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Accolade Chem Dry

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Kevin Eldridge and his wife Kim have owned Accolade Chem-Dry and been a part of the carpet cleaning industry for over 20 years. The Eldridges and their four children love their business and are very proud to be family owned and operated.

Business highlights

33 years of trusted experience

Services we offer

Cleaning carpet & upholstery. Pet urine & stain removal. Area rug cleaning.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 111 reviews

Joel L.
09/2016
5.0
carpet cleaners
  + -1 more
excellent results and service
Description of Work: entire house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janette C.
04/2016
5.0
carpet cleaners
  + -1 more
Very nice job.
Description of Work: Cleaned all the carpeting in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Patricia C.
07/2015
5.0
carpet cleaners
  + -1 more
good
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Glenda B.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a urine soaked chair and did an outstanding job eliminating the odor completely. John was very courteous, professional and knowledgeable. I have used in the past and will continue to use for any cleaning services I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph J.
06/2014
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
unknown
Description of Work: We are unsure whether the price was a bargain since we didn't "shop" prices. |They cleaned a loveseat, two leather recliners and two side chairs (back and seat cushions in each).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Accolade Chem Dry
Thank you for taking the time to give this report. We appreciate your business and hope to serve you again in the near future.

Patricia C.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Accolade Chem Dry
Thank you for taking the time to give this report. We appreciate your business and hope to serve you again in the near future.

Deb H.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They were one of many that I interviewed by phone before selecting another company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0


Response from Accolade Chem Dry
Thank you for taking the time to give this report. We appreciate your business and hope to serve you again in the near future.

DARRYL K.
01/2012
5.0
carpet cleaners
  + -1 more
They always do great work for me. It’s a dry clean, so the carpets are always dry within 15 or 20 minutes after they leave. The technicians are thorough, too, and move furniture if necessary. It’s been a good experience overall.
Description of Work: They’ve cleaned my carpets a few times

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Susan H.
01/2012
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
The experience has been great overall. I use them frequently and have used them for a few years. The technicians do a good job getting the carpets clean. They’re friendly and willing to get the job done. They’re prices are good and they’re always willing to work with you on packages. They have a pet product that really eliminates odors.
Description of Work: They’ve cleaned my carpets, grout & tile, and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

christine C.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The experience has been good. We’ve been using them for about 8 years. They’ve always been on time, very professional, and do a good job.
Description of Work: They have done carpet cleaning and furniture cleaning. About three months ago, they cleaned our couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Coralie L.
01/2012
5.0
carpet cleaners
  + -1 more
The experience was very good. They did a good job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Samuel H.
01/2012
5.0
upholstery cleaning
  + -1 more
The experience has been very good. We’ve used them before and they've always done a good job for us. We’ve been 100% satisfied and we’d recommend them!
Description of Work: They cleaned some furniture for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Geralyn K.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The technicians were efficient, friendly, and did a great job.
Description of Work: They cleaned my carpets and a few chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Bobbie Kendrick and J.
01/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The experience was fine overall. The technicians were personable and did a good job.
Description of Work: They cleaned our carpets and one rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Phillip M.
01/2012
1.0
carpet cleaners
  + -1 more
The experience was terrible overall. The technicians weren’t personable and had to come back out, but never ended up getting the carpets cleaned. I had to hire somebody else. They didn’t do a good job at all, and I would never recommend them.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
1.0
value
5.0


Response from Accolade Chem Dry
Member, We are truly sorry you weren't pleased with your experience with Accolade. Our records show that we last cleaned in February of 2008 and returned in March 2008 after you notified us of the situation and the technician re-serviced the areas in question. We value our customers and strive for best results and great customer service with all of our customers. Again, we are sorry you were unhappy with our service & technician.Thank you

David D.
01/2012
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The experience was great! I’ve used them every year for the past five years.
Description of Work: They’ve cleaned carpets, upholstery, and rugs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Clyde B.
01/2012
3.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The last time they were here, we had to get them out again to re-do the job. The first time they did the job, the end result was sloppy and very wet. They told us that the reason for the sloppy job was because the technician was new. The second time was better, but I wouldn’t call them again.
Description of Work: They cleaned our carpets and furniture in the family room. They also cleaned one of the hallway rugs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Accolade Chem Dry
We at Accolade Chem Dry are sorry to hear your experience was not good the very first time. We hope to be able to serve you again as we take pride in our customer service and our technicians take pride in pleasing our customers while doing a great job with respect. Thank you for taking the time to give this report and most of all thank you for your business!

DAVID AND JANET A.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job. Everything was fine.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Carol O.
01/2012
5.0
carpet cleaners
  + -1 more
The work turned out very well. I was very pleased.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Leyla A.
01/2012
4.0
carpet cleaners
  + -1 more
The experience was average overall.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business! Hope to serve you again with a better than average outcome experience for you.

Jerry R.
01/2012
2.0
carpet cleaners
  + -1 more
The technician arrived and started cleaning the carpet while my wife was occupied upstairs. I took this opportunity to run to the grocery store about 2 miles from our house. As I was leaving the store, my wife called and said that he was finished cleaning the carpet and needed our credit card, which I had with me, to pay for the job. I was home in less than 10 minutes and the technician was already gone. He said we could "call in" our credit card number to his office. We were both surprised at how quickly the job was completed and I was surprised that he did not wait for me to return home after she told him I was on my way. The low traffic areas look OK but the areas that needed the cleaning most were not properly cleaned. We feel he rushed this job because we opted for the lowest cost cleaning since the carpet was not heavily soiled.
Description of Work: We have short nap "office type carpeting" with normal soiling in areas where you walk but not excessively dirty. We had the living room, kitchen, computer room and hallway cleaned in the downstairs part of our house. This carpet had been cleaned about 18 months previously. The technician offered several cleaning options ranging from about $140 to over $400.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$140

Stephen P.
06/2011
5.0
carpet cleaners
  + -1 more
They have several locations. My experience was good. I have nothing negative against them. The work that they did was very good. They were very professional. I would use them again in the future.
Description of Work: Accolade Chem-Dry cleaned my carpets a couple of years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen B.
04/2011
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
great! I've been using this company for years to clean our upholstery and oriental rugs.
Description of Work: cleaning of all living room couches and chairs --- needed because of a new dog!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Patricia M.
03/2011
4.0
ceramic tile, floor cleaning
  + 0 more
We spent maybe $500 or $600 on that service. Our experience with them was okay and it was the first time we had anything like that and for me personally I don?t think I would do that again. We had to move all our furniture off the tiles and then it has to dry for a couple of hours; it was just more than I thought I was going to be getting into. They said it would be two years till the next time we have this work done, but I think it would be more like 10 years. It is just me personally and I am 65 years old and I had to move all that furniture, roll up all the rugs and it is not worth it, for me.
Description of Work: We used Accolade Chem Dry maybe in January and they cleaned and sealed ceramic tile floors for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Accolade Chem Dry
We at Accolade Chem Dry are sorry your experience was not superb. We hope to serve you again in the future and please ask about furniture moving. Thank you for taking the time to give this report and most of all thank you for your business!

EVELYN J W.
02/2006
5.0
carpet cleaners
  + -1 more
THE CARPET CLEANED UP BEAUTIFULLY EVEN BEING 12 YEARS OLD. IT WAS CLEANED 12/15/05 AND STILL LOOKS GREAT ON 2/4/06.
Description of Work: I had 6 floors to clean carpet. I wanted a cleaning that wouldn't leave my carpets wet. They were damp after cleaning but was dry within an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Accolade Chem Dry
Thank you for taking the time to give this report and most of all thank you for your business!

Contact information

5714 19th St, Zephyrhills, FL 33542

www.accoladecd.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
House Cleaning,
Carpet Sales and Installation,
Water & Smoke Damage

FAQ

Accolade Chem Dry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Accolade Chem Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Accolade Chem Dry does not offer free project estimates.
No, Accolade Chem Dry does not offer eco-friendly accreditations.
No, Accolade Chem Dry does not offer a senior discount.
No, Accolade Chem Dry does not offer emergency services.
No, Accolade Chem Dry does not offer warranties.
Accolade Chem Dry offers the following services: Cleaning carpet & upholstery. Pet urine & stain removal. Area rug cleaning.

Contact information

5714 19th St, Zephyrhills, FL 33542

www.accoladecd.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed