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Lovelace Plumbing Co

Plumbing, Drain Cleaning, Water Heaters,

About us

Lovelace Plumbing Company Inc is a family owned and operated business providing professional and reliable plumbing in Columbus, GA since 1950. We are pleased to provide the Chattahoochee Valley area with professional and reliable plumbing services. We have been involved within our community throughout the past years through the Greater Columbus Home Builders Association, Plumbing & Mechanical Association of Georgia and the Plumbing-Heating-Cooling Contractors National Association.

Business highlights

75 years of trusted experience
Emergency Services Offered

Services we offer

Water heater replacement. Water service replacement. Water leak in slab repair. Unstopping of drain lines. Video inspection of drain lines. Sewer service replacement. Drain line in slab replacement. Fixture repair & replacement. Gas piping repairs & replacement. Annual backflow testing.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.659 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
2%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 59 reviews

Judith H.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Hugh R.
06/2012
5.0
plumbing
  + -1 more
We have had them several times before for minor jobs and they have always been satisfactory. They have always been dependable and they generally arrange to come pretty soon after you call them; you can make an appointment for them to be there. That has worked out pretty well. They are sort of our go-to people for anything leaking or dripping.
Description of Work: I used Lovelace Plumbing to open a drain.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Lovelace Plumbing Co
Thank you for the review. We are proud to be your go-to people. We do strive to take care of your problem in a timely manner. We do try to arrange a time that will be convenient to the homeowner. Again, thank you for the review and we look forward to working with you in the future.

Marissa T.
05/2012
5.0
plumbing
  + -1 more
I called the company late in the day and they sent someone that afternoon. This is almost unheard of these days. The 2 employees they sent were not only professional but very diligent in finding the leak.
Description of Work: There was a leak in a toilet that another company had tried to repair (and didn't). Lovelace was here approximately 15 minutes when they found the cause of the leak (a hairline crack in the toilet). They found the maker of the toilet which was a specific size toilet for childcare and had it ordered that day. They will return to put the toilet in when it comes next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Lovelace Plumbing Co
Thank you for the feedback. This helps our company to better ourselves and know what to work on for future customers. I am happy that the plumbers were able to obtain the correct commode and get y'all all fixed up! Thank you again.

Gordon T.
05/2012
5.0
drain cleaning, plumbing
  + 0 more
Called them at 3:00 in the afternoon, they scheduled an appointment for 8:30 the next morning. They arrived on time, went right to work, and fixed my problem in a very short time. Price was much less than what we expected. We live out in the country and they had to travel about 25 miles to our home. I'm very satisfied with the service and will use them again if the need arises. Hopefully, that won't happen. I'd recommend this company very highly.
Description of Work: We had what appeared to be a leaking washing machine. We called the repairman and found out it would take almost two weeks for an appointment. We decided to call a plumber instead because we discovered it probably wasn't the washer. I went to Angie's List and found Lovelace, a highly rated plumber. The initial problem was a leak from the washer drain line. We cleaned that up and thought we'd be fine until the plumber from Lovelace arrived the next morning. Later that night, my daughter took a shower and when she went to her room in the basement, it was flooded. Evidently there was a blockage in the line to the septic tank. We spent the rest of the evening cleaning up the water and moving stuff outside. The plumbers from Lovelace arrived the next morning and investigated the problem. While they were here, they installed an access to the drain line, which we didn't have. They routed the drain line all the way to the septic tank and removed the clog. They made sure everything was working properly before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Scott L.
05/2012
5.0
plumbing
  + -1 more
They did a real good job. They responded quickly. They were thorough. Their prices were reasonable. No complaints whatsoever.
Description of Work: They unclogged a bathtub drain for me, replaced a couple of faucets, and repaired the plumbing lines to my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Lovelace Plumbing Co
Thank you for the feedback. I will pass this along to the plumbers who were out there servicing you. We always appreciate hearing praises and I know the plumbers will also.

israel L.
03/2012
5.0
plumbing, water heater repair
  + 0 more
We called at 9:00am on a Friday with a leaky hot water heater and Lovelace was able to schedule an appt for us between 1-4pm on the same day. We were contacted just 2 hours later by the business to let us know they were able to respond to our problem sooner and were at our house by 12:00pm. The representative that inspected our water heater was very polite and knowledgeable. We were very appreciative of the fast response and good service!
Description of Work: We had a leak in our hot water heater requiring a part to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Gene G.
02/2012
5.0
plumbing
  + -1 more
Small leak at the cut off valve located on the top of the hot water tank. Called Lovelace Plumbibg late afternoon on 2/6/12, appointment was set for 08:30a next day (2/7/12). The crew of two were very prompt and courteous. They explained what needed to be done to corret the problem. They gave me an estimate of three hundered forty six dollars. The total bill was only two hundered sixty two dollars. To be perfectly honest, to pay less than the orgioanl estimate is a very rare occurance. To my eyes the work was exceptional, both gentleman were professionals and friendly.........THANKS. ss
Description of Work: Corrected leak at hot water tank by replacing the plastic pipes with copper pipes on both hot and cold connections at the top of the tank. Several splices were in the plastic piping at the cut off valve. The weight of the plastic pipe caused the leak at a splice joint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Cheryl S.
01/2012
5.0
plumbing
  + -1 more
Overall it was a very good experience. There was a slot opened the day before I was scheduled for my minor repairs and agreed for it to be done then. The faucet in the kitchen was worked on for the drip and he even changed the way the water was turned on and off correctly. I had gotten use to the backwards way we turned the water on and off. The shower head in the bathroom was fixed of it's leak and the toilet in the other bathroom had the cord changed that connected the toilet from the water line to the toilet. He put in the plug for the sink and that is wonderful. Good work...never called back because all was not fixed the first time.
Description of Work: I have known about Lovelace, but found good reports on Angie's List. The person that answered the phone was pleasant and scheduled right away a few days later. I just had a few dripping faucets, a dripping toilet and wanted a drain stopper for a bathroom sink. I was called a day ahead of the scheduled appointment if I wanted the work done then. The gentleman that came was professional and pleasant. It did not take him long to do those minor repairs. I was very happy with the work. If something major should arise, I now know who I will call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Lovelace Plumbing Co
Thank you for the feedback. We strive to satisfy every customer. Please feel free to contact us with any future plumbing needs.

MANDY M.
12/2011
5.0
drain cleaning, plumbing
  + 0 more
I called them to fix a smelly sink. The first crew that came out was unable to determine the cause of the issue. This irritated me so I called back and explained my frustration. The lady who answered the phone was super nice, and she addressed my problem immediately. She did not have to call me back, go talk her boss, or any of the normal stuff you run into when addressing a problem. A crew was out the next day and fixed the issue. I do not expect that everyone can figure out an issue the first time, but I do expect that the service provider work to solve the problem. Lovelace solved my problem in the most professional and prompt manner. I will definitely use them again.
Description of Work: I called them to fix a smelly sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lovelace Plumbing Co
We appreciate the feedback. We appologize that we did not repair your problem the first day, but we are glad that you understand that no one is perfect and gave us a second chance. We will always do whatever we can to solve your problems. Thank you again!

Andrea R.
12/2011
5.0
plumbing
  + -1 more
I called and they were here within 2 hours. The guy came, he checked it out and he exchanged the pipe. He was not only fast, but he was very friendly and very knowledgeable. On the way out he repaired a hinch on the book shelf for me. He saw that hanging the door and asked if I had a screwdriver and fixed it. It was awesome and that's what I call customer service. He stuck to the estimate. I didn't shop around for the price. I think it was normal.
Description of Work: I used the services of Lovelace Plumbing Co in October as I had a pipe that was leaking under my sink. He checked the sink and found another leak on a different pipe from the sink and he exchanged it as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Lovelace Plumbing Co
I'm glad we were able to make your repairs. Thank you for the positive feedback.

Brad B.
11/2011
4.0
drain cleaning, plumbing
  + 0 more
The crew is professional and friendly, and after the good drain-snaking experience, we called them first for an estimate on plumbing rough-ins for a bathroom remodel. However, I felt the quote for the bathroom rough-in was crazy high -- about twice what we ended up paying.
Description of Work: First work was a drain rooting, which they handled quickly, professionally and at a good price. Second call was for an estimate on some plumbing rough-ins for a bathroom remodel. We did not go with them for this work, because of the high quote (see below).

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Lovelace Plumbing Co
Thank you for the feedback. We are happy that you are pleased with the service work. Thank you for requesting the rough-in quote. We hope you consider working with us in the future on any plumbing projects.

Sherry H.
11/2011
5.0
drain cleaning
  + -1 more
I will use them again in the future.
Description of Work: I used Lovelace Plumbing to replace my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Lovelace Plumbing Co
Thank you for your feedback. Please keep us in mind for all of your plumbing needs.

cornelius B.
07/2011
5.0
plumbing
  + -1 more
it was quick. they explained everything to me. cleaned up their mess. its as if they were not there, except that now the toilet flushes completely.
Description of Work: the downstairs toilet did not have good suction when flushed. they come and went right to the job. they checked the sewage they snaked the toilet. then they took the tank off the back. the removed the blockage. the whole job took about 45 minutes if that long. they advised me not use chlorine tablets (the cause of the blockage) but to use cleaners that hang on the tank. i will.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Chris K.
06/2011
5.0
drain cleaning, plumbing
  + 0 more
Awesome Job!!! These guys are great. They came and did the work to a great standard. They were on time and knew what they were doing! Will be using them again if I need work.
Description of Work: They deleted a line that had a leak under my slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Barbara R.
06/2011
5.0
plumbing
  + -1 more
This company called ahead of time and then showed up right on time. Workers were very professional, polite and didn't waste any time in identifying the issue and recommending solutions. I told them I'd call the person who put in the drains and appreciated their honesty. For the toilet, the cost of the part and replacing it was worth having them do the work versus me going out to buy the part and then wrestle with the toilet to get it in. Overall I was so impressed with the company/workers, I had them come back the next day and put an extra waterline in my backyard so I could hook a hose up closer to my garden. I'd definitely use them again and would highly recommend the company.
Description of Work: I had hardwood floors laid a couple years ago, then left the country due to my job (military). When I returned, I noted one corner of the floor had buckled and was water stained. Since there was a facet right outside, I thought maybe that was the issue. I also had a toilet that seemed to be sucking in a lot of air so I had them check that as well. The workers were able to identify that the leak was not due to the facet and recommended that I call the company who put in my new drainage system - which was around the same time I placed the hardwood flooring. The workers thought the issue might be from the drains and water seeping in through the bricks. The toilet was a quick fix - a piece needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michelle H.
06/2011
5.0
drain cleaning, plumbing
  + 0 more
He came on time and got the job done within 1 hour. I was very pleased. I will use them again.
Description of Work: Lovelace Plumbing Co. came over to check a clogged pipe. They had to go under our house and cut out a long piece of pipe that had a big clog in it. They were done in 1 hour and it was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

DEBORAH S.
05/2011
5.0
plumbing
  + -1 more
Overall it went well. They were very responsive. They were professional. They knew what needed to be done and they had the equipment to do it. They had both the qualities of responsiveness and professionalism. I haven’t compared their prices to anyone else. I would use their services again in the future.
Description of Work: I used Lovelace Plumbing Co Inc. I last used their services on May 1st. They fixed the master bathroom lavatory faucet and they repaired an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Karen K.
11/2010
5.0
plumbing
  + -1 more
Lovelace was wonderful. They came the day after I called them and performed the work quickly and efficiently. When all was done, they showed me what they had repaired and explained why the repairs were what they were. They did an excellent job and I will use them again in the future for any plumbing needs I have.
Description of Work: An outside faucet was leaking into the house, soaking the carpet and baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Christina R.
09/2010
5.0
plumbing
  + -1 more
Flooded wellhouse, came right out and drained it and replaced a cap. Showed me new pvc pipe options for a future project.
Description of Work: Fixed leak in our wellhouse. They came same day, provided prompt service and took the time to discuss options for a future project that I will be doing myself.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ken B.
03/2010
5.0
plumbing
  + -1 more
They are good plumbers , professional, and the office staff is great and responsive. We consider them an integral part of our maintenance team.
Description of Work: Lovelace Plumbing services the needs at our apartment complex, from simple clogs to replacing gas lines.We have used them for almost 2 years and I have always been pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brenda T.
02/2010
5.0
plumbing, water heater repair
  + 0 more
I picked this company based on the good reviews on Angie's list; glad I did.
Description of Work: We haven't had consistent hot water from one of our hot water heaters since we built the house seven years ago. Another plumber no longer in business installed the water heater. We finally called out this company to see why our hot water only lasted about five or six minutes in the shower. They determined the hot water heater was installed wrong -- cold pipe hooked up to hot connection and vice versa. The made the correction and now my teenage son is very happy with his shower!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

barbara B.
10/2009
5.0
plumbing
  + -1 more
Toilet was running. I telephoned and the servicemen came out immediately and repaired the toilet.
Description of Work: Replaced toilet recepticle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mark F.
06/2009
5.0
plumbing
  + -1 more
They came in and after reviewing the situation, suggested another sollution. Unfortunately it did not work. But they did not charge us for the service. They came back the next day and uninstalled the first sollution and installed the mini water heater. Lovelace is always on time and responsive to our needs.
Description of Work: Installed a small water heater under our kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mark F.
06/2009
5.0
plumbing
  + -1 more
Called them on 6/8/09 to schedule an install for a new kitchen faucet after having new counter tops install. Asked they do it on 6/12/09. Was advised that the countertops would be installed a day earlier so I called back and asked if they could do it 6/11/09. They said yes, no problem. Then on 6/10/09, the countertop installer completed the project by 1:00 pm rather than the 4:00 pm time they promised. I called Lovelace and they had Barney and Adam here in less than 30 minutes. Took them about 2 hours and the job was done.
Description of Work: Installed a new kitchen faucet do to the installation of a new kitchen countertop and sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
    • 3

Contact information

6085 Business Park Dr, Columbus, GA 31909

www.lovelaceplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Gas Logs,
Basement Remodeling,
Natural Gas Lines,
General Remodeling

FAQ

Lovelace Plumbing Co is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lovelace Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Lovelace Plumbing Co does not offer free project estimates.
No, Lovelace Plumbing Co does not offer eco-friendly accreditations.
No, Lovelace Plumbing Co does not offer a senior discount.
Yes, Lovelace Plumbing Co offers emergency services.
No, Lovelace Plumbing Co does not offer warranties.
Lovelace Plumbing Co offers the following services: Water heater replacement. Water service replacement. Water leak in slab repair. Unstopping of drain lines. Video inspection of drain lines. Sewer service replacement. Drain line in slab replacement. Fixture repair & replacement. Gas piping repairs & replacement. Annual backflow testing.

Contact information

6085 Business Park Dr, Columbus, GA 31909

www.lovelaceplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed