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Excel Carpet & Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

A commitment to completely satisfy our customer needs has allowed Excel to be top rated. Angie's list has given a small local family business that provides excellent customer service and extremely low prices to excel due to word of mouth advertising. Over the past 22 years we have had the opportunity to make the floor buying process stress free for our clients while building a strong reputation for standing behind our workmanship. Read our reviews and please allow us the opportunity to earn you as a customer for life.

Business highlights

30 years of trusted experience

Services we offer

Sales and installation of carpet, rugs, hardwood, laminates, ceramic tile & vinyl.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 101-125 of 140 reviews

caroline A.
06/2017
5.0
hardwood floor
  + -1 more
The floors turned out beautiful.
Description of Work: Refinished our hardwood floors to a darker color.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel N.
10/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Natasha '.
01/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: We used Excel carpeting to change our carpets and we are very pleased with the results.
Rating CategoryRating out of 5
Yes, I recommend this pro

Russell M.
12/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Tom P R.
12/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: They replaced all carpet in the entire house. They did an excellent job in a very short amount of time. I have owned 10 homes over the years and had a lot of carpet installed in this was the most professional group I have seen by a long shot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amy S.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They installed carpet in our basement. It was lovely. Someone came out and took measurements and also brought samples. Very easy. Great communication!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Dale R.
10/2015
1.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Nice sales person came out showed up on time measured everything, I give her specifics of exactly what I wanted and then herd nothing. Called The office again they said they would have her call me right away, three weeks later still nothing. Already signed with another flooring contractor for $12,000. their loss I guess!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Excel Carpet & Flooring
[Member name removed] I am so sorry for your experience with our company. We pride ourselves on customer service and we failed you. Thank you for the feedback, it is extremely helpful in bettering our company. I am truley apologetic, this is not the professionalism expected from our team of flooring experts and we will address this immediatly to ensure other clients do not receive this lack of service. Thank you again for your time and feedback. Josh Lynch Cell 404-310-6355

Seth D.
10/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Adrian P.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeted master bedroom. master bedroom closet and part of master bedroom bathroom--480 square feet. Everything went very smoothly--excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.25

Ebony P.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced carpet in the master bedroom and master closet. The installation was thorough and looks great. The customer service at the showroom, on the phone, and from the installers was great. The quality is also excellent. Will definitely use them to replace the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jeff S.
08/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,239

Ben O.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Much more helpful at the store than other carpet companies we went to. Workers showed up on time, did what they promised, were very pleasant, worked hard, did a good job of installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Excel Carpet & Flooring
[Removed member name], Thank you very very much for the positive review. Thank you again for placing your trust in us.

Nancy S.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Excel repaired and replaced our kitchen flooring. We needed a lot of squeaks taken out and the guys did an excellent job of identifying and quickly rectifying the problem. They then put down some lovely Luxury Adura vinyl tiles. Looks wonderful. | |Heather was great in the initial process wherein she came out with samples and lots of information and answers to our questions. | |Would definitely recommend and use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Excel Carpet & Flooring
[Removed member name], Thank you for the positive review. We appreciate the trust you put in us the take care of your squeaky floor. We are so happy you love it! Thanks so much.

Mark C.
06/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Nancy V.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Provided carpeting for two floors of our home (& removed old carpeting from same area)--five large rooms, two staircases, a long hallway, & adjacent closets, landings, etc. They made this experience as quick & easy as it could be, especially right before the holidays, at a reasonable (& all-inclusive) cost. I was beyond pleased with their professionalism, consideration, & expertise; the carpet choices they guided me to are both high quality, beautiful, & we are enjoying them thoroughly. I would recommend Excel to anyone in the Atlanta area considering new carpeting, & warn them against advertisers making offers sounding too good to be true, or popular building stores which negotiate "deals" with contractors that fall through, as we learned the hard way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James P.
01/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Michael C.
01/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: The guys arrived right on time. They moved all of our heavy furniture, old carpet and pad, then they layed the new pad and carpeting. They even fixed a closet door for us that was broken before they got here. They did an excellent job and I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Excel Carpet & Flooring
Thank you [member name removed] for taking the time to write a review. We really appreciate you entrusting us with your flooring project.

christopher T.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: new carpet on first floor. Very happy with finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Sokkim M.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Elsa V.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Provided estimate for 4 bedrooms plus stairs to second story. Salesman was fantastic and very informative. Spent a lot of time answering our concerns and questions. Job won't be scheduled until next month for personal reasons, but this is our vendor of choice at the moment.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,400

Mike W.
05/2014
4.0
carpet installation
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Excel Carpet & Flooring
(member name removed), Thank you so much for the positive feedback. I apologize we failed you in quality and professionalism. We at Excel strive for perfection on every job, but more importantly making sure our client is completely satisfied in all aspects of the job. Please call me with any concerns or quality issues you have with your installation. Thank you for the trust you put in us, we will do everything in our power to make sure you are 100% satisfied. Josh Lynch

Robert G.
07/2007
4.0
carpet installation
  + -1 more
Russ came out promptly and on time to do my initial measurement and even brought additional samples that he would normally not have on the truck. I was impressed, so I made my selection and he even called while here to verify my selection was in stock. My appt. was made for the morning of Friday, July 6. The day came and I got a call that morning that the carpet had not been picked up because of the 4th of July holiday, but they were going to still try and get the carpet installed same day. Craig kept me informed through the day that it was not likely going to happen and finally around 5pm., called to let me know they would be out on Sat 7/7 between 9:30 and 10am. They arrived at 11am. They smelled of cigarette smoke and the primary installer smelled as if had not bathed in days. They were prompt in getting started once arriving. I pointed out an obvious issue in the installation which was corrected. They cleaned up well and the install looks good. Overall: Good, but not great.
Description of Work: Remove and replace padding and carpet three sets of stairs in town house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,200

Michael S.
06/2007
5.0
carpet installation
  + -1 more
Installation was done in one day with no mess left behind. The Installer, Israel, showed up on time with an assistant and almost immediately was at work ripping up the old carpet and getting it out of the house as quickly as possible. The installation was done efficiently, quickly and then they were gone.
Description of Work: Called for estimate. Showed up on time. Estimate was for approximately the same amount as other estimates we received, but the carpet quality was superior. Installation date and time was arranged. At the last minute we needed to change the date of the installation and had no difficulty doing so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

MELISSA L.
01/2007
5.0
carpet installation
  + -1 more
The sales person was very professional and informative. You could not beat the price and they showed up on time and completed the work as discussed. We are really happy with our new carpet and will tell all our friends about Excel Carpet and Josh!
Description of Work: They replaced my whole house with new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

CASH H.
01/2007
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Great experience, great prices, great people. Very professional and easy, they came to my home with samples. The installers were neatly dressed in Excel Carpet shirts. Everyone at Excel Carpet was very polite and respectful. Highly recommend Excel Carpets!
Description of Work: Hardwood Flooring installed in my family room. Carpet installed in the upstairs and a custom runner installed on the steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Contact information

8435 Roswell Rd, Atlanta, GA 30350

http://www.excelcarpet.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Floor Cleaning and Waxing

FAQ

Excel Carpet & Flooring is currently rated 4.9 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Excel Carpet & Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Excel Carpet & Flooring offers free project estimates.
Yes, Excel Carpet & Flooring offers eco-friendly accreditations.
No, Excel Carpet & Flooring does not offer a senior discount.
No, Excel Carpet & Flooring does not offer emergency services.
No, Excel Carpet & Flooring does not offer warranties.
Excel Carpet & Flooring offers the following services: Sales and installation of carpet, rugs, hardwood, laminates, ceramic tile & vinyl.

Contact information

8435 Roswell Rd, Atlanta, GA 30350

http://www.excelcarpet.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM