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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 801-825 of 939 reviews

Sharon W.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets. I had already moved what could be moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michael P.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned an area rug and hallway carpeting. Went great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alex P.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

mary lou M.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Allen K.
04/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were polite and punctual, but did the work very fast and not very thorough. They knocked a chunk of drywall off a corner near a bed and did not advise me this happened.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$125

Response from Got Carpets?
We appreciate your feedback and apologize for any inconveniences this may have caused you. We where not aware of the incident as it was not reported. However we would like to reimburse you for any damage caused by us. Again our deepest apologies. Someone will reach out to you for reimbursement.

Rachel P.
04/2015
5.0
carpet cleaners
  + -1 more
It was fine.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Frances R.
04/2015
5.0
carpet cleaners
  + -1 more
great
Description of Work: wine stain on my carpet and my linen couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Wanda R.
03/2015
5.0
carpet cleaners
  + -1 more
n/a
Description of Work: n/a
Rating CategoryRating out of 5
$1

Elizabeth D.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: All went well. We purchased the coupon. It was valid for first time costumers only, but she gave us a fair repeat costumer discount. This is the only company we use to clean our carpets.
Rating CategoryRating out of 5

TONYA T.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have 3 rooms cleaned in our house. We have 2 senior-aged cats and Got Carpets always does a thorough job of cleaning up after them. We probably only have 2 more times to use Got Carpets; we are replacing the floors with hardwood the fall season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue A.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpets accordin to the Big Deal. When they were done, the carpets were spotless. They were excellent. I will always use them in the future. Ecologically sound cleaning is a HUGE plus!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John N.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in 3 rooms and hallway. Did an excellent job! Staff was friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melanie F.
01/2015
4.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: I purchased a Big Deal for them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$75

David K.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: They did a great job! When asked to go over a certain area again, they did so. |They were professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Marty B.
01/2015
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tuan L.
01/2015
5.0
carpet cleaners
  + -1 more
They did a very good .
Description of Work: I used Got Carpets? They did some carpet cleaning for my rentals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
01/2015
5.0
carpet cleaners
  + -1 more
Great work.
Description of Work: Great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eleanor M.
12/2014
5.0
carpet cleaners
  + -1 more
Did a good job!
Description of Work: Sanitized and moved furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Dale M.
12/2014
5.0
carpet cleaners
  + -1 more
went well
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Edward G.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Valerie H.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent carpet cleaning, Krystle did a superb job and I would absolute recommend her...I am looking forward to using her again! Consider your carpet cleaning needs solved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn M.
12/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning using "organic methods" carpet looked dirty days after they left. I think it only removed the very surface dirt and didn't get any of the deeper dirt. Were also hard to get ahold of and confirm the apointment made online.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Got Carpets?
We are very sorry to hear that you was not satisfied with our service. We regret to hear that you did not attempt to reach out to us as we do offer a 30 day guarantee for incidents such as yours. We do make mistakes and things happen this is the reason why we do offer this 30 day guarantee. Someone in the office will reach out to you in hopes of coming back out and leaving you with a better impression of our cleaning service.

James R.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
unknown
Description of Work: They cleaned our carpets and stairs which were badly stained. When they finished the carpets weren't nearly as wet as others we have used, and they looked awesome! They still do a month later!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM