THE GARDEN GNOME

It's rare to have someone do work at your house and feel you absolutely can find no fault with them, but that was the case with Garden Gnome. What pleasant people, too! They are very much in demand, so I had to deal with a reschedule and a late-in-the-day arrival, but there was no skimping on quality or hard work once they got started. What a turnaround in my yard! Because I've lived here 31 years, passersby are accustomed to seeing a yard mostly made up of "indiscriminate Florida ground cover." Now they slow down to take a look at a well-planted, colorful, and attractive front garden. Can't wait to do more!

Chip was very professional and made some good suggestions. We will gather more estimates and decide which landscaper to utilize.

it went very well. I was very happy with them

Service was fine... proposed price is too high compared to others.

Chip showed up and did his walk through and made his diagram and recommendations. We only wanted the front lawn re-sodded so we ignored everything else he was trying to sell us. We scheduled an appointment to begin work. The guys who came out to do the initial work were rude to say the least. They were loud and used profanity every other word they spoke. At one point I heard then say "oh s***, what the f@#k did I do?" I was in the back on the lanai and I went out front to ask them if everything was alright and they just looked at me as if I were stupid. I asked again, and they said everything was fine. I continued to watch them through the peep hole because I thought something went wrong that they were not telling me. When the guys were done with the lawn they did not come to the door to say they were finished. They did not allow me to walk the grounds to make sure I was happy with the install they just left. I called Chip to talk him about their behavior and to ask him if the guys mentioned if they made a mistake or broke something. He laughed it off and said "i have not heard anything so I wouldn't worry about it." I told him I thought it was odd that someone would make a comment like that when he had not done something wrong but I was again ignored. Chip came to the house the next morning to get his money and show us how to set the sprinkler system for proper watering. Once that was done he took his money and left. There have been no follow up calls or anything and now I know why. The grass he installed is full of weeds. When I say Full I mean full. not just small weeds, these are large weeds with thorns growing out of the stems. We now have had to hire a lawn service to kill off the weeds and bring the lawn back to optimal health. Since we spent $800.00 on a new lawn, we never thought we would have to spend $200.00 on a lawn service to get our lawn back to optimal health. I wish we had gone with a lawn service to bring our old grass back to life instead of giving Chip $800.00 for weeds. Would not recommend this company to anyone. We are not pleased.

Chip and his crew are very professional. Everything was done perfectly including proper removal of turf and edging where necessary before spreading the mulch. The product was exactly what I asked for. All contact with Chip and his company was very easy. His cheerful voice messages are a credit to the company. I highly recommend The Garden Gnome to anyone needing any type of garden service.

After 8 months it looks like it was just planted.

Most recently, he did a yard clean up, on only for a very good price. I have basically ignored my landscape for the past 3 years.... but it really didn't really look that bad. WHY? Because CHIP installed a well-planned , beautiful, and low maintenance in a total front yard make-over three years ago! In reality, he is creative and really knows what plants & trees & shrubs will grow into a great looking street view for YEARS - That is why it was so low maintenance that it looked fantastic for two years, and not bad the third year. I invited him back and got a great deal on a good clean out, and "refresh" trim of the whole yard - and it looks even better After everything was established. Once again, I have one of the best curb-appeal houses on the area! I'll have him back in late spring to do a quick freshen up, and I know I won't get over charged! He has several crews, all well trained by him, to do top shelf work. You'll miss out if you don't have him come and give you a bid on YOUR job. Thanks again, Chip!

They were very attentive and arrived on time. I wanted suggestions for replacing some plants and for pruning and shaping others. The estimate for work per hour was very reasonable. What concerned me was what I felt was a lack of consideration for what I wanted as far as color of flowers, plants. I repeatedly said I wanted plants with white flowers and yet what was suggested had blue flowers or yellow. For these reasons I have not used them. I will probably use them for pruning, trimming and removal of overgrown items but not for the replacement of items.

It was over $1000.00 so we decided to seek a different service provider.

This company was great to work with. They were professional, fast and very courteous. We were having a tropical storm, so our work did get delayed slightly, but all in all, it took about 4 days to get it all done. They tore out all of our old landscaping and grass, and put in new. They also laid new sod and put down mulch. Chip, the owner, was very pleasant as well. The only problem we are having with the landscaping is that the deer are now trying to eat some of the roses!!! You just can't win in Florida. I would highly recommend this company, and will use them in the future for any landscaping needs we have.

First Chip came out and sprayed round-up about a week before the work was to be done. Then, a few days before installation a crew came out and began ripping out the old landscaping and old sod. Chip came with the new plants and took care to plant them in a nice arrangement and put down new mulch. He tested the irrigation system. Then the new sod arrived. I don't think it could have looked any better than it did. Dark moist dirt below and bright, healthy green grass on top across all of the sod. It took a little longer for the resod process due to weather and delivery issues, but it really wasn't a problem in the end. Chip kept me informed throughout the process with phonecalls and returned my calls when I had questions. He is a great guy to work with. He's very professional and responsive. I really appreciated how he worked to achieve our goal without ANY pressure at any time to buy something, upsell us, or in any way make the project cost more than it should. He provided a lot of education on how to care for the new grass and referred us to lawn care services for help if we wanted it. We would definitely use him again, our neighbors have all commented on how great everything looks, and we wish him continued success.

The whole process went very smoothly. He used top quality sod and plants. His clean up was thorough and my front yard has never looked better! Chip has answered my follow up calls and emails and I would highly recommend his company to anyone seeking a professional landscaper for any project.

They showed up on time, were very professional. Cleaned up after the job was done. I had this company do work for me before, and they did a great job then. They did a nice job and the landscaping looks great, Would recommend them to anyone.

Couldn't be happier. Chip turned an old tired looking yard into a pleasant looking landscape that is the hit of the neighborhood. We initially worked with three bids on the landscape and chose Chip based on his overall design and his ability to work with us in discussing, for example, why certain plants met our criteria (low maintenance) and placement of some of some of the plants. He was very patient and professional and made us comfortable with the plan. Execution was flawless, showed up with his crew when scheduled, ripped out the old stuff, took care not to damage the in-place irrigation system and put in the new including St. Augustine sod - all within the proposed three days. All the plants and sod that were delivered were quality products and showed they were well taken care of in the nursery. Not one plant nor square foot of sod had to be exchanged.

Was a very good experience for the most part. Arrived timely and worked quickly.

They were fantastic. I liked the customer service, quality of work, and communication.

They were on time and very thorough. They were professional and very reasonably priced. I would use them again.

We had some dead/dying pittosporum and boxwoods that needed to be replaced; they were approximatelly 10 years old. The Garden Gnome removed the old items and replaced them with new. The activity took a day, just as quoted. Job was done quicklly and courteously and cleanly.

I was very pleased. He did what he said. I guess what I liked the most was that he was extremely helpful with recommending people who could do other things for me. He was very thoughtful.

Talk about customer service! He is great. I really think he did a good job. He did so much much!

Chip Offers of The Garden Gnome promptly returned my call, when I contacted him for an estimate. He arrived on time, listen to my description of the problem, took measurements, and provided me with an estimate, whose final cost was agreeable with me. He and his crew arrived as promised and worked through a very hot Florida June day, not stopping till the work was complete. Digging the drains was no easy task due to the 30 year old tree root systems that were in the ground on both sides of the house. It is now five (5) days after Chip finished his job. It has rained hard all day. The drains Chip installed are functioning very well!.

I found this company on Angies List on behalf of my mother. Her front yard was in need of refreshing, the landscaping was tired and the grass was in bad shape from the recent drought. The gentleman came out, listenened to my mother carefully and was friendly and helpful. He drew up a beautiful landscaping design and took pains to highlight the favorite plants that my mother mentioned to him. He also gave a detailed estimate of the costs and time that would be involved in the process. He patiently explained the steps and what she could expect as the plants and the lawn got established, as well as assured her that she could call at any time with questions. I know she has called a couple of times and has always received a friendly and informed response. The only reason I put a "B" on the punctuality line was because of the sub contractors who came out to do the sprinkler system. It was clear that they knew exactly what they were doing and they did a great job, however their scheduling was a little more confusing and they disappeared for several hours in the middle of the day without saying anything to my mother and she was nervous that they would not get done in time for the sod to be installed the next day. She also had to call them back out for a pipe that was leaking. When she did call, the problem was resolved quickly. They were very nice and set up the sprinkler timer for the additional hours allowed for new sod and offered to come out and reset it to the normal schedule if she needed them to. The sod is very high quality and is settling in beautifully, and the landscaping looked just like the design drawing. The plants are establishing well and flowering already. The yard looks just wonderful - what a difference. The pricing was very reasonable compared to other estimates and the work was done on time and in full. I would definately recommend this company.

Chip was incredibly helpful. We had never done any landscaping before. He took the time to plan with us and listened to all our concerns. He made a great landscape design that fit within our budget. If he wasn't able to perform a service he took care of contacting someone who could. He made what could have been a trying experience enjoyable. Our yard looks fabulous! Even after the job was done we contacted him to get some watering tips and concerns we had regarding different plants, he was more than willing to answer our questions and help us out. We will definitely use him again and would be more than happy to refer him!

I asked for estimates from 6 garden designers. Chip was the first to respond. He came out to look at the site and sent a detailed estimate and design drawing within just a couple of days, listing the kind and number of plants he was going to provide and a map of where each would go. He is a good listener - he figured out exactly what we wanted. He and his team did the work in 2 days. We were so pleased that we asked him to landscape around our fountain as well and he was able to complete that project by Easter. Two of the small plants in the memorial garden died but he came out promptly and replaced them. It was a pleasure to work with him and the garden is beautiful and receives many, many compliments. I would recommend him highly.