Mark the Mover Inc

We relocated from Smyrna to Roswell and they did a terrific job. They weren’t the least expensive option, but when I checked references (and I checked dozens of movers), these guys consistently got high marks (no pun intended) for professionalism in their moves, which is what we were looking for, and they “delivered”.

The members of the crew were polite, friendly, and professional. They were very careful both with the furniture and floors/walls in both houses and made sure that everything was done to our satisfaction.

Everything went according to what was promised. The right timing. The right price. Professional people who took care of our household items.

Workers did a good job. Please read the contract carefully as we were charged $220 travel fee for going from their business to our house and from the storage unit back to their business. This suprised us.

Our move was excellent because of Mark the Movers. They arrived on time, were very professional, Worked fast and unloaded fast. My wife and I have moved several times in the past 15 years and Mark the movers was hands down the best moving team we ever had!!

The guys did a great job. Mitchell A., Dominique P., Demario T. and Donald S. were helpful, friendly and always moving.

From scheduling to payment to rescheduling to actual work, the Mark the Mover team was amazing! I was highly impressed from the initial phone call. Brian (I think that was his name) asked specific questions about the square footage of the house, the special pieces we needed to move, and the details of the locations. He didn't seem to be at all rattled by the fact that I didn't know (yet) whether we'd moving some stuff into a storage unit and some into an apartment/house. It was obvious this wasn't his first rodeo. The contract signing and down payment was all handled seamlessly via electronic means (e-sign, email, etc.). As the move date neared, we realized that we wouldn't need the packing help we had booked. I called back to cancel the packing. Again, I talked to a very helpful guy named Paul, who didn't seem phased by my request; within minutes, he had the packing date canceled, the packing deposit applied to the move, and a confirmation email sent that detailed it all. The day before moving day, I received a "are you ready?" call, and the next morning, Charley called at 9am and said, "here we come!" And they hit the ground running! Charley toured through the house with me while the team prepped the trucks and organized the equipment. We signed all the necessary paperwork, and they got to work. Fausto, Christopher, Orlando, Franklin, and Luis moved quickly, but carefully. They were all so professional and courteous! Their teamwork was unparalleled. Charley was instrumental in disassembling our treadmill and getting it through the door. Bing-bang-boom! The house was packed up in 3 hours. They drove all my junk 4 miles down the road to our rental house - where they spent 3 more hours unpacking it all. They covered the floors to protect from scratches; they were careful with walls and door jambs. Every team member worked hard and shared the load of the heavy/awkward pieces. This was an amazing experience from start to finish! When we move from our rental to our new house, we will most definitely call Mark the Mover again!!

great AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++

Great - the guys worked hard and got everything in. Very conscientious.

I did not use them because the quoted price had a $1,000 spread. That made me nervous that the price could go higher than the top number. However they were professional and responsive.

The team I had was amazing and they worked well together

One very long day - they were wonderful, right on budget and got it done about as painlessly as possible.

Exceeded my expectations! These movers were all awesome. My move required 2 trucks and 5 guys! Every one of them worked their butts off and completed the move in about 6.5 hours and I had alot of stuff! The leader - Charley Anderson and his crew of 4 - Melvin, Fausto, Ed, and Zerarde were absolutely great! Because I've been burned before by movers, I was a little apprehensive when I chose Mark the Mover and wanted to be sure I was fully protected so I took out the additional insurance on my items...completely not necessary with these guys! They took great care in wrapping and padding ALL MY FURNITURE, disassembled and reassembled everything, and did not break, dent, ding or ping one item! It's now about 6 weeks after my move and all the boxes (fragiles) have been unpacked. Not one item was broken. I don't plan on moving again anytime soon, but for anyone considering them...hire them! Ask for Charley Anderson and his crew....I promise you won't be disappointed!

Because the bed frame was not disassembled or re-assembled correctly, it broke 4 days after the move, while we were sleeping on it. The wood pieces had been (unnecessarily) taken apart from the nail and not re-nailed or reinforced back in, so eventually the weight caused the nail to come out of the wood socket. Thankfully the mattress was strong enough that we were not injured. We were very busy with the move and unfortunately were delayed in informing the company for about a week and fixed one of the two bed frames ourselves so we had a place to sleep. We were told that this "violated the rights of the company to see the damage" (as you can imagine we were shocked at the response given we could have been seriously injured by their negligence and felt like our rights were violated). Even if it is their policy to see the damage, they should have a better way of speaking to clients who were almost injured due to their negligence. The owner was very responsive after we notified him, but not completely apologetic in his emails (should have been less accusatory legal-ese and more apologetic that his crew was untrained and could have injured us or a child if we had fallen). In addition, in his last email where he declined to compensate us for the $20 wood we had to buy for the bed frames (which, of note, his repairman also used), he included a statement that said something like, "glad we were able to do everything to your satisfaction." That's a big assumption and also incorrect. I should have realized by some of the responses to online reviews that they are more concerned with accusatory responses to valid complaints than apologizing for untrained staff. The wood was $20; the cost of the move was over $1000. Anyway, they sent a great repairman immediately, and saw both the beds and our repair to one of the frames, admitted that the crew had really messed up, and fixed the other frame. We were also told by another lady attendant by phone that the crew member who had worked on the bed (who looked like he was a teenager) was also new to the company. The fact they had someone so young and new doing a difficult task like wood working is very upsetting. In addition, this young man cut his hand while building the bed, and literally brought his bleeding hand cupped under another hand down the steps, and left blood in my sink. I helped him out with a first aid kit and asked if he needed to go to the ER, which he declined. Thankfully this was a minor cut, and given that they are working with wood, they should have at least had a first aid kit or training about these situations. We paid over $1000 for this move, and gave the 3 crew members $180 in tips, so we felt our right to have received trained movers were violated and we could have been injured because of their lack of training. They can do simple moves, but I would not trust them for assembling anything.

Awesome. Next move soon and will order same crew.

Mark the Movers sent a four man crew mainly due to the piano but they did a superb job with my move. Charlie Anderson and his crew were very professional and really hustled to get the move done efficiently. They also helped me to pack some remaining items in boxes that I hadn't had time to pack. Overall they made my move much less stressful!

Terrible, if there was a way to leave zero stars, I would. They came out on a Saturday, and worked as slowly as possible, I was carrying out chairs to the truck to speed things along. They left behind multiple items and did not check the house before leaving. Worst of all, one of the movers clogged a toilet and left a mess of toilet paper and **** and did not tell me about it or attempt to clean it up himself. I called the company the next day, Sunday to complain and left a message, and as of Thursday have not called back. Use them if you want them to be late, over priced, and leave behind item and a clogged toilet, if not, use someone else

Movers are unprofessional and the company double charges for travel time. They tell you that they take a deposit of 165 dollars to cover travel time before the move. They don't tell you that the travel time they are talking about is going to and from their facility not travel between your old and new home

I did a fair bit of research on moving companies and interviewed three companies and got estimates. One company gave us a fixed estimate which was higher than all the others. Mark the mover gives you an hourly rate. I was concerned given the risk for inflated the amount paid by slow work. The website was easy to use and put down my deposit. The move was a pack on day one and then 2 days to move a three story house. They arrived with three trucks on the first day and 2 on the second. they came with 6 guys each day. We did some pre work which help control the costs. With that said, i would not hesitate to recommend mark the mover. They did an excellent job. The lead on my move was Coleman. His team was professional, pleasant and worked really hard. The seemed to run every time I was looking when they were not carrying something. The were extra careful with my stuff and so far have found nothing to be damaged or broken. They met and even exceeded our expectations. If we ever move again, I would no doubt use Mark the Mover again.

The price was extremely reasonable. They were the best moving company we've ever used. Unlike other moving companies, they actually had enough men to do the job. We move quite frequently and there are never enough guys. They had 6. They didn't break anything.

Very courteous, hard working and professional. I would not hesitate to recommend them and would use them in the future. We have recommended them to a friend.

Great experience! Very thorough and professional

Coleman and his crew of 3 men were amazing! They even taped cardboard to the walls going up the steps because I have very large furniture to protect from damage. All of the men were so polite and friendly. They made moving as easy of an experience as moving could be for sure. I will recommend them to all my friends and will definitely use them again in the future! I highly recommend Mark the Mover and Coleman Cook's crew!

New to Atlanta, I was renting a large four-bedroom home, and also running my business from there. I was given two weeks' notice that the owners were selling the home. Fortunately I found a virtually identical home in the same neighborhood, just a quarter mile away. With that short notice, I found Mark the Mover here on Angie's List, read the great reviews, and decided to go with them after a wonderfully friendly and helpful phone conversation with Gibson there. At a very affordable price, the movers arrived right on time on the day of the move. We walked through the house as I pointed up what went where, what was valuable, what stayed in the home, etc. They all immediately put me at ease as I realized they'd all done this many times before, so I went back to packing the last room of the house. If it's possible to make this long story short: This was an excellent moving experience. With no advance knowledge of Mark the Mover, I feel that I hit the jackpot. Everything was handled carefully, and the move went so fast. Even the "miscellaneous" items that went into the garage and basement were carefully stacked and stored. Boxes that were properly labeled went into the correct rooms without question. Nothing was broken or forgotten. The team of six had obviously worked together before, and their good humor and kidding among each other gave the move even more of a relaxed yet professional air. I could go on and on, but what more can I say? If you have a chance to move with Mark the Mover, go for it!

I had hired another company to load the storage units in January. Although they kept telling me that they were "experienced" in loading portable units, their packing methods made no sense. I had done my research, (the company was highly rated), so I let them finish the job. Eight months of storage, (and worrying), later, I decided to call Mark the Mover to unload the units... And I'm so glad I did. Communication before the day of the move was excellent and easy. Glen and his crew called beforehand, gave me an ETA, and arrived with an extra man, (no charge to me.) They were efficient, polite, and VERY careful with both the furniture and my newly renovated home. Protection was put down and everything was hand-carried to avoid damaging the hardwood flooring. As they were unloading the units, Glen showed me how careless the previous company had treated my belongings. (Heavy items loaded on boxes marked "Glass - Fragile"... Picture boxes placed instead on their sides and crammed into an obviously too small space.) In comparison, the Mark the Mover crew made sure the unloaded boxes were stacked properly in my home and treated my slightly battered furniture with care. Great company... Would definitely hire them again!