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Arrow Exterminators Inc

Pest Control, Animal Removal, Handyman Services,

About us

Family owned since 1964, Atlanta-based Arrow Exterminators is the eighth largest pest and termite control co in the United States, ranked by revenue. Arrow boasts a modern fleet of more than 700 vehicles, more than 67 service centers and revenues exceeding $100 million. With QualityPro Certification by the National Pest Management Association, the company offers innovative and environmentally responsible services including pest control, termite protection and mosquito control to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Texas. Additional Phone Number: (770) 993-8705, (770) 552-4943 (770) 650-9902. Award winning. Additional DBAs - York Pest Control, Arrow Exterminators.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 223 reviews

Lucrecia A.
04/2012
5.0
pest control
  + -1 more
They come when they say that they’re going to come. They always call ahead when they’re coming. They do their job very well.
Description of Work: They came in to look for termites and mice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mike F.
03/2012
5.0
pest control
  + -1 more
Their service is $350 a year. They do a full inspection once a year and then they come and just look at the traps that they've put in every quarter. I would recommend them to friends and family members. I have no problems with them and they are always good.
Description of Work: We use Arrow Exterminators for termites. They come every quarter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SAMAR S.
03/2012
5.0
pest control
  + -1 more
They come every three months. They do their job and they leave. If I see any bugs in between service calls, they will come back right away to take care of them. They are prompt and responsive. Their pricing is good.
Description of Work: They sprayed the interior and exterior of my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elfriede B.
03/2012
5.0
pest control
  + -1 more
I just call them and they come. I spend $80 per quarter. They do a very nice treatment. I have been with them for quite some time now and so I do not have much comparison and such with regard to price. For the service, I’m fine with it. I think for three months it’s a little costly now. I will absolutely use them again in the future.
Description of Work: I used Arrow Exterminators for pest control. I last used their services in the beginning of March. They sprayed all the corners. They checked the windows and they sprayed outside. They checked the garage and then they also sprayed the hedges to make sure the rose bushes and everything do not get any infestation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

susan F.
03/2012
5.0
pest control
  + -1 more
They are very thorough. They come out every quarter. We have a contract with them. They come out here on time. They allow us to schedule with them at our convenience, which is very good for us. They do the pest control, with the spraying of the house. They cover inside, outside, and the garage. They are reasonably priced. The customer service is very good. I really like that they keep to their word about schedules. They are very easy to deal with. I will continue to use them in the future. We have had the same technician for about 3 years now. Having the same guy helps out a lot!
Description of Work: I have used this company for pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda L.
03/2012
5.0
pest control
  + -1 more
They are great. I have never had any problems.
Description of Work: They take care of all our bug issues. They come every 3 months to check on the traps they installed for us in our yard. They do our routine spraying as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob S.
03/2012
5.0
pest control
  + -1 more
I think that they are excellent. They do a very good job.
Description of Work: We use Arrow Exterminators for pest control. We have a contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John M.
03/2012
5.0
pest control
  + -1 more
They come out yearly for a termite inspection. They come out quarterly to spray for bugs. I would rate them an A.
Description of Work: We use them for pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay H.
03/2012
5.0
pest control
  + -1 more
There have some people whom I have had come in here and did a horrible job. Jeff Pursley is very thorough. He can get the bugs. He can determine where they are coming from. He is very knowledgeable about the pest and how to eradicate the nest or the source from where the pest is coming. He received an award in the company for pest control. Arrow is known to have reasonable charges. I will absolutely continue to use him in the future. When I got married, I moved to my husband's home. I have condo where I use him as well. He just did an excellent job outside and inside.
Description of Work: Jeff Pursley from Arrow Exterminators did pest control in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SCOTT B.
03/2012
5.0
pest control
  + -1 more
They are a very good company to work with. If they make an appointment they are on time. If they are a couple minutes behind they will give you a call. They are organized; they will call you to set up the appointment when the time is due.
Description of Work: I have a contract with them for termites and bug control. The termites ia bout $350.00 for the year and the bug control is about $80.00 every three months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Christa M R.
03/2012
5.0
pest control
  + -1 more
When the come out they let us know they are here. I have been pleased with the services. I think the pricing is a little high.
Description of Work: They come out and take care of our termite control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ernest H.
01/2012
5.0
pest control
  + -1 more
They were very good. He went through the home and looked around. I ended up getting the termite and pest control. I wasn't happy with the workers who came for the pest control, I am waiting for them to come back, I am trying to get in touch with the company.
Description of Work: They did some pest control for me.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

lindy J.
11/2011
5.0
pest control
  + -1 more
Overall, my experience with them was good. I would use them again in the future if necessary.
Description of Work: I used Arrow Exterminators, Inc for pest control services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jimmy B.
10/2011
5.0
pest control
  + -1 more
I have been using their services for about six years. They come by monthly to service for termite control. They also inspect the inside of the home on an annual basis. They come and check regularly and leave a message advising what they have done or if there were any alterations to the service. I am happy with their services and have so far not seen any termites.
Description of Work: I use their service for termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

10/2011
5.0
pest control
  + -1 more
I would recommend this company. When the house was constructed, they treated the structure and they’ve been servicing it ever since. They schedule their appointments, show up, and do what they’re supposed to do. I think their pricing has been reasonable. We had one small outbreak of termite damage, and the technicians came out very promptly, and took care of the problem. They replaced any of the damaged wood, which I thought was good. We haven't had any problems.
Description of Work: I use this company for pest control and extermination. They come out several times a year on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evan T.
09/2011
5.0
pest control
  + -1 more
We’ve been very satisfied with their service.
Description of Work: We’ve used their pest control service for several years now. They come by our home quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa G.
08/2011
5.0
pest control
  + -1 more
I was pleased with the choices they gave me for pest control -- one time, twice, or several times over the course of a year. I liked the price. We ended up going with another company because the company had a special deal, but I would have chosen Arrow had that deal not come along. I was impressed that the saleslady I initially spoke with called me back to see whether I was still interested.
Description of Work: I contacted them for an estimate on pest control for a two-room condominium.

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DeVan B.
07/2011
2.0
pest control
  + -1 more
I initially contact Arrow to perform quarterly pest control services for my home. Bill came out a couple of days later an hour late for his appointment with me. After signing up with Arrow, he performed treatment on the outside of my home. He was totally careless and inconsiderate. He broke my freshly planted begonias and even broke a clay pot. Instead of telling me about breaking the pot, he leaned it against the home apparently hoping I would not find it. I called and talked with his manager the next day who tried to convenience me to stay with them. Though he was very compassionate and apologies, the damage had been done and I decided to find another pest control service.
Description of Work: Quarterly pest control service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0


Response from Arrow Exterminators Inc
Arrow prides itself on providing uncompromised customer service at a great value and if we hear we have fallen short of our customer’s expectations, every attempt is made to make things right. Our goal with all customers is 100% satisfaction. We contacted the member immediately upon hearing what had occurred, offering to reimburse him for the damages. We also offered to assign his account to our 20 year veteran Philip Ownby who consistently goes Beyond the Call to provide professional and timely customer service. It is unfortunate when we lose a customer and we were sorry to hear of the member's decision to go elsewhere. If there’s anything we can do for you now or in the future, please don’t hesitate to give us a call. Sincerely, Charlie Jones Senior Vice President Arrow Exterminators (770) 552-4943

Marilla G.
07/2011
5.0
pest control
  + -1 more
I use them for three different programs within Arrow. I have been using them for years. My mother used to use them, and now I do. My quarterly fee for a basic inside and outside treatment is $87. I think it's $67 for mosquito control. They come about six times a year; once every month during the season for mosquito control. I find them very reliable. They are very personable and easy to deal with. I'm not a technical expert in any of those areas, so I can't say whether they are doing a magnificent job or anything. However, I do know that as far as mosquito control goes, that works. I still get flies and things like that, but not many of them. I have a pretty nice time in my backyard. I don't have any problems with the termite control. I very rarely see water bugs or such things in my house these days. They are pretty good and reasonably priced.
Description of Work: I use Arrow Exterminators – 97077 for pest control. I use them for treatment inside and outside the house. I use them for the termite Sentricon system and for mosquito control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Rebecca G.
06/2011
5.0
pest control
  + -1 more
The exterminator was timely and amiable. The property was treated and no fleas were found by the exterminator. I would highly recommend Arrow to anyone that needed this service.
Description of Work: Arrow Exterminators performed a flea treatment service in accordance with a rental property lease.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shawn S.
06/2011
5.0
pest control
  + -1 more
I spend $388 a year. I have a yearly service agreement with them. I have a system called Sentricon, which is for termite prevention and treatment if I see any signs of termites. So far, they have done as per the contract.
Description of Work: I use the services of Arrow Exterminators for termite control. Their last visit to my house was about three months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

Tabatha L.
06/2011
5.0
earthquake retrofitting, pest control
  + 0 more
The service technician was prompt, courteous and thorough. The product pricing was competitive.
Description of Work: Termite reservoirs replaced and refilled. Signed up for maintenance plan.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

David K.
05/2011
5.0
pest control
  + -1 more
The service tech found the opening and installed harware cloth to keep the birds out. This was a pretty simple fix and it was nice to have a company come in, evaluate the issue honestly and fix it quickly and for a fair price. No sales lines, no service agreements just a simple fix for a simple problem, refreshing.
Description of Work: We had birds nesting in our attic. The birds were coming in through an opening at a roof junction that is approximately 45-50 feet off the ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

WILLIAM M.
05/2011
5.0
pest control
  + -1 more
They do a good job. I have a small dog and they are good about taking care. I rate them high overall. The quality of work he does if good. He put his boots on before coming the house. He is very cautious about that. He is very polite. They call me before coming for the treatment.
Description of Work: We use Arrow Exterminators for pest control. We have used them since we moved in here as they were the people who took care of it prior to that as well. They come once in every three months. They come back if there is any other problem and don’t charge for that. They spray outside the house and check once a month.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Merril L.
04/2011
5.0
pest control
  + -1 more
Mike arrived. He did his job and was very thorough. He went all over the inside and exterior of the house, including the garage and crawl space.
Description of Work: Mike came out. He ran a little late, but was constantly calling me and updating me as to when he would be here. Since, I didn't have somewhere else I had to be, it was no big deal. We had started their pest control service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

8613 Roswell Rd Ste A, Atlanta, GA 30350

www.arrowexterminators.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Handyman Services,
Earthquake Retrofitting,
Lawn and Yard Work,
Insulation,
Home inspection

FAQ

Arrow Exterminators Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Arrow Exterminators Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arrow Exterminators Inc offers free project estimates.
Yes, Arrow Exterminators Inc offers eco-friendly accreditations.
No, Arrow Exterminators Inc does not offer a senior discount.
Yes, Arrow Exterminators Inc offers emergency services.
Yes, Arrow Exterminators Inc offers warranties.
Arrow Exterminators Inc offers the following services: Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird

Contact information

8613 Roswell Rd Ste A, Atlanta, GA 30350

www.arrowexterminators.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed