Cooling Advisors

Heating and Air Conditioning, Home Warranties

About us

Cooling Advisors is a customer focused air conditioning and heating company. We strive to provide the best customer service with the best warranties, guarantees, and upfront pricing. Call us today and we promise you won't find a more professional company that is ready to help with your needs 24 hours a day, 7 days a week.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial air conditioning installation, repair & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 56 reviews

Sandra F.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Roy did a great job and explained things well. This is the second time we have used this company. They are very responsive and even got here the same day I called.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Response from Cooling Advisors
Thank you so much for your great review!

Kim A.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Extremely thorough!!!!! This was a routine checkup for 3 units and they spent more than 3 hours here! Extremely thorough!!! I highly recommend them!!!! Professional and courteous and better than any other A/C company I’ve ever used!!
Description of Work: Tune up for 3 AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the wonderful review [Member Name Removed]! We really appreciate your feedback and business!

ROB B.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
They were responsive and did everything promised. New unit was installed within 24 hours of first contact. Owner, Robert Tinley could not have been more accommodating. Felt great about commitment to warranty for goth parts and labor and appreciated the confidence of a no change order guaranty. After install, they followed up to respond to questions, provide paperwork and complete city inspection. Could not have been more pleased with the experience.
Description of Work: Replaced HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]!

Glenn S.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. It was very efficient, and I signed up for the "club" that provides twice-yearly maintenance and several extras and a guarantee, some of which goes beyond what other companies offer. I was very pleased. The basic cost for maintenance is $89; the increased cost was for the UV work, which was a competitive price.
Description of Work: I needed routine service, but we found that the UV bulb had burnt out and mold was growing all over the inside unit. The repair person replaced the bulb and did a thorough antibacterial cleaning of the unit. He also added a separate power source for the UV bulb, which the installer failed to do three years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$698

Response from Cooling Advisors
Thank you for the great review!!!

Kim A.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Exceptional service and exceptional technician! Kevin was professional, thorough and respectful! This is our second time using Cooling Advisors and I would highly recommend them to anyone looking for AC work! They were on time and notified us when our tech was en route and made it extremely easy to work with!
Description of Work: Regular maintenance and installation of a float switch to prevent floods

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review! It is a pleasure having you as a customer!

Brian S.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Showed up same day & identified the issue. Calcium build-up in the drain line. Kevin vacuumed the drain and flushed it a couple times. Problem solved. He then finished his check up and was done within an hour. We have used Cooling Advisers for over 1 year and could not be happier. Hands down the best HVAC company I've used in South Florida. 10 out of 10 & 5 stars!
Description of Work: Our AC was cycling on & off in 15 minute intervals. House would never cool off completely & get to thermostat setting. So decided to have out bi-yearly checkup done 1 month early.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the excellent review!

G H.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great...all good. Kenny and Kevin good technicians and Dani in office very responsive ....Bob the owner knowledgeable and professional
Description of Work: Duct work repaired do to original builder mistakes and vent added to warm room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review! We really appreciate your honest feedback!

Kim A.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
First class operation! I was able to request service immediately and the technician arrived exactly when they said they would! Work was performed in a professional, courteous and timely manner! Would highly recommend this company! I will use them from now on! Thank you for the great service! Kim
Description of Work: Urgent Fix for a broken A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review!

Nona L.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT JOB ! Cooling Advisors always makes me feel like a valued customer. Everything was explained before the contract was signed. If I had any questions during the job , they were answered. They arrived early and stayed until the new unit was tested. Everything was cleaned up and taken with them. WONDERFUL COMPANY
Description of Work: Completely replace the AC unit in my condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the wonderful review!

Nona L.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
PERFECT--PUNCTUAL--PROFESSIONAL Kevin explained everything being done . He made me feel like a valued customer.
Description of Work: Routine Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the wonderful review!

Martin G.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Cooling Advisors tech, Kevin was on time, professional, and very polite. He also recommended some enhancements to our AC, and duct cleaning which we will schedule in the very near future. We have a yearly contract.
Description of Work: Bi-Yearly tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16.5

Response from Cooling Advisors
Thanks for the great review! We really appreciate your feedback!

Kathleen M.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Have been using Cooling Advisors for 3 years now. In southern Florida, this needs to be done every 6 months. The support staff is super efficient, communication is excellent and the techs superior! A home run!
Description of Work: Air Conditioning Check Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Cooling Advisors
Thank you for the great review!!!

Kathy C.
06/2020
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
I love these guys ... and gals in the Office! They respond and are compassionate to your needs ... especially now during record-breaking Summer HEAT! I bought a monthly “Service” with my new A/C that they installed and it’s been well worth it! Highly recommend!
Description of Work: A/C Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review [Member Name Removed]!!!

Myrna H.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Received an immediate appointment when I called. The technician arrived early within the set time frame and he immediately found the source of the problem, a loose wire in the thermostat, and fixed it so that our unit began working properly.
Description of Work: Repair of Heating Unit

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review!!!

Myrna H.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
The crew arrived promptly at 8:30 am and worked all day to replace my ancient air conditioning unit. All three gentlemen were extremely professional and courteous. I truly highly recommend Cooling Advisors for all air conditioning needs as they are forthright, accommodating, and, most of all, they solve all the problems without any complications.
Description of Work: Replacement of a very old air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thank you for the great review and being a great customer!

Fontaine S.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
They are always so responsive and polite. On time and quality work. Love these guys...so professional
Description of Work: Coil was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Cooling Advisors
Thank you for the great review and being a great customer!!!

Vikki W.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
This is my second time using them & the service man was very thorough. I had been wanting to put in a UV light and other companies wanted over a thousand dollars to buy & install it and they charged half of that. My air conditioner is working so cold now And I will continue to be using cooling advisors. Great company, great service.
Description of Work: Air time up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$589

Response from Cooling Advisors
Thank you for the amazing review! We really appreciate your feedback!!

GLEN T.
01/2020
5.0
home warranty companies
  + -1 more
Rob arrived promptly,solved and fixed the problem. Very professional and easy to talk to. Will make this company my continuing A/C team.
Description of Work: A/C not cooling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Response from Cooling Advisors
Thank you for your excellent feedback! We look forward to continue providing excellent service!

Tim R.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Kenny did a great job. Kept me well informed of what he was doing and fixed in one trip. Thanks for the good service.
Description of Work: Diagnosis and replacement of bad part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]! We really appreciate that you took the time to leave us great feedback!

Nona L.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT--It was thorough and Kevin made sure I was kept informed as to what he was doing and the results.
Description of Work: 6 Month Checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]. We really appreciate your great feedback as well as you being a customer of ours!

Myrna H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
I called in the morning and by 5 pm the job was completed and our air conditioning was working again. The young lady who booked the 4 - 6 pm time slot, gave me some simple preliminary instructions so that the technician would not have to deal with a problem that may have been compounded if this had not been done. When the tech arrived, he diagnosed the problem immediately and had my air conditioning running once again. Not only was he prompt, courteous and efficient, he also put up with my incredibly nosy dog. I highly recommend Cooling Advisors without hesitation.
Description of Work: Replacement of defective parts in our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Cooling Advisors
Thank you for taking the time to leave us such a wonderful review. It is a pleasure having you as one of our long time customers!

Brian S.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Coil froze up overnight. Called Cooling Advisers on 8/31/19 (weekend/after hours) just before Hurricane Dorian. They were out to fix the issue within 2 hours. After he fixed the issue, we then proceeded to purchased their bi-yearly extended plan. They were back out 9/10/19 for my first maintenance. Both techs were very friendly and professional. We couldn't be happier.
Description of Work: Weekend Emergency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from Cooling Advisors
Thanks for the great review [Member Name Removed]! We really appreciate your feedback!

Derek H.
09/2019
2.0
heating & air conditioning/hvac
  + -1 more
They showed up on time, and I paid extra for a weekend appointment, but was not prepared for the final cost to diagnose the issue. I was told the $129 service fee would include the diagnosis, but once the repair person arrived I was told different. After more than $400, all I got was a visit, 2lbs of freon, and them telling me that my coil had a leak. Needless to say I got the exact same service from a different company for only $100 including the 2lbs of freon just months before. I feel that I did NOT get my money worth from this company.
Description of Work: AC Diagonsis and Repari

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$420

Response from Cooling Advisors
[Member Name Removed], We are sorry to hear that you weren't satisfied with our Sunday morning emergency service. Our dispatcher and technicians are trained to always be up front with any of our charges before they do any of the work. We apologize for any confusion. We are always honest and transparent. This is one of the many reasons we have hundred of 5 star reviews and happy customers We also found your problem and recommended a permanent solution so you don't need to be inconvenienced by the same recurring problem. Please call our office at 561.247.2182 and we would be happy to address any of your concerns. Customer satisfaction is our top priority!

BEATRICE F.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service, fast response, wonderful service overall
Description of Work: AC repair and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Cooling Advisors
Thank you for the wonderful review!

Nona L.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT--I was treated as a valued and respected customer. Kevin Williams, my Cooling Advisors Pro, was knowledgeable and punctual. He answered all my questions. He was a true Professional. This was my first service by Cooling Advisors. I was replacing my former AC company after 11 years because they no longer made me feel valued. From the first time I called and spoke to Cooling Advisors, I was made to feel that I was important.
Description of Work: Routine Maintenance plus on a followup, 2 days later, I had additional work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,166

Response from Cooling Advisors
Thank you for the honest and wonderful review. Its a pleasure having you as a customer!
    • 1(current)
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Contact information

7593 Enterprise Dr suite 72, West Palm Beach, FL 33404

http://www.coolingadvisors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818662
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Warranties

FAQ

Cooling Advisors is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cooling Advisors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Cooling Advisors offers free project estimates.
No, Cooling Advisors does not offer eco-friendly accreditations.
Yes, Cooling Advisors offers a 10% senior discount.
Yes, Cooling Advisors offers emergency services.
Yes, Cooling Advisors offers warranties.
Cooling Advisors offers the following services: Residential & commercial air conditioning installation, repair & replacement.

Contact information

7593 Enterprise Dr suite 72, West Palm Beach, FL 33404

http://www.coolingadvisors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day