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Arrow Exterminators Inc

Pest Control, Animal Removal, Handyman Services,

About us

Family owned since 1964, Atlanta-based Arrow Exterminators is the eighth largest pest and termite control co in the United States, ranked by revenue. Arrow boasts a modern fleet of more than 700 vehicles, more than 67 service centers and revenues exceeding $100 million. With QualityPro Certification by the National Pest Management Association, the company offers innovative and environmentally responsible services including pest control, termite protection and mosquito control to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Texas. Additional Phone Number: (770) 993-8705, (770) 552-4943 (770) 650-9902. Award winning. Additional DBAs - York Pest Control, Arrow Exterminators.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 201-223 of 223 reviews

Kelly B.
05/2013
5.0
pest control
Ā  + -1 more
Meet my expectations
Description of Work: Pest treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

MJ M.
12/2012
5.0
pest control
Ā  + -1 more
See above
Description of Work: The company does a regular inspection of the termite deterrent system and of the property. They were very thorough and even checked the crawl space carefully. They provide a written report and take their time when discussing the findings. The only thing I object to was that they sent me a letter before the work was done telling me that payment was due. The letter clearly stated that the payment was due once the work had been completed, but they called and told me my account was overdue. I told the person what their letter said and informed them that I would pay once the service was rendered. They accepted that easily and performed the work professionally and to my complete satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cecil G.
10/2012
5.0
pest control
Ā  + -1 more
Very efficient.
Description of Work: Mosquito control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jennifer P.
08/2012
5.0
pest control
Ā  + -1 more
good.
Description of Work: The service member was very nice and they even caled the next day to check on everything! Not sure how grand it works bc it's only been a few days and they notified me it may take a few week before they performed the service! Kinda pricey (I thought, but I'm a new home owner and do not really know the ins and outs yet). Charge $280 for the whole yr. They come out and spray quarterly and also come anytime you call them for free!

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

David D.
08/2012
5.0
pest control
Ā  + -1 more
Follow up services were good.
Description of Work: Update: This company has proven to care about its customers. They bent over backwards to ensure that we were happy after being contacted about the review below. Thanks Arrow. Very nice company that we've used for years for our termite bond/protection. We recently began using them for pest control as I become too busy to do it myself. We are not satisfied with the pest control service. We have many more roaches than ever before. I suppose I will go back to doing it myself. They are fast and friendly but not very effective (in our case) for pest control.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Arrow Exterminators Inc
Dear Member, At Arrow we constantly strive for 100% customer satisfaction. I will contact you today to speak with you personally so that I can address your specific concern and I am always available at (770) 993-8705 or shurst@arrowexterminators.com Thank you, Shane Hurst Dunwoody Service Center Manager

BARBARA & KENNITH M.
07/2012
5.0
pest control
Ā  + -1 more
unknown
Description of Work: They come out for all of our pest maintenance. I have good feelings about this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lindsey M.
04/2012
5.0
pest control
Ā  + -1 more
unknown
Description of Work: Arrow came out for general pest inspection/treatment. They were early than the scheduled time but waited. He gave me referrals for his termite guy and wildlife guy upon inspection of my property. He even called to set the appointment for the wildlife inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

ganelle G.
08/2011
5.0
pest control
Ā  + -1 more
unknown
Description of Work: We used their exterminating services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald R.
07/2011
5.0
pest control
Ā  + -1 more
See above
Description of Work: Sprayed for yellow jackets. Came out the second time at no charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Catherine L.
10/2010
5.0
pest control
Ā  + -1 more
very well
Description of Work: We have been using Arrow pest control for maintenance at our house and are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARGARET T.
10/2006
5.0
pest control
Ā  + -1 more
They're good!
Description of Work: I have a termite agreement with them for a Centricon termite bonding system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

04/2004
5.0
pest control
Ā  + -1 more
ALWAYS ON TIME. QUALITY WORK.
Description of Work: TERMITE INSPECTION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

04/2004
5.0
pest control
Ā  + -1 more
GOOD AND RELIABLE.
Description of Work: MONITOR TERMITE STATIONS TO ELIMINATE TERMITES FROM AROUND THE HOUSE. PRICE IS PER YEAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lisa I.
06/2003
4.0
pest control
Ā  + -1 more
unknown
Description of Work: TERMITE PROTECTION- QUARTERLY TERMITE CONTROL AND COMPLETE REPAIR OF ANY DAMAGE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

06/2003
4.0
pest control
Ā  + -1 more
unknown
Description of Work: ARROW DOES ANNUAL CHECKS FOR TERMITES. THEY HAVE REPAIRED ANY DAMAGE EVER FOUND, WHICH HAS HAPPENED

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

KRISTINE P.
03/2003
4.0
pest control
Ā  + -1 more
THE GUYS ARE FRIENDLY.
Description of Work: SPRAY ROUTINE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

03/2003
5.0
pest control
Ā  + -1 more
THEY DID AN EXCELLENT JOB.
Description of Work: SPRAYED IN AND UNDER THE HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MILTON B.
03/2003
3.0
pest control
Ā  + -1 more
unknown
Description of Work: TERMITE SERVICE EVERY 3 MONTHS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


03/2003
4.0
pest control
Ā  + -1 more
THEY WERE FINE. (NO ELABORATIONS)
Description of Work: WE HAVE A MAINTENANCE FOR TERMITES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

12/2002
5.0
pest control
Ā  + -1 more
REASONABLY PRICED, ON TIME
Description of Work: PEST CONTROL, SPRAY INSIDE AND OUT OF HOUSE, EVERY 3 MONTHS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RHONDA H.
12/2002
5.0
pest control
Ā  + -1 more
ANNUAL SERVICE. EASY
Description of Work: TERMITE INSPECTION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FAY R.
12/2002
5.0
pest control
Ā  + -1 more
EVERYTHING SEEMS TO BE FINE
Description of Work: INTERNAL SPRAYING FOR BUGS. TERMITE INSPECTION IN THE YARD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
pest control
Ā  + -1 more
VERY GOOD SERVICE, ALWAYS ON TIME
Description of Work: MONTHLY CHECKUPS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8613 Roswell Rd Ste A, Atlanta, GA 30350

www.arrowexterminators.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Handyman Services,
Earthquake Retrofitting,
Lawn and Yard Work,
Insulation,
Home inspection

FAQ

Arrow Exterminators Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Arrow Exterminators Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arrow Exterminators Inc offers free project estimates.
Yes, Arrow Exterminators Inc offers eco-friendly accreditations.
No, Arrow Exterminators Inc does not offer a senior discount.
Yes, Arrow Exterminators Inc offers emergency services.
Yes, Arrow Exterminators Inc offers warranties.
Arrow Exterminators Inc offers the following services: Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird

Contact information

8613 Roswell Rd Ste A, Atlanta, GA 30350

www.arrowexterminators.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed