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FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Fiber Care of Atlanta Inc.has been in business since 1997. The owner is Brian Kirby . Brian is certified with the institute of inspection,cleaning and restoration also known as the IICRC. This organization provides training and industry updates to all its members. Customers who hire companies that are certified with the IICRC generally get a more knowledgable tech on the job and therefore usually get a higher quality cleaning job performed.Please check out our numerous customer reviews on KUDZU.COM! Please call today at 770-924-2440 for a FREE estimate or visit us on the web at fibercareatlanta.com. As always Fiber Care promises nothing less than your absolute delight with our services and customer service!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

CARPET CLEANING, COMMERCIAL CARPET CLEANING, UPHOLSTERY CLEANING, CARPET RESTRETCHING, CARPET SEAM REPAIR, CARPET PATCHES AND BONDING, WATER DAMAGE RESTORATION, PET ODOR CONTROL & DEODORIZING, TILE AND GROUT CLEANING AND SEALING, AUTO INTERIOR CLEANING, CARPET AND UPHOLSTERY PROTECTORS

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 116 reviews

Rebecca M.
10/2013
5.0
carpet installation, carpet cleaners
  + 0 more
The carpet in my recently purchased home was badly soiled and stained. The cleaner arrived punctually and worked quickly and efficiently. Initially, the carpets looked great, but a few hours later, many of the stains came back. When I talked to Fiber Care about the problem, they returned to give the stains an extra going over. Now the carpet looks better than I could have ever thought possible! They truly went above and beyond to make sure that I was happy with their service- and I am!
Description of Work: Cleaned carpet in foreclosed home and minor carpet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carole M.
07/2013
5.0
carpet cleaners
  + -1 more
They were very prompt and courteous, and they gave me specific instructions on what to do with the carpet in the future. They also told me never to use Resolve!
Description of Work: I had fleas in my carpet. They have a non-toxic service and were referred by my veterinarian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy R.
07/2013
5.0
carpet cleaners
  + -1 more
Needed the carpets cleaned quickly after returning home from vacation; the dogs had been stressed from all the thunderstorms. Fiber Care was able to fit me in the very day I called. John came and did a great job! Thank You Fiber Care!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Will R.
06/2013
5.0
carpet cleaners
  + -1 more
They were very professional and punctual. They moved furniture and put it back where it belonged. Have two small children, this helped a lot. I was impressed with how clean the carpet looked when it was done. I plan on using them again in the future and I'm recommending them to a couple friends of mine.
Description of Work: Cleaned 4 rooms, small hallway and a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Deborah T.
05/2013
5.0
carpet cleaners
  + -1 more
The carpets in my rental home had not been cleaned in the 2 years it was occupied. To top it off, there were numerous pet stains from an unauthorized pet. Brian was able to thoroughly clean and remove the pet stains.
Description of Work: Brian performed extensive cleaning of the carpet in my rental home. Treated the carpet for pet stains and odors. I was very pleased with the end result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

David S.
03/2013
5.0
carpet cleaners
  + -1 more
They did a good job and were very responsive, professional and nice.
Description of Work: Cleaned the carpet in a recently vacated, heavily soiled rental.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

tanya P.
03/2013
5.0
carpet cleaners
  + -1 more
Awesome. I love them. Very friendly, down to earth, gave a great price. I really enjoy down to earth people. I felt comfortable leaving the house while my carpets were clean and as soon as he finished he called and let me know that he was done. Would def use them again.Every single stain came out and I am so happy about my carpets. Thank you
Description of Work: Cleaning carpets. Removing tough stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LYNN W.
02/2013
5.0
carpet cleaners
  + -1 more
Mario, the tech, arrived at the appointed time and, after explaining the procedure to me (cleaning process, deodorizing, etc.), prepared to clean the carpets. All corners were protected as were the hardwood floors. We walked through the rooms as I pointed out areas of concern (ie: lots of areas of spills, spots where I had inexpertly tried to clean, etc.) and Mario gave me many pointers on how to clean the spots between professional cleanings. When he finished, I could hardly believe how wonderfully new the carpets looked. I had thought I'd replace the carpets soon, but now I believe they have more life in them. All I can say is "Wow!" Mario is personable and professional, as is everyone I have spoken with to schedule and to ask questions.
Description of Work: Cleaned the traffic areas of three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154.7

Lori M.
01/2013
5.0
carpet cleaners
  + -1 more
They showed up on time. They were friendly and the carpet looked good.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
10/2012
5.0
upholstery cleaning
  + -1 more
I chose this company due to its good reviews on Angie's List & Kudzu. Carol, the scheduler, was very helpful on the phone, providing accurate estimates for the proposed job. Mario, the technician, was on time and very thorough in his work. He was careful to protect my floors and rugs from the cleaning product. He honored the online coupon, and also provided an estimate for cleaning our upstairs carpet and stairway. The company called to check on my satisfaction after the job was completed. I am impressed with the level of service & value for the price. Will definitely keep them in mind for other jobs.
Description of Work: Upholstery cleaning of sofa, two club chairs & two ottomans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Larissa D.
07/2012
5.0
carpet cleaners
  + -1 more
I emailed Fiber Care for a rough estimate on cleaning the carpet in a bedroom, the hall and the stairs. I received a prompt reply with an approximate cost of $120. I called the next day to make an appointement. The carpet cleaners were supposed to come at 11am that Thursday. I received a call a little after 11 informing me that the guys were running late but that they should be at my house by 12pm. They showed up closer to 1pm. Since I really didn't have anything going on that day it wasn't a big deal, however, for someone else, that could have been a big problem. They got right to work and they did a great job. The carpet looks great and smells fresh and clean. I would hire them again despite showing up late. The total ended up being $116, but I had a 20% off coupon from Angie's List.
Description of Work: Carpet in secondary bedroom, hall, and stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Patricia H.
07/2012
5.0
carpet cleaners
  + -1 more
Mario did the cleaning. He was extremely thorough, very polite, and the price was actually under the estimate given previously over the phone. We would use them again and highly recommend them. The entire job took about 2 hours.
Description of Work: We had the carpet in the master bedroom with hallway cleaned, a second bedroom's carpet cleaned, and 3 oriental rugs cleaned.. The carpet was actually cleaned and sanitized, 2 stains removed, and protection added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pam & Tim P.
06/2012
5.0
carpet cleaners
  + -1 more
Fiber Care arrived on time. The young man was very pleasant and personable. He answered all my questions and made sure I knew exactly what would be done. I told him I wanted to add Scotch Guard and he refigured the total price. My carpet was very dirty especially the stairway. He worked hard and made sure he had gotten it as clean as he could. I am extremely pleased with the finished product and will definitely use this company again. I have also recommended them to friends.
Description of Work: Fiber Care cleaned carpet in an office, a great room and a basement rec room including a hallway and stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

robert W.
01/2012
5.0
carpet cleaners
  + -1 more
Overall, my experience with them was very good. The work is still holding up. I would use them again in the future.
Description of Work: I used Fiber Care Carpet & Upholstery Cleaning Specialist for carpet cleaning. They did the living room, three stairs and some runner carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Betsy M K.
12/2011
5.0
carpet cleaners
  + -1 more
The overall experience was excellent. The quality of service was excellent. They were late by an hour or so but they did call me to let me know that they were going to be late since they had run into a problem, and that was nice. They did a good job once they were here.
Description of Work: I have used Fiber Care Carpet & Upholstery Cleaning Specialist for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Angie F.
11/2011
5.0
carpet cleaners
  + -1 more
Sean & co worker were very nice, professional & put customer first. I asked about military discount, sean was proactive & included extra rug cleanings.
Description of Work: Cleaned carpets & rugs in house and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

R. L.
11/2011
5.0
carpet cleaners
  + -1 more
Outstanding service and work, Brian Kirby, owner, lead cleaner was not satisfied until we were satisfied, and he fixed all of our carpet issues.
Description of Work: Fiber Care Carpet Cleaning has done carpet care and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet B.
10/2011
5.0
carpet cleaners
  + -1 more
It was a good price and they did a good job. The carpets put in initially were not stretched properly. They came in stretched the same and made it look new. I will use them in future.
Description of Work: I used the services of Fiber Care Carpet & Upholstery Cleaning Specialist to starch and clean the carpets, about 6 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST
Member, Thanks so much for taking the time out of your day to post a review for Fiber Care. Isn't it amazing how much better the carpet feels under your feet when it is properly power stretched from wall to wall? These carpet installers have no interest in doing the job right the first time! They use only a knee kicker to install the carpet and that process doesnt get the carpet nearly tight enough...then with the heating and cooling of the home the latex backing on the carpet relaxes and boom you have buckling in all the rooms. Now your carpet will look better, feel better, and most important of all .... it will last a lot longer! Thanks again for choosing Fiber Care and we look forward to doing some more cleaning for you down the road! Respectfully, Brian

HEATHER G.
01/2011
5.0
carpet cleaners
  + -1 more
EXCELLENT COMPANY. EXCELLENT JOB. CARPET LOOKS LIKE NEW AND SO REASONABLY PRICED AND EVEN MOVED FURNITURE TO CLEAN UNDERNEATH. HIGHLY RECOMMENDED
Description of Work: CARPET CLEANED AND STAINS REMOVED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Thasha C.
08/2010
5.0
carpet cleaners
  + -1 more
Mario did an excellent job, and was very thorough. He cleaned the closets for no additional charge. He was attentive to go over the more soiled areas several times.
Description of Work: Cleaned all carpets: Living Room, Dining Room, Master Bedroom, 2nd Bedroom, Hallway; Closets free of charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Beata B.
06/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They completed the work in a timely fashion and were very careful with walls and furniture.
Description of Work: Carpets cleaned in entire house as well as cleaning of 4 couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael P.
05/2010
5.0
carpet cleaners
  + -1 more
A woman received my telephone call to set-up the order. Several days later, two young men came to my house at the scheduled time. They were professional, courteous, and very exhibited enthusiasm for the work they provided. They carefully moved furniture as required to clean the carpet. They worked diligently and without a break. The entire cleaning took approximately three hours.
Description of Work: Steam cleaned carpet on the first floor and carpeted steps to the basement. Cleaned grout in the Guest Bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$392

Nancy H.
10/2008
5.0
upholstery cleaning
  + -1 more
Brian was excellent from start to finish. Very professional. Called right away, squeezed me into his schedule to meet my deadline. I had procrastinated and needed it done within a few days. They showed up on time, were very nice, did a good job, and followed up afterwards. I would definitely recommend and will use them again.
Description of Work: I had an area rug, sofa, over sized chair and ottoman cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

EDWARD M.
12/2007
4.0
carpet cleaners, upholstery cleaning
  + 0 more
He did a pretty decent job got some stains out not all but I probably waited too long to treat the stains.
Description of Work: Cleaned 2 couches, chase lounge and pillows and did a couple of area rugs for free.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

BETH S.
10/2007
5.0
carpet cleaners
  + -1 more
Brian is a great guy to work with. He is nice, and his workers have also been nice and helpful. They are willing to go above and beyond what's neccisary. For example, he's even moved furniture out of the way to clean underneath it, and he's helped me to move large pieces of furniture back.
Description of Work: I use this company twice a year to clean our carpets. The last time they were out they cleaned all the bedrooms, hallways, and stairs in the upstairs of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

680 Wolfs Bane Dr NW, Acworth, GA 30102

http://www.Fibercareatlanta.com

Service hours

Sunday:
11:00 AM - 3:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST is currently rated 4.9 overall out of 5.

Sunday: 11:00 AM - 3:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST offers free project estimates.
No, FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST does not offer eco-friendly accreditations.
No, FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST does not offer a senior discount.
Yes, FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST offers emergency services.
No, FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST does not offer warranties.
FIBER CARE CARPET & UPHOLSTERY CLEANING SPECIALIST offers the following services: CARPET CLEANING, COMMERCIAL CARPET CLEANING, UPHOLSTERY CLEANING, CARPET RESTRETCHING, CARPET SEAM REPAIR, CARPET PATCHES AND BONDING, WATER DAMAGE RESTORATION, PET ODOR CONTROL & DEODORIZING, TILE AND GROUT CLEANING AND SEALING, AUTO INTERIOR CLEANING, CARPET AND UPHOLSTERY PROTECTORS
Please Inquire

Contact information

680 Wolfs Bane Dr NW, Acworth, GA 30102

http://www.Fibercareatlanta.com

Service hours

Sunday:
11:00 AM - 3:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM