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Sutton's Service Inc

Appliance Repair, Handyman Services, Dryer Vent Cleaning,

About us

Cost is determined by the job.

Business highlights

43 years of trusted experience

Services we offer

Parts sales, appliance repair, refrigerators, washers, dryers, dishwashers, ranges and microwaves.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.997 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-97 of 97 reviews

Ronald P.
09/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I've used Sutton Services for years, because they are local and well established company. Do what they say they are going to do, for a good price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristin H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired telescope fan behind cooktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alex G.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Saved me money two ways. 1. Ordered part I could install on refrigerator (broken freezer section handle) for $30 less than ordering direct from GE. 2. Didn't charge twice for same call to look at washer. | |Straight shooter, now my preferred appliance repair service. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Randy K.
10/2015
2.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


steven R.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a pulley in the dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Margaret S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I was having problems with my refrigerator. They were very responsive and checked everything out. Provided reco to use warranty service since it was under warranty. Very honest. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced waterpump in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg E.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

larry M.
02/2014
5.0
handyman service
  + -1 more
.
Description of Work: This is the third time out for my in-door ice maker. They keep replacing parts and this time didn't charge for more parts. Hopefully this will work. If not they said just call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen O.
04/2013
5.0
appliance repair
  + -1 more
Their service is great.
Description of Work: We've used them for refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley C.
03/2012
1.0
appliance repair
  + -1 more
I just did. Read paragraphs above.
Description of Work: Called to repair ice maker in refrig. took 3 call backs to try to fix it with no good results...which means that I had to stay home and wait for someone to try on more than one occasion. On the third (I think it was the third, might have been the fourth) call was told that I might need an expensive new part, cost over 100 plus instlation, which I purchased...it was installed and discovered that that it did not solve the problem, so the old part was reinstalledand the replacement part sits in a box on the top of the frige.. They eventually sent someone who was capable to make the repair, which he did in about 5 minutes with a hair dryer. So I called to try tp return the unnecessary part which they installed and then uninstalled. They flatly refused, and then said that they would reinstall the part if I was willing to pay for the installation...which is like adding insult to injury. I guess I am going to have to sue then to get a judicial order to get them to refund the cost of the unnecessary part.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$400

craig B.
02/2012
5.0
appliance repair
  + -1 more
fine
Description of Work: balanced washing machine and placed new vent on dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carla A.
06/2011
5.0
appliance repair
  + -1 more
Same as above
Description of Work: had to replace the push on button on our advantium microwave. They were courteous and knowledgeable about the microwave. They had to order the part and told me the cost of the part and trip fee. I had been told the cost of everything to see if I still wanted to go forward with. No surprises. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

WILLIAM M.
03/2007
5.0
appliance repair
  + -1 more
Explained above.
Description of Work: Fridge cooling had deteriorated. Serviceman detected icing up behind panel in freezing compartment. He defrosted it and explained how cooling works and predicted it would happen again in 6-12 months, suggesting we may want to look for new fridge in coming months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cal T.
08/2006
5.0
appliance repair
  + -1 more
Satisfied and prompt service.
Description of Work: Found trouble very quickly and repaired machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

03/2004
5.0
appliance repair
  + -1 more
FAMILY OWNED AND OPERATED. I HAVE USED SUTTON'S FOR DISHWASHER, REFRIGERATOR, AND WASHING MACHINE REPAIR. THEY ARE VERY REASONABLE IN PRICE. THEY WILL HELP YOU TROUBLESHOOT OVER THE PHONE IN ORDER TO TRY TO SAVE YOU A SERVICE CALL. IF IT WOULD BE MORE COST EFFECTIVE TO REPLACE RATHER THAN REPAIR ONE APPLIANCE, THEY WILL TELL YOU AND THEY DO NOT SELL APPLIANCES.
Description of Work: ICE MAKER REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MARNEE B.
03/2004
5.0
appliance repair
  + -1 more
EXCELLENT.
Description of Work: REPAIRED DISHWASHER, DRYER, WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
5.0
appliance repair
  + -1 more
THEY WERE PROMPT, FRIENDLY, AND PROFESSIONAL.
Description of Work: THEY FIXED THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

IRENE K.
03/2003
5.0
appliance repair
  + -1 more
THEY ARE VERY PLEASANT PEOPLE.
Description of Work: THEY WORKED ON MY REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: THEY FIX OUR REFRIGERATOR AND ICEMAKER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
appliance repair
  + -1 more
I JUST KNOW EVERYBODY THAT WORKS THERE.
Description of Work: THEY HAVE REPAIRED OUR DRYER AND WASHING MACHINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN L.
12/2002
4.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIR TO WASHING MACHINE

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

182 Marietta St, Alpharetta, GA 30004

www.suttonappliancerepair.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Handyman Services,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Appliance Repair - Small

FAQ

Sutton's Service Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Sutton's Service Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Sutton's Service Inc does not offer free project estimates.
No, Sutton's Service Inc does not offer eco-friendly accreditations.
No, Sutton's Service Inc does not offer a senior discount.
No, Sutton's Service Inc does not offer emergency services.
Yes, Sutton's Service Inc offers warranties.
Sutton's Service Inc offers the following services: Parts sales, appliance repair, refrigerators, washers, dryers, dishwashers, ranges and microwaves.

Contact information

182 Marietta St, Alpharetta, GA 30004

www.suttonappliancerepair.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM