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Ridgeway Mechanical

Plumbing, Water Heaters, Drain Cleaning,

About us

Established in 1985 by Alan Ridgeway, Ridgeway Mechanical is backed by 34 years of industry experience. Ridgeway Mechanical provides the finest in customer service, great customer support, and prices that can't be beat! Through our commitment, experience, and expertise Ridgeway Mechanical Inc. has established a business relationship with our customers that will last a lifetime! Call for same day service (770) 354-4594 today. Our Plumbers. Our service plumbers are licensed, experienced, and ready to take care of all your plumbing needs. In addition to being state certified, they participate in training classes for new products, services, and skills. This ensures that we are always on the leading edge of technology and efficient service options that save you time and money. New products and services are being introduced into the plumbing market regularly, and it is important for us to be educated such advancements so you receive the highest quality service. While all of our plumbers are well-versed in all aspects of residential and light commercial service work, some also have specialized skills that enable us to focus on certain areas of the plumbing trade. Areas such as tankless water heaters, trenchless waterline technology, sewer line installations, slab leaks, and complete home re-pipe services are important skills for our technicians to possess. Fortunately, no matter what your plumbing needs, we have the perfect technician for you. Our Mission. To provide our customers with the highest quality, most reliable plumbing services possible at low, competitive rates. We strive to maintain the highest quality standards for both our employees and their work, while upholding strong, continuing relationships with our customers. We want to be your source for ALL your plumbing needs, present and future.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Complete plumbing, replacement, drain cleaning & video camera inspection, boring under driveways & trenchless technology, grey poly pipe re-plumbing & water heater installation.

Services we don't offer

Septic tank pump out.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 176-200 of 202 reviews

Brian G.
11/2015
5.0
plumbing
  + -1 more
Great! Very professional.
Description of Work: Install new water line from street to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Paul E.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared a drain, did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Hung P.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen H.
12/2014
5.0
plumbing, sewer cleaning
  + 0 more
Perfect!
Description of Work: Cleared exterior sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

CYNTHIA C.
12/2014
3.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I purchased the Big Deal, we set up the appointment and agreed that they would call me at least 30 minutes prior to arrival. Well there was a change of plans but NO one called to let me know. The appointment time was about to expire. So I called their office and the person who answered the phone apologized profusely and admitted that it was her fault. We then set the appointment for the next day and the work was done. This was my first experience with this company and chose them based on the reviews on Angie's list. Hopefully for other customers next time there's a change of plans, they'll be more conscientious about earlier communications.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
2.0
punctuality
1.0

$49

Mark A.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Ridgeway Mechanical
Thanks [removed member name], We try our best.

Jason F.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sharifa M.
03/2014
5.0
drain pipe
  + -1 more
.
Description of Work: New water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DIANE M.
05/2012
5.0
plumbing
  + -1 more
Good experience.
Description of Work: Service call to find and shut off sprinkler valve that irrigation company could not locate. It took them all of two minutes to locate it and fix the problem with the sprinkler system even though they are not a sprinkler system company. On time, under budget, friendly, responsive. Definitely will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

CHRIS D.
03/2011
5.0
plumbing, home remodeling
  + 0 more
They did a good job.
Description of Work: They installed a bathroom tub, a sink and a toilet. They also ran piping for a laundry room in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

amy A.
01/2011
4.0
plumbing, drain cleaning
  + 0 more
well
Description of Work: faucet repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SALLY R.
11/2010
5.0
plumbing
  + -1 more
Very well
Description of Work: Needed two new 50 gallon water heaters. Also needed extensive repiping to correct original setup. Eddie explained everything that was involved and did an outstanding job. He was very professional and stayed until 8PM to finish the job. Price also includes a new toilet (plus installation) and a new water pressure valve. Would use them again in a heartbeat. They beat a similar quote by over $1000.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rick Z.
09/2009
5.0
water heater repair
  + -1 more
Great!
Description of Work: Water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Sheryl L.
06/2009
5.0
plumbing, drain cleaning
  + 0 more
Great.
Description of Work: Sinks didn't drain, toilets made horrible noise when flushed, no water pressure He discovered our pressure was set too low which when increased eliminated the noise problems. He found a way to fix our kitchen drain without having to replace the disposal. He set all of the sinks to allow for more water to drain when running. All of this was done without having to make additional purchases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

BETH AND BILL G.
02/2008
4.0
plumbing
  + -1 more
unknown
Description of Work: Set up laundry room sink & repaired pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

JILL S.
08/2007
5.0
plumbing
  + -1 more
Very Well.
Description of Work: I have been getting different advice from 2 plumbers on the installation of a dual check valve at my water meter. I called Ridgeway as a 3rd party to get an objective opinion. He was a lot of help. I now understand which is the correct action to take. Thank you Ridgeway.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

06/2006
5.0
plumbing
  + -1 more
I feel they are very trustworthy. They were on time. The prices are excellent. They did what they said they would do when they said.
Description of Work: They did plumbing in the bathroom. They jackhammered the floor for the shower drain. They ran all the lines, put in shower drain, shower, toilet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SHARON C.
05/2006
5.0
appliance repair, plumbing
  + 0 more
Salvador, the plumber, was on time & well organized. The work was completed to our satisfaction and was reasonably priced. He took care that none of the pets escaped. I received a call back from the owner quickly upon my initial contact. They set up a date and time for the work to be completed, and everything went as planned. I would certainly use them again!
Description of Work: Replace insides of four toilets and check for possible leak from kitchen refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ROB R.
05/2006
5.0
plumbing
  + -1 more
Simply put, I am a raving fan of these guys. The guy who did the work, Mike, was knowledgeable and efficient. Due to a faulty pre-existing shut-off valve, we had a leak that caused some ceiling damage on the 1st floor below the work being done. Without hesitating, Alan (the owner) refused to charge me a dime (even though all work was completed). He also helped me get the ceiling issue fixed. He turned what I believe was a rare mess for him into an extremely positive experience for me. I can't recommend him highly enough. I wish Angie's List allowed me to give A Pluses!
Description of Work: Polybutylene pipe removal and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,320

CHERYL G.
04/2006
5.0
plumbing
  + -1 more
The service was excellent. I called, and although it wasn't an emergency, they sent a plumber immediately. I liked the fact that he refused to come in my house with his shoes on, even though I told him it wasn't wet out and I have hardwood floors. He quickly and professionally diagnosed the problem, left to purchase a new disposal and was done in less than an hour. He actually cleaned up a mess that I had made from the leak. He also said there were garbage disposals more expensive, but he felt the mid range one he purchased was of good enough quality... wow... not willing to rip me off! I would definitely call them again.
Description of Work: Replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

03/2006
5.0
plumbing
  + -1 more
He is very trustworthy, very professional and reliable. Does an excellent job.
Description of Work: Installed a new shower system, fixed a toilet and a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSANNE P.
02/2006
5.0
plumbing
  + -1 more
Alan Ridgeway is a gem. He's honest, professional, and his work is top quality.
Description of Work: Replaced broken sewer and water main lines into house. Had to dig up landscaped front yard and go under retaining wall - kept the disturbance to a minimum and not a single plant was lost. Fast work, honest company, will definitely recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Deborah B.
02/2006
5.0
plumbing
  + -1 more
I used Ridgeway Mechanical in an emergency situation on a weekend, no less, when other plumbing companies were quick to tell me of their exhorbiant service charges on the weekend. Alan Ridgeway charges no special charge for the weekend, does a thorough job, knows his business and gives reasonable and quality service. And very personable and trusting, even billed me for the work and I am a first time customer. That impressed me most, his willingness to work in cold temps to fix my problem and trust that he would receive payment from me through billing. Like the good old days when we trust that people will do what they say they will. Alan Ridgeway is on my permanent list of contractors to call for plumbing problems.
Description of Work: Alan and his crew replaced a drainage water pipe leading from the water meter to inside my basement level of a rental house. I have tenants living in the house, and they discovered a leak in the drainage pipe (galvanized) on a Saturday. By Sunday morning, the problem was corrected. Ridgeway Mechanical replaced my galvanized pipe with a new PE pipe made to last past my life time, hand digging ground in snowy weather (the weekend that Atlanta got some snow). And most amazing of all, with no extra charge for the weekend hours. My tenants are happy, and I was so relieved to find someone to attend my problem so promptly and efficiently. I was also a first customer, and will definitely be a second and third if necessary as my husband and I own a collection of rental properties. Needless to say, I am glad to find Alan and include him on my list of people to call for plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

JOHN W.
12/2005
5.0
plumbing
  + -1 more
ALAN WAS RECOMMENDED BY NORTH ATLANTA PLUMBING BECAUSE HE SPECIALIZES IN THE TYPE OF WORK I REQUIRED. I CALLED ALAN LATE FRIDAY NIGHT AND HE COMPLETED THE JOB EARLY MONDAY. GREAT SERVICE AND GREAT WORK!
Description of Work: RAN NEW PIPE FROM HOUSE TO METER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

DAVID T.
07/2005
5.0
plumbing
  + -1 more
GREAT EXPERIENCE FROM START TO FINISH. AFTER DISCOVERING THAT THE MAIN WATER LINE TO OUR HOUSE HAD BURST ON A TUESDAY, AND GETTING ALAN'S NAME FROM ANOTHER ANGIE'S LIST CONTRACTOR (WITH AN OVERALL A GRADE), I SPOKE WITH ALAN THAT NIGHT. HE IS AN AUTHORITY ON REPLACING ''BLUE POLY'' WATER LINES (WHICH APPARENTLY BURST OFTEN ENOUGH TO HAVE SPARKED A CLASS ACTION LAWSUIT), HAVING REPLACED 20,000+ LINES. ALAN CAME OUT THE NEXT DAY (AT THE TIME HE SAID HE WOULD), QUOTED ME A REASONABLE PRICE ON THE SPOT, AND COMPLETED THE WORK THAT SAME DAY. ALAN IS EXPERIENCED, PROFESSIONAL, AND RESPONSIVE.
Description of Work: REPLACED MAIN WATER LINE BETWEEN WATER METER AND HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

1490 Wesley Pkway, Atlanta, GA 30342

http://www.ridgewaymechanical.com

Service hours

Sunday:
9:30 AM - 4:00 PM
Monday:
6:30 AM - 6:00 PM
Tuesday:
6:30 AM - 6:00 PM
Wednesday:
6:30 AM - 6:00 PM
Thursday:
6:30 AM - 6:00 PM
Friday:
6:30 AM - 6:00 PM
Saturday:
6:30 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP006430
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Sewer Cleaning,
Drain Pipe Installation,
Excavating,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines,
Water Coolers,
Water Filtration and Softening

FAQ

Ridgeway Mechanical is currently rated 4.7 overall out of 5.

Sunday: 9:30 AM - 4:00 PM

Monday: 6:30 AM - 6:00 PM

Tuesday: 6:30 AM - 6:00 PM

Wednesday: 6:30 AM - 6:00 PM

Thursday: 6:30 AM - 6:00 PM

Friday: 6:30 AM - 6:00 PM

Saturday: 6:30 AM - 6:00 PM

Ridgeway Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ridgeway Mechanical offers free project estimates.
No, Ridgeway Mechanical does not offer eco-friendly accreditations.
No, Ridgeway Mechanical does not offer a senior discount.
Yes, Ridgeway Mechanical offers emergency services.
Yes, Ridgeway Mechanical offers warranties.
Ridgeway Mechanical offers the following services: Complete plumbing, replacement, drain cleaning & video camera inspection, boring under driveways & trenchless technology, grey poly pipe re-plumbing & water heater installation.
Septic tank pump out.

Contact information

1490 Wesley Pkway, Atlanta, GA 30342

http://www.ridgewaymechanical.com

Service hours

Sunday:
9:30 AM - 4:00 PM
Monday:
6:30 AM - 6:00 PM
Tuesday:
6:30 AM - 6:00 PM
Wednesday:
6:30 AM - 6:00 PM
Thursday:
6:30 AM - 6:00 PM
Friday:
6:30 AM - 6:00 PM
Saturday:
6:30 AM - 6:00 PM