Russ Noyes Roofing Inc is a locally owned, fully licensed and insured roofing company. We specialize in residential reroofs and repairs. We have dedicated crews of employees for reroofs, reroof supervisors, roof repair technicians and a highly trained sales team on staff, along with our courteous and friendly office group. We never use subcontractors or day laborers for any roofing work but have a network of contractors whom we use for items like painting and drywall, and sometimes large gutter work. Russ Noyes, licensed by the state of Florida, has been doing all estimates personally, but recently found the need to promote two repair technicians to help accommodate our customers in getting estimates done in a timely matter. Russ and his sales team are looking forward to visiting your home to diagnose your roof problem. They will discuss their findings with you and prepare an estimate on site for your review. Please check us out with the Better Business Bureau as we are an Accredited Member. Ask us about our seniors, military and teacher discounts. Call us today at 407-388-7700. We look forward to protecting your investment!
Job completed in 1 day (estimated 2) . Quality work and materials. Russ was very knowledgable and explained all details of the job. The crew was fast and friendly from start to cleanup. Would use again.
Description of Work: Reroof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Robert F.
01/2015
5.0
gutter repair, roofing, skylights
+ 1 more
Ross and his team were very professional and friendly throughout the whole roofing process. Whenever I had a question there was always someone at the office or on site team that would address me in a timely manner. They paid attention to the little details and always cleaned the site at the end of each day. I had a few items that during the process were damage and Ross replaced the cost of the items given a receipt of new items purchased. I would defiantly recommend Ross Noyes Roofing Inc to anyone who needed a roof replacement or new roof.
Description of Work: Remove existing roof, haul away debris, inspect for any defects, install new wood decking as needed, renail deck, install eave drip, flashing, skylights, chimney base, guards for all vents, ridges vents, and a gutter system for the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,430
Scott S.
01/2015
5.0
roofing
+ -1 more
They were really good. We did a lot of research on them as well and did have other people come and do a quote. We thought at one point we would go with somebody else but they did not follow up. They were efficient and very neat. They did everything they said they would do and they responded in a timely manner. They had a good price.
Description of Work: They did a big leak repair and ended up replacing half the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Shea S.
12/2014
2.0
roofing
+ -1 more
Offers Free Estimate on Website for Roof Evaluation, informed us that they charge $49 for an estimate. Eric Dewitt was the representative. Was pushy and defensive. Talked down about our previous roofers. Was not professional at all.
Description of Work: Offers Free Estimate on Website for Roof Evaluation, informed us that they charge $49 for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
Response from Russ Noyes Roofing Inc
Good Morning, Mr [member name removed]! I am very sorry to hear you did not have a pleasant experience when contacting our office and we apologize for any inconvenience to you. After speaking with Eric, he shared with me that you did not believe our website was undergoing maintenance. If you check back, you will find that we have taken the site down until all the changes are complete. I also questioned my web designer and she asked me to let you know that our site is part of the “WordPress MU” platform which has shared content across many different sites, so when one site is changed, every site is changed and that makes the process timely and a little difficult. Unfortunately, it is not something they could "just do immediately." We have since decided to upgrade the site to mobile as well, so when we're back up, you'll find a completely new format to include all the information about our new business plan. It has become very costly to continue to perform free estimates on a daily basis in the Orlando market. We have a very transient demographic and in an effort to provide the best service and best price to our permanent and most serious customers, deciding to implement the $49.95 diagnostic fee was our smartest option. It is helping to keep Russ' schedule efficient and spend more time with those customers that are most interested in protecting their investment by weeding out the "house flippers" and those that are just looking to get a cheap job. We take great pride in our roof installations and we do not claim to be the cheapest contractor in town. We do promise to give you the best job in town! I am sure if you check out our reviews here and with the BBB, you will find we have very happy customers that refer us to all their family and friends. As a matter of fact, our biggest call response is due to referrals, not advertising. Again, please accept our sincerest apologies for not exceeding your expectations. We would love the opportunity to try again, so if you feel you would like to meet with Russ to discuss your roofing needs, please call and ask for me personally so we can set a time for a visit. Thank you for your feedback and best of luck in your future home improvement projects. Sincerely, Christina Jordan General Manager
Judy A.
12/2014
5.0
roofing
+ -1 more
It when well, didn't have to be there at my rental house. They did a good job and cleaned after themselves.
Description of Work: Had a leak in my roof, husband was trying to fix it but was unable. They Russ Noyes Roofing came in and fix it and no more leak!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,186
Susan B.
12/2014
5.0
gutter repair, roofing
+ 0 more
Russ was not the lowest bidder, but he was well worth it. He was very professional, respectful and extremely knowledgeable. He was always accessible for questions and requests. His crew was equally courteous to me and my lovely wife. He provided a sequence of photos and a CD so that we could see the old roof tear down and new material being installed. He even promised to send his crew back to adjust a gutter that was poorly installed by a different contractor. We feel that he was honest and sincerely wanted to provide a quality service which will last for years to come. We are very pleased with Russ Noyes roofing. Dealing with the owner does indicate how the company will perform. I recommend his company without hesitation. House looks great!
Description of Work: Complete Reroof of my 1949, 2000 square foot home. Complex roof for a small house. Low pitch ranch with flat roof transition.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
andrew L.
10/2014
5.0
roofing, skylights
+ 0 more
Russ's crew showed up on time, and they worked all day, in a totally professional manner. They were very polite and were very focused at the job at hand. Very careful around our screened pool area and landscaping. They had Mike taking care of keeping the men on the roof supplied with what ever they needed. And also kept up with clean-up, using the magnet for stray nails. They as a crew could only be described as a Well oiled machine. Each person knew what they were supposed to be doing, and that performed like true professionals. They finished the job on time, and no issues. passed inspections and have a lifetime warranty.
Description of Work: Mr. Nuss came to our home on several occasions,his initial estimate was first. He was very informative,and knowledgeable about the condition and type of roof structure we have. he informed us of inherent problems that were going on,and gave us solutions to each of them( valley issues,lack of proper ventilation,and replace 4 skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Lisa B.
10/2014
5.0
roofing
+ -1 more
Very professional and completed work quickly would recommend them to anyone needing roof repairs or new roof
Description of Work: Had leak they came out and fixed it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig N.
10/2014
5.0
roofing
+ -1 more
Professional from start to finish. Russ says what he does & does what he says with clear, concise & friendly communication throughout the entire process. We selected Russ from a pool of 6 companies who quoted for our complete re-roof project (including brand new deck) & couldn't be happier with the entire process & the final result which is a fantastic looking Spanish tile roof now done to current code. After receiving the initial highly detailed roof inspection and follow up proposal (all bang on time)... we knew they were going to be the guys for the job. Not the cheapest quote received but worth every cent... I'm a believer in you get what you pay for! The crew were courteous and polite, always on-time cleaned up each day... they even offered to help my wife in the house with baby & groceries one day while I was out. The neighbors commented how professional they were and how hard they worked through the inclement weather too. Would we use again? In a heartbeat.
Description of Work: Complete re-roof to current code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Jim M.
09/2014
5.0
roofing
+ -1 more
Great company and crew. Russ and his crew were excellent. Clean up after job was great. The roof now looks very good.
Description of Work: Replaced roof sheeting, rafters and roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,900
Linda A.
08/2014
5.0
roofing, skylights
+ 0 more
Excellent. They were on time. Cleaned up.
Description of Work: 2 new skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$866
Judy D.
07/2014
5.0
roofing
+ -1 more
We contacted Mr. Noyes after reading the roofing reviews on Angie's List. He is a very down to earth, charming person who was very knowledgable and answered, in detail, all of the dozens of questions that we had for him. He was on time for our appointment and every appointment thereafter. He walked the entire roof, examined the interior of the attic and determined that we had insufficient venting, which was obvious even from an outside view. Because we were undecided on exactly what shingle we preferred, he was only able to give us a ballpark estimate at the time. I need to mention that we also wanted a roof that was Miami-Dade County code. That, of course, was an upcharge as special nails, etc. have to be ordered. Much to our surprise, Mr. Noyes suggested that we allow him to place several shingles of each of our choices on the roof so we could see it in the different lights of the day and evening. We did, of course, and it was extremely helpful in making our final decision. Because his schedule is very busy, we were placed on a waitlist. We didn't consider that a problem as this was not an emergency situation and we had no time constraints. Approximately 3 weeks later, Mr. Noyes secretary called and scheduled our roof. The crew arrived on the appointed day and proceeded. It took 4+ days because we had weather issues in the afternoons. The roofers, who were a nice group of men, worked quietly and quickly and cleaned up after themselves at the end of each day. Mr. Noyes has a large magnet which they roll around the house each day and it picks up stray nails. As an aside, after the job was completed, we found exactly two nails and zero pieces of trash. Just sayin'..... When the roof was completed we were given a CD of the job from beginning to end, including the attic. The roof passed inspection on the first try and it looks great. Congrats to Mr. Noyes on running a fine business.
Description of Work: Replaced existing roof, including damaged wood, added 30 ft. of venting and all new stacks, etc. Also, a subbed gutter all around the entire roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Selma J.
07/2014
5.0
roofing
+ -1 more
They were really great. He first too a look to see what was wrong. I told him what was wrong but he double checked. He told me what was needed to be done and he told me what he was going to do and made sure I was okay with it. The workers are expertise in their craft. They're professional and on time. Their price was not bad at all.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nicole G.
06/2014
5.0
roofing
+ -1 more
We were exceptionally pleased with the overall experience. Russ provided all of the information that we requested in a timely manner rarely seen in today's business world. I knew that any email that I sent would be responded to in a professional and extremely timely way. Russ is extremely knowledgeable and addressed all of our concerns before, during, and after the installation. His crew and foremen are to be complimented on their courteousness and work ethic. We appreciate that Russ made some suggestions that would make our roof more attractive and are very happy with the results. We consider that his pricing is very fair and an excellent value for the service and quality of workmanship provided. What is particularly noteworthy is that Russ will attend to any concern that is any way related to the roof even after he has received payment. So many companies tend to drag their feet once they have received payment for services, but this is not the case with this company! We would definitely endorse Russ Noyes Roofing.
Description of Work: Our old roof was removed and a new roof was installed along with additional ridge vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
sonia K.
06/2014
3.0
roofing
+ -1 more
He was professional. He went on the roof and surveyed around the house perimetor. His estimate was quite different then another roofer (not with angies list) so I will be getting more estimates.
Description of Work: gave me an estimate to redo my roof
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$12,000
Response from Russ Noyes Roofing Inc
Thank you for your review. We use all reviews as an opportunity to make improvements to our organization. However, we are not the right company for everyone although we do strive to find the proper fit for individual customer roofing needs. Perhaps that is why you felt our estimate looked different. We offer choices based on the conditions of the site and each customer must decide which is best for their project. It sounds as though you have not yet made a decision. Please do not hesitate to contact us with any questions as you move forward. We are always here to help educate you on what the best course of action may be for the best value in your roofing decisions. We wish you the best of luck in your endeavors…and thank you again for your feedback.
Melanie C.
05/2014
5.0
roofing
+ -1 more
They were very honest and had an upfront. They stood by in their product and they weren't subsidized by any of the roofing companies like asphalt, shingle companies and they have been around a while.
Description of Work: We used Russ Noyes Roofing to put in a new roof and repair some of the damaged wood underneath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Tammy P.
05/2014
5.0
roofing
+ -1 more
I sent an email for a free quote and received a call the next day to schedule the estimate. Kevin showed up on time on the day specified (Monday). After inspecting the roof he took the time to type up the estimate in his truck. I went ahead and signed off in the contract and Kevin said it would be Wednesday or Thursday of that same week and that he would be doing the work himself. He said he or someone from the office would call to set up the exact date. He called about 20 minutes later and we set the day for Wednesday, between 7:00 and 7:30. He arrived at 7:30 and immediately got to work. He finished up and we did a walk around. I appreciate the professionalism, punctuality and excellent work at a great price!
Description of Work: Remove existing shingles surrounding (4) 4ft off ridge vents and (2) 2" lead pipe flashings. Replace any damaged plywood decking as needed. Install new self-adhered underpayment, flashing, (4) Black 4' off ridge vents, (2) 2" lead pipe flashings, squirrel guards on all 4 lead pipe flashings and shingles using the closest color to match existing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,138
Barbara N.
05/2014
5.0
roofing
+ -1 more
The best thing about them is that they did what they said they were going to do. They started when they said they will and stopped when they said they were going to. The man got here to do an estimate when he said he was going to. They kept their appointments and the dates when they started and ended their work. That was really good. I will recommend everything about this company. They were professional and did a great job. They were very responsive. They inform us on what they were going through. They called a couple of times to make sure that everything was doing good. I got them from Angie’s List.
Description of Work: Russ Noyes Roofing did our roof when we moved in. They did the whole roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
THADDEUS K.
04/2014
5.0
roofing
+ -1 more
It was excellent. They were very careful. They came back instantly when something wasn't done. They were on time and did a good job and I was extremely pleased with their service.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark T.
03/2014
5.0
skylights
+ -1 more
Entire sales to cleanup went great and smooth. Workers were on job for 6 hours.
Description of Work: Replaced 3 2'x4' skylights which were improperly installed years ago causing small leaks in the roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Stephen W.
03/2014
5.0
roofing
+ -1 more
I interviewed five different roofers. Russ came out and was immediately impressive. His knowledge about the materials and process were obvious. His estimate was exactly the middle of all of them, but he was the most professional in his presentation and we obviously the easiest to deal with. I wasn't able to start work until almost three months after we first met, but he still honored his estimate. He came back out a second time to get all the paperwork done, made sure that we would qualify for financing (part of the reason that we used him as well) and helped with picking exactly which materials we would use. Once the guys came out (with regular calls the week before work was to start to keep me appraised of their exact timetable) everything went as planned. We passed inspection and the roof looks great.
Description of Work: re-roof house + carport
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Susan K.
03/2014
5.0
roofing
+ -1 more
The owner came out and gave the estimate and later scheduled the work. Rainy weather caused some problems and delays. After the work was completed, the owner came out and inspected the work and had the employee return to recaulk some areas. We haven't had a heavy rain since but I feel confident that if there are any problems, the owner will remedy them. I am very satisfied with the professionalism and dedication of the owner to provide quality work.
Description of Work: Repaired joint where porch roof attached to house wall and sealed tongue and groove joints in the aluminium roof panels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,333
Kent A.
02/2014
5.0
roofing
+ -1 more
Everything was cleaned up perfectly.
Description of Work: They replaced shingles and underlayment that had been damaged by some palm fronds scraping across them. They also completely redid the ridge vent since some of the nails were popping out. They replaced the nails with screws and did a great job matching the shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
L S.
02/2014
2.0
roofing
+ -1 more
Response was to want me to call to make an appointment. I did not read the response e mail until late friday, so I did not call until Monday afternoon . When I called I was greeted with an automated system and finally told to leave a detailed message and my call would be returned. I left NO message . If they are this hard to get to before, what about during and after the job?
Description of Work: Did an online request for estimate.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Russ Noyes Roofing Inc
Good Morning, [removed member name] I am sorry you had an unsavory experience in trying to reach our office. Your original request should have been answered with a phone call and I assure you we will take the appropriate steps in correcting that action, as this would be our normal behavior in communicating with our customers. However, I am dismayed that you did not leave a message - even a disgruntled one - when prompted, so that I could've replied to you directly at that moment. I am also curious about what time on Monday afternoon you left the message. If it were after hours, as you suggest your email check in occurred on Friday, the automated system would be the only answer. Your feedback is much appreciated and I do regret that we were not available to you. If you've looked at our other reviews, I think our other customers have much to say that bolster our reputation for excellent customer service. Should you feel you would like to discuss this with me directly, please call me on my cell phone, which I will provide to you in an email at the address you've provided. I would love to take the time to chat with you and hopefully gain your trust. Russ himself would like to visit with you to provide an estimate in the immediate future, should that be to your liking. Thank you and we wish you the best in your home improvement endeavors. Respectfully, Christina Jordan General Manager
Thomas S.
02/2014
5.0
roofing
+ -1 more
Very professional, timely, quality work. I certainly would use them again.
Description of Work: Repaired leaks in my roof and made some modifications to roof to account for design flaws causing leaks._
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Service Categories
FAQ
Russ Noyes Roofing Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Russ Noyes Roofing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Russ Noyes Roofing Inc does not offer free project estimates.