Nuccio Heating & Air Conditioning Inc

They were on time and very professional. I would recommend them to family and friends.

Our last experience with them wasn't a great one so we switched to REM. Like we were under a contract with them for maintenance and so we went ahead and finished out a contract with them for maintenance, but because when our air conditioner broke down they couldn't get there in a timely manner, like they us to wait for three days in the summer and REM came out like immediately in couple of hours. I would not use them again.

I met with Joe Chesser, Nuccio's designer/estimator. He was interested in addressing our need and offered good suggestions. Tommy Buchanan, their installation supervisor, came to our home to further discuss the locations of the additional supply and return grills, addressing my wife's esthetic needs and my utility needs. He was also interested and offered good suggestions. The installation crew, Ariel Garcia and his team were excellent, taking care to cut the holes in the drywall straight, uniform and perfectly located. During the installation of the flexible duct in the attic, I was concerned that the main duct line obstructed the main walkway. With a good attitude, Ariel moved the duct-line, addressing my concern. The startup tech, Kenny, was friendly and patient in answering my questions. I would not hesitate to recommend Nuccio to any of my family and friends.

I met with Joe Chesser, Nuccio's designer/estimator, a number of times during the design phase. He was very interested, patient and passionate in designing the right energy efficient system to meet my specific needs. Tommy Buchanan, the installation supervisor, visited the site numerous times to make sure his installation crew was performing well and meeting my needs. The installation crew did an excellent job building the fiberboard duct system and installing the equipment. The start up techs took the time to instruct me on how to operate the control software. I had a couple of service calls to get everything fine tuned and was happy to find that Nuccio believes in service after the sale. We were excited to find that our average electric bill, for our 4100 sf home with a pool, was under $200 per month (our energy efficient doors, windows and insulation also helped). I would not hesitate to recommend Nuccio to any of my family and friends.

The fella who put it in for me took the time to show me how to use it in detail. He helped me take notes on my computer that I can reference should I forget anything. He also said that if I need any help with it that I could call and ask specifically for him and he would come help. They went above and beyond.

My A/C quit blowing cool air last night. I called Nuccio at 8 this morning, had an appointment for this afternoon, and it was cool again within an hour of Freddy showing up. I call Nuccio for my yearly maintenance already - this was my first repair visit. I will keep calling them for maintenance and repair. Thank you!

have had an annual maintenance contract with this company for over ten years. My ac went out this week, it was described by my new ac guy as abysmal condition for having an annual maintenance service. He basically said they weren't doing much to keep it in running condition. Here's my take on it, you never know the quality of the person doing the maintenance with this company. Over the years some were better than others. This last guy was a joke. I actually confronted him and said he did it in record time compared to years past. I asked for a refund, didn't receive one. even sent photos of the shoddy work. I have moved on.

It all started when our a/c unit wouoldn't come on. The Nuccio repairman came out and I discussed with him replacing the entire system; once we agreed to having them do the replacement, he reduced the cost of the repair call. They agreed to the date we wanted the work done, showed up on-time, were extremely professional and courteous at all times, answered all my questions, and made sure we were "comfortable" with the new thermostat's "bells and whistles." A very professional job well done!

I had an emergency, and called their emergency line. I was promised that a technician would call me back and discuss whether or not immediate repairs needed to be made and/or come out to complete the repairs. I received a call back in 20 minutes from the dispatcher telling me that I could have an appointment two days later. For an EMERGENCY. I re-explained my situation and she told me that the best she could do was 18 hours later. I asked her why a technician did not call as promised an she stated that she was the dispatcher and left it at that. Not very helpful to a stressed out homeowner willing to pay off-hour rates to get a problem quickly fixed. Never again.

I called several places at around 10p on Friday night and no one answered. My home warranty through AHS only has an automated answering service, they only provide work during normal business hours and they contract with poorly rated companies. I called in to Nuccio's, promptly got a human on the phone and about half an hour later a technician was at my door. Eric was very friendly and knowledgeable, immediately identified the issue and was able to unclog the pipe. Apparently the last time my unit was serviced the pipe connected to the shutoff valve was moved into an incorrect position, preventing it from working properly (and would have allowed us to avoid the water damage we incurred). He explained how to maintain the unit regularly as well as what signs to lookout for in order to prevent future problems.

tried to over-sell with a 4 ton condensor on a 1300ft+ house asked for a manual J copy--never got it to see it.

They are punctual and thorough in their work. They have always done a good job. Their pricing is reasonable and I have been satisfied with their service.

12-16-08 1st Repair - Repairman Inspected my inside split heat pump unit for problems. Repairman said blower fan needed cleaned and he didn't know how much that would cost. Service call charge was $96.00; repairman didn't put my unit back together. I couldn't use it. 12-23-08 2nd Repair - Repairman cleaned the blower fan and put unit back together that the first repairman had left apart. He spent most of the time outside talking on his phone. Service call charge was $121.00

They are flexible. For the most part, the guys are clean and don't make a mess. They clean up after themselves. They arrive as scheduled and if not, they call and let you know what is going on.

There was a charge for the R-22 system, they washed off the condenser coil checked the compressor and condenser fan motor, contractor, defrost timer, reversing valve, O.D. Stat, O.D. Ambient, system charge and outdoor cabinet.

They showed up on time to do the work. They were very courteous when they were there working. They cleaned up everything when they were done working.

We have a maintenance agreement with them and pay them yearly. When we first bought this townhouse, they came out and serviced our heating and a/c systems. One day I found a drip in our ceiling and I poked it with a broom and gallons of water came pouring down. It turned out that the pan that is under the system was not level and they had not noticed. Since we had a service agreement, they had someone come out to clean up the attic, redo the ceiling, and paint it. They never charged us a dime. I have a lot of respect for them for that. They are always on time, explain things well and are very professional.

They come twice a year and prepare for summer and winter use.

The technician arrived as scheduled and checked the unit outside and advised we didn't have any freon and there was a leak. When he was shown the air handler was on the second floor and in the attic, he said he didn't have time to check the air handler and he would have to reschedule a time to return and do a leak check on this system. He didn't have time to check for leaks at the time of this visit. I received a call the morning after his visit from their scheduler (Friday morning) and she said he could return sometime Monday morning. My husband took off work to meet the tech. and now it will be necessary to take off work again and meet them Monday morning when the work could have been done on the first visit. The tech told the office it was raining, but it wasn't. There were a few drops, but nothing he couldn't have dealt with. Now we must go through the entire weekend without air conditioning in the upstairs bedrooms. We are calling another company to service our units.

Very well amount I paid was expected amount.

Nuccio did a very good job. Everyone from the operator to the technicians were polite and helpful. The salesman, CB did not try to oversell us and answered all our questions. The technicians cleaned up after themselves and did not leave any trash. This was the easiest installation I have ever experienced. Every detail was taken care of by Nuccio.

I have used them for years. They are very good. The service was prompt, they were neat in there appearance and very professional.

They did a very nice job, it was the lowest quote that we received. They were on time, got it in in a couple of hours and it works fine.

Some a/c companies won't do plumbing on the heating and a/c lines going into their own equipment. Some plumbing companies don't do standard plumbing on lines terminating into a heating and a/c unit. This leaves the customer in a real bind. This is like "whose responsibility is it?" and they point fingers at each other and the customer is stuck. I think I have now got the plumbing company (Maurici) to agree to install automatic air bleeding equipment on the plumbing lines to solve my problem. The air was temporarily bled out of the system by the a/c people by once again bleeding the air at the heat exchanger water pump.

I HAVE USED THIS COMPANY FOR MANY YEARS. THEY ARE VERY PROFESSIONAL AND COURTEOUS. WORK DONE WELL AND ON TIME. AFTER THEY WERE FINISHED, THEY CLEANED UP AND EVEN RAN THE VACUUM!