Guardian Heating and Air, Inc.

heating & cooling contractor

About us

At Guardian we are committed to each and every customer by offering one solution to your home service needs- heating, air, plumbing & electrical! Voted Best HVAC Company 2019 in Atlanta, you can be assured that our customers are our top priority. With over 20 years of experience, Guardian was built on providing reasonable and affordable prices, expert technicians, and practices that respect the customer. Our customer's time, money and needs, are placed at top priority. Guardian’s solutions are always delivered with honest and upfront practices. At Guardian, we "Save the day with expert service," and guarantee your satisfaction, stopping at nothing until each customer is satisfied. Our aggressive pricing, Free Service Call fees with repairs over $250, and expert level technicians have allowed Guardian to be a homeowner's go to home service company in metro Atlanta.

Business highlights

6 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 101-118 of 118 reviews

Jessica S.
07/2020
5.0
Richard was very professional and knowledgeable. He found the repair quickly and got our A/C working! I would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole G.
07/2020
2.5
Deceitful conduct in an attempt to convince me to replace the entire unit. Bus. manager off-site attempted to tell me the tech hooked a new compactor onto my unit and discovered a leak. The unit was never turned on or running. The camera shows a tech assessing unit and entering the home three times in a total of 13:22 minutes in the rain. It takes longer to connect a new compactor and test. I was also told I need a new coil, have a leak, need a new compressor. The Bus. Mgr. also claims she advised the tech as to what to state and on phone the entire time back and forth. Not true. That would imply some incompetence. I do not think that is the issue. I do believe the initial assessment was correct, but he saw a potential sale based upon age. The majority of the time spent pitching to me various possibilities related to the repair in my home. Good practices lead to repeat and ongoing business. Instead, you made it harder to trust technicians.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5


Julie F.
06/2020
5.0
Gio S. was our technician. He was super friendly explained everything in detail & best of all my air conditioning is working again. Highly recommend Guardian Heating & Air. Called this morning received same day service while many others were not available. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$461

Thomas M.
06/2020
5.0
I’m a property manager and deal with vendors regularly. This company diagnosed the issue for what it was and charged a very reasonable and fair price for the issue. I’ve encountered many companies that would have exploited the issue. Great job, Guardian. Anybody considering using them, definitely give them a try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne P.
04/2020
5.0
Very professional and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$57

Regina B.
02/2020
5.0
Very respectful every one was on one accord which made it easy 👍🏻

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

matt b.
02/2020
5.0
Richard did a great job. Knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth S.
01/2020
5.0
We thought we had a faulty thermostat that needed to be replaced. Richard came out and diagnosed the problem immediately. He advised that a capacitor in the furnace had somehow tripped the circuit breaker and he suggested it be replaced. He did the swap in no time and saved us from spending more money on a thermostat. He explained everything he was doing and even changed the furnace filter for me! I'll be calling them again and I highly recommend Guardian for your next repair job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Doug P.
12/2019
5.0
Richard was able to hook my Ecobee living room thermostat and power extender kit up very quickly. I had also installed an Ecobee thermostat on my own in another part of the house but had not taken into account the heat pump so it was not quite installed correctly, so he fixed me up with that as well. GREAT SERVICE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia W.
12/2019
5.0
The tech that completed the tune up on my 20yr system was great. He provided me information on what to expect going forward, what wasn't done correctly when a new motor was installed over a year ago and the up going new law that will go into affect January 2020. Bottom line, I'm happy that I choose Guardian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CYNTHIA D.
12/2019
5.0
Professional, prompt, reasonably priced, knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene G.
11/2019
5.0
They came 2 quotes, the price of this company came right in the middle, customer service was great, exceptional, very knowledgeable, good work and quality! Allowed me, the customer, to decide what to spend my money on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

trent j.
11/2019
5.0
Guardian came to my home after I had used a number of "big" companies to try to diagnose my problem. These other companies 1)misdiagnosed the problem 2)tried to push me into a new system even though my system is only 7 years old 3) charged me a fee to replace parts that they never actually replaced. I chose Guardian from their reviews. Richard came to my home and was able to go through my system and diagnose my problem. After my repair, my system has been working great since and the pricing was more than reasonable for a real HVAC technician who knows what he's doing. This IS the company you should choose if you need repair or replacement. I never felt pushed. I was walked through the steps and felt like he and his helper wanted to do right by me and not just push me into a sale. I need to replace 2 older systems and I won't call anyone else. I won't look for a cheaper handyman or turn to the "big guys" that dump a ton of money into plastering their logo everywhere but provide awful service. Thanks Guardian.. you have a customer for life and are worthy of 10 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Irene G.
11/2019
5.0
Guardian s technician came out to my home and was so helpful. He didn t try to sell us anything, was knowledgeable, gave us all possible options, and very reasonably priced. I would recommend Guardian to everyone I know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

683 Henderson Drive, Cartersville, GA 30120

http://guardianexperts.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CN210532
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Guardian Heating and Air, Inc. accepts the following forms of payment: CreditCard
Yes, Guardian Heating and Air, Inc. offers free project estimates.
No, Guardian Heating and Air, Inc. does not offer eco-friendly accreditations.
No, Guardian Heating and Air, Inc. does not offer a senior discount.
Yes, Guardian Heating and Air, Inc. offers emergency services.
Yes, Guardian Heating and Air, Inc. offers warranties.

Contact information

683 Henderson Drive, Cartersville, GA 30120

http://guardianexperts.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed