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Got Carpets?

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed

Business highlights

17 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 426-450 of 939 reviews

Victoria L. T.
10/2013
5.0
carpet cleaners
  + -1 more
They worked with my schedule. They were on time and kept in contact with me. I have a very light colored carpet in my living room and hallway. I was considering replacing my carpet because of the many stains that I couldn't get out. Their method of cleaning got it so clean that I might hang on to this carpet a little longer. I was very happy with the results and their professionalism. I would definitely recommend them to my friends. V. Taggart
Description of Work: Clean our very dirty carpets in 3 room and hallway. They also scotch guarded the living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Patricia W. B.
10/2013
5.0
carpet cleaners
  + -1 more
Fabulous. Efficient, thorough, professional, helpful, friendly. The best! Liked them so much I hired them for another job!
Description of Work: Complete cleaning of downstairs carpets including stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tauna B.
10/2013
5.0
carpet cleaners
  + -1 more
Really happy with the people who came out. They tried to get some paint out with no extra charge. Didn't try to sell us any extras!
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tara R.
10/2013
5.0
carpet cleaners
  + -1 more
Great job! I was surprised by so much professionalism, courtesy and helpfulness. The services were provided by the owner herself, and she was awesome. She offered to move furniture, she did most of the work, and she always had an easy smile on her face. I was impressed and happy with the results.
Description of Work: Cleaned carpets in the whole home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Sandi G.
10/2013
5.0
carpet cleaners
  + -1 more
They were very professional and did a good job. There were a few small stains that they could not get out. They were from my cats so I didn't expect that they could. They took about an hour to finish.
Description of Work: They cleaned three rooms and a hall for the $67.00. I did have to pay an extra 52.50 for the stairs and a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Sandra B.
10/2013
5.0
carpet cleaners
  + -1 more
Angie's List offered a $75 for $150 Voucher Toward Carpet Cleaning which was just what I was looking for. I'd just bought a new home and the previous owners did not clean their wall to wall before moving out. The master bedroom was awful so GotCarpet's coupon was just the fit I needed. We emailed back and forth to find the perfect date and time which allowed me to fit in the cleaning around my work schedule. AND when GotCarpet's arrived on time and professionally, they pointed out that they could clean much more than just the master bedroom for that $75. They cleaned a couple more rooms on the high traffic areas, got spots out that began to show up as the surrounding areas got cleaner and were in and out in record time. I was very pleased and will use them again when it comes time to do my semi-annual wall to wall carpet cleaning. Thanks Angie!
Description of Work: Cleaned my carpet and my high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda M.
10/2013
5.0
carpet cleaners
  + -1 more
They arrived within the window of time scheduled, were courteous and efficient. The carpet looks very good -- night and day different from the dry cleaning done several months earlier.
Description of Work: Cleaned, Deodorized and added a carpet protector to stairs and two rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dee A. W.
10/2013
5.0
carpet cleaners
  + -1 more
Very weel they were on time and quick but not at the expense of doing an excellent job.
Description of Work: Cleaned 2nd floor carpeting after the Air conditioning unit in the attic overflowed and leaked through the ceiling with dirty water and caused a rust stain from the trundle bedspring in a back bedroom as well. Also cleaned a dried stain from a body shampoo bottle that shattered in the master bedroom. Very curteous and professional even managed to get the rust stain up so that it is barely noticeable. Also had GOT Carpets clean the stairs leading up to the second floor. They did an excellent job and I would gladly have them back for aditional services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Tia T.
10/2013
3.0
carpet cleaners
  + -1 more
It wasn't very good. They didn't show up for my original appointment. They never called, though I called them several times. Finally they called me back a couple weeks later and scheduled. When the owner showed up, she said, because they had to reschedule me, they'd give me free deodorizer. I wanted them to do scotch guard on the carpet and she said that if I wanted to do that after the Big Deal purchase of $125 or $150 credit, for which I paid $75, I would still need to put $20 to do it. I asked if, instead of doing the deodorizer they could just do the scotch guard and it would wash itself out. She said yes, she's do that, but I'd have to leave her a good review on Google. I thought it was really unprofessional. I didn't think she did a very good job. It seemed like after she found out I'd purchased from Angie's List she was really quick and not very thorough, because there were some areas of concern. One of the rugs in my kitchen had a milk spill on it and you can still see where the milk had spilled.
Description of Work: I had a Big Deal from Got Carpets? for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$75

Jean C.
10/2013
5.0
carpet cleaners
  + -1 more
Called ahead to confirm appt. and even called to ask if they could come early......... Very professional, uniformed.....great equipment...... I added extra services other than what was on coupon and all priced fairly....... What a pleasant surprise................would definitely recomment them again in the future.............
Description of Work: Cleaned carpets, throw rugs............excellent work......Crystal was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Diane B.
09/2013
5.0
carpet cleaners
  + -1 more
Showed up on time and used care in the cleaning process.
Description of Work: Steam cleaned the carpet in my family room and living room and did an amazing job. They were very professional and would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

sharyn B.
09/2013
5.0
carpet cleaners
  + -1 more
It was great. They were punctual and professional. They did a good job.
Description of Work: We used the "Big Deal" that we purchased for the services of Got Carpets?. They cleaned the carpets. It was for three rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Angela W.
09/2013
5.0
carpet cleaners
  + -1 more
It went well. The two person team arrived promptly at the rental home. They were fine with having to hook up their hose to the back of the house since the front of the house spigot was turned off underneath the house. the did not try and upsell me on any additional services, but did inform me of other services. There wasn't any push for it at all, but I did opt to do the Green Guard for $81in additional to the Angie's Deal price of $67 for the 3 rooms and a hall. 10 year old Berber cream color carpet looks really good compared to what is looked like before!.
Description of Work: Provider organic deep steam cleaned 3 rooms and a hall and applied Green Guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Janice S.
09/2013
3.0
carpet cleaners
  + -1 more
the service provider was very nice but I had 3 bedrooms a dining room and a family room with 2 hallways and it was considered 9 rooms. the furniture wasn't even moved so the square footage was even smaller. my entire house is only 1800 sq ft with kitchen and 2 baths excluded. I felt it was very expensive for the work done. the carpets were clean but I will try a more affordable service provider in the future
Description of Work: cleaned entire house but didn't move any furniture. 1800 sq foot house excluding kitchen and baths

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$500

Gregory and Barbara A.
09/2013
5.0
carpet cleaners
  + -1 more
I very much liked the people who work with Got Carpets. They came early (called me beforehand) which worked well with my schedule. I took the two person team downstairs and we discussed what I needed done and what they would do. Before I knew it they were finished and came upstairs. They did a great job! It took the carpet 6 hours to dry because I didn't have the air conditioning turned on downstairs. Thank you Got Carpets!
Description of Work: The provider cleaned the carpet in the basement, worked on a larger stain there and cleaned several small stains from pets that were upstairs. This is why the price was $150. Each stain cost an extra $10 because they were outside the basement cleaning area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dawn S.
09/2013
5.0
carpet cleaners
  + -1 more
Very professional and timely. Did a great job and didn't try to sell me a bunch of other things. Will definitely use them again.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Derrek E.
09/2013
5.0
carpet cleaners
  + -1 more
The vendor was very punctual and call a couple of times to confirm appointment. While the quality of work was exceptional, it's the little things that have a tendency to add up. For example, if your bedroom has a sitting room that's extra. Walk in closets are also extra. All but one of the bedrooms had a walk in closet and the master bedroom had a sitting room as well. She honored the $129.00 special, even though it had expired, which was very commendable. Even though the walk in closets and sitting room, tacked on extra cost, she did an "AWESOME" job and I will use her again. Next time, I'll have a better idea of what to expect from a cost perspective.
Description of Work: Cleaned 4bedrooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Barbara C.
09/2013
5.0
carpet cleaners
  + -1 more
They were on time, they moved the heavier furniture around to clean. There were two people that showed up. They did the work within the time frame and I had time to inspect the carpet. I had them clean two additional rooms for an extra fee. The two additional rooms were $75.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Rita J.
09/2013
3.0
carpet cleaners
  + -1 more
Punctual. LIMITED SERVICE AND EFFECTIVENESS 1. I had to supervise to make sure that furniture was being moved to complete the cleaning. Otherwise some of it would not have been done. 2. Organic cleaning MEANS THAT ANY DIRTY PATHWAYS ARE LIMITED AS TO HOW CLEAN THEY CAN GET. This was told to me by the provider when she was doing the service. 3. Most of the floor was covered by a synthetic area rug which means that the carpet underneath did not need to be cleaned. HOWEVER THE PROVIDER WOULD NOT, WITHOUT AN ADDITIONAL HEFTY CHARGE, do a quick once-over on the area rug. If it had been wool I could understand concerns about the possibility of dyes running but mine was synthetic. She seemed to unaware that this put an end to any ideas of using her in the future. It would have been better and at the same price to rent a cleaner and have done the whole job better myself.
Description of Work: steam cleaned some of my carpets

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$67

Response from Got Carpets?
In reading this review I found that I was very disappointed in our inability to communicate our services to you. I wish that you had called into the office if you had questions or concerns during the service that you felt where unfair or unclear in July. We have a 30 day guarantee on our work, however we are willing to come back at no charge to you a valued customer.

Pat C.
09/2013
5.0
carpet cleaners
  + -1 more
They showed up on time and called 30 mins before hand to confirm which was nice. Overall service was okay. Would use them again.
Description of Work: Cleaned the berber carpets in the entire house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

John E.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived on time, very professional, fast, and took care to do quality work. It doesn't get any better than that, GREAT service!
Description of Work: Cleaned carpets in the living room, bedroom, hallway, and office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Ginny M.
09/2013
5.0
carpet cleaners
  + -1 more
They were able to clean the carpets better than anyone else. They were very personable and responsive. We were pleasantly surprised by the service.
Description of Work: Carpet cleaning – pet stain removal. Krystal from Got Carpets (and Walter) did a fabulous job! This was the first time I used Got Carpets, and was extremely happy with the end results. Stains were gone. Carpets looked like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Jane B.
09/2013
1.0
carpet cleaners
  + -1 more
The company contacted me after I purchased and first told me that the offer was only good for wall to wall carpet. I purchased the offer in August and she could not come until the middle of September. I emailed her a week before asking if she could do area rugs while she was here for extra fee and she said she could. Then no one came nor called.
Description of Work: I purchased a Big Deal from Got Carpets?.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Got Carpets?
We emailed this customer explaining that this is a family owned and operated business. Due to a recent tragic death in our family we have been unable to execute our normal level of excellence. At this point we say to (removed member name) and all other valued customers we offer our most sincerest of apologies and our goal from this point on is to continue with the professional service that we provided in the past. To (removed member name) personally, we regret that we were unable to add you as a happy valued customer. We were more than happy to issue you a refund through Angie's List and we wish you the best in the future.

janis M.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Removed spots on sofa and recliners. Did a spot check with chemicals before cleaning oriental rug. When necessary, went over areas that were heavily dirty to make sure everything was clean. Note: Purchased a second coupon from Angie's list to clean the rest of my home that was not included in this coupon.
Description of Work: Cleaned carpets in 2 rooms, 1 oriental rug, 2 additional area rugs; sofa with dual recliners; and 2 additional recliners. Sofa & recliners were oversized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susanna R.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent experience! On time, great job and the carpets looked like new. The house sold in 2 weeks!
Description of Work: After we moved into our new house and were trying to sell our old house, we had the carpets cleaned there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses

FAQ

Got Carpets? is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Got Carpets? offers free project estimates.
Yes, Got Carpets? offers eco-friendly accreditations.
No, Got Carpets? does not offer a senior discount.
Yes, Got Carpets? offers emergency services.
Yes, Got Carpets? offers warranties.
Got Carpets? offers the following services: Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
Ask for details.

Contact information

PO Box 311, Avondale Estates, GA 30002

http://www.GotCarpetsAtlanta.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM