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Mark the Mover Inc

4.8(
288
)

Moving Companies, Hauling, Piano Movers,

... +1 more

About us

*FULL SERVICE, LOCALLY OWNED & OPERATED MOVING COMPANY* We offer household relocation, commercial moving, office moving, packing, packing help, unloading, household goods storage, crating, palletizing, and banding. We sell moving boxes and packing supplies at a fair price. Our secure, private, climate controlled warehouses are available for both long and short term storage.

Business highlights

47 years of trusted experience

Services we offer

Residential and commercial moving, packing, shipping, piano moving, transport, delivery, artwork installation, crating and storage facilities.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8288 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 226-250 of 288 reviews
David Y.
10/2017
5.0
moving companies, piano moving
  + 0 more
Excellent A++++++++
Description of Work: They moved a house full of furniture some fine antiques 50 miles
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,409
James J.
11/2016
5.0
moving companies
  + -1 more
On time as quoted
Description of Work: House move
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Stephanie M.
03/2016
5.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: moved furniture and household goods
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Robert F.
02/2016
5.0
moving companies, storage units
  + 0 more
unknown
Description of Work: Moved two large pieces from storage to home |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL M.
02/2016
4.0
moving companies
  + -1 more
unknown
Description of Work: Moving is never pleasant. They did a fine job. Could have been more careful with things, but overall just fine. Pricing was fair and honest.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$12,500
Anthony B.
02/2016
5.0
moving companies
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly G.
02/2016
5.0
hauling services, moving companies, storage units
  + 1 more
unknown
Description of Work: Moved furniture & belongings to a storage facility. They were there Before the scheduled time - very professional & friendly- went above & beyond what I expected- Excellent Service - Excellent Crew!!! 5 stars
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ellen R.
01/2016
3.0
moving companies
  + -1 more
unknown
Description of Work: They broke my favorite mirrored chest.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$800
Response from Mark the Mover Inc
We regret that Ms. [Member Name Removed] was not completely satisfied with her moving experience however it is important to understand several basic facts when engaging the services of a moving company. First, transit related damage is an inherent occurrence that can happen anytime a customer’s furnishings are being moved. Well respected and professional moving companies like Mark the Mover, Inc. provide top quality training to their crew members. Additionally, every effort is made to insure that a customer’s furniture is well protected. Despite the extra steps, preventive measures and well intended precautions, furniture damage can occur. That is why governmental regulatory authorities mandate that moving customers must be offered damage coverage. A customer may purchase an adequate amount of coverage or they may choose a basic free option that provides minimum protection. In Ms. Rosenthal’s case she opted for the bare minimum protection. Second, a household goods move is a contractual agreement between two parties, the customer and the moving company. Each party has rights and each party has responsibilities. It is the customer’s obligation to pay for the moving services received prior to other matters, such as a damage claim, being handled. Unfortunately Ms. [Member Name Removed] refused to pay for the moving services that were rendered. Her choice no doubt caused her unnecessary stress and aggravation. Eventually when she fulfilled her contractual agreement and paid her bill, Mark the Mover, Inc. moved quickly to handle her claim. Ms. [Member Name Removed] was presented with two options to resolve her claim. The first option offered a full and satisfactory repair of the damaged item, contingent upon Ms. [Member Name Removed] paying for her share of the expense not covered by her damage contract. Ms. [Member Name Removed] did not like this offer. The second proposal provided Ms. [Member Name Removed] with a settlement check for the damaged item. The amount offered in the settlement check exceeded Mark the Movers contractual obligation by several hundred dollars. Ms. [Member Name Removed] agreed to accept the settlement check. While not all household goods moves can go problem free, the manner in which a mover addresses an issue will separate a top shelf company from a run-of-the-mill company. Any reputable moving company will take all necessary steps to lessen or eliminate potential damage, they will abide by the governing rules and regulations and they will move quickly to adequately address and resolve their customers concerns. In this respect Mark the Mover, Inc. fulfilled its obligation and did in fact go above and beyond what a household goods mover is required to do.
Victoria B.
12/2015
5.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: Moved furniture from store to storage locker
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Ronald T.
11/2015
3.0
moving companies
  + -1 more
unknown
Description of Work: Very young crew, not as professional as I had expected (they dressed and acted their age), very overpriced for quality of service received.
Rating CategoryRating out of 5
Response from Mark the Mover Inc
We regret that we did not fulfill Mr. [member name removed]’s expectations on his move. As one of Atlanta’s most trusted and long standing premier moving companies, we strive to achieve a 100% satisfaction rate for all our customers. In this case we appear to have come up short of our goal. Nevertheless we do appreciate our customer’s feedback and the opportunity to express our point of view on Mr. [member name removed]’s move. Two issues were raised as points of contention by our customer. The first issue is that we provided a young and non-professional crew to conduct the move. The second concern pertains to Mr. [member name removed]’s belief that his charges were excessive relevant to the service that was provided. With regards to the moving crews that we provide, on Mr. [member name removed]’s move the crew was young however they were experienced. As a rule our crew members wear a standard uniform of t-shirt and appropriate work pants however given the feedback it appears that a less than acceptable perception was created. We cannot agree with Mr. [member name removed]’s claim that his move was overpriced for the service that was provided. The hourly rate that was charged is well below the maximum allowed by the state regulatory commission and it is competitive with other top tier Atlanta moving companies. In fact in Mr. [member name removed]’s direct feedback to Mark the Mover he noted that the crew worked hard and did an “awesome job.” Such comments would seem to convey a sense of value. Additionally, no damage occurred on our customer’s move. So we take these things as positives and an affirmation that more went right with the move than went wrong. Still we fell short of our goal of 100% satisfaction. For that and for the perception that was created we sincerely apologize.
Linda H.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved our household goods into their storage facility until we close on new home.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Barbara C.
11/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,600
John D.
07/2015
5.0
moving companies
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
SHEILA S.
06/2007
3.0
moving companies
  + -1 more
They are just as slow as can be. I had to chase them on a hot summer day because they just loafed around. I was paying them by the hour at $140 so I wanted them to get a move on it. There were three guys and it took them like six to eight hours to finish. They did show up and were very efficient, they just did not hustle enough I guess.
Description of Work: I had my boxes and belongings in my tiny little 900 square foot home moved one mile by Mark The Mover.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,000
Eric C.
06/2007
4.0
moving companies
  + -1 more
Overall, movers did a fine job. Brought an extra guy at no cost to me (paid for four men, and five showed up) which probably saved me some money, but I think it was the fifth guy's first day. Some of the language probably wouldn't have been appropriate if my wife was around, but I wasn't offended. Probably were not moving as quickly as they could at load in, but I didn't feel the need to say anything. Weren't as careful as others movers I've used, but I'd still recommend them.
Description of Work: Local move from a two bedroom apartment to a house.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
SUSAN C.
06/2007
5.0
moving companies
  + -1 more
It went pretty well. Even in the busy summer season, they were able to schedule me within a week of me calling. They told me that they would be at the storage unit between 8 am and 9 am on the appointed day. They called me a half hour ahead of time to let me know they would be there at 8:30 and they were right on time. I had contracted for 3 guys and a 20' truck for $130/hr. They actually sent 4 guys at no extra charge, which was great. Unfortunately, there were boxes and things that wouldn't fit on the truck, so the entire job wasn't completed. In fairness, they based the size of the truck on my description over the phone. The lead guy on the team was personable and hard working. I gave them a $50 tip.
Description of Work: They moved things out of a 15 X 12 storage unit to my home nearby and relocated a few boxes from one spot to another in my home. They unloaded the truck mostly into my garage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
JESSICA W.
05/2007
5.0
moving companies
  + -1 more
I hired Mark the Mover for my move from Decatur to Smyrna. They provided me with 4 men and a truck. The men arrived promptly at my old house at 9am and had all my items into my new house by 2pm. They were courteous and efficient. They wrapped my furniture well in plastic wrap and for more fragile items they offered cardboard protection. They were careful in moving my furniture and nothing was damaged in the move. I would definitely recommend Mark the Mover for local moves in the Atlanta area.
Description of Work: Move furniture and boxes. I had all small items packed in boxes prior to movers' arrival.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
MATT S.
05/2007
5.0
moving companies
  + -1 more
Great job! I had a last minute problem with closing and had to store some furniture with them. They took the glitch in stride, accomodated me, safely took care of my furniture and delivered in the rain. I had a little countertop damage due to a screw on a microwave protruding. They took responsiblity for it without a problem or excuse and it was fixed prompty. Customer service is too often lip service. This company delivers it!
Description of Work: They moved my 4 bedroom home into a 2 bedroom condo. This required them to wrap furniture, transport stereo equiptment and TV's and go up an elevator to deliver.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kyle C.
04/2007
5.0
moving companies
  + -1 more
I called on a Wednesday to set up a move for the next Monday. Brandi said they'd be there between 8 and 9. They showed up at 8:30 and the work begin. I had a dryer and sofa to be set by the curb for trash pickup, a desk and a love seat to be moved downstairs at the apartment (to stay) and the rest to my house. So it was complicated. Everything was done very well; the crew was professional and took care of all items. The crew that worked for me was "Bruce's Crew" and I told them I'd give some good words for their good work. They did a fine job. The only reason I gave a B on professionalism is that one of the crew had a very bad cold, and should have stayed home to protect his coworkers and clients (and take care of himself). But it didn't affect his work one bit -- and he frankly told me he needed the work and the paycheck and couldn't afford a day off.
Description of Work: Moved from a two-bedroom basement apartment to a two-bedroom home, about 5 miles apart.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Judy B.
04/2007
5.0
moving companies
  + -1 more
This was my third time using Mark the Mover. I've used other companies in the past, but I wouldn't use anyone else ever again. I recommend this company highly.
Description of Work: Three very pleasant, polite, hard-working men moved furniture and personal belongings from a second-floor apartment to a house about 20 minutes away. The charge was $130.00 per hour with a two-hour minimum; a one-hour deposit ($130.00) was required when booking the appointment. They took great care to protect everything from damage, and once we got to the house, they were willing to move things around until I was satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$390
KRISTINE W.
03/2007
5.0
moving companies
  + -1 more
They arrived on time and were professional, courteous, worked quickly and did an excellent job. They had a real challenge with the hot tub but were able to handle it with a little extra help. The rest of the move went perfectly and I would recommend them.
Description of Work: Moved furniture and a hot tub from Georgia to Florida.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
RICARDO D.
02/2007
5.0
moving companies
  + -1 more
As smooth as a move can go. This is the second time I've used Mark the Mover, and the experience was top notch. Crews are friendly, helpful, and work their tails off. Initially, they estimated me for a 2 trucks and six movers at $230 an hour. That seemed high to me, but I went with their instincts. Boy were they spot on. We filled the first truck to capacity, then the second one over halfway. I'm glad I listened to the estimate. :) I had to move my moving date twice, and both times they were completely flexible.
Description of Work: Moved us from our 4 bed, 2.5 bath house into our new 4 bed, 2.5 bath house. :)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,725
BOBBIE N.
08/2006
5.0
moving companies
  + -1 more
This service provided us with a very timely, cost effective, and low-stress moving experience. The men were friendly and professional. The price was an unbelievable deal! Could not believe how efficient these men were at getting the job done, with very minimal scratches to our walls and with great attitudes. We had many boxes not labeled (shame on us) and the men were patient and friendly as we sorted through to find their destination. Overall, this was an outstanding experience with above and beyond service and price!
Description of Work: Movers picked up items from a packed 10'x20' storage unit in Acworth, then drove to Holly Springs to pick up several items including a piano and large chest freezer, then to Cumming to pick up items including a large computer desk and heavy drafting table, and finally to our new home in Cumming. All items were unloaded and brought into our home (3 level home), and after all of that, they unloaded a huge POD unit that was in our driveway. The POD had many large, heavy items including a treadmill, washer & dryer and fridge. Just to give you an idea, we have 5 BR and a full basement with formal living & dining room areas in addition to the family room and breakfast area. We were provided with four men and a large moving truck at $170/hour. These men knocked it out in 8 hours - no lunch or break at all!!! Don't know how they had the energy to do it! The crew leader's last name was Nebraska. Professional from the original call (talked to Paul) to the final singing of paperwork.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,360
NANCY O.
07/2006
5.0
moving companies
  + -1 more
The moving team was excellent--polite, professional, and got the job done quickly. They arrived on time and moved everything efficiently and without damage. I did my own packing but would gladly have them do it next time. The price was reasonable also.
Description of Work: Moved my furniture and belongings from an apartment to a house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$501
PAMELA P.
03/2003
5.0
moving companies
  + -1 more
THEY WERE ON TIME AND FRIENDLY AND FAST.
Description of Work: THEY MOVED US TO OUR NEW HOME.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

1500 Carroll Dr NW, Atlanta, GA 30318

http://www.markthemover.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Moving Companies,
Hauling,
Piano Movers,
Storage

FAQ

Mark the Mover Inc is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 4:00 PM

Mark the Mover Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark the Mover Inc offers free project estimates.
No, Mark the Mover Inc does not offer eco-friendly accreditations.
No, Mark the Mover Inc does not offer a senior discount.
No, Mark the Mover Inc does not offer emergency services.
Yes, Mark the Mover Inc offers warranties.
Mark the Mover Inc offers the following services: Residential and commercial moving, packing, shipping, piano moving, transport, delivery, artwork installation, crating and storage facilities.
Ask for details.

Contact information

1500 Carroll Dr NW, Atlanta, GA 30318

http://www.markthemover.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM