciated the professionalism from end-to-end. It is refreshing to get a company that is so experienced and gets the job done with no gotchas or games along the way. I will definitely use them again. Thank you!

Great. They came out immediately and there were no problems.

I have rental properties and I have the septic tanks pumped every 3-5 years. I've always had the same company come out. This time I tried Angies list referral. My son is 27 y.o. Interesting but in all the years of using contractor 'B' they never cleaned out the complete tank. This company was able to 'save' two of my son's toy cars that he flushed when he was a little guy. My son was just disappointed the toy fire truck was taken away. ;-( Will def use them to service my other rental units.

We used Bowen Septic for the first time in 2014 after buying our house and finding out the septic tank was in bad shape. Bowen came out immediately and provided a thorough assessment and quote before beginning work. Since then, we have used them for routine maintenance. The team who services the tank are always courteous and prompt, calling before they arrive so we can be ready. We've had no issues since their repairs and routine maintenance.

Went very well. They found the outflow was malfunctioning and fixed it after they pumped it.

The service went very well. Daniel is very knowledgeable and very willing to give information on the do's and don'ts of the septic tank. Very thankful to have chosen Bowen's to service out septic tank.

Our septic system was a disaster and needed extensive work. The company we had been working with, and really liked, had a technical problem and couldn't make it out to our house. Bowen Septic was able to fit us in early on a Sunday morning to finish pumping our system. Friendly, knowledgeable staff. Very helpful.

Arrived on time, completed job as expected at price quoted ($25 discount because I had already dug out the tank covers to clean the discharge filter a couple of days before scheduling them to pump tanks). Only negative was that a small amount of sludge from their suction hoses was left on the driveway that I had to hose off after they left.

Josh and Israel diagnosed an issue with the septic tank and another issue with a sewage pump that the plumber missed. They took care of the septic tank issue promptly and let me know about how much the pump issue should cost to fix.

Bowen Septic Service did an exceptional job cleaning my Septic tank. I was told it would cost $375 and that's exactly what I was charged. They did a wonderful job getting my yard back to normal where they had to dig. I've used them in the past and will definitely use them again in 3-5 years. Gabriel and David were prompt, friendly and very ethical. I will recommend them to my friends and neighbors.

Great, the guys were very professional, worked through a terrible rain storm, and finished within an hour.

Called that am and he came out right away. Very nice, professional. Price was outstanding. Highly recommend them

It was poor. They didn't get out here until after a week. Imagine no septic for a week and then they didn't do a complete job. They did not dig out the whole thing and did not give us full advise about septic fields. I don't feel like they were thorough. They did the work, they took a week to get out here. I didn't have any confidence and I don't think they were thorough. They pumped the tank for $375 which is the correct amount of money to do that for this area. They didn't give much of an effort to get out here in any timely fashion. The other part was that I didn't have any confidence in them when they did get out here. They did the work without damaging the property. They were on time the day they decided to come. They came in the right kind of truck and they didn't leave sewage all over the ground. They just were no use in the bigger problem. I wanted to know a long term resolution for the problem. You are in the septic system business and you ought to be able to advise somebody effectively what they should do next.

After accessing the septic tank, the contractor determined that it did not need pumped at that time. He suggested that we allow him to spray the drain pipe, since it appeared to be plugged up. When this didn't help our problem, he told me that we probably had a hole in our pipe or some other serious problem. This proved to be true and he ended up replacing the pipe from the house to the tank. The contractor was extremely professional and helpful throughout the entire process. I appreciate his honesty in informing us that our tank did not need pumped and his persistence in identifying our real problem. He did not pressure us to use his services, and even offered to talk me through how to do the work if I wanted to do it myself. His crew put the dirt back when they were finished and even reinstalled the edging around our landscaping bed. We are very happy with how we were treated and we will definitely consider this company again when we need service in the future.

Extremely pleasant & extremely professional; also very helpful in explaining why we were on the cusp of a major problem (filter on outlet to drainage field was clogged & solids about to enter field!)....added some $'s, but sure glad they went to the trouble to dig up 2nd access port & check it out! Highly recommend!

Very well. Came out in the rain to repair. Actually went out of their way to schedule repair on the weekend.

The overall experience went extremely well. When scheduling the service, the customer service representative told the customer what the septic tank pump would cost. The technicians, Chad and David called when they were in route to my home. They arrived on-time, quickly located the septic tank and dug the area for pumping and removed the lid. The technician inspected and began pumping the septic tank. The customer was told the septic tank was in good shape and nothing additional was needed. The customer was pleased and satisfied the technicians did not try to offer or sell me additional products or services that were not needed. The original price was $375 but customer received $25.00 pumping services Angie's List Members discount.