20 years experience for offering carpet, hardwood and granite counter top including back splash. Please call or visit us at our warehouse or showroom at McFarland park way for all your flooring and granite needs. All our product and services installation handle by our professional crew with many years of experience. Additional email - hic@contractor.net. Additional address - 1015 Union Hill Road, Alpharetta, GA 30004.
Business highlights
23 years of trusted experience
Services we offer
Residential and commercial sales and installation of hardwood flooring, tile, back splash, granite counter tops & bathroom remodeling.
Description of Work: Took a long time to schedule the appointment, then had to come out twice before some of the work was completed. What I really wanted done was the kitchen, and that never was done.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$90
Response from Home Improvement Crew
I regrout the entire master bathroom shower, hall way bathtub caulk replacement , granite & backsplash grout replacement for $90. After 8 month she told me. to come back for more work without pay, or she will give me a bad review .
Larry T.
12/2015
5.0
ceramic tile
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Janice S.
11/2015
4.0
home remodeling
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Isabel L.
11/2015
3.0
home remodeling
 + -1 more
/
Description of Work: My only complaint was that he was somewhat slow. However, he. Was very thorough and the work was good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
philip J.
09/2015
5.0
home remodeling
 + -1 more
unknown
Description of Work: date of service 07/15/2014
Rating Category
Rating out of 5
Yes, I recommend this pro
Albert M.
07/2015
5.0
home remodeling
 + -1 more
unknown
Description of Work: Bathroom and floor tile. Went well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Barbara S.
07/2015
5.0
handyman service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
George F.
07/2015
1.0
home remodeling
 + -1 more
unknown
Description of Work: nothing. The "handyman" did not want to get on my roof to fix a hole in the soffett.
Rating Category
Rating out of 5
Response from Home Improvement Crew
Home owner want unrealistic request it was two story building and steep roof.I told him , roof is not part of our work but still will to do it just need call for help because this is not one person job, need two person to handle roof job but he did not want me to call and get help because He thought it will cost him more. job was cancelled I was on time I explained professionally why it is dangers for one person to perform this roofing job cost was zero because no job was done His rate was F on all of above that I just mention. I wish we rate the customer too.
Bengt J.
06/2015
4.0
home remodeling
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$99
Ronald P.
06/2015
4.0
home remodeling
 + -1 more
unknown
Description of Work: Did not have correct color grout - waiting to schedule follow
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Improvement Crew
Home owner washed tiles on shower wall which it was dark brown has been washed with bleach therefore 35% 0f grout line on wall turn white. she told me she wants to bring back the color of grout line to original to match with rest of the grout line to dark brown it took me 1.5 hour to restore the grout line to original dark brown and I did.this is a $100 job that I only charge $15. threshold tiny grout line was light brown because I did not had dark brown grout. I told her I will bring dark brown grout. I went extra mile for her to satisfy her why I did not get A for review I don't know
Sharon L.
05/2015
5.0
flooring contractor, remodeling, home remodeling
 + 1 more
It looks great!
Description of Work: Cleaned and resealed the grout in the kitchen floor- looks brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Anne F.
01/2015
3.0
handyman service
 + -1 more
I purchased this service as part of an Angie's List deal which offered 3 hours of kitchen or bathroom caulking. Caulking work appears well done. Contractor cleaned up after providing service. Scheduling was very difficult. I provided several days and times when I would be available for service. Contractor called me the night before he wanted to come, requesting to come at a day and time when I was not available. After several correspondences, he agreed to schedule a time for service about a week in the future. I called him when he was 30 minutes late and said he did not have the appointment on his calendar. I pointed out that we agreed on 9 am that day in an Angie's list email, so he said he could arrive 2 hours after the appointment time. He also told me that a 9 am appointment means between 9 and 11 am for contractors, and that I should just know that. He finally arrived and made several comments about how little money he makes which I found unprofessional. He spent 2 hours caulking one bathroom. He would not do the additional hour of work purchased in the deal because it would be in a different bathroom and he reminded me of how little money he makes. He seemed to imply that I should either pay more for the service or expect less from him as a result of purchasing an Angie's List deal. I would not use this contractor again because scheduling was far too difficult. I feel badly that he is facing economic challenges, but I do not think it is appropriate to share this in a professional setting.
Description of Work: Caulked bathtub and sink.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$117
Response from Home Improvement Crew
This customer did not had time during week day. I offer her to completed the service in weekend but she refused. also I offer her to do some work on other bathroom without charge but she told no, the other bathroom is fine. for being on time I was only 10 Minutes late because of heavy rain, beside this is not a doctor appointment our appointment is from 9 am to 11 am. we had to completed 3 service the same day and can not guarantee exact time. we never talk about our financial detail with customer. some how she want to hurt our reputation because I was 10 minute late but she never talk about professional service she received,
Nike J.
12/2014
2.0
hardwood floor
 + -1 more
There was no schedule at all. I ordered on 12/02/14 and nothing has happened since then. I don't think they need the business, they must be too busy, It's a zero customer service from the man I spoke to today. That proves they have more than enough to do.
Description of Work: .
Rating Category
Rating out of 5
$99
Response from Home Improvement Crew
As soon as we received [member name removed] work order we look foe her phone number but there is no phone number to setup an appointment. we send her email ask for to provide a phone number to call for appointment. after several email to her and ask for phone number she send her home phone on 12/17/2014. we called several times and left her massage to call us back because we are ready to complete service but she never respond to our massage. without phone number it is impossible to setup a date. it is easy for some customer to ruin our reputation.
Joyce M.
12/2014
5.0
ceramic tile, home remodeling
 + 0 more
The job was well done and the owner cleaned up the area before leaving.
Description of Work: Replmoved the old grout and re caulked the entire perimeter of the shower floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Rebecca N.
12/2014
5.0
remodeling, handyman service, home remodeling
 + 1 more
Very professional and Don took extra time doing a fantastic job in the kitchen. We would definitely hire them again for future home improvement jobs.
Description of Work: They caulked my kitchen and Don performed extra caulking in master shower and kid's bath and sink caulking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91
Diane F.
12/2014
5.0
home remodeling
 + -1 more
Everything look great. The technician was very prompt and professional. The job was done efficiently and I could not be happier.
Description of Work: Caulked Bathrooms and Kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Rick G.
12/2014
5.0
remodeling, handyman service, home remodeling
 + 1 more
Good. Don was very professional and did good work.
Description of Work: Re-Caulked two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Lynn L.
12/2014
5.0
ceramic tile, flooring contractor, remodeling
 + 1 more
I was contacted by the gentleman soon after I bought the Big Deal and he clarified that the deal meant that they would replace missing grout. I was looking for a deal that would remove old grout and then replace it. He was very polite and straightforward, and I appreciated his honesty.
Description of Work: I had purchased a Big Deal for grout restoration.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Mark T.
12/2014
5.0
ceramic tile, remodeling, home remodeling
 + 1 more
Very knowledgeable and thorough, hard working and did a very good job.
Description of Work: Repaired / replaced grout in two bathrooms and kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Mark L.
12/2014
5.0
remodeling, home remodeling
 + 0 more
Don is one of the nicest contractors I have ever met. He is very responsive to emails and phone calls and he showed up on time.
Description of Work: Caulked bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Brenden M.
11/2014
5.0
ceramic tile, handyman service, remodeling, home remodeling
 + 2 more
Arrived on time. Completed requested work with exceptional quality. Excellent value for a job well done. I will be referring this vendor to others and would hire again if needed.
Description of Work: Removed and replace grout in shower, re-caulked tub and kitchen sink area. Price included materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Randolph B.
08/2014
5.0
ceramic tile, flooring contractor
 + 0 more
It was good. He did a great job. He worked extra hours. He did everything he could to get everything the best that he could. I was very happy with home improvement crew there. The gentleman came when he was suppose to and did everything really well. He was a hard worker. I couldn't find one reason to complain about anything he did. I couldn't complain about anything he did.
Description of Work: Three hours of kitchen and Bathroom caulking. He just fixed what we had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Brian H.
08/2014
5.0
ceramic tile, home remodeling
 + 0 more
Everything went well. He did only what we asked, but did provide guidance on future work. The work looks so much better than before.
Description of Work: Replaced the grout between the tiles on the shower wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.1
Mary O.
07/2014
5.0
ceramic tile, home remodeling
 + 0 more
The services were provided as described.
Description of Work: Three hours of caulking and grout replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Matthew H.
10/2012
5.0
ceramic tile, hardwood floor, marble & granite, home remodeling
 + 2 more
They were punctual and on time. They were easy to work with and descriptive and clear in their services. They provided me with customer service that went above and beyond my expectations. Their prices were very reasonable. The workers were clean and courteous of my house and family. They finished these jobs faster than I had expected, and still got the job done well. Their Installation was very professional and looks amazing! I will definitely be hiring them again for my next home improvement project. Very satisfied and very proud of my beautiful Kitchen and new hardwood floors!
Description of Work: 800 SQ.Ft of new hardwood installed and had 450 SF.FT Sanded & finished, Installed granite counter top in kitchen as well as back splash tile in kitchen.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Handyman Services,
General Remodeling,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Marble and Granite,
Window Treatments
FAQ
Home Improvement Crew is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Home Improvement Crew accepts the following forms of payment: Check,PayPal
Yes, Home Improvement Crew offers free project estimates.
No, Home Improvement Crew does not offer eco-friendly accreditations.
No, Home Improvement Crew does not offer a senior discount.
No, Home Improvement Crew does not offer emergency services.
No, Home Improvement Crew does not offer warranties.
Home Improvement Crew offers the following services: Residential and commercial sales and installation of hardwood flooring, tile, back splash, granite counter tops & bathroom remodeling.