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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 776-800 of 939 reviews

mary S.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Conrad G W.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fast, efficient, and thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Byron H.
08/2015
2.0
carpet cleaners, mattresses, upholstery cleaning
  + 1 more
unknown
Description of Work: Carpets and a mattress cleaned. Stains in the carpet reappeared within several months.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$180

Angelina D.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randi S.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Helen C.
08/2015
5.0
carpet cleaners
  + -1 more
went well
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael and Betsy M.
08/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Tom S.
08/2015
1.0
carpet cleaners
  + -1 more
Did not provide service.
Description of Work: Did not provide service.
Rating CategoryRating out of 5
$125

Francie L.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Got carpets are awesome! They did a terrific job and I would highly recommend them. Very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Richard R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK V.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Elizabeth G.
07/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: All stains remained on carpet after the floor dried, stained like coffee, orange juice stains that should have been easy to remove during cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$170

Response from Got Carpets?
Valued customer, thank you for your feedback and we regret that you were not pleased with your service. We do offer a 30 day guarantee in the event that this should occur. The determining factor in which a stain may or may not come out depends on the history of the carpet. For example, how often it was cleaned or if the manufacturers recommendations for cleaning were followed. It also matters what is used to clean a stain as for most cleaners set stains or leave soapy residues. Also the longer a stain sits the more permanent they become. We feel very confident that if a stain remains that it is a permanent spot. We would be more than happy to come back out at no charge to you to give it another try! Please call 404-447-8658 to schedule a re-visit.

Cindy H.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Kay B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our carpets and put stain guard in one room.Some spots are back.I need to call and talk to them about this.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda B.
07/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Richard L.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn C.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: My coupon had expired, but they gave me credit towards carpet cleaning for the paid value. They did a good job and were timely.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna G.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Carpets, area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alison F.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shaohua Y.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa K.
06/2015
1.0
carpet cleaners
  + -1 more
No call yet. No service!
Description of Work: No one ever called to set up an appointment. I want my money back!

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$125

Response from Got Carpets?
Hello ma'am if you would please check your inbox you will see that we responded on the 22nd and again on the 25th when we did not hear anything from you. We where never ginen a contact number or we would have called ma'am. We apologize for your troubles. Please contact Angie's List to receive your refund.

Kristina S.
06/2015
5.0
carpet cleaners
  + -1 more
great
Description of Work: cleaned carpets, stairs, and closets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

sandra T.
05/2015
5.0
carpet cleaners
  + -1 more
as expected
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Aniko M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Got Carpets professional cleaned 3 of our rooms. The fact that they used organic cleaning agents is definitely a plus! The service and quality of work was excellent. Even tough stains were removed completely. Got it done really fast too! We will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM