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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 876-900 of 939 reviews

Cynthia B K.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great job...carpets looked great afterward. The technician was very nice and professional. Very surprised with the technolgy...this is definitely the way to go...cleans much better without soaking the carpets. I will definitely use this company again. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN W.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wes Y.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Suzanne S.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: He mixed up my appointment with someone else & did not call me to verify. Instead of arriving between 12 and 3, he came at 4:30. His job was done rushed as I had a meeting that evening at 7 in my home. He left furniture skirts still dripping on my hardwood floors and there was an actual puddle under one chair. I gave him $100 cash for the job that was $99.95. there was no offer of my 5 cents being returned. I would not make an issue of this, but I should have been offered a bigger discount due to their error and I want my nickel back.

Rating CategoryRating out of 5
quality
3.0
punctuality
1.0


Matthew C.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: No real issues, they honored the face value of our original coupon after it had expired, but we had to pay extra to reapply the carpet protection application that came on the carpet, and they ended up creating a few pulled loops while trying to get out some crayon my son had marked on the carpet. We are still trying to resolve the pulled loops, but I'm disappointed that we were the ones that found them after Got Carpets left.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Terry F.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a $67 Big Deal for an Organic Deep Steam Carpet Cleaning. To the best of my memory, everything turned out fine. It was three years ago, but I don’t remember anything negative.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen E.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was very pleased and I would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rita H.
04/2014
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: They cleaned out stuns in. White rug and scotch guarded. All environmentally friendly which is important for pets. The tech was courteous, punctual, efficient and knowledgeable. A very positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Carlton H.
04/2014
4.0
carpet cleaners
  + -1 more
Very well
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Hazel R.
04/2014
5.0
carpet cleaners
  + -1 more
w
Description of Work: Got Carpets? shampooed and "green guarded" 5 rooms with closets plus a large walk-in closet. Krystle arrived on time (between the window), was professional, polite and business-like. She went to work immediately, and worked steadily. She treated all stains, shampooed every inch of carpet thoroughly, treated it so that it would stay clean longer, and worked "magic" on our floors! The carpet looks like new again. She took great pride in her work, and the result shows. I will definitely call them again, and request that I get the same person to service our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Rita H.
03/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned out stuns in. White rug and scotch guarded. All environmentally friendly which is important for pets. The tech was courteous, punctual, efficient and knowledgeable. A very positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Joshua D.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpets in my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cheri M.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debbie B.
03/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: They tried to sell me on additional carpet protection which was not part of what I originally purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Got Carpets?
Carpet protection is offered but not mandatory we do no employ high pressure sales tactics we ask and inform then move on. This is a the practice of our business and we apologize if this posed an offense to you we appreciate our customers and thank you for your business.

Charles L.
03/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

William S.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned several rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Carol C.
03/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a $67 Big Deal for an organic deep steam carpet cleaning. They cleaned 3 rooms of carpet. It was just okay. There were some spots I feel they could have gone over better, but they were in and out fast and it was a low price. I don’t know if I’ll hire them again. Stanley Steamer does a better job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Got Carpets?
Dear valued customer, we have a 30 day guarantee and hope you will give us the opportunity to come back out and readdress the areas you where not happy with. A representative from our office will be contacting you in effort to better meet your expectations.

Jennifer F.
03/2014
5.0
carpet cleaners
  + -1 more
It went excellent.
Description of Work: They cleaned stairs, a hallway, and our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jayne B.
03/2014
5.0
carpet cleaners
  + -1 more
It was fine. They did a nice job.
Description of Work: He cleaned carpeting in the upstairs bedroom and hallways.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joanne D.
02/2014
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Cleaned carpets in five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sabu T.
02/2014
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$67

Janet S.
02/2014
5.0
carpet cleaners
  + -1 more
But they did a BEAUTIFUL JOB!
Description of Work: They cleaned 3 rooms & a hall. One room was "oversized",so we had to pay an additional 37.50 for that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill J.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

David B.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David W.
02/2014
1.0
carpet cleaners
  + -1 more
It went nowhere.
Description of Work: Provider billed credit card and apparently did nothing. They sent no messages via the list. I got busy with other things and didn't think of it again, and even had to go back thru purchase receipts to confirm I'd really screwed up.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$67

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM