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Mark the Mover Inc

Moving Companies, Hauling, Piano Movers,

About us

*FULL SERVICE, LOCALLY OWNED & OPERATED MOVING COMPANY* We offer household relocation, commercial moving, office moving, packing, packing help, unloading, household goods storage, crating, palletizing, and banding. We sell moving boxes and packing supplies at a fair price. Our secure, private, climate controlled warehouses are available for both long and short term storage.

Business highlights

47 years of trusted experience

Services we offer

Residential and commercial moving, packing, shipping, piano moving, transport, delivery, artwork installation, crating and storage facilities.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 288 reviews

MONICA R.
10/2012
5.0
moving companies
  + -1 more
What a smooth transition!! They were very accommodating, arrived on time, worked quickly, and were very kind and professional. I highly recommend them. If they recommend that you use 3 movers instead of 4, do that. With heavy furniture and many stairs, they completed the work more easily and safely.
Description of Work: I found Mark the Mover here on Angie's List when I was planning the 'switcheroo". I needed someone to pick up furniture at one home, drop off some pieces at another home, then bring the remainder to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ANGELA O.
09/2012
5.0
moving companies
  + -1 more
Charley's team (the movers I worked with) could not have done a better job. They were courteous, professional and cheerful for the entire (10 hour) move. I could tell they were very professional and experienced from the first call. Charley called prior to coming to the house to see if I needed any other boxes. Also - there were two big screen TVs that I forgot to ask for boxes and Charley didn't miss a beat. He figured out a way to get the TVs to the new house safely and they came through without a scratch. Before the move started (and when moving into the new house) they took every precaution to make sure my walls/floors were not damaged. When explaining what to move (we left several appliances and shelving units) I only had to go through the information once. Additionally, Charley went above and beyond what was expected. I have a large rug pad that was about two inches (height and width) too big. I've never fixed it because the pad is very thick and heavy. When Charley saw the rug pad was too big he offered to cut it so the pad was hidden (the way it should be) under the rug. He did a great job and the rug looks perfect now. I cannot recommend Mark the Mover highly enough. A move is always stressful, but Charley's team made it as pleasant as it possibly could be.
Description of Work: A move from a three floor townhouse (very steep/close staircases) to a two floor house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Christophe C.
09/2012
5.0
moving companies
  + -1 more
Showed up on time and called ahead to tell me they were on their way. Quickly assessed load and had one person wrapping furniture while two others carried stuff to truck. They were extremely polite and didn't take long breaks except for water and restroom. Advised me how to save money. They seemed constantly cautious of the fact that time was MY money. They unloaded faster than I could ever have hoped and there was ZERO damage to my furniture. Great job! Totally worth the money. Would definitely hire again.
Description of Work: Wrapped all furniture, loaded all boxes and furniture onto truck and unloaded everything exactly where I needed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael W.
09/2012
2.0
moving companies
  + -1 more
It took four days for them to respond to my request via email. I was offered a quote at $190 per hour for four men for a minimum of two hours. To move a video game one floor down! Insulting offer and a waste of time on my part. $380 total! I received a quote from another local mover off angies list for $80 total, or 20% of his asking price.
Description of Work: Contacted mover to move a stand up video game from a garage to my basement.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0


Response from Mark the Mover Inc
Gas alone w/out the wage component would cost over $40. Likely an unlicensed, unregulated, rogue mover was contacted given the quote. A legitimate mover would lose money charging only $80. Sounds more like Craigslist than Angie's List. It is unlikely that it took us 4 days to respond, given all leads are contacted the day they are received.

Anne L.
08/2012
5.0
moving companies
  + -1 more
Mark the Mover was on time, efficient, polite, and careful. One wine glass was broken in the move, and one piece of furniture got a small nick. Mark the Mover offered to send a guy to repair the nick or offer us an AMEX gift card of $50. We opted for the gift card. We insured our move, but with the $300 deductible, so the wine glass will need to be replaced by us -- maybe with the gift card! I have moved many times from Texas to New York to New Hampshire, within New York, and to Atlanta. These movers were by far the most pleasant I've worked with. The old saying "you get what you pay for" seems to be true.
Description of Work: Mark the Mover moved our 2BR apartment to a condo about one mile away. They packed all of our breakable items; we packed the rest. Though they cost more than the other movers we looked at, they were the only company willing to come to our home and do an on-site estimate. The other companies way underbid the amount of time it would take -- largely because they hadn't seen our place like Mark the Mover had. Several companies said they would come by and stood us up, so we decided to go with MtM, who had been recommended by friends. We had wanted to hire them all along, but the higher price made us look around. In the end, we went with the ones who did what they said they'd do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,841

Sholanda A.
08/2012
3.0
moving companies
  + -1 more
When I called to set the appointment I was asked about what I had to move. I described the furniture and the approximate number of boxes. The largest items in my home were the sectional sofa, bunk bed, king bed, dresser and entertainment center. The only applicances were my washer and dryer. Everything else stayed. Based ont he information give over the phone, they recommended a four man team that would take approximately four hours. I thought that was a little excessive for a townhouse, but it was explained to me that it was more cost effective because it would save on time to spend $200 for four guys instead of the lesser amount ($150 I think) for three guys. I agreed. On moving day I was not there to meet the movers or for the first half of the move since I had to work. My husband was there for that part. I arrived at the new house five hours after they had started and they were just arriving to unload the truck. The four guys they sent were nice and professional. I thought they were very careful with my things and my home. Nothing was broken or scratched. However, I would say that the four man crew was more like three guys and a thin older gentleman. I tried to find out what took so long at the other house, and I was told that I had a lot of stuff. I was so concerned about the amount of money that was adding up that I put on my sneakers and started helping the movers so as to move things along faster. In the end the entire move took approximately 7.5 hours. After the movers left, I noticed that my son's bunkbed seemed to wobble a bit more than normal. Apparently, the number of screws that came out of the bed did not go back into the bed. I know this because there were about seven screws sitting to the side that were left. Additionally, as I was lying in my bed, when I was startled by the center suddenly sinking in. Turns out that the the support pieces were not properly attached. I did call to voice my concerns, but 10 days later I still haven't heard anything back from them. To this day I still don't understand what took so long. Maybe if I were a hoarder I could understand, but I'm not. I would advise Mark the Mover to do a better job of managing expectations. Maybe doing in person estimates would work better than just an over the phone. Also, put the furniture back together correctly. That can be very dangerous, and I have small children.
Description of Work: I hired this company to move my furniture and belongings from a two bedroom townhouse to a larger five bedroom house.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$1,500

Drake A.
06/2012
5.0
moving companies
  + -1 more
Arrived within the window, padded and wrapped all furniture. No damages at all.
Description of Work: Moved furniture and half a dozen pre-packed boxes from my 2 bedroom apartment (2nd floor) to a 2 bedroom condo (8th floor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Harry S.
06/2012
5.0
moving companies, piano moving
  + 0 more
Instant quote for services. Accomodated a quick appointment. Actual moving crew was OUTSTANDING - timely, communicative, professional. Furniture was completely protected (beyond even my greatest expectation). The services were billed on an hourly rate - which always leaves me at least a little concerned. The crew met me at the door at exactly the time they said they would arrive. Each of the three man crew pleasantly introduced themselves. The surveyed the furniture and began to work. They performed the services faster and more diligently than i thought possible. They then drove to my house to deliver the furniture - again, always a concern that they would make the time longer by driving unreasonably slow - quite the contrary. They then unpacked, while helping me move old furniture out of the way (which i had neglected to mention during my scheduling the work order - but they performed without any hesitation). They beat the estimate time by 20%, reduced the overall cost of the move, and couldn't have worked more diligently. I realize how this reads - but all i can say is i would use them again without hesitation and suggest you do the same.
Description of Work: Pick up and delivery of a complete used formal dining room set - table, chairs, hutch, china cabinet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Ira D.
06/2012
5.0
moving companies
  + -1 more
We liked them. They were prompt and courteous. There was no damage to goods.
Description of Work: We used Mark the Mover in the past for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Edward V.
05/2012
5.0
moving companies
  + -1 more
I had called a couple of people and Mark the Mover Inc had called me back within the hour. They then asked me a couple of questions about my place and then provided me with a quote. I thought they were very courteous, kind, worked hard, and conscientious. They did have a mishaps with a piece of furniture, in which it was noted at the end of their service. I was very impressed that the owner called me a couple of days later to ask more about the problem and if I wanted to file a claim.
Description of Work: I last used Mark the Mover Inc to move me from an apartment to a home, that was 6 miles away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

cathleen M.
05/2012
5.0
moving companies
  + -1 more
I had to email him for him to give me the quote after he came to my house. He quoted me almost $2000 more than another mover for the exact same service. He was punctual and professional but I would not use their services.
Description of Work: He came to my house and gave me an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$3,500

Kyle B.
05/2012
5.0
moving companies
  + -1 more
When deciding to use Mark the Mover I also asked for quotes from Truck and i and Hewes Family Movers. I felt uncomfortable with both of the other companies, which is why I went with Mark the Mover: Truck and i sent me a quote with so much legalise that I had trouble even figuring out the pricing; Hewes Family Movers sent me a response to my quote request that was very informal and it didn't give me confidence that the move would be done right. The move was easy to schedule through the office, and they called me several times beforehand to confirm the move. When the crew arrived they were courteous and informative, and then they got right to work. They wrapped my furniture better than any other mover ever has and also wrapped up my pillows and things with blankets. They were efficient but also very fun to work with - a very good balance for movers, in my opinion. When we got to my house they laid down a protector on the wood floors and moved carefully to avoid walls and stairwells. They asked me where I wanted everything and it didn't take too long to unload the truck. Note: I move most of my boxes and bags myself, so the movers only moved furniture and some miscellaneous items. The entire move took just over three hours. I would definitely recommend them to anyone moving in the Atlanta area. The crew (lead by James Mack) was absolutely wonderful; I've moved several times, and this was by far the best move I've ever had.Thanks, Mark the Mover!!!
Description of Work: I used Mark the Mover to move furniture and other miscellaneous items from a one bedroom apartment to a two bedroom, three floor townhouse. Most of the boxes and bags were moved by me prior to the movers coming. Items the movers moved: - Queen sized bed, including header, footer, and rails, mattress and box springs - Large dresser - Three large bookshelves - Large couch - Oversized chair - Upholstered chair - Coffee table - Kitchen table (sits 6) and four wicker chairs - Three benches - Bed side table - Large glass desk - Washer and Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Chris F.
05/2012
5.0
moving companies
  + -1 more
They were able to get everything moved in record time. There was no damage, and I was very happy with them. The price was excellent.
Description of Work: They moved my 8 rooms and garage with two trucks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Michael Y.
05/2012
5.0
moving companies
  + -1 more
They wear clean and maintained schedule. The service was good.
Description of Work: I have used Mark the Mover Inc for moving.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Sally H.
04/2012
5.0
moving companies
  + -1 more
They were dealing with antiques and covered them with padding. They were very careful, nothing was broken. They took things up a narrow stairwell to the attic. They were very courteous and professional. They did not waste any time.
Description of Work: They moved all of our furniture to the new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

KENNETH M.
04/2012
5.0
moving companies
  + -1 more
I found him on Angie's List. They were on time. They worked hard and were friendly. I thought they did a good job.
Description of Work: I used him for a moving job. He moved things out of storage and into my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

William J.
03/2012
5.0
moving companies
  + -1 more
Each and every step of the move was excellent. They showed up on time (lil bit early) moved the items with great care. Once thing which really stood out to me was the time spent looking over each piece to insure it did not get damage during the move. The team was very cheerful and actually took the stress out of what had been a hectic week. I recommend this company to anyone looking for a "worry free" move.
Description of Work: They moved extra items that would not fit into our new home into a storage facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Anne J.
03/2012
5.0
moving companies, storage units
  + 0 more
I contacted several movers and included Mark the Mover based on the favorable comments on Angie's List. Mark the Mover had by far, the best and most responsive customer service, with a very fast call back, complete quote process and professional follow-up. Their prices were very competitive but more importantly, they gave me confidence that the move would be done with professional and personal care. Everyone that I dealt with at Mark the Mover were highly professional:- from Justin in the office who managed my logistics, Donna in accounting and both moving teams. I want to particularly commend Dafton and his moving team that moved me to Washington, DC. This was not an easy move since the townhouse is 4 floors, in a busy downtown location, with limited parking and access. The team arrived on time and worked non stop with enthusiasm and great humor all day until the job was done. One example of their effort 'above and beyond' was a final glass console table that needed to be uncrated and assembled in the foyer. The legs to the console table were not in the crate and we had no idea which of the many boxes they might be in. Since it was after 6 PM and after a long and tiring day, I fully expected the team to say sorry and leave. However this was never part of their plan. They searched every unopened box until they found the legs, carefully assembled the glass console table and put it in place before calling it a complete job. Mark the Mover gave me a totally stress free moving experience and I would not hesitate to recommend them.
Description of Work: I hired Mark the Mover to pack and move 2850 square feet of furniture and household belongings from my condo in Atlanta, then store all my goods for 9 months, before moving me to Washington DC when my new home was completed. The move also involved crating many glass and fragile pieces of art and furniture. My biggest concern was how well my good furniture would handle the storage and the moves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,700

Guerry R.
01/2012
5.0
moving companies
  + -1 more
They did a good job. The people that work for them are fantastic.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Deborah F.
12/2011
5.0
moving companies
  + -1 more
Great! Exceeded our expectations.
Description of Work: We used Mark the Mover for the second time in a 2 year period for local moves. We have been very pleased with them. The workers were very friendly and professional. Nothing was damaged and they worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Larry F.
12/2011
5.0
moving companies
  + -1 more
They were excellent. They came in highly recommended. I saw them in my neighborhood. I took pictures of their truck, and I called them. I don't regret at all. We got 2 trucks and 6 people. They charged by an hour. They were reasonable. They were perfect. They got the furniture out from our old house without any mishap. They laid down protective pad on the hardwood floors. They moved everything in without any issue. They were quick and they were efficient. We had to make them stop. My wife went to get some pizzas. We had to stop them at the lunch to make them eat. They were courteous. We were laughing and joking with them. Any time we attempted to pick anything up, they would tell us to put it down and it was their job. It was an experience that I never had before. These people came in and took over. They did exactly what we wanted without any hesitation.
Description of Work: We hired Mark the Mover Inc in September for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

PETER J.
12/2011
5.0
moving companies
  + -1 more
I spent $1,200 on the job. They were really fast; nothing got broken; and they took care of the TV. They took extra care with the furniture. They carried my couch up three flights of steps. It was a hassle-free experience. It was the best experience I have ever had with a mover. The price was average. They charged me twice the price that of other movers, but they took only half the time that the other movers quoted. I would use them again in the future.
Description of Work: I used Mark the Mover Inc., nine months ago. They moved me from one apartment to another.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tom J.
12/2011
5.0
moving companies
  + -1 more
I was very pleased with my moving experience with Mark The Mover. They arrived a tad late but it wasn't that big a deal. I think what impressed me most was the professionalism and respect all 4 movers showed me. Everything was always "Yes sir" "No problem" and they wrapped and padded almost everything - even the sofas! I had a tricky armoire that was heavy and difficult to maneuver down the stairs. The movers put a few dings in the walls but I don't think any movers could have got this thing down the stairs without any damage to the walls. So what did they do? They sent someone out to patch up the walls at no cost to me and they did a beautiful job. The price was very reasonable. I really don't know what else you could expect from a moving company. I would recommend Mark The Mover to anybody.
Description of Work: They moved me from one residence to another. It was all the typical stuff - furniture, boxes, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$950

Nancy V.
12/2011
5.0
moving companies
  + -1 more
I was very happy with them. They had very good prices and were very nice people.
Description of Work: They moved my mother's things into my basment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Grace S.
11/2011
2.0
moving companies
  + -1 more
I did describe how it went in the above box. I see that I put that in the wrong place, but I will NOT upset myself anymore tonight b dwelling on this. I can assure you this is an honest report. This was a simple, straight forward transporting of household items from point A to point B. VERY unstatisfied with the way I was treated by Justin... as I believe I have described above. End of story. NO referrals will be coming from me regarding this company.
Description of Work: I called and spoke with Justin. I faxed him an almost exact list with sizes (H x W x D) of what I wanted to get an estimate on. {Some of the items ended up being moved in my vehicle, which was fine, so that meant there were even LESS items that were actually moved by that company. Justin out and out set out by design, I have NO doubt to deceive me. AFTER he had my faxed list in front of him, (along with the exact mileage from where the contents were loaded, to my home where they were to be unloaded) he tried to convince me that it "probably" would not take over 45 minutes to LOAD, DRIVE to my HOME, AND UNLOAD. He wanted me to commit to a 2 hour window on the day HE wanted me to commit to... Thursday, so he could schedule someone else on the 'better' for him moving day... being a Friday. I figured that out later AFTER I figured out exactly what he had done to me, and HOW he had set out to deceive me! I couldn't imagine how on earth he thought that stuff could be loaded, driven from A to B, and then unloaded in the time frame he had set out. Didn't make sense to me, BUT he had my faxed list right in front of him. So, IF what he has proposed was the day/time frame I chose, I would have been paying for 2 hours...1 hour not being used. I figured that was the cost of "doing business", so be it. Because, I needed the extra day to prepare the area where the contents to be unloaded (sweeping up and such), I chose the 4 hour window on Friday. Decided that I'd have to pay more the get the 'better' day, so I would have the movers move some items within my home to take up the 'extra' time that I was obligated to pay for, and get items at my home where I wanted them. Was prepared to have extra time I had paid for (had committed to) that the workers wouldn't have any work to do. I had accepted that in order to get the day I needed... not what was better for Justin and the company he worked for. I was left feeling very upset and anxious inside as that moving day progressed. It appeared that the more they loaded while shuffling items needlessly around the area (they had PLENTY of room to work, wrap, waste time, etc. than anyone needed), the longer it seemed to take. I COULD NOT believe how ridiculously long it was taking those movers to wrap, tape, and pad that amount of furniture. It was definite OVER-KILL by design! I became more jittery inside as the day wore on. I wasn't going to express that to the workers though because overall they were very courteous and polite, AND I am not a confrontational person. However, there were 4 of them (over-kill again). There were numerous times that one or more of them couldn't be seen by me when I glanced around. (I was wanting to have pizza delivered because I thought they would need to eat, just as I kept checking that they had bottled water to drink; it was very hot. Gullible me didn't realize (until they told me later) they had eaten their lunches, and taken breaks while the packing and loading was going on.) Especially at my home where they (1 or 2 at a time) would be way back in the truck cleaning up, leaning against the truck, etc. while avoiding work they could have been doing. I had to ask them several times to please go out to my vehicle (parked at the curb so they could back in and not have to walk as far) to bring in the items that were packed in it by them. I picked up more trash that they simply threw on the ground at point A and point B. At my home, there was a large black planter sitting outside the garage door. Rather than have them throwing the used tape and such wherever and it blowing around my yard (me chasing it and picking it up!) and neighborhood, and for their convenience as well, I told them they could put their trash in that planter (where I had placed a large black trash bag). However, I did not think they would leave all of that trash for me to have to gather up, get an additional bag to fit it all in, then carry to the upper level, other side of my home and be my responsibility to dispose of. Not only did they run over the 4 hours I was obligated to pay for, they also DID NOT get around to moving the different items within my home from one part of the house to where I wanted it. Items: Refrigerator (they had an appliance dolly) from the upper garage to the basement; swap out a full dining room set... table, chairs and breakfront from the basement with what is still in my dining room. So much for 'thinking' I would have ALL that left over time -- close to 3 hours -- since Justin had convinced me it probably wouldn't take more than the 1 hour that I described earlier in this report. (I still didn't believe what he had said but he is supposed to be the expert... me, simply the one to be taken advantage of. Not nice!) I really don't blame the movers themselves as I am convinced that is the way they have been 'coached' or 'taught' to work. I blame Justin and the owner that he works for for their deceptive pricing practices. "A man is only as good as his word." Being purposely deceived "by design" has weighed very heavily on my mind. It has festered and festered within me even though I have tried to let it go because I am the one that will suffer from that anger held inside... not them...it's obviously a way of life to run that company the way it is run. I have since (accidentally) spoken with 2 different ladies that called MTM's. They had the good sense to hang up on Justin (one said he was a total jerk; I commended her on recognizing what he was doing and her being smart enough to see it). They both ended up finding movers that they were completely pleased with, and that didn't try to take advantage of them financially. I WOULD NOT (and I've been asked and I said, "No!") recommend them to my worst enemy. NO ONE deserves to be taken advantage of like that. No one!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$967

Response from Mark the Mover Inc
While we regret this customer is dissatisfied, some of her facts are inaccurate. We acknowledge she sent us a detailed list of the items to be moved. Given the description and dimensions of the items, we determined a 4-man crew would be appropriate. The furniture was large, heavy and expensive. The items included the following - TV cabinet, secretary, armoire, 2 desks, tall boy, king size 4-Poster canopy bed, night stand, chest of drawers, oversize arm chair, pair of chairs, and a console with a mirror. These items were delivered from a warehouse with a carry to a big house in St. Ives Country Club. The safety of our men and customer's items is our foremost concern when assessing adequate manpower for specific jobs. Justin did not tell this customer the entire job would take 45 minutes, rather he told her it would take 45 minutes to get from the origin to the destination. In reality it took a little more than 30 minutes and the entire job took 5.25 hours. The booking form estimates the job at 3-5 hours and leaves little doubt that is what she was told. There was no intent to mislead. She mentions a 2-hour window -- this relates to the morning slot versus the 4-5 hour arrival window for the afternoon slot. This has nothing to do with fees, rather arrival time. In the morning our standard arrival is between 8-10am and the afternoon arrival is between 12-4 or 5:00pm. This customer was told she was responsible for a 3-hour minimum and the job took 5.25 hours, so the minimum didn't apply. Our guys generally eat while in transit or clock out if they take a lunch. GPS shows we were on the job 15 minutes longer than we charged. Likely any time to eat was deducted. There is always some shrink wrap, paper and tape associated with protecting the furniture. We try to police our areas and apologize if some wrapping was overlooked. Finally, our guys are not couched to milk jobs and our salespeople are not trained to mislead, alternately our movers are trained to move our customers safely and efficiently, and our salespeople are trained to qualify the job and send the optimal crew. The accusations are without merit. - John Warren, Owner

Contact information

1500 Carroll Dr NW, Atlanta, GA 30318

http://www.markthemover.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Piano Movers,
Storage

FAQ

Mark the Mover Inc is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 4:00 PM

Mark the Mover Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark the Mover Inc offers free project estimates.
No, Mark the Mover Inc does not offer eco-friendly accreditations.
No, Mark the Mover Inc does not offer a senior discount.
No, Mark the Mover Inc does not offer emergency services.
Yes, Mark the Mover Inc offers warranties.
Mark the Mover Inc offers the following services: Residential and commercial moving, packing, shipping, piano moving, transport, delivery, artwork installation, crating and storage facilities.
Ask for details.

Contact information

1500 Carroll Dr NW, Atlanta, GA 30318

http://www.markthemover.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM