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Dolling's Appliance & Refrigeration Inc

Appliance Repair, Appliance Repair - Small, Electrical

About us

Dolling’s Appliance and Refrigeration, Inc., established in 1980, is a modern day company that still believes in the values from days of old. We service most of Palm Beach County including. Customer service is one of our biggest concerns and our greatest accomplishment. At Dolling’s you can expect to get a fair price and quality service. We built our company on our reputation for being the best in the industry and for treating people as people. Dolling’s service technicians are continually schooled to keep on top of today’s changing technology. You can rest assured that a call to Dolling’s will not only bring the highest trained techs in the industry to your home, but it will also bring a person who will treat you as a person and do his level best to help you get past this inconvenience and on with the rest of your busy life. Dolling’s doesn't just have the slogan of being “the company with the heart,” it is the philosophy on which this company is run on a daily basis. That’s the Dolling’s Difference. License: #12182. Please refer website for more details about services. Boca Delray - 561-470-1577

Business highlights

45 years of trusted experience

Services we offer

Major Appliance repair & service

Services we don't offer

Small kitchen appliances. Electrical

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
2%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-94 of 94 reviews

Sandra L.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our washer was making various loud noises and squeals. We called Dolling's for service. The repairman came at the appointed time, listened to the sounds I had recorded, took the machine apart and located the problem. He said it would require a part and further service. He said someone would call us the next day from their headquarters with an estimate of how much the parts and labor would cost and we could decide whether we wanted to proceed. They called the next day and gave us the figures. The cost to repair was too great when we could purchase a new one for an additional $100 or so. There was no high pressure by anyone from Dolling's and they left the decision entirely up to us. They charged us an $85 service fee and said there would be no additional service fee if they came back for the repairs. We would not hesitate to call them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane R.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Susan S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr Dollings very generously discussed the possible causes and outcomes for fixing my expensive Bosch oven. He also recommended I escalate my unique issue to Bosch mgmt. I did and the problem was ultimately resolved by a Bosch exception. However, I found Mr Dollings honest, generous and he earned my respect and confidence. I WILL call and hire his team the next time I need an appliance repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repair microwave oven

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David G.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They couldn't service the model we had of a wine cooler. Their staff was very helpful, but no sale.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
02/2014
5.0
appliance repair
  + -1 more
great!
Description of Work: repaired ice machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth G.
01/2014
4.0
appliance repair
  + -1 more
Job well done
Description of Work: Replaced stove burner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

ed K.
12/2013
5.0
appliance repair
  + -1 more
They were very good.
Description of Work: I used Dolling's Appliance & Refrigeration to fix my sub zero refrigerator. It required a part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Justin C.
04/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Gave me an appointment same day I called. Solid overall and pleased with service.
Rating CategoryRating out of 5
Yes, I recommend this pro

ed K.
03/2013
5.0
appliance repair
  + -1 more
Fine
Description of Work: A little pricey but worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

CHRIS P.
08/2012
5.0
appliance repair
  + -1 more
POSITIVE EXPERIENCE
Description of Work: Maytag washer would fill but not agitate or spin. Howard, the technician, quickly diagnosed problem as a stuck micro swith in the Lid/Imbalance swith assembly. He remedied the situation (did not need new switch), made sure that machine was cycling and working properly and was out the door in 20 minutes. He was personable, very knowledgable and arrived when promised.The service call was $75 but this company offers a 10% discount to Angie's List, so full payment wa $67.50.Will use this company again for all of my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Scott B.
07/2012
4.0
appliance repair
  + -1 more
It was a positive experience.
Description of Work: We have used Dolling's Appliance & Refrigeration Inc. We had a problem with our garage refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sarah W.
07/2012
5.0
appliance repair
  + -1 more
as above
Description of Work: This was my second time using Dolling's Appliance. The first was with my kenmore washing machine (6 yrs old). The cold water line had stopped working. They fixed the intake lines (both hot and cold) washing machine fills like it is brand new (approx $150) This call was for my Kenmore dryer(6 yrs old). The dryer was shutting off after about 2-3 minutes. They took a look determined it was the mechanism running the belt. At first they thought they could get a replacement part and repair. After getting the price for the part 'we' determined it wasn't worth fixing (250 for the part) I purchased a new dryer. This guys are honest, on time and very professional. I will use this company in the future and would recommend to my friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Richard G.
06/2012
5.0
appliance repair
  + -1 more
Very well. Came on time.
Description of Work: Fixed refrigerator light switch and replaced belt on dryer. Purchased belt seperately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174.11

Gordon C.
01/2012
5.0
appliance repair
  + -1 more
Good service; totally satisfied
Description of Work: Prompt response to request for service. Called before; arrived on time. Refrigerator problem diag quickly as thermostat. Replced; refrig still in good condition. Part came next day; installed; working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Lee D.
10/2011
3.0
appliance repair
  + -1 more
Not so good.
Description of Work: Scheduled an appointment several days in advance for a Friday for between 9-12PM to repair my ice-maker, stating that I needed to leave by 1PM that day. The service man called at 8:45 and I again stated my time frame, which he acknowledged. At 11:50AM, he called and said he could not get to it that day, and would Monday work. No. After waiting for 3 hours and not even a courtesy call to say they were late, I called a repair company that was highly rated by Angie's List and used them.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Dolling's Appliance & Refrigeration Inc
SORRY THIS HAPPENED, PLEASE CALL ME ON YOUR NEXT SERVICE REQUEST AND ASK FOR SAM, I WOULD LIKE TO MAKE IT UP TO YOU.

CYNTHIA B.
09/2010
5.0
appliance repair
  + -1 more
Excellent.
Description of Work: Dishwasher door had not been latching or sealing for awhile. We were using strapping tape to keep it together. When we called for appointment, a promise was made for a call before the work person would come (on appointed day) and it happened as promised. Work person came on schedule, professionally performed the fix, and left with no mess or fuss.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

william A.
07/2009
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Jay at Dollings saved me a TON of money. I have a 1987 Subzero Refrigerator that other repairmen said I needed a new compressor ( $1,000.00 !) or a new fridge. I called Dollings for a quote on the compressor and Jay walked me through several steps over several phone calls that fixed the problems !! You don't find service like this any more. They now have a customer for life .. I highly reccomend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1101 Old Okeechobee Rd, West Palm Beach, FL 33401

www.dollingsappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical

FAQ

Dolling's Appliance & Refrigeration Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Dolling's Appliance & Refrigeration Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dolling's Appliance & Refrigeration Inc does not offer free project estimates.
No, Dolling's Appliance & Refrigeration Inc does not offer eco-friendly accreditations.
No, Dolling's Appliance & Refrigeration Inc does not offer a senior discount.
No, Dolling's Appliance & Refrigeration Inc does not offer emergency services.
Yes, Dolling's Appliance & Refrigeration Inc offers warranties.
Dolling's Appliance & Refrigeration Inc offers the following services: Major Appliance repair & service
Small kitchen appliances. Electrical

Contact information

1101 Old Okeechobee Rd, West Palm Beach, FL 33401

www.dollingsappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed