Guardian Heating and Air, Inc.

heating & cooling contractor

About us

At Guardian we are committed to each and every customer by offering one solution to your home service needs- heating, air, plumbing & electrical! Voted Best HVAC Company 2019 in Atlanta, you can be assured that our customers are our top priority. With over 20 years of experience, Guardian was built on providing reasonable and affordable prices, expert technicians, and practices that respect the customer. Our customer's time, money and needs, are placed at top priority. Guardian’s solutions are always delivered with honest and upfront practices. At Guardian, we "Save the day with expert service," and guarantee your satisfaction, stopping at nothing until each customer is satisfied. Our aggressive pricing, Free Service Call fees with repairs over $250, and expert level technicians have allowed Guardian to be a homeowner's go to home service company in metro Atlanta.

Business highlights

6 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 118 reviews

Candace F.
12/2024
5.0
They were able to come the same day, were very friendly and professional, and the cost was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe P.
12/2024
5.0
Great experience. Arrived on time and was able to quickly install my smart thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa R.
12/2024
5.0
Great company! I called them when I needed help with my rental. My property is a little far from me and we got to do great business over phone and text only. Super easy. No hassle at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry and Donna Z.
10/2024
5.0
Examined system and had recommendations. I chose to do the work myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ethel H.
10/2024
5.0
Josh and his colleague did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gavin G.
10/2024
4.5
Quick and easy

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tom B.
10/2024
5.0
Very professional, prompt neat and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
09/2024
5.0
Dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Argentris T.
07/2024
5.0
I was struggling with a vendor who installed a new AC and furnace 3 years ago that required service every year. The Guardian team was able resolve the issue in 2 days at a fraction of the cost the original installer quoted. Technician Josh Bennett was able to isolate the problem in 30 minutes. He is very knowledgeable, personable, and very professional. HVAC Service Expert Dave Dover arrived the next day to complete the required repairs and washed the outdoor system. My wife and I could not be happier with Guardian service. We joined their Shield Protection Plan Membership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda B.
04/2024
5.0
My technician, Angelo, was on time, thorough, and professional. He took time to explain everything in a way that I could understand. I highly recommend this company based on my personal experience with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stuart N.
03/2024
5.0
Good price. Great unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melanie D.
12/2023
5.0
Super knowledgeable and friendly, highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jace W.
12/2023
5.0
Great service, helped get the job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa J.
12/2023
5.0
I hired TE. Didn’t meet w Guardian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron C.
11/2023
5.0
Very satisfied with diagnosis, costs and repair. I have used them several times now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Tonya N.
10/2023
5.0
Guardian provided excellent service. From the receptionists in the office to the repair/installation experts. They explained other options that would also help my home. I could decide if I wanted to do those options now or wait for later. There was no pressure. They were very personable and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn S.
10/2023
5.0
I would highly recommend Guardian Plumbing! Angel Hernandez is very professional, always willing to address any issues related to his work. I contacted him more than once and he responded immediately and soled the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
10/2023
4.5
very responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joshua S.
09/2023
5.0
It is not often a company exceeds my expectations, but Guardian Heating & air and their exper technicians Josh Bennett & Jamie Dias really went above and beyond on sight while their phone reps were extremely responsive and flexible. They carry a strong professionalism to them- Josh showed us every step what was wrong & needed to be fixed, and Jamie was fast and professional with that fix once they had the part. Text communications got a same day response and hold times when calling verbal were quick. Promises to deliver updated information were kept and not simply forgotten. There was some frustration with the timing of a part they had to order but they were ready to explain and make things right. Genuinely 0 complaints at the end of it all as they went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Ms. T.
08/2023
5.0
A service professional called me within 15 minutes of requesting a quote. Hans Greiner was my technician & he provided stellar service. Hans was friendly, efficient & professional. He explained everything he needed to do, plus he was happy to answer all my questions in detail. I hope I don't need their services again anytime soon, which has nothing to do with my experience & EVERYTHING to do with my bank account!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron B.
08/2023
5.0
Guys arrived on time, work done in a professional and efficient manner. Matt and Montel were very courteous and professional throughout the project. I couldnâ  t give a full 5 on the value as it will be determined in the next few months. That being said I thought the cost was a little in line with other proposals. What sold me was I had every question answered prior to startup, to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Edward W.
07/2023
5.0
Professional , came ontime and had parts to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$290

Steven W.
06/2023
0.5
No mention of a charge for an estimate until finished and holding out their hand for a $67.00 dispatch fee. No prior notice beforehand

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
3.0

$67

Mark H.
05/2023
4.5
Very courteous technician knowledgeable about the job at hand. Customer service is incredibly great and will follow up with you for any needs that maybe necessary.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Carlos B.
05/2023
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

683 Henderson Drive, Cartersville, GA 30120

http://guardianexperts.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CN210532
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Guardian Heating and Air, Inc. accepts the following forms of payment: CreditCard
Yes, Guardian Heating and Air, Inc. offers free project estimates.
No, Guardian Heating and Air, Inc. does not offer eco-friendly accreditations.
No, Guardian Heating and Air, Inc. does not offer a senior discount.
Yes, Guardian Heating and Air, Inc. offers emergency services.
Yes, Guardian Heating and Air, Inc. offers warranties.

Contact information

683 Henderson Drive, Cartersville, GA 30120

http://guardianexperts.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed