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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 726-750 of 939 reviews

Alisa B.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Stephanie M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: All went great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lisa K.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Krista and Walter were awesome and got horrible stains out of my carpets that I thought were a lost cause. I would definitely use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Donya F.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Embria B.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: steamed cleaned carpet - Agreed amount plus additional footage. The A rating is the top since there was no explanation on your rating criteria.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Donna F.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned carpets and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Eric B.
12/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 5 rooms

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$600

Keri K.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. Great. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Frank I.
12/2015
5.0
carpet cleaners
  + -1 more
It went EXTREMELY well!
Description of Work: Alway a FANTASTIC SERVICE! First of all, they are prompt and ready to work. I have use many other carpet cleaners in the past and GOT CARPETS is by far the best. They do high quality work and should be used as the measure for other carpet cleaners. Prior to contacting GOT CARPETS, I called three other carpet cleaners that heavily advertise on TV and radio thinking that I would get a good deal, to my surprise each of their quotes included a travel charge from $17 - $25 additional. I of the belief that if a business have to charge these ancillary charges, why not include them in one number not $115 + $25 travel charge! When I get quotes like that I don't use that service provider!! GOT CARPETS quotes one price or list one price on Angie's LIst and that's it, take it or leave it. Try the service you won't be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Diane T.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivy K.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My carpets have never been this clean.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christina S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets cleaned. Technician was a bit surly, but carpets were remarkably clean and stains have not come back.!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Suzanne B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Crystal cleaned several rooms and stairs removing some very tough stains that we thought would not come out. We really thought we were going to have to replace the carpet but were so pleased with the perfect results. Saved us hundreds of dollars. Definitely will use their services again. Tammy (?) in the office was very accommodating with our scheduling issues and worked with us to make it all come together for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Helen F.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jo V.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The technician was punctual and polite. The work done was efficient and satisfactory. I would used this company again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Spencer H.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Has cleaned my wall to wall carpet in my basement a few times. She is very pleasant, thorough and whatever cleaner she uses is non toxic and does not leave any residue. I enjoy the services a lot.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan L.
10/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: They did 5 rooms, an area rug, a sofa, and two chairs. Had to come back twice to do the furniture due to equipment problems but the work eventually got done and they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie D.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Used Angie's list coupon. Was quoted one price on the phone and another when service was provided. Honored quoted price although charged me and then had to credit because I had already paid through Angie's list.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$100

Donald M.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two stairways and a master bath. Great job and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

amanda L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Purchased a new home and had three bedrooms carpeted cleaned and they came out amazing. Very personal and very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ALLISON S.
10/2015
5.0
upholstery cleaning, carpet cleaners
  + 0 more
Fab!
Description of Work: They did a great job, cleaning all the carpets in the house, and doing the sofa too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Toni Z.
10/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned one room and soaked the carpet. Took long time to dry out

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Response from Got Carpets?
Valued Customer, we are very sorry to hear of your bad experience and regret we where not the company that came out and cleaned for you. I see on Sept.1 you purchased our Big Deal for 67.00 and on Sept. 2nd you canceled the purchase stating you would be going with another company. This was unfortunate and we suggest asking future providers about their satisfaction guarantee if you find you are unhappy with the service how are they going to address it. We offer 30 days for situations such as yours, if your carpet did not dry in the standard 4-6 hour dry time the company should be contacted and a prompt return visit scheduled and the issue addressed to your satisfaction, free of charge.

Cindi K.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$67

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM