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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 476-500 of 939 reviews

Robert D.
08/2013
5.0
carpet cleaners
  + -1 more
They arrived 15 minutes early which was good with me. Very careful with the equipment they used. Two people did the work. Very efficient. Carpets look great!
Description of Work: Cleaned carpeting in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Timothy E.
08/2013
5.0
carpet cleaners
  + -1 more
The job went very well. These young ladies are exceptionally hard workers. I used them because they had such good ratings. The good ratings are well deserved.
Description of Work: Cleaned several rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Tania M.
08/2013
4.0
carpet cleaners
  + -1 more
Overall the service was done well. My carpets looked nice and I felt more comfortable knowing that no chemicals would harm my animals/ on
Description of Work: The service was good. I felt the vendor put pressure to sell me additional services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

TONYA T.
08/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's List deal for carpet cleaning services by Got Carpets (3 rooms for $99). This was my first time using Got Carpets, and I'm quite pleased with the work. Krystle and her worker showed up on time, got to work, and did a thorough job. My only concern, I made several attempts to reach her a couple of days prior to my scheduled appointment to confirm my appointment. I finally received an email confirmation from her @ 10pm the night before my appointment. I can only assume she is very busy, but she needs to improve upon her communication/contact with customers. Nonetheless, I would use her services again in the future.
Description of Work: Cleaned 3 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

John K.
08/2013
5.0
carpet cleaners
  + -1 more
She arrived within the agreed time slots with an assistant and got right to work. They were efficient an did not waste time. I was very happy with the results. I even got extra plastic footies..
Description of Work: Cleaned 4 bedrooms, hall, stairs,dining and living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dareema J.
08/2013
5.0
carpet cleaners
  + -1 more
We had purchased a big deal for the service, and it was great. They were on time, they worked quickly, and my carpets looked like new when they were done. They also used stain guard in my living room.This was the first time to use them. I just think it is amazing, because I had deep stains on my carpet and the dry time was fast. It must have taken them 2 hours.
Description of Work: We used Got Carpets? to clean the carpets in all the rooms of my house, and the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James P.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Got Carpets arrived a little early. Introduced themselves and evaluated the size and condition of the rugs. They asked about the various services we wanted for the rugs and got right to work. After each rug was cleaned they asked if I thought it was acceptable. When the work was complete theyasked if they could put the furniture (table) back on the rug which they would raise with plastic blocks. I told them the rug was going in another room and they said they would be happy to put it back in that room. This required putting the non slip piece down on the floor, then putting the large rug down and then lifting and raising the desk off the carpet with guards. What wonderful and hard working people. I asked several questions about the future care of the rug which they carefully answered to my satisfaction. Great job by two wonderful people!
Description of Work: Provider cleaned an Oriental rug, a medium sized Turkish rug and a small Turkish rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Larry R.
08/2013
5.0
carpet cleaners
  + -1 more
It worked out fine. They did what they were suppose to, pricing was good and no problems. It is a one person operation so sometimes getting a hold of them was a little difficult.
Description of Work: I used Got Carpets? for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Glad G.
08/2013
5.0
carpet cleaners
  + -1 more
They came right on time. Very easy to work with. The carpets were FILTHY! the stairs were stained terribly!! When they left, the carpets were spotless! And smelled so good! My husband and I thought we'd have to invest in new carpets. It had been years since we cleaned them. Now, we're walking on air and clean carpets!!
Description of Work: Cleaned Berber carpets in finished basement living room, bedroom, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven M.
08/2013
5.0
carpet cleaners
  + -1 more
It was really good. I actually forgot about it and they sent me a reminder. I called her up one day and we scheduled it and she came out. She did a really good job. I was very happy with her. She did what I asked her to do. She offered me another service and I did purchase it. It was for Scotch guard on the carpets. It was optional; it was something that she asked me if I was interested in. So it wasn't an extra charge, it was something she offered and I felt that was OK. She did a very good job and she was very professional.
Description of Work: I have been using a Big Deal for Got Carpets? She did three rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Donna P.
08/2013
5.0
carpet cleaners
  + -1 more
They were great, from my first contact with them throughout the entire process of scheduling and delivery of services. Very professional. Great cleaning equipment. Fast but thorough. Best carpet cleaning I've had in this house. My carpets are showing age, but they brought them back to life. Carpets were dry in about 4 hours for most of the house and a little longer for the hallway. They removed stains, just did a fabulous job. Love that there was no chemical smell, just smell fresh and clean. I will definitely use them again and recommend to friends and family.
Description of Work: Cleaned carpets for 3 br house with carpeted stairs and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

C. Lorraine M.
07/2013
3.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine, no problems whatsoever. They came in and did a great job. I just never received any kind of follow up information from her. She didn't come back and let us know that she'd be available or give us any information on the company. She just pretty much did the service and left. I spent a little bit more. The service wasn't bad, she just didn't have much in the way of customer service.
Description of Work: I used Got Carpets? to do carpet cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$169

karlita S.
07/2013
5.0
carpet cleaners
  + -1 more
Arrived on time and went straight to work.
Description of Work: Cleaning of 4bedrooms, hall, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Peggy B.
07/2013
4.0
carpet cleaners
  + -1 more
Cleaned my carpets, they did a good job, my only complaint was tjhem telling me it would dry in 4-5 hours when it really took 12-15 hours. I would have given them an A if they had done better on the water extraction.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

CELE C.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I bought a Big Deal package and paid slightly more for some additional services. My 20 year old pet damaged carpets looked like new. She worked quickly and was very thorough and professional. I am thrilled with the work that was done.
Description of Work: She cleaned carpets in three rooms and a hall. She also did an excellent job of cleaning a white upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Cindy G.
07/2013
5.0
carpet cleaners
  + -1 more
Nice job, very professional and courtiuos. I will hire Got Carpets again in the future.
Description of Work: cleaned carpets, removed stains and pet odors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Chelsee W.
07/2013
5.0
carpet cleaners
  + -1 more
I can't say enough about her. She was awesome! She came out about four or five days after I called her. There were additional charges beyond the big deal amount. I also got additional scotch guard on top of that and so she honored the $75 off for the entire price. I had the carpet cleaned twice before with two other providers in Atlanta and they never got the stains out and she got them out. So she did a great job!
Description of Work: I purchased a big deal for Got Carpets? She did the carpet cleaning and scotch guard application for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DANIEL R F.
07/2013
5.0
carpet cleaners
  + -1 more
They showed up 10 minutes early, examined the area's that we requested to be cleaned - my request included focusing on the stains around the baseboards and they recalculated the estimate which resulted in a lower cost from the original estimate. They accepted the coupon that I got off of Angie's List for a $75 discount which brought the total cost to $155 - an excellent price for the square footage cleaned. They did a superb job too!
Description of Work: Clean carpets in four rooms, three walk in closets and a two tier staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Amy W.
07/2013
5.0
carpet cleaners
  + -1 more
They showed up exactly at the appointed time and they were considerate, professional, and efficient. I would highly recommend this company!
Description of Work: They cleaned the carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Richard R.
07/2013
5.0
carpet cleaners, drapery cleaning, upholstery cleaning
  + 1 more
Everything with Got Carpets? went fine. They're very good.
Description of Work: I purchased an Angie's Big Deal to get our carpets in our bedrooms, hall and recreation room cleaned. I paid a little more than what I initially paid for the Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen P.
07/2013
5.0
carpet cleaners
  + -1 more
Prompt return call. Easy scheduling, communication. All carpeted areas cleaned, small furniture moved. Excellent results. I will definitely use Got Carpets again.
Description of Work: Cleaned carpets throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa L.
07/2013
5.0
carpet cleaners
  + -1 more
Great job. Did everything I asked and carpet looks great.
Description of Work: Cleaned basement Berber carpet and upstairs plush carpet in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Brandon V.
07/2013
5.0
carpet cleaners
  + -1 more
Very good service, cleaned all the rooms in a timely manner and spent extra time on tough spots that could have stained but was able to get them all out. Took care of moving or putting all furniture on feet so it didn't stain the carpets while wet. All and all a good service for the price.
Description of Work: Cleaned the carpets in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ellen J.
07/2013
5.0
carpet cleaners
  + -1 more
The only problem I had with Got Carpets, is somehow there was some misunderstanding on the day they were to come out and clean. They took care of me very professionally and came out the day they promised. I would use them again and recommend them to my friends.
Description of Work: Cleaned 3 rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Maisha M.
07/2013
5.0
carpet cleaners
  + -1 more
Got Carpets did a great job in my home and completed the job quickly. They were very personable and professional from my first call through the end of the job. It did cost much more than expected after adding in the carpet guard in all rooms than the promo I found on Angie's List, however they did a great job. Would recommend to others.
Description of Work: Cleaned carpets in my 3 bedroom home, stairs, hallways, living room/dining room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM