Mossy Oak Fence Inc

It went wonderful. They did a good job and they were great from the time they came to do the estimates to the time they did the work. The guy who did the estimate that we dealt with and the two installers were very, very good. Their pricing wasn't the cheapest but it was fair. We went with them because of the salesman and the quality of the product.

Excellent all round experience

Everything was great. Very quality install, however, I did not get to do a walk through with the installers. They left mounds of dirt at each post.

They were very professional and provided an education on the product as well as a thorough quote. Unfortunately we did not purchase the home they visited/quoted. We will definitely contact them in the future if a need arises for a fence.

Mossy Oak provided a quote and gave me a time frame. They beat their time frame and showed up on time for the job. The crew was polite and took me through what they were going to do. They hand built the fence- and it is the best looking wood fence around. I did have some issues with the gate, but Shonna kept at it and when I was not 100% satisfied with the solution, Alphonso came out on a Saturday to address my issues to make sure I was 100% happy. You can't ask more than that from a company.

After getting 3 quotes for removal of old wooden fence and installation of new vinyl fence (~300 linear feet) Mossy Oak came to be the lowest price. After reading several reviews on Angies List and BBB I had some concerns. I gave them the job and paid my deposit. There was some communucation delays due to the time of year. I then took the proposal to my HOA for approvals all went well there. There was some back and forth on email with Mossy Oak and myself to coordinate the schedule for the work to ensure I had the HOA approval in hand first. The crew came out and in one day completed the work. I was impressed that got the work done with only 2 guys. They did a great job cleaned up and I tipped them well. They did not haul away the ivy which was removed from the old fence. I asked the crew if they would remove and they said they would come back on friday. They did not return on friday, so after a few emails and a couple of weeks later the ivy was removed. My advice would be to clarify all the details in advance. I think I made some assumptions about the work (such as haul away of ivy) and I should have clarified that. All in all it was a good finished product at a great price.

They were excellent!! I would highly recommend them to anyone looking to install a fence. The entire fence was completed in one day for a large area. The quality is superior and the price was better than anyone else out there (and we received 4 or 5 quotes).

Very please with this company. They were right on time and very professional. Even informed me of being 2 inches over my neighors property,|thank goodness that was caught now and not after we put the home on the market.

Wean very well would recommend him to all who need a new fence

I contacted the other company. everything is fine.

This was in the Summer of 2013. I did not care for the fact he seemed annoyed when I asked a lot of questions. I wanted to know about all their packages. All salesman try to steer you in a particular direction. That did bother me. I thought, I have chosen you and you are getting annoyed because I am asking you about more than one package. Something else happened. I forgot what I asked him, but he brushed me off. That stayed with me. This is not to say that they won't do a good job. He did come out in a timely fashion. He did give me what I wanted. He would not have done the job. Other people would have put down the fence and taken the measurements. He goes out in advance and gathers information and gives an estimate. There is still a possibility I might go with them.

Simple job of tearing down an old fence and erecting a new fence --so issues.P

Very professional and prompt with installation. Cleaned up any mess and fence looks great! Careful with driving over our new lawn!

Maybe it is just me, but when I am dealing with a project for my home, I want a face to face meeting with the company rep. Included in my decision making is my "gut" feeling when talking to the provider. If someone just sends me a quote without meeting me and seeing exactly what I want, how can they be sure they are actually quoting an accurate price? This company may work for others, but for me, I want a face to face meeting to discuss what I want, not just a random email with a dollar amount. This is a difficult question because not everyone may feel as I do, and I do not want to be unfair to the company.

I can be a picky perfectionist. That said, I won't nit-pick the job even though I had some very minor problems. The installers worked very hard and steady, even working through two short but heavy rain storms. When finished they left the work area neat and clean. I purchased the capped board-on-board fence because it has a polished and sturdy look and I didn't want a plain, common looking wood fence. The fence is the nicest wood fence I've ever seen. It is absolutely gorgeous and worth the extra money!

My neighbor told me that my fence was on his property 6 inches. It was installed in July of 2010. After 3 years I didn't know how this would work. Bu I called Mossey Oak and they sent someone to take a look. They owned up to the error and corrected it within 2 weeks ! The crew was polite and respectful, they did s great job. And neat! They took all their empty water bottles and rolled up the hose like they were never there. And I didn't have to pay anything ! They even moved the gate for me. That is what I call customer service ! They have a customer for life!

I first met Terry Fox the Rep. from fence co. on may 17 for estimate. We met a couple of times and finally worked out a deal on June 6th.Terry was very receptive and was one of the reason's I went with Mossy Oaks. That was where it went down hill from there.There was nothing from office.If wanted to no something I had to call Terry.( They have had a change personal). It seemed to have gotten get better. It was finished on July 31 and finally inspected on Aug. 15th. I can't say enough great things about the crew. They made all the negative things in the middle worth the wait. They did a great job!!!!!

The men arrived as scheduled. They were professional, worked hard and cleaned up afterwards. We then reviewed their work and it was done very well. I am very satisfied. As with other comments, there was a wait time of weeks before my fencing could be installed but once the date was set, everything went very smoothly.

The chain link fence took 4 weeks to order but it took 5 weeks for the install due to rainy weather. We permitted the fence ourselves, which I feel expedited the process. The installers were great and very careful and cooperative. They were laughing as they left watching the dogs have so much fun in their new play yard.

The salesman and quote seemed to be fair. Communication and puncuality were at their worst. They never initiated contact, I always had to contact them. They never showed up onn time when they said they would. They had to return several times to correct what was installed incorrectly. Then they billed the credit card and never had anyone perform a final walk through when they finished. The last ones that came out left without us knowing it.

Overall it went great. Terry Fox who came out to give the estimate was extremely professional and knowledgeable about the fence and installation. My back yard looks much larger than it did without a fence, and I finally have privacy from my neighbors. The only problem I encountered was when I received the original estimate, I didn't realize that the section of fence between my house and one of my neighbors wasn't put in to the proposal. Terry though I told him not to fence that side because they already had a chain link fence there. The miscommunication happened on both our parts, so I would strongly suggest that you look over the original proposal carefully and ask any question you may have. If I looked at the original Fence Proposal carefully, I would have seen that that part of the yard wasn't being factored into the price. When I came home and realized that the one side was left open, I left Terry a voice message (since it was already late in the day) and Terry contacted me back immediately. He ensured the remaining section would get installed and made sure I wouldn't be charged more than it would have cost to originally put the section in the estimate. The professionalism that Mossy Oak demonstrated when I called them back is one of the main reason's that I highly recommend them.

They helped me choose the appropriate fence, circumnavigate my homeowners association, and even organized all of the surveys necessary for permitting and approval. I love these guys!

We were completely satisfied with the service and quality of fence we received from Mossy Oak. We recently had a fence installed in our back yard and couldn't be more satisfied! From the inital phone call, to Demetrio coming out and measuring, to setting up installation...everything was a breeze. We had to take care of all paperwork through our HOA and they took care of all paperwork through the city/county. We also got quotes from 2 other A-rated installers but the service and pricing with Mossy Oak helped us choose them. We did have to wait almost 4 weeks from contract agreement and down-payment to installation. This was explained to us upfront and we had agreed to it. However, it was 4 weeks to the day and I called to request the exact date I wanted it installed and they honored my wishes. I really couldn't have asked for a better process and nicer fence! Thanks!

We haven"t purchased the fence yet. However, the service that was provided to us has been excellent. Shane was professional and kind. He was on time for the estimate appointment, and very helpful in explaining different options available. We received the quote very quickly. Priced very resonanable.

They were terrific. They were punctual. They did everything that they said they were going to do and they put up the fence board by board than six foot sections at a time. They fit it in one day though. You should definitely call Mossy Oak and get a quote from them.