Expert Mold Removal Inc

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It went very well

it went well.

He was prompt and thorough.

Roger performed thermal imaging to rule out any moisture or mold issues in a home we had under contract. He was very professional and took the time to explain his method. The price he quoted on the phone was very reasonable and his services provided us peace of mind in the purchase of our new home. I intend on using his services in the future to clean our ac ducts. I HIGHLY recommend this company.

Roger came in and inspected and said that nothing was needed. I was really pleased with him. He came the day I called him. He called right back and said that he hadn't been to my side of the town and he would come in. It was a free estimate. Things went really well. I have some areas in my house where I definitely have water damage and I have one in particular where I have an ongoing issue with water. He was able to look at that and he basically gave me instructions on how to close that off and dry it up on my own. He said that it wasn't even worth having him do it. He was very, very honest. There was another area in the bathroom that needed work, but he said that my husband could do it. I had told him that my husband was somewhat handy. He told me how to dry it and put a vapor barrier. He was amazing. He came and gave up his time and expertise and did not want anything for it absolutely.

They did a good job overall!

I was happy with them, they did a good job. The workers were a tiny bit careless because I had them unload cabinets and I thought they could have been a little more careful. Other than that I am overall satisfied.

I called Roger on a Friday afternoon and discussed my mold concerns with him, he explained he doesn't normally do jobs on Saturday but because of my difficult work schedule he was there the next morning, on time and professional as ever. I hired expert mold to remove the mold from my bathroom ceiling and clean the air conditioning coil and all the ducts as that was what was causing the mold on my air vents. I was extremely pleased with his attentiveness, professionalism, price, and follow up to my questions. I highly recommend Expert Mold Removal.

Very professional. Did exactly what they said. Cleaned up after the job. We would highly recommend them.

Based upon the response time from Roger Lewis (VP of the company), his knowledge of the problem, the tine in which it took him and his crew to complete the work, as well as the care with which they did their job, I would highly recommend Expert Mold Removal, Inc., to anyone dealing with a mold problem. Good, prompt, courteous and reasonable service....one could not ask for more than that.

We experienced a water leak on the second level of our home that produced mold in the ceiling of our garage. We selected this contractor as they were the first to respond, provided the quote quickly - and at a fair price, and were able to complete the work right away. They were responsive, arrived on time, completed the work as promised, and produced a very clean and professional job site. I would highly recommend this company to anyone experiencing a mold issue.

We called about 3 companies and they were the best priced company we found out there. Roger was very patient with me when I was asking hundred million questions. He was honest with what I should do and what is not necessary when we were reviewing the mold report. I even asked him to revise the initial estimate to state more specifically what work is being done. He had no issues doing so. They were right on time and cleaned our vents, we had about 10 vents and the air handler. There was tons of junk in our vents that affected our breathing we even had mold showing on the ceiling on two or our vents so we knew we had issues.

At the time of the mold evaluation we received a quote to repair the hole. (We were aware this would not be covered.) At this time we were given a verbal estimate to patch the hole, apply a stain blocker and to paint the ceiling. A conversation ensued about the painting regarding removing cornices, having to do the kitchen also as the ceiling is shared, etc. Within an hour of leaving we received the written estimate and set an appointment for the work to be done. To be completely honest we did not read the quote thoroughly- we skimmed it and confirmed the price. The night before the work was to be done, while confirming the arrival time, the email stated "ONE OF OUR EMPLOYEES WILL BE THERE AROUND 9 HE WILL BRING A COPY OF THE INVOICE WITH HIM FOR YOU TO SIGN AND GET PAYMENT FOR THE PATCH. THANK YOU Your invoice is attached. Please remit payment at your earliest convenience." The wording "for the patch" made us read the email carefully and then ask if painting was included. It was not. Obviously there was confusion. We feel when we were given the verbal estimate it clearly included painting. The quote was $300 and never having had work like this done we didn't and still don't know if a red flag should have gone up because it was too cheap. Again, in all fairness, the written estimate was clear. We should have reviewed it thoroughly when we received it. So this is a mixed review. Our technician was very nice and professional. I checked the yes box saying I would use this company again because there is not a maybe box. Honestly unsure.

Due to a roof leak, we experienced mold growth on a garage wall underneath the fiberglass insulation. We did not find the mold until we had the roof repaired. Alarmed at the potential for health problems posed by mold, we researched mold removal companies and found good recommendations for Expert Mold Removal, Inc. We contacted Mr. Roger Lewis, III for a quote. He responded right away and came to make a personal inspection of the area involved. We agreed on a date to have the work done. His team arrived timely, finished ahead of schedule and left the area cleaned up. We are very satisfied by the work performed by Expert Mold Removal, Inc. and would recommend them to our friends without hesitation. Very truly yours, Jerry and Martha Darcey

My husband and I are remodeling a house we bought at auction. We found mold on a masonry wall around 6pm on Saturday, and I called several mold remediators. Of those who responded, several wanted to give me a quote over the phone without ever seeing the problem. Mr. Lewis was not one of them; he came out the next morning (On Sunday!) to take a look at the bathroom. He told us that there wasn't enough mold for us to need his help. That was a relief, since we had been quoted as much as $850 over the phone by other remediators. Even though he wasn't going to receive payment, he stayed for a while to give us advice about completing our current project. He even went so far as to give us advice on some of the other work being done that had nothing to do with the mold. He was friendly, prompt, knowledgeable, and honest. If I find any mold in the future, I'll be giving Expert Mold Removal a call.

When I opened the shutters on my front window, I saw water damage to the drywall on both sides of the window. I knew that I needed to immediately call a certified Mold inspection and remediation contractor so the area could be tested, sanitized and repaired. I chose Expert Mold Removal, Inc because they were insured, bonded and certified as mold removal specialists. Roger Lewis promptly returned my call and scheduled an appointment for 8am the next morning. Roger was punctual, professional and courteous. He performed a complete inspection of the damaged area and later that same day, I received a thorough and honest estimate of the work that needed to be done. I scheduled the job for the following Monday. The day of the job, Roger and another gentleman arrived on schedule and immediately set up a full containment area around the window before they initiated any work. The damaged drywall was removed and a concentrated mold inhibitor was applied to the area. Roger advised me that the mold inhibitor needed to dry overnight and they would return the next day to install new drywall and complete the job. They also located the cause of the water leak around the outside of the window and corrected it. Roger also put a sealant around the outside of another window for me at no charge. The next morning, they returned promptly to finish the job by installing and painting the new drywall. I was impressed at the quality of work performed by the gentleman who removed and installed the new drywall (I'm sorry I don't remember his name). He was focused and very efficient! When the job was completed, the area was cleaned so well that you could not even tell that any work had been done in that area at all! The level of professionalism, responsiveness, quality and cleanliness demonstrated by this company was outstanding! I will give the highest recommendation to anyone considering Orlando Mold Removal, Inc.