King Appliance Service Inc

Description of Work: Repaired ice maker in freezer. He had to order parts after initial visit and then had to make a second visit. He also reviewed range top fan switch and looked up the part. Based upon his experience and related reports (exact part no longer available) suggested I consider holding off replacement at this time since fan still operated.

Description of Work: I had two GE Profile refrigerators that had a problem with freezing temperatures in the refrigeration compartment - an apparent problem with this model over a period of years of production. Lee King quickly identified the problem of a broken door in the air flow control component. This was allowing the freezer compartment air to freely flow into the refrigeration compartment. He had one replacement component on his truck and replaced it in one of the refrigerators. He ordered another component for the other refrigerator and returned a week later to replace it. Mr. King was on time and called ahead to let me know he was on his way. He is very nice guy and very knowledgeable in his trade. Of the approximate $400 charge, as I recall, $260 was for the cost of the components. Since he did not have two components on his truck, he did not charge me for a service call on his return visit. I felt approximately $140 was very reasonable considering the amount of time and labor involved in replacing the components. He was very free with information regarding the problem and how to replace the components. Although it was a very tricky to replace these components, I feel I could replace them myself if the problem recurred based on the level of instruction he provided. However, based on his pricing, I would still call him again to do the job for me. I will definitely use King Appliance Service for any future appliance repairs.

Description of Work: Fixed my old washer and drier. Did what needed to be done, bearing in mind the age of the machines. He was very professional, expedient, friendly and helpful. Will use again, and again!

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Description of Work: I was not in his area so he gave me the name and number of a reputable guy that fixed my prob! thanks! very knowledgeable and helpful,even though he was busy.

Description of Work: Mr. King returned my initial contact promptly and scheduled an appointment to look at my appliances in a timely manner. He showed up promptly for the appointment and gave me good information on what was wrong and what he could do about it. I was not surprised to find that only one appliance could be repaired economically. He ordered the replacement heating unit for my wall over and return as we had scheduled, again promptly. All in all I thought his price was fair and his behavior exemplar. My only disappointment was that he wasn't licensed to do the installation on the new dishwasher and cooktop needed; however the information and advice he offerred were of great use in

Description of Work: My 20 year old large freezer was losing its cooling capacity and food was beginning to thaw and spoil. King Appliance rep came out and checked out the appliance. Low on refrigerant. A leak somewhere in the system. Not cost-effective to fix. Not what I wanted to hear but what I needed to hear. The straight story. I asked for a referral to a new appliance dealer, got one and bought another freezer that day. I appreciated the repairman's candor and advice. He could have run up a substantial bill trying to fix the freezer but didn't. Instead I invested in a new freezer just as he recomended. Food saved from spoilage!!! Will use this business next time an appliance dies on me. No question.

Description of Work: Needed service on a Maytag washing machine. Phoned KING APPLIANCE SERVICE on Monday during a heat wave so I expected them to be busy. They answered promptly and scheduled a technician for early Thursday. As promised, the tech phoned as he was on the way between 8 and 8:30 a.m., was courteous and neat, then quickly diagnosed the problem (a water pump). He then explained the repair along with costs in an easy to understand way. (He also pointed out an unrelated electrical problem I should take care of.) In less than an hour after he arrived, my washer was running like new and you couldn't tell anyone had been in my home. The new water pump part was $88.46 plus tax, and labor charge $89, a fair rate. When the washer broke and needed service, I decided to request service on my KitchenAid Refrigerator that has had a long time problem with a clogged drain line (inside of refrig. gets WET). Over the past year, I've fully defrosted it twice and that works temporarily, but clearly it needed a professional. After repairing the washer, the tech checked the refrigerator and confirmed the drain line in the freezer was clogged and freezing up. He recommended defrosting it to clear the ice and flushing it out to clear the trash out. Then he suggested installing a heat probe to keep it clear. Again he was easy to understand and explained the cost of the parts and labor. Because this was my "second" appliance, he discounted the labor $35 for the trip charge and actually charged $54 for labor. The heat probe kit part had to be ordered, was $21.90 plus tax, total $77.44. They phoned me 5 days later to set up a time to come install. When he came back to do the refrigerator repair, it took about 30 to 45 minutes, and again he could not have been neater or nicer. I appreciate a quality professional anytime....especially in home repair. I will absolutely call them again.