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Lily's Cleaning Inc.

House Cleaning, Carpet Cleaning, Flooring Sales and Installation,

About us

Provided exceptional cleaning services: Home, apartment and Office, Deep cleaning when moving in or moving out. We strive to earn trust, and confidence through dependable and efficient services

Business highlights

14 years of trusted experience

Services we offer

Housecleaning, Carpet/upholstery Cleaning, Duct cleaning, oriental rugs, drapery auto-upholstrey cleaning.

Services we don't offer

.......

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
5%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 26-104 of 104 reviews

Brenda W.
02/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I was very pleased because they were professional and very courteous. They were eager to please me with everything they did. The steam cleaning of the carpet was very excellent. I was pleased with the entire cleaning of the house and carpets. They did an outstanding job and I would recommend them to anyone and use them again myself.
Description of Work: It was a professional move out cleaning, including steam cleaning my carpets and inside the drawers and cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lamont F.
02/2015
5.0
house cleaning
  + -1 more
The service provided by Lily's was outstanding. A team of four came and thoroughly cleaned the entire home. They covered all areas listed on the deep cleaning service. We had a couple of trouble areas in the house that required extra attention and they were all taken care of. They even dusted behind large furniture. I will definitely be using their service again as well as referring them to my friends and family.
Description of Work: Deep cleaned home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Amy R.
01/2015
5.0
house cleaning
  + -1 more
The Lily's crew did a great job! They cleaned all of the windows and inside of the ovens.
Description of Work: Deep cleaning the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amber D.
01/2015
5.0
house cleaning
  + -1 more
The cleaning crew was extremely nice and respectful. They got the job done in just under 2 hours. The team did a wonderful job in cleaning our home and we would definitely use them in the future.
Description of Work: deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Pat H.
12/2014
5.0
house cleaning
  + -1 more
Kitchen, great room and dining room looked and smelled delightful.
Description of Work: Cleaned for 2 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Thad W.
12/2014
5.0
house cleaning
  + -1 more
The team at Lily's does an excellent job. They are very focused on details and they are very friendly. I would highly recommend them.
Description of Work: Cleaned home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keisha E.
11/2014
5.0
flooring contractor, house cleaning
  + 0 more
We used Lily's for the 2nd time last week, 11/19/14. After the initial visit, I informed Jeff that the wood floors were "dull" looking and he said he would use a 2nd cleaner this time. I also wanted to ensure that certain areas were dusted. I was not home during the 2nd cleaning, but I was very pleased upon returning home later in the day. The floors looked great, everything had been cleaned and dusted, and my home smelled fresh! My husband said Jeff and his team arrived, got straight to business, and left. Again, just as professional as the first visit. We plan to use him monthly moving forward and have already recommended him to a friend.
Description of Work: They cleaned our entire house including the stove. My stove has not been that clean since we bought it! They arrived on time, did a great job, and were very professional. We have used them again since the initial visit and plan to continue on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

diana B.
11/2014
5.0
carpet cleaners, house cleaning
  + 0 more
He was very efficient . Came on time and did a good job cleaning the carpet. I have also hired this service to clean my house every other week.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kellye W.
11/2014
5.0
house cleaning
  + -1 more
They were on time and very professional. They were considerate of my time and performed a cleaning that went way beyond than I expected. I will be using them again and will use them on a monthly basis.
Description of Work: Performed a serious deep cleaning my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nancy J.
11/2014
4.0
house cleaning
  + -1 more
They do a really good job. Everything looks great.
Description of Work: weekly house cleaining

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Jean C.
10/2014
5.0
house cleaning
  + -1 more
They showed up on time, and were professional. Did an excellent job in cleaning bathrooms and kitchen especially...would use them again.
Description of Work: Cleaned a very dirty vacant rental apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Aliceson K.
09/2014
5.0
carpet cleaners, house cleaning
  + 0 more
These folks are really a class act. They always arrive on time and are incredibly professional. The team is pleasant and very hard working. Their work is by far the best I have ever come across and I am very very appreciate of all the work that they do for me. They also do great work with steam cleaning my carpets. I've had them work on multiple properties and they are fantastic. I highly recommend them to everyone.
Description of Work: Home Cleaning and Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Terry D.
09/2014
5.0
house cleaning
  + -1 more
Everyone is always so nice and courteous, always on time, when they leave my house looks and smells so great. I look forward to their visit every month. They arrive with everything waiting at the door when they knock, everyone has smiles and greetings, and they start to work right away. They are a group of great ladies and gentlemen. I highly recommend them.
Description of Work: Jeff and his crew clean my house on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat A.
08/2014
5.0
house cleaning
  + -1 more
Lily's team always shows up promptly, yet are flexible when my schedule goes awry. They are consistent and reliable, do a great job and are very nice. I have recommended them to several friends. Their costs are reasonable, and given that they work as a team, they get the work done very quickly.
Description of Work: Lily's team cleans my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Leslie V.
08/2014
5.0
house cleaning
  + -1 more
The cleaning went well. My house was passed the white glove test when the cleaning crew was done.
Description of Work: The cleaning service did a deep cleaning of my house. I wanted the base boards cleaned and windows as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Janie S.
08/2014
5.0
house cleaning
  + -1 more
They were pleasant and did a great job. They did there work and did not stand around talking and using cell phones.
Description of Work: They did deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Tracy W.
08/2014
5.0
house cleaning
  + -1 more
Lilys is our 3rd cleaning service since moving to atlanta. I think it is important to find people who not only clean well but have staff that are consistent and professional appearing. Lilys meets and has exceeded my expectations for a cleaning service. I recommended them to a friend (who is not part of the AL community). He has also used them for several months now and is very happy.
Description of Work: They cleaned our previous 3b/3b home, did our move out clean and now clean our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nathifa S.
07/2014
2.0
house cleaning
  + -1 more
I called the number to request a quote/free estimate on home cleaning services. A male answered the phone and wanted to know how many bed/baths I had. I explained 5/3. He then asked what services I was looking for. I told him I was looking for weekly cleaning or bi-weekly cleaning. He then questioned what services I needed on the first visit. I was confused so I hesitated to answer. In my hesitation he asked if I needed my baseboards cleaned. I explained this was a brand new house and that I wanted to start services for routine cleaning and that I only needed routine cleaning. He questioned me again asking if I needed any deep cleaning. I said no. He said no baseboards? I said the baseboards are clean. He asked if I needed my stove or refrigerator cleaned. I said this house and everything in it is new and clean I do not need a deep cleaning. He paused as if he was confused and asked one last time about baseboards. Again, I said no. Finally he decided to give me a price. Never offered to set up a time to see the house and did not even bother to asked how many square feet the house was. He just gave me a cost. The first cleaning would be 160 after that 125 for weekly and 135 for bi weekly. I was confused as to what the difference in the price was and was quite upset that someone would force a deep cleaning in the beginning just so they can give a higher price for the initial cleaning. I can't say that he was unprofessional because he was not rude, but I want to say he was unprofessional because he sounded as if he did not care. If I plan to have someone in my house to clean it I at least want to feel like they care. My personal items will be in their care and I am expected to put my trust in those individuals and not fear that one day I will have a home invasion or that my items will slowly begin to disappear from my home. So, I said thank you and hung up. Contacted another business who came out the next day, was very professional, and actually obtained my business without price gouging.
Description of Work: Provided a quote for service

Rating CategoryRating out of 5
value
1.0
professionalism
3.0

$160

William Y.
06/2014
5.0
house cleaning
  + -1 more
I called Lily's the morning of June 2nd and talked with Jefferson. We made an appointment for him to visit and give me an estimate that evening. He came and gave me a very satisfactory estimate for the cleaning to be done (in addition to explaining what they would do and showing me his business credentials, etc.). We made an appointment to do the cleaning the next day. He and one helper came earlier that the appointed time (with my permission), and did an very thorough job in cleaning a house that needed cleaning badly. The job took much longer than he anticipated, but he stuck to his original estimated price. I could not have asked for a better job and price.
Description of Work: Cleaned a combination kitchen/dining/living room, two bedrooms, three bathrooms, and a porch in a residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Timothy C.
04/2014
4.0
house cleaning
  + -1 more
Did a great job in my opinion, my wife said they missed a couple of things. Oops!
Description of Work: Cleaned existing new home

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jamie G.
02/2014
2.0
carpet cleaners
  + -1 more
They increased the prices on me and made me question their ethics and morals. They left without saying anything. The pricing is important. I think I was deceived because I was a woman. I also think they saw that my house was big, and increased the pricing. I didn't like how they were unprofessional.
Description of Work: They came to look at the carpet to be cleaned.

Rating CategoryRating out of 5
value
1.0
responsiveness
2.0
punctuality
1.0


Response from Lily's Cleaning Inc.
[removed member name], Thank you for your feedback and time. Unfortunately, our scheduled appointment was an estimate. We provide the price quote and answer questions about the service. We apologize if you feel that we did not provide you with great service.

deborah S.
02/2014
5.0
house cleaning
  + -1 more
Came on time, 4 people in total, cleaned extensively and cleaned kitchen floor. They were punctual and did great work, I am going to call on them next month.
Description of Work: Cleaned 3 rooms, cleaned stove, cleaned bathroom shower extensively,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Denise A.
01/2014
3.0
house cleaning
  + -1 more
The cleaning they did was just surface when it was suppose to be deep. I had to point out obvious things that they did not address. I have used him in the past but this job was not nearly as good as previously.
Description of Work: Cleaned a vacant 4 bedroom 2.5 bath home with a partial finished basement.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$275

Sarah Z.
12/2013
5.0
house cleaning
  + -1 more
They do a great job. This is the 4th or 5th time I have had them come out and they do a great job. Last time, they broke a decoration and fixed it without hesitation. Good customer service.
Description of Work: Clean main floor and upstairs bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

LOUISE C.
10/2013
5.0
house cleaning, floor cleaning
  + 0 more
A great experience. I had been in the hospital and was unable to do my own cleaning. I thought I needed a one time cleaning but will definitely use this company again and tell my friends about them. From the initial phone call to request a quote, which Dortul did himself, I was impressed. He sat down with me showing me his credentials, insurance, bonding, letters from satisfied customers and explained exactly what they would do, which was much more than I had expected. When he told me cleaning the oven and refrigerator were included in his price I was sold. Everyone worked hard and I was not inconvenienced in any way. As the ladies left they even took their brooms and wiped away cob webs on the front porch which was not contracted, just a courtesy. Your home look clean, smell clean and be clean when Lily's Cleaning service come to clean.
Description of Work: Everything. Four bedroom, 3 bath home. Dortul Sidor and his crew of ladies came on a Saturday morning and spent four hours upstairs and downstairs cleaning my home. If it could be cleaned, they cleaned it thoroughly. My oven sparkled, five fans were clean as new, windows and blinds cleaned, floors, baseboards, walls, shelves, counters, my kitchen and bathrooms all dusted and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

P.O. Box 11308, Atlanta, GA 30310

lilycleaningservice.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Drapery Cleaning

FAQ

Lily's Cleaning Inc. is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Lily's Cleaning Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lily's Cleaning Inc. offers free project estimates.
No, Lily's Cleaning Inc. does not offer eco-friendly accreditations.
No, Lily's Cleaning Inc. does not offer a senior discount.
No, Lily's Cleaning Inc. does not offer emergency services.
No, Lily's Cleaning Inc. does not offer warranties.
Lily's Cleaning Inc. offers the following services: Housecleaning, Carpet/upholstery Cleaning, Duct cleaning, oriental rugs, drapery auto-upholstrey cleaning.
.......

Contact information

P.O. Box 11308, Atlanta, GA 30310

lilycleaningservice.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM