Cooling Advisors

Heating and Air Conditioning, Home Warranties

About us

Cooling Advisors is a customer focused air conditioning and heating company. We strive to provide the best customer service with the best warranties, guarantees, and upfront pricing. Call us today and we promise you won't find a more professional company that is ready to help with your needs 24 hours a day, 7 days a week.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial air conditioning installation, repair & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-50 of 56 reviews

Dan K.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
As usual polite, courteous and professional service.
Description of Work: Air conditioner service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]. We really appreciate it!

Kathy C.
03/2019
4.0
heating & air conditioning/hvac
  + -1 more
I had bought the A/C Unit from them and they found that "Parts" were still covered, so it reduced the price by almost a $100!
Description of Work: A/C died on me even though it's only 3 years old and very EXPENSIVE!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$659

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]! We are happy we were able to save you money. Thanks for being a great customer!

Dar H.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Kevin Williams is a remarkable, knowledgeable, professional and personable young man who knows his job, knows the issues and handled the service call with top notch professionalism. Cooling Advisors is wise to have Kevin as a team member. And we are grateful that he was sent to service our AC.
Description of Work: This was a 6 month check up on the air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]. We are really happy to see how happy you are with Kevin!

Dan K.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
As always, responsive, courteous and a job well done.
Description of Work: Air conditioner lines blown out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the wonderful review [Member Name Removed]!

Patrick K.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was extremely pleased with my experience with Cooling Advisers. Robert was on time and very polite. He did the legwork to verify that my equipment was still under warranty so that I wouldn't pay more than I needed to. Procured the parts and installed them the same day.
Description of Work: AC handler evaporator motor replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Cooling Advisors
Thanks for the excellent feedback [Member Name Removed]. We look forward to working with you for many more years.

Callista R.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
We were in search of a new A/C company. We had already gone through two and we’re highly disappointed because everyone out there just wants our money. Thankfully a friend told us about Cooling Advisors. We called them and signed up for their club member program before they even came out for the first time and never looked back. Sean and Rob are the owners and they personally come out to help their customers. They get to know you and your family and they remember you the next time they come out. It’s not just an opinion, they are the best there is out there. They are honest with you and if you don’t need a service done or parts replaced, they tell you! Thank you Cooling Advisors for being such an honest company and a pleasure to have as our A/C company!
Description of Work: Bi-annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]!

Hilary M.
09/2018
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
Always such fast, friendly and straight forward service. They put your mind at ease and you know that you are getting great service at a great price. They answer the phone 24/7 and are happy to come out any time day or night. Best A/C company I have ever dealt with and I recommend them to everyone I can. Thanks guys!!!
Description of Work: A/c stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]. We really appreciate your feedback!

bill M.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Long time customer of Cooling Advisors. You wont find a more competent, friendly, quality based AC company out there . From total rebuild of our AC system following a lightning strike, fire , house rebuild to routine maintenance they have covered it all for us while providing excellent consultation, service delivered with a caring approach in everything they do. Look no longer for your AC provided Cooling Advisors should be your first and last choice. Bill & Betty M Palm City Fla
Description of Work: total rebuild of home AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Cooling Advisors
Thank you for the excellent review. Its a pleasure having you as one of our long time customers!

Andy A.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
At the appointment call I was treated with kindness and professionalism and was given a timely appointment and was told I would receive a conformation text from the technician and an email from CA which I did, I also got a text from the tech when he was on the way of which he arrived in the appointment window. The tech, Sean, was polite, considerate, knowledgeable and well prepared. I was not charged a service call because in my particular circumstance. Sean, after taking the time to analyze the fault, informed me that I needed to contact the company who installed the unit to fix the problem. Cooling Advisors is the company I wish I would have used in the first place, they're an A+ outfit in my experience.
Description of Work: AC split unit error code and shut down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for taking the time to leave us such a great review!

Cindy J.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Sean is very professional and knowledgeable as well as Nick. They both explained what the issue was with the AC unit every step of the way, even providing photos to show us. After all was said and done, my husband and I made an informed decision about what needed to be done. A new unit was required and Sean spent time explaining the process. Calling the office was awesome too; they always answered the phone and were friendly and helpful. We are club members with them and they are always on time. They treat us like a family member. Will continue to use Cooling Advisors!!!!!!!!!
Description of Work: AC leaking, they found problem, fixed it but leak continued

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for taking the time to leave us such a great review Cindy! We really appreciate your business and having you part of our Cooling Advisors family!

Eddie R.
08/2018
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
Smooth as silk considering where it had to be installed. I went and took Bono to my bedroom and gave the guys free run of the house. I was very pleased with their timeliness considering the difficulty they had. Their price is reasonable. They check up on my unit regularly and let me know if any irregularities are noticed. I really can't do much better than Cooling Advisors. To my teamster and Veteran Brothers and sisters (i.e. and Postal Employees) please boycott and avoid Choice Homwarranty like the plague. I am fighting with them as do not want to pay. Avoid them at all cost and save yourself a huge headache.
Description of Work: Remove and replace A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,998

Response from Cooling Advisors
Thanks for taking the time to leave such a great review [Member Name Removed]! We really appreciate your feedback and being such a loyal customer!

Dina B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Beautifully. Rob from Cooling Advisors came within 24 hours (on a Saturday!) to assess my unit and provide a detailed bid and explanation of what I needed. The process went smoothly and within a few days I had a brand new a/c that worked perfectly. the work done in my utility closet was beautiful and clean. Their service was excellent. The communications with Rob and with his office staff were always timely and professional. I look forward to continuing to use this company for all A/C servicing. Very pleased.
Description of Work: Needed new Air Conditioner for a condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Cooling Advisors
Thank you for the A rated review. We really appreciate your honest feedback!

Denise C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The same tech that did my service call on Tuesday, 9/19 came back with another tech, to handle the part replacement on Wednesday, 9/20. They were both very professional and quick to answer any questions I had. Through no fault of their own, the job took twice as long to complete because of the limited accessibility of my unit. So it took a lot of time trying to negotiate angles to put the part in and rewire it. The techs were troupers, and just stayed focused on the job until it was done. I didn't go wrong with Cooling Advisors. From the office rep to the field techs, Cooling Advisors made me feel like a valued customer.
Description of Work: I needed a blower motor (fan motor) replaced in my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Cooling Advisors
Thank you for the amazing and thought out review! We strive to always go above and beyond even when the job is difficult. We look forward to taking great care of you in the future!

Dar H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We called them and they took care of it the same say. We have no qualms with anything they did or how long it took them to get here. We are a club member with them. There was another company my husband had used for years there were always an issue. They could never get here when you needed them. So it had been three or four days or longer and we just couldn't wait anymore. We had been without electricity and we just got disgusted and started checking around and found these people. They were local and we were very satisfied that we joined.
Description of Work: They fixed our electricity. We had just recovered for Hurricane Irma.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cooling Advisors
Thanks for the great feedback and rating!

Dar H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Spoke with Robert early Labor Day morn. He was gracious, informative and set up an appointment for the same day! He answered my questions and assured me he would have Sean at our home by midday. Sean arrived during the scheduled window, took care of the problem, was kind, gracious, and most informative. We will definitely use Cooling Advisors for our air conditioning issues! Both men were extremely professional!
Description of Work: Air conditioner was blowing warm air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for taking the time to leave us such a great review!

karen S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were the only company who answered their phone on 4th of July. Arrived 8am on the 5th as promised Was fixed quickly.
Description of Work: A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]!

bill M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Our home, unfortunately, was hit by lightning we had a major fire and we had literally been out of it since July 22 of last year. So we're just back in a little over a month now. So, they did everything. Just so you know we've used them for probably six years now. They did explain how to use it. Again, this was in effect of the rebuild of our house. It was over several months, but it wasn't because of their speed, but the phases of the construction project.
Description of Work: A whole system replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,400

Response from Cooling Advisors
We are happy to hear how pleased you were with your three new systems. Those systems will last for many years to come! Thank you!

Joacum H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was very, very quick to come over. They were very good in their mannerism and professionalism and the way they performed the job.
Description of Work: The AC was not cooling. They located and solved the problem. Also installed a hard start kit too help when AC starts up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Response from Cooling Advisors
Thank you [Member Name Removed]! We really appreciate your feedback!

Lynne W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough job. No pressure for future service.
Description of Work: 2 AC units weatherized and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for taking the time to leave us such a great review [Member Name Removed]! We look forward to servicing all of your air conditioning needs in the future!

Pamela W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
extremely well. Robert checked everything thoroughly. I would recommend him without hesitation. He was recommended by a neighbor and I was grateful to find someone reliable, courteous and knowledgeable. Do not hesitate to call him.
Description of Work: a six month service check up .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the excellent review [Member Name Removed]. We truly appreciate your feedback!

Alan G.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They were on time and professional. The price was very fair and the work resolved our issues.
Description of Work: A/C maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great feedback [Member Name Removed]!

Robert V.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Two months later, I had water in the pan under the air handling unit. Sean came back, cleared the line, and said there was no charge, even though the problem was seemingly independent of the previous service call. He gave me the impression that Cooling Advisers is a company with very high integrity. I will definitely hire them again.
Description of Work: It was a normal A/C maintenance, but Sean answered all of my questions, taking the time to give me a thorough education about how my system worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
We are so Happy to hear how pleased you were with Sean'[Member Information Removed] service. We really appreciate your business!

Tracy M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great. The inspection completed despite the coming storm and then he came in to show me their service plan and also let me know the details of the inspection. He mentioned I might need a new AC in a short while since mine is 11 yrs old. He answered my question for more details on brands and pricing. They seem very competite and carry all the respected brands. Robert also have lots of tips/ options for saving customer money. Note:I have a little more time before replacing but in Florida you don't want to be without it...so it's best to replace a bit early when enough signs start showing up. I thought it was good to have the information ahead for time so you have time to decide. There was never any pressure just infomation.
Description of Work: 64 point tune up special...and spent time with recommendations and showing me thier service plan and telling me about options for a replacement down the road when needed. Was good information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Cooling Advisors
[Member Name Removed], Thanks for taking the time to give us such an honest review. It was a pleasure working with you and we look forward to providing you with excellent service!

Stephen F.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technician was professional and friendly. Even cleaned and polished the cover on condenser-compressor unit.
Description of Work: Serviced the AC to help efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Darrell L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went extremely well. I had a tech, Robert, at my house within an hour of placing the call. He was professional, well educated, and friendly. After testing the main AC unit it was determined a new fan was needed. He had one with him, replaced it, and had me back up and running in a couple hours.
Description of Work: My AC went down on a holiday weekend. Cooling Advisors came right out to look at the problem. Being a part of their monthly service program I did not have to pay for the emergency call (most companies are $180 plus per hour). After assessing the problem a part was needed to fix my system. They installed the part and had my AC back up within a few hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cooling Advisors
Thanks for the excellent review [Member Name Removed]!
    • 1
    • 2(current)
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Contact information

7593 Enterprise Dr suite 72, West Palm Beach, FL 33404

http://www.coolingadvisors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818662
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Warranties

FAQ

Cooling Advisors is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cooling Advisors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Cooling Advisors offers free project estimates.
No, Cooling Advisors does not offer eco-friendly accreditations.
Yes, Cooling Advisors offers a 10% senior discount.
Yes, Cooling Advisors offers emergency services.
Yes, Cooling Advisors offers warranties.
Cooling Advisors offers the following services: Residential & commercial air conditioning installation, repair & replacement.

Contact information

7593 Enterprise Dr suite 72, West Palm Beach, FL 33404

http://www.coolingadvisors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day