Grable Plumbing Co Inc

excellent job!

Perfectly, helpful and courteous

...

It went fine.

.

.

Great friendly service.

I think the price was too high.

Great - punctual and efficient

unknown

Fixed fast with professionalism

unknown

.

We use them regularly.

TOM WAS VERY KNOWLEDGEABLE OF THIS AREA OF PLUMBING. HE EVEN INSTRUCTED US ON THE CORRECT WAY TO USE A GARBAGE DISPOSAL.

"TOM" CAME OUT A TOUCH EARLY THE MORNING OF THE SERVICE CALL, WHICH WAS GREAT TO SEE. HE WAS VERY COURTEOUS AND PROFESSIONAL, AND PERFORMED THE WORK DILIGENTLY AND QUIETLY, AND FINISHED WITHIN ABOUT 1 HOUR. HE EXPLAINED THE CHARGES, AND WAS KIND ENOUGH TO OFFER THEIR WARRANTY FOR FREE, WHICH IS NORMALLY CHARGED FOR. I HAVE HAD NO PROBLEMS WITH THE WORK PERFORMED (4 WEEKS AGO, AS OF THIS WRITING), AND I COMMEND THEM FOR THE QUALITY OF THEIR WORK. I DID NOTICE, HOWEVER, THAT THEIR PRICES WERE A BIT HIGHER THAN WITH A COMPANY THAT I RECEIVED A QUOTE FROM PREVIOUSLY, BUT BY THIS TIME I JUST NEEDED THE WORK DONE, SO WENT WITH GRABLE. OTHER THAN PRICE, I WOULD HIGHLY RECOMMEND THIS COMPANY.

SITUATION IS WORSE THAN WHEN THE PLUMBER ARRIVED. LEFT A HORRIBLE MESS. I HAVE NO CONFIDENCE IN HIS ABILITY TO DIAGNOSE OR REPAIR THIS PROBLEM. VERY DISAPPOINTED. Brian Jackson, the service manager, has been in touch with me and has actually come back to the property twice in an effort to rectify the situation. His last visit he went over and beyond the call of duty. He was friendly, helpful, concerned about my problem, did everything in his power to help solve the problem. He is still going to make inquiries regarding what he could not fix. Although he could not come up with a solution to my existing problem he will look further into the matter and let me know. I am very, very happy with the fact that he came back at no extra charge and spent over an hour with his costly equipment and really tried his best to fix the problem. I was very impressed with his attitude and need to give credit where credit is due. He waS genuine in his concern and that surpasses the previous problems

VERY LUCKY AS THEY WERE AVAILABLE AND ON SITE WITHIN 1 HOUR OF CALLING. TECH WAS VERY POLITE AND CLEANED UP EACH SITE AFTER MAKING NEEDED REPAIRS. VERY HELPFUL IN SUGGESTING REPLACEMENT OF A COUPLE OF OTHER PARTS WHICH WERE SHOWING SIGNS OF WEAR. HIGHLY RECOMMENDED.

CAME THE SAME DAY, IN AND OUT OF THE HOUSE IN 30 MINUTES. WOULD DEFINITELY USE THE COMPANY AGAIN,

I GOT 3 ESTIMATES AND THEY WERE THE LOWEST. I HAVE NOW HAD THEM DO 3 DIFFERENT JOBS FOR ME AND ALSO WORK AT MY MOTHERS HOUSE. THEY HAVE ALWAYS BEEN COURTEOUS AND ON TIME, OR IF THEY WERE RUNNING LATE, THEY ALWAYS CALLED.

THIS COMPANY ADVERTISED FREE ESTIMATES, BUT THEN CHARGED FOR THE SERVICE WHEN THEY ARRIVED, EVEN THOUGH I HAD TOLD THEM OF THE NEED TO GO UNDER THE HOUSE WHEN I PHONED. IT WAS AN UNEXPECTED SURPRISE.

I THEN FOUND OUT FROM A NEIGHBOR WHO USED ANOTHER PLUMBER THAT GRABLE'S ESTIMATE (AT ABOUT $860 ) WAS TWICE WHAT OTHERS HAD PAID FOR THE SAME WORK. I CALLED GRABLE THEN TO CANCEL THE PROJECT DUE TO THIS AND I EXPLAINED WHY. THE SCHEDULER MADE NO ATTEMPT TO JUSTIFY THE PRICING AND QUICKLY ENDED THE CONVERSATION.

ASK ABOUT ALL FEES THAT WILL BE CHARGED WHEN THEY COME, NOT JUST THE FLAT FEE.

VERY PROFESSIONAL, ORGANIZED, KNOWLEDGEABLE, CREW. FROM WHAT I CAN TELL, THE OWNER INSTILLS INTEGRITY IN HIS EMPLOYEES. THEY PROVIDE QUALITY SERVICE. NOT YOUR TYPICAL HERE TODAY, GONE TOMORROW COMPANY.

EXCELLENT WORK BUT CHARGED $73.00 TO PUT ON FIXTURES AFTER TILING COMPANY WAS HERE TO TILE AROUND THE NEWLY-INSTALLED TUB. CALLED IT