Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 601-625 of 939 reviews

Stacey G.
03/2012
5.0
carpet cleaners
  + -1 more
They did a great job and put all the furniture back where it was. The carpet looked amazing afterwards and I will use them again in the future.
Description of Work: I used Got Carpets for carpet cleaning in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leslie S.
03/2012
5.0
carpet cleaners
  + -1 more
.I received a special deal from Angie's List for carpet cleaning and after reading the reviews for this company, decided to go for it. I am so glad I did. Krystal was great. Aside from being an extremely nice person, she is professional all the way. When I needed to reschedule, she was understanding and there was no problem doing so. When the rescheduled date arrived, she called first to let me know she was on her way, which I really appreciated. I added the staircase for cleaning and the charge was very reasonable. She cleaned the carpets beauitifully . After she left, I noticed she put plastic or foam spacers under all the furniture legs. All in all, Krystal did an excellent job. I will continue to use Got Carpets in the future and highly recommend Krystal for anyone considering this service.
Description of Work: Carpet cleaning - 3 rooms, hallway, and staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margot B.
03/2012
5.0
carpet cleaners
  + -1 more
Her prices were fair, they weren't great but average. She was good and thorough. She did a really good job. She was very friendly and personable. I have nothing but good things to say about her. What really stood out about her is that I have a couple of dogs and we live in a 3 story house. The dogs did quite a number on the first floor and she did a really good job of cleaning that up.
Description of Work: I used Got Carpets? to clean my carpets and deodorize.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nadine R.
03/2012
5.0
carpet cleaners
  + -1 more
She did a fantastic job. She did the job quickly and the price was very reasonable.
Description of Work: She stream cleaned my carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas Ryan C.
03/2012
5.0
carpet cleaners
  + -1 more
Krystal was great to work with. She was flexible when I needed to reschedule my appointment. She showed up on time and did a great job cleaning our carpets. I would definitely recommend them and I plan to use them in the future.
Description of Work: They steam cleaned the carpet - three bedrooms, one large hallway and the landing of our stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ALISON T.
02/2012
5.0
carpet cleaners
  + -1 more
Krystle was prompt and professional, and did a thorough job. Carpets look great, don't smell of chemicals, dried when she said would (4-6 hours). She did not attempt to upsell. I would use her services again or recommend her to anyone. I lost track of my coupon and called her 2 days before my Angie's List deal was due to expire and she was kind enough to honor it a day past the expiration date.
Description of Work: I got the Angie's deal discount, and added a couple of services. Krystal cleaned our dining room, downstairs hall, floating steps, upstairs hall, master bedroom & vanity/closet area. I asked her to add the Green-Guard to the dining room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Marcia W.
02/2012
5.0
carpet cleaners
  + -1 more
It went very well. They showed up on time, were very professional, and did a great job.
Description of Work: They cleaned the carpet in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Todd R.
02/2012
5.0
carpet cleaners
  + -1 more
Krystle arrived promptly as scheduled. She was courteous and did an excellent job of cleaning our light colored carpet. When she left, she cleaned up after herself and the carpet looked like new and smelled fresh. We loved the fact that she used no harsh chemicals and is totally green, which meant that our dogs could walk safely on the carpet even before it was dry. We highly recommend her services.
Description of Work: I bought the special of 67.00 and then bought the stain protection once she got here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Linda B.
01/2012
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
I thought Crystal was absolutely wonderful! She did a fabulous job, and she was extremely pleasant and courteous. I wouldn't hesitate to call her again.
Description of Work: I purchased their Big Deal for rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Jason B.
01/2012
5.0
carpet cleaners
  + -1 more
Krystal did an excellent job of cleaning my carpets, she removed many of the tough stains I did not think would come out. I highly recommend using her as I will in the future.
Description of Work: Cleaned carpets and removed and stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194.5

Pamela W.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Communication was excellent and the service provided was better than expected
Description of Work: My entire experience was GREAT. Krystal showed up on time, provided me a through understanding of what to expect and was able to remove stains another company could not. Our home was left in excellent condition without a harsh chemical smell. I would not hesitate to hire Got Carpets again or recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Kerri C.
01/2012
5.0
carpet cleaners
  + -1 more
Very fast, efficient and professional!
Description of Work: 3 rooms and hallway were cleaned. They got up many stains I felt would never come out. I was very impressed with the service and will call again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Khristine R.
01/2012
1.0
carpet cleaners
  + -1 more
Did not go well never returned a call or email
Description of Work: Performance not good at all - cant call or return an email. Saw this great deal and wanted to get it. I have emailed and called and no one has yet to respond to me. I am not sure why. Think it is a bit unprofessional to NEVER return a phone call or email.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Got Carpets?
Hello, I would like to extend my deepest apologies for your unusual experience with Got Carpets. In the past, present and moving forward we have and always will return missed phone calls as well as emails.You are absolutely right it is very unprofessional. I had hired a company to do some search engine optimization work for my website. What I did not know was that they would be setting up different accounts for Got Carpets across the world wide web, attaching different phone numbers to my business phone line and re-routing my emails. I since then have stopped doing business with this company. I do realize that my problem is not yours but i felt you deserved an explanation. I would also like to offer you a free 3 room + hall cleaning. I am hopeful that we can move forward to form a great business relationship. I will look forward to your call to redeem your free service at 404-447-8658 or you can email me at Gotcarpets@yahoo.com. I would also like to apply our Green Guard on the 3rooms + hall at no charge to you. Best, Krystle

Stormy C.
12/2011
5.0
carpet cleaners
  + -1 more
Wonderful service. Very responsive. Squeezed me in pre-holidays on a Sunday. We handled all scheduling via e-mail and Krystal was great with correspondence and very quick! I had my appointment scheduled and completed before one of the other companies I contacted even returned my inquiry! I will be using Got Carpets again.
Description of Work: $550 was for completely cleaning a 3 br rental I was moving out of and stain treating a different large 3 br home. They removed some pretty awful pet stains in my rental, which I appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dorothy B.
12/2011
4.0
carpet cleaners
  + -1 more
They did an excellent job. They were very timely, almost to the minute, getting here. They did it very quickly. They handled the furniture very well. They put it up on blocks and stuff and moved certain things. They did a great job. They also told me what other problem areas I had with the carpets and stuff like that. Overall the product is good that they are using. They are very courteous and very helpful. Price wise I thought it was very good. They don't use products that are high on chemical; they use more on the green stuff. The product they used was good and it dried quickly. I will use their services in the future.
Description of Work: I had Got Carpets to clean the carpets. They did that for me in November. I spent $67 for three rooms. I also bought a protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Eleanor B.
12/2011
5.0
carpet cleaners
  + -1 more
The did an excellent job at an excellent price. My carpets had never been professionally cleaned in 6 years, and I have 3 kids under 7, so my expectations were low on how much they could really clean them, but when they finished they looked great- not a stain or mark left. My only complaint is my appt was from 2-4 , they came at 5:30. They called at 4:30 to let me know they were on there way, however I had to call them at 4 to find out where they were.
Description of Work: Had my carpets cleaned using the big deal, added stairs and a closet for $55 extra. The did an excellent job at an excellent price, my only complaint is my appt was from 2-4 , they came at 5:30. They called at 4:30 to let me know they were on there way. I had to call at 4 to find out where they were.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$110

David S.
12/2011
5.0
carpet cleaners
  + -1 more
Krystal was prompt, courteous and professional. She did a great job and explained at the start what she would be doing. We had a couple of problem areas due to foot traffic and they were cleaned to look like the rest of the carpet in that area. The job took a couple of hours and when they were finished the carpets looked fantastic. Would highly recommend Got Carpets.
Description of Work: 5 room carpet cleaning plus stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SHANNON B.
12/2011
5.0
carpet cleaners
  + -1 more
Krystle called when she was on the way and was just a little early. When she arrived, she and her assistant were very friendly and helpful-treated me like an old friend. She explained to me exactly what service was to be performed and offered me a few options that she thought would be helpful to me (such as sealant). She was very professional and took time not only to do a great job, but also a bit of chit-chat, which I thought was great, especially since I was her last call of the day and I am sure she was ready to get home. In other words, she did not rush the job or me at all. It is clear that Krystle takes a lot of pride in her work and her company. I would highly recommend Got Carpets to anyone and will be calling them each year to have my carpets cleaned! Great experience!
Description of Work: I had the carpets cleaned in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Darlene R.
11/2011
5.0
carpet cleaners
  + -1 more
Chrystal was very prompt, courteous and efficient. I would not hesitate to refer her or use her again.
Description of Work: I had bought the big deal coupon for $69.00. However, I decided to add one room and also the green protection. She did all the rooms, hallway and stairs and got rid of spots which I thought would never come out. I added in some additional items such as an extra room and green protection. I

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dorothy Jean B.
11/2011
5.0
carpet cleaners
  + -1 more
I purchased the deal for 3 rooms of carpet cleaning from Got Carpets. Ms. Krystle Griggie arrived 20 minutes early. She was professional and went right to work. The carpets look wonderful. She was able to get out some tought stains. When the job was finished she pointed out 1 stain that she could not get out. I appreciated her pointing this out as opposed to my finding the stain later. I added stain protection to the job at an additional cost. I have already recommended her to my neighbors. Ms. Griggie is the owner of the business and does outstanding work. I have used many carpert cleaners over the years, none compare to Got Carpets.
Description of Work: I purchased the deal for 3 rooms of carpet cleaning from Got Carpets for $67.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

James S.
11/2011
5.0
carpet cleaners
  + -1 more
What a great company, came on time, did a great job, charged a fair price. They were very nice, great people. Even offered us footies to wear on the damp carped. The carpet was dry in less than 4 hours, just as they said would happen.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nzingha A.
11/2011
5.0
carpet cleaners
  + -1 more
The carpet specialist, Krystle, showed up according to schedule. She and I did an initial walk through of the house. I wanted to focus only on the high traffic areas. There was no pressure to have more rooms cleaned. She understood my objectives and the results far exceeded my expectations. Afterwards, she gladly answered all my carpet care questions and made future recommendations. Krystle is personable, knowledgeable, and skilled. I highly recommend Got Carpets?
Description of Work: We had our great room, hallway, and den cleaned. The equivalent of 3 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

victor S.
11/2011
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
Krystle Griggie the Owner answered my phone call promptly, set the appointment, and showed up as scheduled ready to do the job. I'm a new Home Owner and really was'nt sure what to expect since I never hired a Carpet Cleaner before. I was pleasantly surprised at how her truck mounted equipment, her Knowledge skill, and Experience Transformed my dirty, dull carpets and rugs into the Clean Fresh Smelling Rooms I have Today. I will Definitely use this Company Again!
Description of Work: Had 4 rooms, 2 hallways, stairs, 1 walk-in closet and 2 area - rugs steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jannine M.
11/2011
5.0
carpet cleaners
  + -1 more
My experience was easy, efficient and produced solid quality results. She set up the appointment promptly when requested, arrived on time, worked very quickly, and did high quality work, including on any stain areas. I would definitely recommend this company's services to others!
Description of Work: Steam carpet cleaning and deodorizing of large bedroom, hallway, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

William K.
11/2011
5.0
carpet cleaners
  + -1 more
Three rooms cleaned + hallways as part of the big deal. Showed up right on time (at the early end of their service window) and did an excellent job cleaning our carpets. Got the dog odor out of our guest room from where puppy peed. Overall, very satisfied with the service!
Description of Work: Carpet Cleaning for our upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM